Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago.  The OS was vista, and I have since upgraded to Windows 7.  Yesterday, my laptop was stolen, and have lost a good amount of important data.  Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a  Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy  ______________________________________
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Similar Messages

  • Rescue and Recovery after update from Windows Vista to 7

    I've updated my 2 years old Lenovo T60 from the preinstalled Windows Vista to Windows 7. For short: I like it.
    I kept the recovery partition but now want to update it, to keep it in sync with the current windows and Rescue and Recovery versions. By the way, due to earlier problems the system in this versions is not functional anymore. I tied to read the manual of Rescue and Recovery, but didn't get it...
    Is their an "easy" way (or documentation) to accomplish that?
    Thanks and Greetings

    T60-user wrote:
    I've updated my 2 years old Lenovo T60 from the preinstalled Windows Vista to Windows 7. For short: I like it.
    I kept the recovery partition but now want to update it, to keep it in sync with the current windows and Rescue and Recovery versions. By the way, due to earlier problems the system in this versions is not functional anymore. I tied to read the manual of Rescue and Recovery, but didn't get it...
    Is their an "easy" way (or documentation) to accomplish that?
    Thanks and Greetings
    The factory partition can't be updated - it is your recovery for what came out of the box with the system.  You can create factory recovery CD's/DVD's and store them somewhere just in case, and then you should be able to remove that partition and reclaim the space.  At that point, Rescue and Recovery for Win7 becomes your sole recovery option.
    There is a lot of new architecture in the Win7 version of R&R so you can't "upgrade" it from Vista - you'll need to install the new version in Win7.  It would probably be a good idea to burn your Vista Rescue and Recovery backups to CD/DVD before you upgrade, too.

  • How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

    How can I restore files from my old iMac to this new purchased MacBook Air? I am using time machine backup in my old imac.

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  • I have a new computer and I want to install Itunes and move my files from my old computer to my new one. How do I do that?

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  • Rescue and Recovery restore does not work because of incorrect display size

    I am unable to restore my system when booting Rescue and Recovery from the Service Partition or DVD. R&R configures my monitor resolution as 640x480x16 but displays as if there we many more pixels available. The result is that only a portion of the screen is visible and crucial commands are cut off and unusable.
    I have read elsewhere that this might be corrected by updating the DisplayResolution parameter in the WINBOM.INI files found in the \MININT and \MININT\SYSTEM32 directories. I have tried this, setting DisplayResolution=1024x768x16, resetting to the default 640x480x16 and even removing the parameter altogether, all to no effect. My monitor always comes up at 640x480 and screens are always cut off.
    A puzzling feature of this problem is that Opera help screens do not exhibit this problem. They display at an appropriate size, maximize correctly and so on.
    Any help would be appreciated,
    Herb
    Solved!
    Go to Solution.

    Hi hgirard,
    http://forum.thinkpads.com/viewtopic.php?p=341939#p341939
    Does this help?
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
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  • Rescue and Recovery "restore to factory settings" fails

    I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!

    Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
    I want to totally reset to factory settings, but unable to do it?
    You said that Win 8 system run on this notebook.
    As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
    This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
    To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
    http://backupmedia.toshiba.eu/
    Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
    I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
    After LAN driver installation reboot the notebook.

  • Rescue and Recovery 4.5 won't install to Win 7 64 bit system

    When installing Rescue and Recovery 4.5 to my ThinkPad E431, this message appears: "There is not enough free space on your computer to install or upgrade the Rescue and Recovery environment." This is a Windows 7 64 bit system, It has 7.5 Gb useable ram, 370Gb free space on the C partition of the drive, 7.75 Gb virual memory. What am I missing?

    run the cleaner: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    then trying re-installing.

  • Rescue and Recovery restored S and Q partitions but put nothing in Q

    I had a new W520 running win 7 64-bit and then  HDD crashed.
    I got a new HDD from Lenovo and luckily I had created a backup on an external USB drive after I got migrated everything from my old system as well on CD/DVD.   The R&R process seemed to work fine from the USB drive and the system came up running fine.  It created the S and Q partitions. 
    However, I noticed that the Q seems to be empty now (it was 3/4 full prior the crash).  
    When I try to create "Factory Recover Disks" it claims the files are missing. I guess this is because Q is empty. I really do not need them
    The S and Q drives do not show up in the HDD section in My Computer all the time. They seem to appear when I use the Factory Recover Disks progam but disappear once the program ends.  There was an option about recovering the space for (Q) but this option seems to have disappeared.

    Time to call Lenovo suppport.

  • Rescue and Recovery Skip File prompt

    Hello all.  I am running R&R 4.1 on a T60 and run into the issue that R&R can not backup a certain file on occasion.  I like to run R&R at night and all too often in the morning, I find R&R sitting at the prompt waiting for a response for some file it couldn't back up.  Is there a way to setup R&R to just automatically skip those files and log them to a log file for user review?  I know there is the ability to set files to be ignored, but auto-skipping would take care of any file it couldn't back up.   Thanks!

