Rescue And Recovery On Clean Install Of Windows XP Service Pack 2

Hey,
I have recently purchased a refurbised IBM ThinkPad T40 2373-82M laptop computer. When I received the computer it did not have any recovery partition or recovery CD's that came with it. I then installed my own personal copy of Windows XP Service Pack 2 on the machine and installed drivers and applications individually by downloading them off the Lenovo support website. However, I have attempted to install the latest version of the ThinkVantage Rescue And Recovery Program (Version 4.20) on my computer but I end up with the following error: 'There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment'. When I did a full clean install on the system I deleted all partitions that were on the computer at the time during the Windows XP installation and made a single NTFS partition. There were two 20GB partitions on the hard drive when I bought it, but neither of them were the IBM Rescue and Recovery partition. Could it be possible for me to install this software on my laptop, and make a Rescue and Recovery partition, now and make it the same way it would of been when it left the IBM factory?
Any help would be greatly appreciated.
Cheers
Ash.

asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
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Rescue And Recovery Installation On Clean Install Of Windows XP Service Pack 2

Hey,
I have recently purchased a refurbised IBM ThinkPad T40 2373-82M laptop computer. When I received the computer it did not have any recovery partition or recovery CD's that came with it. I then installed my own personal copy of Windows XP Service Pack 2 on the machine and installed drivers and applications individually by downloading them off the Lenovo support website. However, I have attempted to install the latest version of the ThinkVantage Rescue And Recovery Program (Version 4.20) on my computer but I end up with the following error: 'There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment'. When I did a full clean install on the system I deleted all partitions that were on the computer at the time during the Windows XP installation and made a single NTFS partition. There were two 20GB partitions on the hard drive when I bought it, but neither of them were the IBM Rescue and Recovery partition. Could it be possible for me to install this software on my laptop, and make a Rescue and Recovery partition, now and make it the same way it would of been when it left the IBM factory?
Any help would be greatly appreciated.
Cheers
Ash.
Message Edited by asin123 on 04-04-2008 10:45 PM
Moderator Note; Please do not duplicate posts - Thread locked.
Message Edited by andyP on 04-04-2008 02:11 PM

asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Rescue and Recovery will not install on Windows 7 upgrade

I have a thinkpad SL500 that I upgraded from Vista to Windows 7 a week ago. I have tried to install Thinkvantage Rescue and Recovery but get this error message during the initial install: "Rescue and Recovery does not support installing from the operating system which upgrade from legacy preload system."
I did load Win 7 32 bit from a legacy Vista preload system. I have been trying to install R&R v4.5. Is there a workaround to get ThinkVantage R&R on this Windows 7 machine? Thanks, John

Win 7 does come with it's RE environment. On my pc I can:
(1) boot into windows 7 (default)
(2) PF8 boot windows into Safe mode, which will allow me to Launch the Windows recovery environment. This is
mostly a Repair environment, but can invoke other items, such as Windows restore. This is NOT an restore from backup tool , per se.
(3) PF 11 boot into RNR standalone environment.
All 3 have Bootable software on my C drive, and entries in the BCD (boot control data). Could you document what your pc/laptop was shipped with from Lenovo. An original windows vista or windows 7? A shipped Lenovo, with win 7,should have a Z partition and a X partition. One has the RNR standalone, the other has the Factory install data to reset back to OBE, out of the box experience.
Did you purchase a WIN 7 DVD upgrade disc from a retailer? Could you also post a screen shot from Disk management that shows the attributes of the D drive. I am trying to find out if the D drive is Active
Check under the status line, HEALTHY(Active,primary partition). Did you try the Diskpart command?.
You do not need to worry about SYSPREP. It is mainly an Administrator tool for deploying system images.
By the button, do you mean the Thinkvantage blue button? This just tells the BIOS to boot into the RNR standalone environment. My original system was a Vista. Thus I have no experience verifying the X and Z drives. This info is just from reading other posts.
===
As a side note, Does your win 7 support Bitlocker? Can you view the contents of YOUR D drive?

