Rescue and Recovery - Need to restore data

I had Rescue and Recovery going on a N100-0768 laptop using Vista Business. Recently that laptop was stolen. I've purchased a G550 with W7Pro. Now I cannot install Rescue and Recovery 4.3 for W7 because apparently this G550 isn't in the list of supported Lenovo systems. I need the critical data I've backed up - how do I access that data?
Thanks so much in advance.
I do miss the N100 - it was a great laptop!
- James Head

Have the same problem myself, there is no available download for OneKey Recovery for WIn 7 64bit. I had the 32Bit RC Build 7100 installed previously and used the Vista version and it worked OK before, no such luck with the 64bit version. I'm irritated right now as I also need to back-up critical data, I'm using the Window back-up and Win Rescue disk but it defeats the purpose of having the OneKey Recovery Key.

Similar Messages

T43: Recovery Discs are corrupt and Rescue and Recovery won't restore from the Hard Drive?

I recently created Recovery Discs in Windows XP, but when I insert Disc 2, it always says that it is the incorrect disc so I cannot continue the factory restore.
Now I'm trying to restore by booting into the Rescue and Recovery on my hard drive, but it cannot find the hidden factory partition on the hd. It also now says that the restore had a "convertion" error when it wouldn't recognize disc 2 and will not let me try to look at my hard drive to restore anymore. If I use the RR boot disc, it will let me try to restore, but it finds nothing restorable on the HD.
I did look at the hard drive and see 2 partitions with one being a IBM_SERVICE partition with 3.9GB total size and 2.9GB free space.
Please help, thanks.

Hi,
maybe somebody here could help me. i've totly lost the original partition of IBM on my T41 thinkpad. If somebody could advise me how do i get it back, i would appreciate it very much.
Thanks,
Shai

Rescue and recovery unavaliable

Hi i have a lenovo 3000 J series desktop (2005)
model - H7G
machine type - 8259
MFG - 612
product id - 8259H7G
My computer was failing on start up at (press key to interupt normal boot) screen & fan was running constantly.
Downloaded tvtrnr423_017en.exe ( (English) Rescue and Recovery 4.23 for Windows XP) & stored onto cd disc ,then inserted disc onto xp computer.
From then on i can access the computer , but i want to reinstall operating system .
for some reason when i try to use rescue and recovery
Step 1(restore my entire hard drive , including all personal data and settings from backup) click next
Step 2 drop down window (local hard drive) box below is empty the next button is not highlighted?.
Is there anything i can do to get to factory settings, thanks dave.

hey davel12,
for you to restore your system, did you create a system recovery disc prior to the issue that you're currently having ?
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Rescue and Recovery tool - problem with recovering files stored on USB memory stick

I recently had to use the Lenovo Care Rescue and Recovery tool to restore my 300 N200 to a previously backed up state.
As part of the Rescue and Recovery I selected the option to save user data in My Documents to a USB memory stick before restoring to the backup. This seemed to be successful (tool confirmed that 300MB of files were saved). But when I wanted to restore the files from the USB memory stick back to the laptop none of the folders/files is visible.
I checked the memory status of the USB memory stick and this confirms that 300MB space is taken up - but no files visible!!!
Can anyone help??

ttt

Hong Kong vs Canadian hard drive + Rescue and Recovery FROZEN at Installing Language Pack

Hello everyone,
I have a Lenovo T61 Widescreen (Type: 7658CTO) that I bought in Canada in May 2008. Unfortunately my warranty has expired.
I had some problems with my 1st hard drive (which came shipped with my Canadian machine) and so had it swapped with a new one using Lenovo's Hong Kong On-Site service in January of this year (I now live in Hong Kong).
I am trying to do a Rescue and Recovery (full system restore to factory settings) using the Hong Kong drive, but it is frozen at "Please Wait, Preload Customization in Progress...." There is an accompanying command line screen that says "Installing Chinese Hong Kong language pack". At the top of this command line screen it says "Select X:\Windows\system32\cmd.exe - call c:\swwork\autoex.cmd"
It has been frozen for over an hour. I have tried rebooting but it freezes again at "Please Wait, Preload Customization in Progress..."
I do not have Rescue and Recover CDs as they were not an option at the time I purchased my machine. In the past, I have several times successfully recovered and reinstalled from my hard drive partition on my Canadian hard drive.
Both Canadian and Hong Kong hard drives were running English Windows Vista Home Premium Edition.
Unfortunately, I do not have my Canadian hard drive anymore because I had to hand it over to the Hong Kong technician in order to recieve a new hard drive.
Could it be that the Hong Kong On-Site Warranty service merely made a Ghost Image of a English Vista config without copying the necessary back-up partition to the hard drive?
Any other ideas for why my Rescue and Recovery is frozen???
Thanks!
Richmond

