Rescue and Recovery restore does not work because of incorrect display size

I am unable to restore my system when booting Rescue and Recovery from the Service Partition or DVD. R&R configures my monitor resolution as 640x480x16 but displays as if there we many more pixels available. The result is that only a portion of the screen is visible and crucial commands are cut off and unusable.
I have read elsewhere that this might be corrected by updating the DisplayResolution parameter in the WINBOM.INI files found in the \MININT and \MININT\SYSTEM32 directories. I have tried this, setting DisplayResolution=1024x768x16, resetting to the default 640x480x16 and even removing the parameter altogether, all to no effect. My monitor always comes up at 640x480 and screens are always cut off.
A puzzling feature of this problem is that Opera help screens do not exhibit this problem. They display at an appropriate size, maximize correctly and so on.
Any help would be appreciated,
Herb
Solved!
Go to Solution.

Hi hgirard,
http://forum.thinkpads.com/viewtopic.php?p=341939#p341939
Does this help?
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a Kudos!
Was your question answered today? Mark it as an Accepted Solution! 
  Lenovo Deutsche Community     Lenovo Comunidad en Español 
Visit my YouTube Channel

Similar Messages

  • Rescue and Recovery 4 does not work)))

    All of the sudden my ThinkPad R61 does not start Win XP anymore. As there is not much data on the machine I tried to use the Recovery & Rescue CD that came with the ThinkPad as described in document MIGR-70803 (http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70803).
    I can see the screen shown under step three (http://www-307.ibm.com/pc/support/site.wss/tvt_startup.gif) and after that the one shown under step four (http://www-307.ibm.com/pc/support/site.wss/rnr_startup_screen.gif).
    On this screen appears a dialog box saying "Warten bis Initialisierung der Services abgeschlossen ist." (Wait until initializing of services has been completed). After a wile the dialog box disappears and a few seconds later the CD stops turning.
    After nothing happened for quite some time the machine reboots and the process starts again.
    What type of recovery is that? How can I get my machine back to work?
    Thanks a lot for your help.
    wegone

    Hi,
    what you are experiencing for a situation is not directly caused by the REcovery program. This is some failure of the startup process. The process, that you see is correct, and also that the CD stops to turn is correct, as the files are copied on the local HDD. Once it stops turning, it should take about 2 min and then should a new screen popp up.
    As this is not happening, then this might be some issue with the load process, or of the driver.
    Please go to BIOS and change the SATA mode from AHCI to Compatibility, if this will change the situation.
    In case it will not, then please tell me, what is the exact issue, that you see, when you try to start into Windows.
    Please also run the HDD advanced test from the BIOS, so that you can be sure, that this might not be caused by a damaged HDD.
    Please keep me posted.
    Cheers

  • Rescue and Recovery 4 DOES NOT RESCUE/COPY LARGE FILES?!