Difficulty installing Rescue and Recovery 4.2 patch for Windows Vista

Which between System Update Installation History and Post-Installation Status Report should I believe, when they tell a different story?
When I run thinkVantage System Update, the post-intallation status report indicates that the following fails to install:
* Rescue and Recovery 4.2 patch for Windows Vista
* ThinkVantage Client Security Solution for Vista SP1
* Lenovo Wireless WAN Activation Patch
However, when I open the ThinkVantage System Update History Log, I read that the above updates have been installed.
Which one should I believe?
I'm willing to believe that the update has been installed, but whenever I run System Update, I keep getting the same message that the above three need to be installed.
Should I keep ignoring the message? If not, what else could I try?
I have a T60 running Vista with SP1 installed.

Hi privard,
Thanks for your feedback. Anyhow, let me see how i could help to sort this out for you.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
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HP UFT 12.02 not installing on Windows 7 Service Pack 1

HP UFT 12.02 is not installing on Windows 7 Service Pack 1. But the Install Guide says it supports and recommends Windows 7 Service Pack 1 as the Operating System.

Hey Hello Dear,
   Please upgrade UR windows 7 Service pack to Service pack 2.
   from my knowledge for SQL SERVER 2012 it requires Windows 7 service pack.
   And before installing SQL server 2012 Plz activate .NET framework for that,
   Put UR windows 7 Format CD then,
   Run Command prompt as Administrator and paste following cmd in that
DISM.exe /online /enable-feature /featurename:NetFX3 /All /Source:c:\net35 /LimitAccess
it will take 2 min. after that restart your PC and try to install SQL server 2012.
Note: Before installing SQL SERVER again format UR PC/lapy once.
After this if it gives error while installation then plz change ur setup and try again.
This will be helpful.
Best of Luck
Regards,
Sandesh

How save factory software on T400 and reinstall after clean install of Windows 7

Hi
I have a Thinkpad T400 2764-CTO Running Vista Business 32-bit and want to do a clean install to Windows 7 Pro.
Sounds like I can get all the drivers via System Update 4.0, but I'm concerned about how to save/re-install some of the software that came on the machine.
In particular, Intervideo WinDVD and Roxio Media Import. If I go to my Programs folder and copy the folders for Roxio and InterVideo onto a flash drive, and then re-copy into the Programs folder on the C drive after a clean install, does that work?
I've never used Rescue and Recovery on the laptop, and am not sure how it works. Any advice is appreciated.
I'm not sure I even know all the stuff that exists from the factory. Anything else I should be concerned about? Thanks! - Kathleen

Please review the HP software and driver download page for drivers/software that are compatible with Windows 7. Also note that there is a BIOS update for Windows Vista that improves the system's ability to function with WIndows 7. Also read "Alerts" and other information regarding this product and Windows 7.
Frank
Frank
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Rescue and Recovery FAILS TO INSTALL!!!

I just installed windows, and every time I try to install Rescue and Recovery, it fails, I have tried running it as administrator, tried redownloading it... Nothing works, I cant install it from safe-mode because the services it starts, obviously, arent allowed to start. It never goes to a not-responding state, it just sits there... and I have let it run for 2 hours, and it never goes anywhere. Anyone have this issue or a fix for it. Its on a thinkpad T61p 6460-8WU, Vista Ultimate (not business). Help?
EDIT: I downloaded RnR 4.2 and instead of the above I get, There is not enough space on the computer to Install or Upgrade the Rescue and Recovery environment. And on various places the suggested fix is to "remove the secondary harddrive" well, I dont have a secondary hard drive, I tried it after taking out the cd drive and rebooting and still no dice. This is frustrating.
Message Edited by hibrad2005 on 04-24-2008 11:58 AM

I had the same problem trying to install R & R 4.2 (I had 4.0 already installed). I was told that the
"not enough space" referred to the hidden service partition, and that should be 4 Gb on my 80 Gb hard
disk. I had my hard disk repartitioned to make it so, and R & R 4.2 then installed properly.
That 4 Gb partition now shows 3.58 Gb free space, so making it 4 Gb was a little bit of overkill.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Hong Kong vs Canadian hard drive + Rescue and Recovery FROZEN at Installing Language Pack