    Yeah, I am aware of the exclude options.  That helps reduce the occurences, but doesn't eliminate them.  Do you know if there is any plan in future versions to possibly implement something that eliminates this problem?  There needs to be some way that the R&R backup goes all the way through without human intervention.  I think a log file or summary at the end of the backup would be sufficient.  Either way, thanks for the response. 
    Yeah, we have the same issue as you.  Rolled it out to everyone and hardly anyone uses it because of the skip file problem.  Tried running it during the day, but causes too much of a slow down.  With everyone's load out being different, you have to teach people how to do the exclude file settings (as you know, most users will ignore your instructions and just not use it claiming it is too difficult), then, on top of that, you will still occasionally have the problem anyway.  Please Lenovo, make R&R go all the way through and just report what got skipped!

  • Where is Rescue and Recovery 4.50 for Windows 7 and why was it removed from the support site?

    When Rescue and Recovery 4.51 was released a few weeks ago, all references to the previous version were replaced. Unfortunately, the new release is not supported on the R series machines nor on the earlier T series machines, so for those machines, the only version of Rescue and Recovery for Windows 7 that is available is version 4.30.0027 which was released in September 2009.
    This makes no sense.
    Please re-instate the documentation and download links for Rescue and Recovery 4.50 for all machines which were supported on that release but are not on version 4.51.
    ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
    ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
    ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
    ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

    Thank you for your response.
    The R61 and the R500 that I own, that are currently running Windows XP are staying there until Microsoft stops supporting Windows XP, at which point I will decide what to do with them, so trying 4.51 on them is not currently an option.
    As an IT professional, I tend to be the support guy for all the Lenovo computers in my family. My son also has an R500, which was purchased used, and it came with Windows 7. When I set it up for him, I installed Rescue and Recovery 4.5 over 4.3 before taking the original full system image backups.  He would loose the capability to use those backups if I were to try to downgrade that machine to Rescue and recovery 4.3. My own R500 came with Rescue and Recovery 4.30.0025, (for which there is no documentation nor download links available, to my knowledge), and I have never upgraded it, because I am concerned that all my backups would become unreadable if I did. I don’t think it is worth the effort to make all the external bootable backups that upgrading the software would require. I would upgrade if I was assured that version 4.30.0027 could read the backups taken by version 4.30.0025.
    There were 2 more versions of Rescue and Recovery. There was version 4.31.007 released on 2010/09/28 and version 4.31.011 released on 2011/03/04. The document ID’s for release 4.51 are the same as those for the 4.31 releases, so I should assume that Lenovo considers the 4.31 releases a major advance over the 4.30 release, and thus not a valid fallback option but why not?    
    The download links for Rescue and Recovery 4.31.007 are:
    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.txt
    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.exe
    The download links for Rescue and Recovery 4.31.011 are:
    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.exe
    http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.txt
    ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
    ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
    ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
    ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

  • Rescue and Recovery 4.3 for Windows 7, installation

    Hello,
    I purchased my system June 16, 2009 with Vista downgraded to XP Pro so I was not able to purchase a upgrade disk from Lenovo.
    This week I purchased the Windows 7 64 bit Home Premium upgrade package at a local store.
    I did the upgrade (clean install) Windows 7 64 bit Home Premium on my ThinkPad T400 type 2764-CTO. Also successfully installed all Win 7 64 bit ThinkVantage software with System Update 4.
    I downloaded Rescue and Recovery 4.3 for Windows 7
    The documentation for the installation of R&R 4.3 is difficult to comprehend and I could not find a post on this board that deals with my topic.
    The recommended procedure before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows 7 is:
    you must download and install the Microsoft Visual C++ Redistributable Package (x64) SP1.
    That was done with no problems!
    To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
    The Sysprepbackup operation changes in the Windows 7 operating system because a new version of Windows Recovery Environment (Windows RE) is built in the Windows 7 operating system. When you run the System Preparation Tool (Sysprep) and use the /generalize option, the Sysprep operation disables Windows RE by removing the Boot Configuration Data (BCD) entry to the Rescue and Recovery Pre Desktop Area (PDA). To make the Rescue and Recovery program work with Sysprepbackup in the Windows 7 operating system, you must download and install the Sysprepbackup accessory package.
    and here starts my problem installing the package!
    Instruction:
    To install the accessory package in the Windows 7 operating system and take a Sysprepbackup on a USB hard disk drive, do the following:
    Type the following commands to start the Sysprepbackup process using administrative privileges: cd "\Program Files\Lenovo\Rescue and Recovery" rrcmd sysprepbackup location=U name="sysprep backup" The "...run sysprep now..." message displays. Note: Before you take a Sysprep backup on the USB hard disk drive, make sure that there is at least one backup on your local hard disk drive.
    Go to the C:\Windows\Systme32\Sysprep directory and launch the sysprep.exe file. The System Preparation Tool window opens.
    Be sure to select Quit from the Shutdown Options drop-down list box. Click OK to save the setting. The Sysprep process begins.
    When the Sysprep process is completed, run the msi file that you downloaded using administrative privileges. Wait until the package is successfully installed.
    Restart your system. Then, it will automatically boot to the PDA to continue with the Sysprepbackup process on the USB hard disk drive. For the detailed parameters about the restore operation commands using RRCMD, refer to the Rescue and Recovery 4.3 Deployment Guide. Software versions to use with this release.
    3.At the end Install the Rescue and Recovery 4.3 package.
    Ok that should be simple to do.
    What is "Sysprepbackup" and do I need to follow the installation procedure above to be able to install and run Rescue and Recovery 4.3 for Windows 7. I dont think I need to or want to do a "Sysprepbackup on a USB hard disk drive". or may be I will when I understand what it is.
    Can I simply install the Microsoft Visual C++ Redistributable Package (x64) SP1 and  the  the Rescue and Recovery 4.3 package.
    Thank you
    Solved!
    Go to Solution.