    Hello all,
    Thank you in advanced for helping me out/any helpful advice you may have.
    System:
    Windows XP Professional
    T61
    4 GB RAM
    2.50 Ghz Dual Core Intel Processor
    120 GB Hard Drive
    140m nVidia Quadro video card (256 MB available memory I believe)
    Problem Summary:
    I ran into the unlucky computer problem of having a Microsoft.net framework addon for Firefox 3.5.3 result in a fatal interaction leaving me unable to boot up in both safe and normal mode. If you do have this addon, please uninstall it NOW, so that it does not happen to you. There is no current fix or patch for it as far as I know. Luckily, I have the (formerly) fantastic Rescue and Recovery 4 to backup my files and fix things.
    So in sequence of what I did:
    Tried several different attempts to fix problem to no avail (via google searches on the Rescue and Recovery Browser)
    Decided that it would be best to just reformat the drive and start a clean install.
    I had not done a real back up recently (several months due to my own carelessness and being busy).
    I chose to do a full factory restore using the 'Rescue My Files' option, since I had never done a backup using the included Lenovo Software, I usually just ran my own manual ones in Windows.
    To be on the safe side, I just decided to transfer my entire hard drive directory 'C:' to my 500 GB External Western Digital Hard Drive. I know I didn't really NEED all the files (like program files I would just need to reinstall anyway). I just wanted to return my computer to how it was as fast as possible.
    Rescue and Recovery registered as copying all my data (rougly 50-60 GB) of data to my external USB Hard Drive.
    I then unplugged my External USB Drive From the computer once it said it was complete. Rescue and Recovery proceeds with the factory restore.
    Things are going well, factory restore is successful, no problems yet.
    Once Windows was functional again and I had remade my usernames and settings just as it was before the crash, I plugged in my External HD again to restore my files.
    Every file that I copied was there EXCEPT FOR MY MOST IMPORTANT ONES. It appears the directory, 'C:\Documents and Settings\Justin\My Documents'
    AND
    'C:\Documents and Settings\Justin\Desktop'
    DID NOT COPY. I DID A DOUBLE CHECK, and the program said that all files had transferred successfully and I saw the directories on the USB Hard Drive in the Rescue and Recovery View. (I did not do a double check on another windows computer with my USB Hard Drive, however as I did not have access to one at the time and I was trusting in the Lenovo software, which did actually manage to rescue all the files, except for my most important ones.)
    Is there anyway way that:
    That because these files were so large (probably account for 50% of all data copied to my external USB Drive or 10-15 GB a piece), that the Rescue and Recovery file simply "passed over them"? The other files appeared to copy perfectly fine.
    There was an error with the program, like a file size limit cap that Rescue and Recovery cannot surpass so they were just skipped over?
    My own carelessness? Are all the root files not selected when you choose the entire 'C:' Drive as a directory? I did just choose to copy/rescue the entire 'C:' Drive and everything else (besides my two most important files) seemed to copy over so I do not beleive that this is the case.
    I did not individually, select each file in the 'C:\Documents and Settings' because I assumed that it would select each of the root files within it. (Is that not the case?)
    That the files are 'hiding' somewhere due to their large size?
    Most importantly of all:
    IS THERE ANYWAY THAT I CAN RECOVER MY DATA? There is about 2 years worth of photos, music, documents, etc. that I would like to have back that I do not have a recent back up of. 
    If anything, does anyone know WHY this happened? It was my understanding that Lenovo Rescue and Recovery was some of the best software for emergency crashes out there. And now it has failed me miserably. I'd at least like to know why it happened so that I may not repeat my mistake (or put too much faith in Lenovo) for the future.
    I've run some data recovery software but I know it will not recovery all the files that I once had in their state before my hard drive was reformatted back to factory settings.
    Thank you,
    -nofeet3
    Justin

    Hello , and ARGH !
    I AM HAVING THE EXACT SAME PROBLEM RIGHT NOW !
    If anybody could help this would really be appreciated .
    Here is the story
    Lenovo SL500
    Windows XP SP3 I think
    Specs maybe not too important
    My computer has some corrupted file and will not boot in normal or safe mode . When I try to do either , it starts booting , but before it finishes the load-up-windows screen , it displays an error message which says 
    " lsass.exe - System Error
    the endpoint format is invalid "
    and then goes no further , and the machine simply restarts itself again and would do this indefinitely if I didn't stop it .
    SO when it starts booting and shows the Lenovo Logo , I press the Lenovo Help/Tool Button to enter Rescue and Recovery [not sure what version it is , I cannot find information within it] and it gives me the option to Rescue files before recovering the system . I have the same problem as Nofeet3.
    It rescues all the small files
    BUT WILL NOT RESCUE ANY OF MY IMPORTANT FILES
    CERTAINLY IT DOES NOT RESCUE ANYTHING BIG [or bigger than roughly 2mb]
    It rescues picture files BUT WILL NOT RESCUE MUSIC FILES !!
    It may not even rescue bigger picture files , but I haven't noticed any pictures it has not copied since I can't go through ALL my picture files to see exactly what it has / hasn't copied.
    However , not a single music file is copied.
    It will NOT show up on the hard drive . What is strange , is when I try to plug the hard drive back in to try and copy the music files again , as I tried it a few times , it asks me if I would like to Write these files over the files already there , as though it has already copied. I check the hard disk , and these fils have definitely NOT copied onto the Disk . They are nowhere to be found .
    I don't think the files are hiding , but if they are , maybe somebody could tell me where.
    I suspect though that Rescue and Recovery has "recorded"  the files as having been copied , some kind of record , EVEN THOUGH THEY HAVEN'T !! Or if they have , they are absolutely invisible . WEIRD !
    nofeet3
    It is NOT because you selected the whole C drive , and is not due to any carelessness on your part. I have selected all files individually , and have tried time and time and time again , when I plug the ext hard drive into my other laptop to see if the files copy , they don't . I have tried this over and over and over again desperately all today , it is not working , even going so far as to select individual files rather than bigger directories to try and transfer in smaller in smaller batches ,just in case it couldn't handle large transfers all at once . That is not the case either . It just simply will not transfer files roughly bigger than 2mb . NO MUSIC !! THIS IS VERY FRUSTRATING !!
    I am not sure at present whether this program can rightly be called "Rescue and Recover". It is one of the main reasons I selected Lenovo  , and this is not a good demonstration of it's abilites at all .
    PLEASE HELP ME !!
    ANY HELP WOULD BE HIGHLY APPRECIATED !!
    Thanks so much in advance for any help anybody can give , and best regards ,
    Carl .

