Rescue and Recovery "restore to factory settings" fails
I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!
Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
I want to totally reset to factory settings, but unable to do it?
You said that Win 8 system run on this notebook.
As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
http://backupmedia.toshiba.eu/
Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
After LAN driver installation reboot the notebook.
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Rescue and Recovery restore does not work because of incorrect display size
I am unable to restore my system when booting Rescue and Recovery from the Service Partition or DVD. R&R configures my monitor resolution as 640x480x16 but displays as if there we many more pixels available. The result is that only a portion of the screen is visible and crucial commands are cut off and unusable.
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Any help would be appreciated,
Herb
Solved!
Go to Solution.Hi hgirard,
http://forum.thinkpads.com/viewtopic.php?p=341939#p341939
Does this help?
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.
I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?
mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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So I had purchased some new music via my ipod, then wanted to sync it to the rest of my music library on my PC, but when I connected it, it automatically reset my ipod to factory settings, and deleted over half of my music, including videos and photos! Has anyone else had this issue? Can anything be done to get the missing things back?
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the videos and were in your Camera Roll album and you backed up restore from that backup -
I tunes does not read the contents of my iphone when plugged into my IMAC. It is asking me to go to the iphone preferences and hit restore? Does
anyone know how I should do this? Will I lose all of my contacts, e-mails, etc. I did a backup on the phone to icloud as of now, but not sure
what I should do just to sync with ITunes.That's right, there is an easier way, just check out my other answer to you:
iMacange wrote:
Otherwise, you can also do this if you're using a PC:
1. Go to control panel where you can uninstall a program.
2. Click on iTunes from the list of programs. There should be a button on top of the page that says “Repair”. Just click it. -
Rescue and Recovery restored S and Q partitions but put nothing in Q
I had a new W520 running win 7 64-bit and then HDD crashed.
I got a new HDD from Lenovo and luckily I had created a backup on an external USB drive after I got migrated everything from my old system as well on CD/DVD. The R&R process seemed to work fine from the USB drive and the system came up running fine. It created the S and Q partitions.
However, I noticed that the Q seems to be empty now (it was 3/4 full prior the crash).
When I try to create "Factory Recover Disks" it claims the files are missing. I guess this is because Q is empty. I really do not need them
The S and Q drives do not show up in the HDD section in My Computer all the time. They seem to appear when I use the Factory Recover Disks progam but disappear once the program ends. There was an option about recovering the space for (Q) but this option seems to have disappeared.Time to call Lenovo suppport.
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I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?
Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well. -
The ipad originally lost half of the display on the screen and now won't display at all, other than a slight flicker when you first try to turn on. I have been able to back up the contents and have restored to factory settings. The battery is fully charged. There is about 20gb of memory space available. Please can anyone help in diagnosing the problem?
The screen has probalby died. Or the backlight.
You can look into getting it fixed but you may be at the point of comparing investing to fix an older device or putting that money towards something newer that will have a longer life. -
Use Rescue and Recovery to get back to factory settings?
Hi,
I want to restore my X220 laptop with Windows 7 to the factory settings. A while ago I got rid of a trojan and ended up losing some important DLL files, and I don't have a Windows restore point from before the trojan.
I clicked on the Lenovo Recovery (Q) drive. I then clicked "Create Recovery Media." However, I got the error Windows cannot find 'C:\. . . recovburncd.exe'. I read elsewhere in this forum that this means I should have created a recovery disk before I installed Windows.
I called the Lenovo technical support, and told them that I downloaded Rescue and Recovery and asked if I could access the Q drive through this software. I said I planned to "Create Rescue Media." They said this was the right way to do it.
So, I clicked on Create Rescue Media and used a DVD. However, when I looked at the contents of the DVD, I couldn't tell whether I had accessed the Q drive. What do I need to look for to verify that I have the correct content and am ready to reinstall Windows and the rest of the factory-origin software? Do I next use "Restore your system from a backup"? When I click "View all backups" there are no backups found because I haven't made any. Do I also need to use the "Backup your hard drive" tool? I can see the option to include the Q drive in the backup, but I cannot see a way to only backup Q.
My main concern is not to wipe the computer and then find out I don't have the right software ready to install because I use this computer for work everyday. I do have a backup system for all my files, so I will be ready to put those back on the computer after reinstalling Windows 7.