Hello everyone,
I have a Lenovo T61 Widescreen (Type: 7658CTO) that I bought in Canada in May 2008. Unfortunately my warranty has expired.
I had some problems with my 1st hard drive (which came shipped with my Canadian machine) and so had it swapped with a new one using Lenovo's Hong Kong On-Site service in January of this year (I now live in Hong Kong).
I am trying to do a Rescue and Recovery (full system restore to factory settings) using the Hong Kong drive, but it is frozen at "Please Wait, Preload Customization in Progress...." There is an accompanying command line screen that says "Installing Chinese Hong Kong language pack". At the top of this command line screen it says "Select X:\Windows\system32\cmd.exe - call c:\swwork\autoex.cmd"
It has been frozen for over an hour. I have tried rebooting but it freezes again at "Please Wait, Preload Customization in Progress..."
I do not have Rescue and Recover CDs as they were not an option at the time I purchased my machine. In the past, I have several times successfully recovered and reinstalled from my hard drive partition on my Canadian hard drive.
Both Canadian and Hong Kong hard drives were running English Windows Vista Home Premium Edition.
Unfortunately, I do not have my Canadian hard drive anymore because I had to hand it over to the Hong Kong technician in order to recieve a new hard drive.
Could it be that the Hong Kong On-Site Warranty service merely made a Ghost Image of a English Vista config without copying the necessary back-up partition to the hard drive?
Any other ideas for why my Rescue and Recovery is frozen???
Thanks!
Richmond

Hi,
Your question is confusing.
"Factory recovery" option creates self-contained media with the full image of the OS + needed drivers and is bootable, so you can boot from it and install OS+drivers to the original state. When you bought your machine, it should have a "Q" partition (possibly hidden) that holds this image, and that is what is copied to the media plus the boot environment.
"Create rescue media" from the advanced menu in Rescue and Recovery makes a bootable disk that you can use to boot the computer from, and on it will be a separate little version of R&R that lets you choose to restore from a backup or from factory disks/images. It does not (if I am right) have an image of the OS or drivers. However, it does (if I am right again) search your connected drives for such images and will offer you to restore from one if it finds one.
It seems to me that when you used rescue media, you probably booted into the rescue media but then might have restored from a non-Lenovo windows image? Did you by any chance have a drive with a non-Lenovo Windows installation disk connected?
Also, the fact that R&R is a 32-bit program should not affect what OS is restores; it restores whatever is in the image.

DFU and recovery mode, clean install ios 8 ?

Whats the difference between DFU mode and recovery mode ?
I want to do a clean install of the new ios 8.1.3 which the mode is the best ? I want to make it as a new one (someone else used it before)

If you already have 8.1.3 on your device, there is no way (and no need) to reinstall it. However, if you want the device cleared of all former user's info, then go to Settings>General>Reset>Erase all Content and Settings. Then you can set your device up as new.
If you are having issues with the previous owner's iCloud account still being signed on and asking for a password, there is no way around that save having the previous owner remove the Activation Lock.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
ACTIVATION LOCK
Cheers,
GB

Rescue and recovery on T60

I cannot install rescue and recovery from SWtools.
An error message comes up: not enough space on boot sector to install the boot manager of rNr.
Any idea what happend or what to do?
thx in advanced

Hi migi66,
First I recommend downloading and installing the latest version of RnR:- http://www-307.ibm.com/pc/support/site.wss/MIGR-4Q2QAK.html
If that doesn't solve the issue, try proceeding solutions:-
http://forums.lenovo.com/t5/T61-and-prior-T-series-ThinkPad/Rescue-And-Recovery-On-Clean-Install-Of-...
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-installation-fails-not-eno...
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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How to install Rescue and Recovery 4.21 on Windows 2003