  • Rescue and Recovery: Backup does not finish.

    I very recently updated my Rescue and Recovery, now it runs version 4.21.12.0. When I do a backup, it does it just fine, but: After a message that the backup was done successfully, a message comes with a rotating hourglass, saying: "Finalizing backup, please wait..." This message stays forever and only goes away when I kill "Rescue and Recovery" with Windows' Task Manager. This did not happen with the previous version of Rescue and Recovery. 
    a)  Does killing the Rescue and Recovery program at this point affect the actual backup files in a negative way? Or are they just fine, this being just a "cosmetic" problem"?
    b) Is this my problem somehow, or a programming bug of Rescue and Recovery that should disappear with the next release?
    Thank you for your help,
    Wolfgang

    hi there,
    I have the same question as well. Just like you, I went to the task Manager, it states 'rescue and recovery running', then I did a right click, and go to its proces, I found out that the corresponding file "MsgBox.exe" have 00 value under CPU; and constant 6,496k under physical mem usage for hours, so I assumed that it will bea message box bug and shouldn't affect the backup dat. But again, I am not 100% sure. Guess i might wait for the answer as well.

  • 7.1.2 update failed. Now my iPhone 5 is in recovery mode and hard resetting does not work for me. iTunes also will not detect my phone now

    I did my 7.1.2 update via iTunes. Half way through it stopped working saying it does not detect my phone. Now my iPhone 5 is in recovery mode and hard resetting does not work for me. iTunes also will not detect my phone now

    Thank you SO very much for posting this. I had the exact issue with my iPad Mini after the same upgrade. Hard reset failed, computer would not recognize iPad. I had read all the other instructions and nothing worked.... YOUR SOLUTION WORKED FOR ME - with a slight variation.
    I followed your lead and connected my iPad Mini to another computer, fired up iTunes, it saw the iPad Mini in Restore Mode and allowed me to go into Restore (yes, it wiped all of the data but I have a back up on the other computer that would not see it after the failed update). It installed the latest iOS 7.1.2 as well. I then disconnected it from that computer, reconnected it to the computer that would not see it prior and it then saw it as a new iPad and allowed me to Restore my backup and now it's all good!
    I detailed my steps only because you downloaded the previous version - 7.1.1 whereas I downloaded the latest version (7.1.2) and then restored my back up.

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My back button does not work because the prior screen does not appear in the history.  I therefore must go back to the blue screen and reload safari.  Apple tech support could not help.  Can anyone else help?

    After I installed mountain lion my back button frequently does not work because the prior screen does not appear iunder History.  Apple tech support was not able to fix the problem.  Does anyone have any suggestions?

    lbryan1987 wrote:
    I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
    You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
    there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
    Seriously? It's physically broken!

  • Hello, all of a sudden I fell down my system and completely erased all bookmarks. Your progress with restoration does not work, send me ansver,please

    Hello, all of a sudden I fell down my system and completely erased all bookmarks. Your progress with restoration does not work, write me of bookmarks could not be loaded. Please advice on everything because I came and they seriously need it.

    Did your computer crash or did Firefox crash causing the loss of the bookmarks?
    You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    See also:
    *http://kb.mozillazine.org/Lost_bookmarks
    *http://kb.mozillazine.org/Firefox_crashes
    *https://support.mozilla.org/kb/Firefox+crashes

  • Thanks for responding.  Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all.  I had numerous apps, music and videos on this touch.  It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch n

    Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch now. I have so much data on this, I don't want to loose or have to restore!
    Can you help me?
    Thanks

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • When logging in into yahoo mail after typing in password Firefox is adding something, login fails all the time. At yahoo mail Notepad does not work because it is impossible to close the list of items and they cover information, so I have to go to IE.

    When logging in into yahoo mail after typing in password Firefox is adding something, probably remembered password and login fails all the time. At yahoo mail Notepad does not work because it is impossible to close the list of items and they cover information, so I have to go to IE.