I appreciate your help.If your factory shipped system was win 7, you should still have the recovery partition.
If your factory shipped system was Vista, and Install win 7 on top of it, you DO not have a recovery partition with 7 (it has vista). I dont think this is your case. RNR v 4.5 will NOT install if a vista recovery partition is present.
PF11 at boot up time, and go into RNR standalone. You should see an option for a Factory restore. You MIGHT have to go several layers into the RESTORE my system screen to find this option. You MIGHT find a factory restore option on the RNR windows platform (buried in a restore panel) , but I would l Not expect it. Boot into rnr standalone.
==
The recovery burncd.exe is a misleading message. It probably should say YOU HAVE already taken a factory recovery backup(you can only do this one time After factory restore, you can do it again).. I will post a link to another post on how to fix this.
====
CREATE rescue media is just a Standalone RNR. 1 DVD, no Q partition. It will boot up and act like standalone rnr(pf11). It will offer a factory restore option if it finds the Q partition.
Standard Take a back up now with RNR is just a backup of the C (and maybe q). You do not need to take this backup as your C drive is not in good shape. and Q is already available to use.
====
Create Factory recovery is a backup set of 3 dvds to REstore the Q drive back onto a hard drive. After restore of Q it will start a factory install. Running the 3 dvds WILL erase the whole drive. DVD 1 is boot, 2 and 3 are data.
Rescue= backups of c
Recovery=Factory restore of Q partition.
In a couple of days, after you get your factory restore done, use the Create Factory Recovery set to DVD. takes 3 dvd. This can be used in 4 years to repopulate your HDD (q drive) after your current HDD fails due to hardware error.
===
Link to several posts to reset the DONE.ini from 1 to 0 in Q partition.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Problem-with-usb-recovery-media/m-p/1038829#M2... -
Rescue and Recovery, unable to do a factory restore, no backup found
Hi I'm trying to do a factory restore on my T510. I've done it before but for some reason it's saying it can't find the backup files.
Any idea on what I should do?There1 wrote:
Nope. lol Like I said before I restored to factory settings before and I usually just went to rescue and recovery, clicked on don't save anything and factory restore. I didn't have to insert any type of recovery discs set, do you know why now it's asking me for them?
I might add that I recently had my T510 sent in for MULTIPLE repairs that were a complete dud. I have that infamous whine noise smh. They ended up replacing my hard drive and mistakenly downgraded my OS to 32-bit. They didn’t know I bought Pro-64 smh. I told them and showed them that I did purchase 64 when I customized my laptop so they ended up sending me a recovery disc set with the OS and drivers. I used those to do a factory restore, basically did a clean reinstall right?
Yeah you should be good. Now would also be a good time to burn another recovery disc set since you can burn one after each restore, this way you will have a backup. -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
linalinalina6 wrote:
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
Yes. -
I tried updating to the IOS6, there was an error, and now my phone is in recovery mode and i need to restore to factory settings. Is there anything I can do?
You have to restore your iPhone. Same thing happened to me and many others. Sorry man.
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Rescue and Recovery with T40 booting the system (XP) without restoring factory configuration
(plus bas en français)
Hi,
I've a T40 which I want to restore the factory configuration.
I've installed the up-to-date version of Rescue and Recovery but :
- when launching Rescue & Recovery from XP, it does not offer to restore the factory configuration
- at least, this is feasible when I press the "Access IBM" blue button when starting the computer...
- ... even if factory configuration restore is available there, it does not work. Indeed, it asks me to confirm and then starts the computer again without restoring anything.
Can someone help me please ?
Bonjour,
J'ai un T40 pour lequel je souhaite restaurer la configuration usine.
J'ai installé la toute dernière version de Rescue and Recovery mais :
- quand je lance Rescue & Recovery depuis XP, je n'ai pas la possibilité de restaurer la configuration usine.
- à la rigueur, c'est pas grave car quand j'appuie sur le bouton bleu "Access IBM" lors du démarrage du pc, Rescue & Recovery me propose de restaurer la configuration d'usine... mais ne fonctionne pas. En effet, après avoir confirmé l'opération, le système redémarre et lance XP sans avoir restaurer quoi que ce soit.
Quelqu'un peut m'aider svp ?hey sylvain,
for the Rescue and Recovery to work, did you make a backup of the system via recovery media ?
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