There should be a good amount of users running Windows 2003 on their thinkpad for various reasons. As much as I tried, I could not get Rescue and Recovery's MSI to install on my X61 running Win2003 R2 SP2, despite attempts to modify the Setup.ini file.
the changes made in setup.ini:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
The returned installer error is "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later".
This is such a shame as I'm pretty sure RR would run just fine on win2003 as both WinXP and win2003 are based on the same underlying technologies and code. Please advice if there's any method such as a command switch for MSI installer to suppress OS detection error or any modification that can be made to setup.ini to get it to install on win2003 or any utility that can be used to modify MSI files and database? Thanks!
Message Edited by Xseriesfanboy on 08-31-2008 08:26 PM
Message Edited by Xseriesfanboy on 08-31-2008 08:30 PM
Solved!
Go to Solution.

Alrighty..I've manage to google a hack to this problem of getting Rescue and Recovery to install on Windows 2003. So let this post be a guide to how to get this done:
Getting the tools to modify Rescue and Recovery MSI (Windows Installer)
Download and install Orca MSI editor from http://astebner.sts.winisp.net/Tools/Orca.zip
Review http://ravi1337.blogspot.com/2007/05/orca-msi-editor-make-any-software.html, this guide should give you a good idea what you'll be doing with this tool.
Download Rescue and Recovery™ 4.21 from Lenovo
Download Rescue and Recovery™ 4.21 for Windows XP (32-bit) or Windows 2000 from http://www-307.ibm.com/pc/support/site.wss/license.do?filename=thinkvantage_en/z652_setup_rnr42_016c...
Ensure you are downloading full install with all language pack to avoid any missing installation file due to regional settings
Run the installer and see that all files are extracted accordingly.
Modification of Rescue and Recovery Installer
Delete all files in C:\Documents and Settings\(User Account Name)\Local Settings\Temp\ this will prevent confusion on which files are unpacked and created by RR installer
Extract z652_setup_rnr42_016c.exe into a folder named z652_setup_rnr42_016c.
Execute tvtrnr42.exe
The MSI installer is then unpacked to the following default directory: C:\Documents and Settings\(User Account Name)\Local Settings\Temp\. Note that the installer creates two directories for installation of RR, that are {F151F2B3-0C32-44D3-90E2-E639B8024622} and _isXXXX <--- 4 randomly generated digits
The folder _isXXXX contain Rescue and Recovery.msi
On the first run of the installer, the following error will be shown "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later". DO NOT CLICK OK! This is cause the installer to purge all installation files and related directories in the temp directory. Just leave the error window as it is without clicking the OK button!
Copy all TVT files from folder z652_setup_rnr42_016c into both directories
Modify setup.ini entry for Win2003Server with notepad and save changes:
[Win2003Server]
MajorVer=5
MinorVer=2
MinorVerMax=3
BuildNo=3790
PlatformId=2
Right-click on Rescue and Recovery.msi and edit with Orca
Go to LaunchCondition Table
Drop the following rows and save changes:
(((VersionNT=501 AND ServicePackLevel>=1)OR (VersionNT=500 AND ServicePackLevel>=3)) AND WINSERVER=0) OR Installed- The current operating system is not supported for running [ProductName]. Supported operating systems include Microsoft(R) Windows(R) 2000 with Service Pack 3 or later and Windows XP with Service Pack 1 or later.
IEEXISTS=1 OR Installed - [ProductName] requires Microsoft(R) Internet Explorer version 5.5 or higher. You cannot install the Rescue and Recovery program without this version of Internet Explorer.
INCOMPAPPNAME=0 OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
Not SGEWRONGVERSION OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName]. This application cannot be installed. To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
When you're done with these modification, re-run Rescue and Recovery.msi without closing the previous error window. Rescue and Recovery should now install without any glitch! Good Luck!
Message Edited by Xseriesfanboy on 09-01-2008 06:37 AM
Message Edited by Xseriesfanboy on 09-01-2008 06:38 AM