Hi,
Your question is confusing.
"Factory recovery" option creates self-contained media with the full image of the OS + needed drivers and is bootable, so you can boot from it and install OS+drivers to the original state. When you bought your machine, it should have a "Q" partition (possibly hidden) that holds this image, and that is what is copied to the media plus the boot environment.
"Create rescue media" from the advanced menu in Rescue and Recovery makes a bootable disk that you can use to boot the computer from, and on it will be a separate little version of R&R that lets you choose to restore from a backup or from factory disks/images. It does not (if I am right) have an image of the OS or drivers. However, it does (if I am right again) search your connected drives for such images and will offer you to restore from one if it finds one.
It seems to me that when you used rescue media, you probably booted into the rescue media but then might have restored from a non-Lenovo windows image? Did you by any chance have a drive with a non-Lenovo Windows installation disk connected?
Also, the fact that R&R is a 32-bit program should not affect what OS is restores; it restores whatever is in the image.

Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
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Cannot start from the system after rescue and recovery

I have T42 and did "restore factory contents." In the process, I use IBM product recovery CD from 1 to 6 and reboot. However it does not start from Windows XP but IBM rescue and recovery with rapid restore. I cannot get out form this although I restart the computer. I appreciate any advice. Thanks.

Hello and welcome,
My memory is a little fuzzy on this, but IIRC some of the older laptops used a 2-step recovery process. You first did the recovery from CD which put the recovery image and restore program on the HD. One the next boot, the restore program starts, and you select to restore your drive from there.
So, do the recovery from media, reboot to the newly installed restore program, and select to restore your hard drive.
I hope that makes sense... and applies to your machine...
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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Rescue and Recovery with T40 booting the system (XP) without restoring factory configuration

(plus bas en français)
Hi,
I've a T40 which I want to restore the factory configuration.
I've installed the up-to-date version of Rescue and Recovery but :
- when launching Rescue & Recovery from XP, it does not offer to restore the factory configuration
- at least, this is feasible when I press the "Access IBM" blue button when starting the computer...
- ... even if factory configuration restore is available there, it does not work. Indeed, it asks me to confirm and then starts the computer again without restoring anything.
Can someone help me please ?
Bonjour,
J'ai un T40 pour lequel je souhaite restaurer la configuration usine.
J'ai installé la toute dernière version de Rescue and Recovery mais :
- quand je lance Rescue & Recovery depuis XP, je n'ai pas la possibilité de restaurer la configuration usine.
- à la rigueur, c'est pas grave car quand j'appuie sur le bouton bleu "Access IBM" lors du démarrage du pc, Rescue & Recovery me propose de restaurer la configuration d'usine... mais ne fonctionne pas. En effet, après avoir confirmé l'opération, le système redémarre et lance XP sans avoir restaurer quoi que ce soit.
Quelqu'un peut m'aider svp ?

hey sylvain,
for the Rescue and Recovery to work, did you make a backup of the system via recovery media ?
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Recovering Rescue and Recovery data from a T61p with the GPU failure problem

My t61p has the GPU (1 long 2 short beeps) problem described in another thread. Apart from getting the laptop fixed, which will take several weeks, I have a more pressing problem getting my data back from this laptop.
I have been using Lenovo Rescue and Recovery religiously for the last two years to create monthly incremental backups on a USB drive. While I am trying to get my laptop repaired, I would like to at least recover my files from the backup and start working on a different machine.
I was told by Lenovo support that the only way to get to the data is to connect the drive to another T61p, running the exact same version of Rescue and Recovery I had on my original T61p. For one, I have to idea what version of R&R I had on my laptop. Secondly, I am in no position to get another T61p just to recover the data.
I would have thought that there would be a version of R&R that I could run on any Windows machine, and recover the data, but apparently that's not so.
Does anyone have any suggestions about how I can recover my data?
Thanks.

Hi,
the basic and most importatnt information, in this case is, that RnR can detect/read backups that have been captured using the very same version as you are using right now.
So in case you captured your backup using version xx.xx.xxx1 you cannot restore, or recover your backup using the version xx.xx.xxx2. You need to us the very same version.
As Win7 uses different version of RnR, this is the root cause.
Hope this helps.
Cheers

Recovering backup data from a previous version of Rescue and Recovery

Dear All,
can you please advice how can I restore the system&data (Windows 7)
I created recovery CDs and did the full backup (USB drive)
I changed disk (diagnostic reported warnings for the old one)
I recovered system from CD
I wanted to recover full backup/image from USB drive, however
after reboot R&R 4 starts and error message "... backup taken with previous version..." is displayed.
I wanted to recover single file (R&R 4.31) from USB drive, however
error message "The list box identifierwas not found" is displayed
What shall I do? upgrade R&R to 4.51? downgrade R&R to 4 (where are downloads)? something else? what R&R versions exist for W7?
thanks in advance.

