Rescue and Recovery - problem with sceduled backups

hello,
I use XP on a T61, with all latest updates...
It seems R&R does not complete sceduled backups or does not list the generated backup.
today (sceduled every 1st of month) it started and works, may be 1 hour, but no new entry in the list of backups was generated ? during run no messages were displayed except because of some files which were not able to save by r&r.
It seems, same problem was on 1 of january - no backup or/and no entry in list.
So I started another backup manually. this was ok and a now an new entry is in the list.
Does anybody have an idea ?
Could it be a problem with Norton Antivirus Protection ?
thank you for any help!
Hans

sorry i forget to mention that i an using thinkpad T400.

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Rescue and recovery problem with new SSD

Hello all,
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Recently i got a new SSD, so i installed win 7 there. Previously i had win xp in my old HDD. The thinkvantage blue button worked fine with my previous configuration (win xp+old HDD). Now, when i try to install RnR 4.3 for win 7 i got this error message "error 25014. There was an error installing the rescue and recovery boot manager. Return code: 6". Can any one suggest how to solve it and use thinvantage blue button in win 7 with new SSD.
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Rescue and Recovery Crashes While Deleting Backup Files

I've seen many threads in regards to Rescue and Recovery crashing while deleting backup files, but no solutions were ever mentioned! I have a T400 (Vista SP2, Intel T9400, 4GB RAM, 300 GB HD) and was quickly running out of disk space. After finding mention of Rescue and Recovery I was able to delete some of the backups but not all. For example I have one from 2008 (18GB) but it won't seem to delete. I let it sit for quite a while (over night) but it still didn't delete. Does anybody have a solution for how to get R&R to delete this files? Or how to delete these files manually? Thanks in advance.

Hi,
in this situation I assume, you are using the GUI for the deletiong of the RnR Backups.
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Rescue and Recovery PROBLEMS

Hi guys. After installing rescue and recovery on my laptop am shocked to see that on my primary drive it isnt there. It is very bothering. If my OS dies I need this to work. How do I repair the boot environment on my T500 I have tried bootrec /fixmbr to no avail. It shows press f11 to boot recovery and them when I push it does nothing. Same with the blue thinmkvantage button. I am quote disappointed as this was also happening to my t61
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You just need to launch the R&R application itself.
Go to Start --> Programs --> ThinkVantage --> Rescue & Recovery
If it's at least ver 4.x, you'll see a simplified main interface with 1 button to backup and 1 to restore. There should be a small link on the bottom left to Click on to go to the Advanced menu.
When you go to the R&R advanced view and choose Exclude Files from "Advanced" on the menu bar, it should show bring up a windows-explorer-like tree structure where you can select (put a check mark) in the boxes next to the folder and/or specific files you want to exclude from the backups.
From the same "Advanced" drop-down menu bar, you can select "Delete Backups" and then you'll see a list of your current backups. Simply select the ones you want to delete.
The other person who posted a reply said that you can't restore if you've replaced your hard drive. That's not exactly true. You can save your backups to external media (CDs/DVDs or USB drive). After you change out hard drives, you can restore from the saved backups that are on the external media.

Rescue and Recovery Problem

I have several backups to a Samsung 640 GB S2 Portable.
When I try to delete the old backups Rescue and Recovery freezes and I can't delet them, though I can save new backups.
Any suggestions?

gwf12 wrote :
By the way, deleting the newest backup as suggested by GMAC-R60 makes no sense (why would you want to delete your NEWEST backup? That's the one you WILL NEED if something goes wrong as it has the most recent snapshot of your hard drive!)
I would suggest you search this forum for how to delete R&R backups, it may not make sense to you but the only way is to delete newest first or you will not be able to delete them. don't take my word on it run a search in the knowledge base at the top of the page.
jfatlenovo wrote:
You can only delete the most recent. So, delete the most recent, and after that is done (which may take some time), delete what is then the most recent (but was formerly the next-to-most-recent).
(The backups are incremental, so you can't delete the oldest because it contains the original backup of everything, and then the newer ones only contain the changes since the previous one in the list.)
Thinkpad R61 7733-1GU
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If a post answers your question, please mark it as an "Accepted Solution"!
Regards,
GMAC

Rescue and Recovery + uncheck Schedule your backups

Hello All,
I wanted to uncheck "Schedule your backups" option of RnR 4.31 via registry. I tried adding registry keys like Mode=0 in "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Lenovo\Scheduler\Tasks\Rescue and Recovery" but it just greys out the option. but backup popup keeps coming as the "Schedule your backups" option is checked, even though it is greyed out.
any suggestions is highly appreciated. awaiting a quick reply.
Regards
Arun Kumar Kannan

I don't know in which order you are trying to delete backups,but AFAIK you need to delete the last one first as they are cumulative backups.
Andy ______________________________________
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Rescue and Recovery tries to auto backup even when schedule backup is disabled