Bitlocker & ThinkVantage Rescue and Recovery on 64 Windows 7 Enterprise

Hi
I am attempting to setup ThinkVantage Rescue and Recovery 4 on a X300 ThinkPad with 64bit Windows 7 Enetrprise and BitLocker enabled. A installed ThinkVantage Rescue and Recovery 4 after turning on BitLocker, as stated in considerations in ThinkVantage Rescue and Recovery 4 readme file. When I press the blue ThinkVantage button and then F11, it starts ThinkVantage Rescue and Recovery 4, but shortly after splash screen with life-belt appears the notebook restarts and BitLocker requires keyfile to continue. When I give it the key file it boots nomally. However if I restart and attempt to enter ThinkVantage Rescue and Recovery 4 again - the same story repeats, so I'm unable to use ThinkVantage Rescue and Recovery 4. Then I disabled BitLocker encryption on boot drive, and ThinkVantage Rescue and Recovery 4 started to work normally, without touching anythnig else.
So, finally are Bitlocker & ThinkVantage Rescue and Recovery 4 compatible on 64 Windows 7 Enterprise? Any one having success with this combination?
Thanks, George

Its a known bug already reported by many thinkpad users running 64bit versions of Win7,Microsoft might issue a fix.If you want to report it to them
www.connect.microsoft.com
Cheers and regards,
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I am a volunteer here. I don't work for Lenovo

How to install Rescue and Recovery CD to my T42

I ordered Rescue and Recovery CD to install my T42, and I got 8 CDs, one is independant, and other 7 CDs are for T42, so I just wonder how do install it, I mean use which CD, or which is used firstly, anyway, could someone tell me step-by-step to rescue my laptop.
Thanks a bunch.

Well, you should wipe the entire drive before using the recovery disks, including the original recovery partition if it's corrupted.
The disks will create a new recovery partition.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

X61s - unable to access Rescue and Recovery from boot

Is there any other way to access the R&R from boot? and what's the unattend answer file anyway?
I'm trying to go to rescue and recovery from boot because my windows wouldn't load.
It shows this message: "Windows could not parse or process unattend answer file [C:Windows\Panther]unattend.xml]. The answer file is invalid"
I want to reinstall windows anyway so I tried going to the R and R page from boot: pressing the Thinkvantage button when it say "to interrupt normal setup... etc." I pressed the button and the message disappears, but it doesn't lead to the R & R page, it just starts windows normally. F8 leads only to more options of loading windows, like safe mode, etc. but non of them works because of the "unattend answer" file.
How do I go to R&R if not through the thinkvantage button?
What is unatend answer file anyway?

Hi,
RnR is not located in %programfiles%\ThinkVantage
RnR is located in : %programfiles%\Lenovo\
What is the way, how you want to do the backup? Using a rrcmd file or using the basic RnR GUI ?
Rgrds

Using AlertSec on a machine with IBM Rescue and Recovery

As an idenpendent contractor I'm required to secure my laptop with AES256 encryption. I've done this by subscribing to a web based service known as AlertSec. AlertSec uses Checkpoint (Pointsec) encryption which allows you to encrypt the dirve on your machine without all of the other related administrative overhead.
Recently I noticed that the Pointsec system tray icon was not displayed. I reported the condition to AlertSec and was advised as follows:
"I can see you have IBM Lenovo and looking at the list of installed applications Rescue and Recovery is among them, this is the IBM recovery software that is currently not compatible with Alertsec and will cause problems if you have not fully removed the Recovery partitions".
I'm not sure as to what AlertSec is referring to when they mention "the recovery partitions"
I don't want to remove the Rescue and Recovery app and find that I can no longer access my work or worse. If anyone has insight or previous experience with this kinda scenario please let me know.
Thanks in advance.

you did not mention what release of Rescue and Recovery you have installed. In RnR 3.0 there was an update to make compatible with Pointsec ("Bootmanager updates have been incorporated to make the Rescue and Recovery application compatible with Pointsec software. "). See here: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-62558
Also, Utimaco also provides an AES encryption SW package that is compatible with RnR.....
ThinkPad user since 1994

Rescue And Recovery On Clean Install Of Windows XP Service Pack 2

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