    Only when i go to a different browser (like IE) after i clear it , then all that shows up is the pages i visited in IE , that is what bugs me , why is IE browsing history sowing up in Firefox ??
    Basically , i can clear the history in Firefox , and then for a example , go to Craigslist , using IE7 (launching it from a complete different Icon , in other words at that time i never open Firefox) , then after closing out , or even leaving open as it does not seem to matter , i go into Firefox , and hit History , and there is every place i visited in IE7 , on my History in Firefox

  • TS4062 My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

    My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

    Hello there, TempestBelcher.
    It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
    Apple - Support - iPhone - Calls Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/calls/#section_0
    If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • Can't get to settings to turn on wifi because "sign in to icloud" pops up and asks for pw which does not work because i can't get to wifi  ?p

    can't get to settings to turn on wifi because "sign in to icloud" pops up and asks for pw which does not work because i can't get to wifi  ?

    The problem is I cannot turn on wireless setting.  The "sign in to icloud  -- enter appleid password" popup will not go away. when i enter the pw and click ok, the same balloon pops up again.  If I click "cancel" it pops again. Since I am not on the internet (because I cannot turn the ipad wireless on) the sign in to icloud obviously will not work.  Vicious circle.

  • HT2204 my itunes store does not work because i do not have visa card? can you help me and advise please?

    my itunes store does not work because i do not have visa card? can you help me and advise please?

    See this article for troubleshooting
    http://support.apple.com/kb/ts1827

  • Rescue and Recovery "restore to factory settings" fails

    I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!

    Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
    I want to totally reset to factory settings, but unable to do it?
    You said that Win 8 system run on this notebook.
    As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
    This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
    To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
    http://backupmedia.toshiba.eu/
    Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
    I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
    After LAN driver installation reboot the notebook.

  • I have a mac which plays the boot sound but the screen stays black. Recovery mode does not work, as the keyboard is wireless. What do I do?

    What it says in the title.
    I have an older mac and it worked perfectly until about an hour ago when I shut it down because we needed the room dark for a presentation and the screen saver was putting out light.
    Now it won't turn back on. It plays the start up music but the screen stays blank.
    The CMD+OPT+R for recovery mode doesn't do anything, the keyboard is wireless so the command doesn't get to the computer and that's the only keyboard I have since that's the one it came with.
    I'm looking at making a USB recovery disk but it says that I should click on "Options" in the Disk Utility but there is no options button or menu to click.
    From here: OS X: About Recovery Disk Assistant in step 3 I get stuck.
    Also it says that if I make a drive on this computer which has an older OS it might not work on the broken machine with Mavericks.
    This machine literally worked and I turned it off and now it does not work and there seems to be nothing I can do... ***...

    kodemage wrote:
    well, then recovery mode does not work. I've tried all the key combinations I've seen on line. Command+R, Command+Option+R, Command+Option+P+R, none of these work.
    I don't believe there is anything we can do on a forum to help then, you need to take it into a AASP and have it professionaly diagnosed. If you don't know how to locate an AASP in your area you can begin by using Contact Apple for support and service
    Good luck.

Maybe you are looking for

  • Iphone 5 not showing up in "my computer"

    hi. i've been facing this problem for the past two days. i connect my iphone to my laptop and i wait for the autoplay to pop up, but it doesn't. i manually opened my computer n my device wasn't even shown there. then i opened devices and printers n m

  • Error message when moving to a different page

    Post Author: EvDev CA Forum: .NET I have an ASP.NET 2.0 and Crystal Reports 11.5 project that works fine when it's being debugged and when it's on our test server, but when we move it to our production server the user will receive an error message wh

  • Oracle BI Spreadsheet Add-in Licensing

    Is anybody aware of the licensing policy with Oracle BI Spreadsheet Add-in? Are these licenses to be purchased separately or avaiable with the install of database with OLAP option? Any advise or reference to documentation would be useful. We have the

  • Can the Ring Properties/Edit Items/Labels be populated by array values?

    Can the Ring Properties/Edit Items/Labels be populated by array values? I'm trying to troubleshoot an existing LabView 7.0 application at our office (this is only the beginning of my nightmare) and I'm finding that there is an array being created out

  • Adobe InDesign Plug In issue

    Hi, I currently have Adobe InDesign CS5 and this afternoon, I recieved a Adobe InDesign file from a client on PeoplePerHour.com. I was told they have same CS5 version as I have... I tried opening it but kept getting error message of missing plug in o