I have a Thinkpad T61 7662CTO with Vista Business (no SP) and Thinkvantage RR 4.2 with all the latest Lenovo and Windows updates installed.
My Goal is to NOT have RR automatically backup but for me to do so manually. However I can't get it to do this.
I tried the settings: I go RR app, click "Change schedule...", and under Schedule I have Frequency set to Never. However, my system has continiously continued to attempt a backup over and over every time it boots.
Can someone tell me how to fix this problem? Why does RR ignore its own settings?
Thanks Tom

I recently Reinstalled R and R 4.50. Same bug as i noted. The entry in the windows task scheduler is INCORRECT.
For those backing up to a 2nd hard drive, use my Solution. The initial BASE backup will go to the correct
backup location. Subsequent Incrementals use the Task scheduler to kick off the backup .. I do not know what
the parmeter is to point to a USB drive. Location = S is the correct parmeter to back up to a 2nd hard drive.
Control Panel>Administrative tools>task scheduler>tvt folder
Entry "LaunchRnR" select this entry. Right click this entry. Properties. Choose the Actions tab. Then EDIT.
You will see ADD arguments(optional); entry block will contain
BACKUP location=L name=Scheduled scheduled
Change location=L to location=S. Click OK. Next run should go to 2nd hard drive. Major Flaw!
===
During Initial 1st time run of R&R, it will ask. you have NOT taken a backup, back up now? Reply NO.
If you reply YES, it will go to your C drive, since you have not changed your backup location.
If you replied YES, you have a base backup on your C drive. If this happens, Delete the base back up.
Go to set schedule parm, choose time and day, and location 2nd drive. It will then ask do you want to back up.
Reply YES, IT will go to the 2nd hard drive. THEN the bug shows up when incrementals start.
Change windows task scheduler as noted above.

Rescue and Recovery won't recognize backup files.

I have backup files on a usb drive, an ultrabay drive and the main hard drive and it won't recognize any of them. Anyone else have this problem?
-M

manusoft, welcome to the forum,
attach the usb drive and then check it's recognised in BIOS. While you're in BIOS ensure that you optical drive is set as first boot device and place the boot disc you created in the optical drive. Save your settings and restart.
The system will boot to the R&R on the disc and in theory you should be able to then install the image.
Consideration; on the systems you move this image to the service partions will probably be no longer functional. I say probably as I've never done this with W7.
Hope this helps
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Rescue and Recovery doesn't find backups

Had a Thinkpad repaired under warranty, and got it back with a factory install.
I had backed up the entire disk with R&R to a portable USB drive, but now R&R doesn't list any backups, neither when run in Windows, nor when booting from the USB drive.
The amount of used space on the USB drive corresponds to the expected size of the backup, but I can't access the protected RRBackups folder to check what's there.
Worst case, I have an online backup with important data, but if it's possible to get R&R to work, that would save me a lot of time. Anyone else run into a similar problem?
Solved!
Go to Solution.

The problem might be caused by the fact some other (unexpected by R&R) installation of Windows is on the internal HDD now.
Boot to the portable USB drive, then start R&R in advanced mode. When you go through the restore process, there should be a checkbox about "show all backups" (or something similar), and this should show you the backups on your USB drive.

Rescue and Recovery 4.5 Incremental backup reverts to LOCAL when i have 2nd hard drive

I have 2 hard drives.
Installed R & R 4.50.
Set 2nd hard drive as Store Location.
Initial "scheduled" full back up goes to my D drive. (This does NOT use the windows task scheduler).
During next Incremental backup (set by the back up at this time setting), it reverts back to local drive,
and does another FULL backup to my C drive folder RRbackups.
Problem is windows Task Scheduler is NOT set, under TVT folder task, to backup up to 2nd hard drive.
I edited Task Scheduler to change folder TVT, task launchRnR, actions from:
start a program %R%/rrcmd.exe BACKUP location=L name=Scheduled   scheduled
to:
start a program %R%/rrcmd.exe BACKUP location=S name=Scheduled   scheduled
otherwise, all works fine. Such a Major bug. Anyone else having this problem?
Solved!
Go to Solution.

I recently Reinstalled R and R 4.50. Same bug as i noted. The entry in the windows task scheduler is INCORRECT.
For those backing up to a 2nd hard drive, use my Solution. The initial BASE backup will go to the correct
backup location. Subsequent Incrementals use the Task scheduler to kick off the backup .. I do not know what
the parmeter is to point to a USB drive. Location = S is the correct parmeter to back up to a 2nd hard drive.
Control Panel>Administrative tools>task scheduler>tvt folder
Entry "LaunchRnR" select this entry. Right click this entry. Properties. Choose the Actions tab. Then EDIT.
You will see ADD arguments(optional); entry block will contain
BACKUP location=L name=Scheduled scheduled
Change location=L to location=S. Click OK. Next run should go to 2nd hard drive. Major Flaw!
===
During Initial 1st time run of R&R, it will ask. you have NOT taken a backup, back up now? Reply NO.
If you reply YES, it will go to your C drive, since you have not changed your backup location.
If you replied YES, you have a base backup on your C drive. If this happens, Delete the base back up.
Go to set schedule parm, choose time and day, and location 2nd drive. It will then ask do you want to back up.
Reply YES, IT will go to the 2nd hard drive. THEN the bug shows up when incrementals start.
Change windows task scheduler as noted above.