Thank you for coming back to my issue.
Creation date of \RRbackups: Jun 11, 2013
USB backup is Win7 backup.
What shall I look for in folder\rr.log? I am copying here the last unsuccesful recovery attempt>
Mon Jun 17 23:38:32 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:36 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:37 2013 RescueRecovery: Getting GUI mask is 16
Mon Jun 17 23:38:38 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:39 2013 RescueRecovery: OnInitDialog on Parent Panel and the nCount is 0
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:39 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:40 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:42 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:44 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:47 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:49 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:49 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:38:49 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:53 2013 RescueRecovery: Set LOCAL to UUID and reload backup before delete backup!
Mon Jun 17 23:38:53 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:53 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:53 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:53 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - will check file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - can't found file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:55 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:55 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:56 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:58 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:00 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:00 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:00 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:39:00 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:39:01 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:03 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:04 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:05 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: OnPaint on Parent Panel and the nCount is 0
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:13 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:13 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:13 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:13 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:13 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:15 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:16 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: Restore executed: location=8 level=0
Mon Jun 17 23:39:17 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:17 2013 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:17 2013 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /inheritance:r
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /grant:r *S-1-5-18OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: C:\RRbackups\*
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-1-0
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-5-32-544

HT4623 I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?

I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?

You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating?

Rescue and Recovery 4.21 problem: Restore System not working

Hi,
I've got the following problem: on Vista Business x64 I run RnR frequently to ensure a proper and recent backup in case my HD dies. Now I have a 2nd HD at home and wanted to try if the system restoration process is working like I expect it should - it doesn't!
I save the Backup on a USB HD...
I inserted the new, empty disk into the pc (removed the normal one) and booted with the usb hd connected. No problems starting RnR with the thinkvantage button and beginning the restoration. After quite some time it was finished and I was prompted to restart, which I did. Nothing happened apart from the PC claiming "NTLDR missing" or something. When I watched the content in Windows with the HD connected with a usb cable, it was partitioned in 2 partitions (as it should) but the content wasn't even remotely the same! I read in the forums that maybe the problem was due to a version upgrade from 3 to 4 and made a complete new basic backup and restarted the process. This time with even less success, there isn't even a "NTLDR" error message or similar and the HD is in a single "EISA Partitio". I don't even know what that is...
So, how do I restore my System to another HD? It's really important that this works reliable as this is my computer for work and it would be terrible if data was lost!
Is it even possible to back up the system reliable with RnR?
Regards,
Daniel

I looked into my Event Viewer and got a hint. Also, knowing that my anti-virus program,
BitDefender, has a feature that prevents modification to the registry without permission from
me, and I hadn't been asked for such, I decided to turn that feature off and try again.
That worked, and I now have the latest version of Rescue and Recovery installed.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Rescue and Recovery "restore to factory settings" fails

I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!

Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
I want to totally reset to factory settings, but unable to do it?
You said that Win 8 system run on this notebook.
As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
http://backupmedia.toshiba.eu/
Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
After LAN driver installation reboot the notebook.

Rescue and Recovery, Rapid Restore and pre-desktop area

Hi.
I know RnR has been covered fairly extensively here, but I haven't been able to find a thread relating my specific problem so here goes...
I have an X31 with an IBM recovery disk set, now a few years old. I recently used the recovery disks to do a clean install then removed the majority of the old Thinkvantage utilities and replaced them with downloads of the latest versions. So far so good. The factory recovery from the CDs creates a pre-desktop area based on the old Rapid Restore software. This has to be uninstalled before installation of the newer Rescue and Recovery. RnR then works fine from both Windows and a Recovery CD I created.
However, pressing the blue AccessIBM (i.e. Thinkvantage) button during startup still takes me to the old predesktop area. If I try to use the "restore backups" feature from here I am informed that Rapid Restore is not installed on the system. The "security" section of the BIOS contains a predesktop setting that can be either "normal", "disabled" or "secure". If I set it to "disabled" the blue AccessIBM button now takes me to the new Rescue and Recover workspace. However, some of the other options that were available in the old Rapid Restore pre-desktop, particularly access to PC doctor, are now not available.
Incidentally, the new Rescue and Recovery workspace seems to function independently of the original hidden partition associated with the Rapid Restore workspace - if I make this visible and delete it, I can still access Rescue and Recovery as long as the BIOS option is set to "Disabled". I presume, therefore, that RnR has created an additional hidden partition of its own?
My question, therefore, is how can I rebuild the predesktop area based on Rescue and Recovery rather than Rapid Restore but still accessible by pressing the blue button at startup, still featuring the other diagnostic software and still having security settings controlled from the BIOS.
Grateful for any advice!

Hi,
the basic and most importatnt information, in this case is, that RnR can detect/read backups that have been captured using the very same version as you are using right now.
So in case you captured your backup using version xx.xx.xxx1 you cannot restore, or recover your backup using the version xx.xx.xxx2. You need to us the very same version.
As Win7 uses different version of RnR, this is the root cause.
Hope this helps.
Cheers

Rescue and Recovery - Need to restore data

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