Rescue and Recovery: No backups available for "local hard drive" with Full Restore

I can see all my backups in "view all backups" and can restore individual files, although when I select the option for "full restore", it reboots my PC and brings up the Rescue and Recovery interface which gives me the option for "full restore". When I select "full restore", it asks me to select the source.
As my backups are stored on my local hard drive, I select that source, however the scroll box is empty (no backups available for selection).
Can anyone recommend a solution to fix this problem, or should I remove and re-install Rescue and Recovery, then create new backups (and hope they appear in the list for full restore)?
I am running Rescue and Recovery 4.21.0016.00 on a Lenovo T61p with XP SP3.
Thanks.
Gary Grathen

Also, I have RnR 4.00.0117.00.
Where do I find and how do I delete these massive files?
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Message Edited by nonny on 04-24-2008 02:15 PM

Rescue and Recovery - how can I move backups to another location

I would like to move ma backups from an external drive to other drive. I don't want to make a new full backup but I want to have access to all the previous backups but I just want to use some other external drive. I can't find an option in the Rescue and Recovery Software. Can I just copy the files to the new drive? I am afraid that there would be an error when I try to recover from the backup if I just copy them. Anyone ever tried to copy the backups and then recover from it?

I believe you should not have a problem. The \RRbackups is a "flat" file, geometry not a factor. If the backup external went from basic, to EFI, that might present problems.
What RNR version are you running? Version 5.1 stores more device info/attributes on 2nd HDD, and multiple partitions on the C drive.
Changes in this release:
[New functions or enhancements]
- Added an Active Directory Manager (ADM) setting to set the Create Rescue Media (CRM) function to external media.
- Added support for the unattended backup when you log off the system.
- Added support for the compatibility with the backup on any other computer that is in the same model with your computer if both computers are installed with the Microsoft Windows 7 operating system.
- It enables you to designate the hard disk drive where the Rescue and Recovery program stores the backup and designate the hard disk drive that you attempt to restore.Added support on the computer that is installed with more than one hard disk drive.
==
I dont think this is a issue with you. It seems the comments support multiple HDD like 3 on a system, choose HDD 1, 2 or 3. RNR 5.1 does add more registry entries to registry for all HDD's avaliable. And maybe C drive, partition 1. D drive partition 2, on the same physical. I want to backup C to partition 2. I can't confirm this.
Added support on the computer that is installed with more than one hard disk drive. <release notes. Boring, it has support 2nd hdd for years.
==
(1) What size is your \RRbackups to external old? 5 backups, 32?
(2) copy external old to new. The registry entries SHOULD not know any difference. You got 5 backups on external.
(3) Try a single file restore.
(4) Take a incremental backup to new external.
(5) 10 minutes later, try a FULL restore from item 4.
You might be the 1st user to ever do this, and it should work. I would take 1 last final backup to old external to be on the safe side of things.

Rescue and Recovery Not Finding Backups On USB Drive During Restore

Currently running Windows 7 Pro 64-bit on a W510. Rescue and Recovery cannot find my backups on the USB drive when trying to restore. They can be seen when not in restore mode. There are two partitions on the USB drive. The second contains the backups. I also tried plugging the drive into a server to access it as a network drive with the same result. R&R version 4.30.0025.00. I do not believe it has changed since I started the backups.
Solved!
Go to Solution.

Just a think, I'm pretty sure is about your version of R&R. Just between R&R4.30 and 4.31 is not compatible.
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
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Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

Hello all,
Thank you in advanced for helping me out/any helpful advice you may have.
System:
Windows XP Professional
T61
4 GB RAM
2.50 Ghz Dual Core Intel Processor
120 GB Hard Drive
140m nVidia Quadro video card (256 MB available memory I believe)
Problem Summary:
I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
So in sequence of what I did:
Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
Decided that it would be best to just reformat the drive and start a clean install.
I had not done a real back up recently (several months due to my own carelessness and being busy).
I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
Things are going well, factory restore is successful, no problems yet.
Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
AND
'C:\Documents and Settings\Justin\Desktop'
DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
Is there anyway way that:
That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
That the files are 'hiding' somewhere due to their large size?
Most importantly of all:
IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of.
If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
Thank you,
-nofeet3
Justin

Hello , and ARGH !
I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
If anybody could help this would really be appreciated .
Here is the story
Lenovo SL500
Windows XP SP3 I think
Specs maybe not too important
My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says
" lsass.exe - System Error
the endpoint format is invalid "
and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
It rescues all the small files
BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
However , not a single music file is copied.
It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
I don't think the files are hiding , but if they are , maybe somebody could tell me where.
I suspect though that Rescue and Recovery has "recorded" the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
nofeet3
It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo , and this is not a good demonstration of it's abilites at all .
PLEASE HELP ME !!
ANY HELP WOULD BE HIGHLY APPRECIATED !!
Thanks so much in advance for any help anybody can give , and best regards ,
Carl .

Rescue and Recovery - problem with sceduled backups

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