    I installed Win 7 Pro 64 on my T400, ran TVSU and installed R&R 4.3. Fortunately, I didn't read those instructions first, or I might not have done it
    Have you tried just installing R&R? If it needs anything else, it should ask for it during the install. IIRC, it does require the VCC+ package.
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Ideas to improve the Rescue and Recovery System

    Hi,
    some weeks ago I ned to restore my system, while this process there was some difficulties with the Rescue and Recovery. But First my configuration:
    I'm using a T61p with Windows Vista Ultimate installed.
    On the System there are 5 Partitions
    1. Rescue and Recovery
    2. Windows Bootstrap
    3. BitLocker Encrypted Windows Partition
    4. Linux /boot
    5. Encrypted Linux LVM
    So, one morning I tried to start my ThinkPad and nothing worked anymore. After a Short time I found out that the boot sector of the windows bootstrap partition was corrupted. The Linux Partition worked fine and was startable with a GRUB CD-Rom.
    Ich checked out the Rescue and Recovery system and was sad that I isn't possible to recover the boot sector of the bootstrap partition. The only way to rescue my system was to reinstall windows at all!
    Thats a bad solution, because you can recover the boot sector with every OEM-DVD of Windows Vista, but this DVD is not available for a ThinkPad user.
    So I backuped my files and reinstalled the system. While the reinstallation process rescue and recovery gives the option to install windows on C:. But on such a multiboot configuration it is not very clear what drive C: is. After some experiment I think he is taking the first parition after Rescue and Recovery or the first free space after it. At this place it would be much better if I can choose a parition for the installation.
    So, if a Lenovo engineer is reading this, please think about to:
    - Include some tools like boot sector recovering in the Rescue and  Recovery system
    - Adding a mode where you can choose the parition to install Windows.
    Over and above that I'm really happy with my ThinkPad.
    Thanks for reading.

    Greetings,
    This isn't so much a reply to Cobelius, or a solution, but a commiseration of sorts.  Or at least an "I hear ya, buddy, I wish they'd improve some things about Rescue and Recovery, too."
    I notice that no one else has replied to this thread.  I hope at least that someone will read these posts, and pass 'em on to the appropriate developers.
    Here's my story:
    I am, overall, extremely happy with my brand, spanking new T500.  So far, I'm only running a single OS, Vista Business 64.
    However, I did make the following 'tweaks' to my setup, which brings out the flaws in the Rescue and Recovery software:
    1) I used Truecrypt 6.1a to encrypt my system partition (leaving the original rescue partition intact)
    (Side Note:  Where my original drive C came with tons of empty space, I used DISKPART to shrink it a bit an created another primary partition as drive D.  Hey, why the heck not?  Originally, I wanted TrueCrypt to encrypt the entire drive, but this failed.  Truecrypt said this was due to a hardware failure, but 20 hours of my life wasted scanning the drive with HDD Regenerator 1.51 revealed no bad sectors.  So now Drive D is encrypted as an ordinary TrueCrypt container and mounted upon login. I'm okay with this solution,  but if anyone wants to research why TrueCrypt couldn't do the whole disk, you have my thanks in advance.)
    2) I bought a Maxtor BlackArmor(tm) hardware-encrypted USB external drive to use for my backups.  I successfully used the Lenovo Rescue and Recovery tool to both create specific file backups as well as to image my entire drive C onto the BlackArmor device, once I mounted it (by running a built-in executable and supplying it with my secret password)
    3) I set a Lenovo BIOS password for unlocking the boot hard drive.
    So far, so good.  I type the BIOS drive password, then theTrueCrypt password, and Vista takes over 12 minutes to become usable and, well, that's a Microsoft issue, isn't it?
    But, here's the deal: WHAT IF I CAN'T BOOT FROM THE HARD DRIVE ANYMORE?  Well, TrueCrypt made me create a bootable rescue CD which can restore my encrypted boot sector or permanently decrypt my hard drive.  What it can also do is let me press the ESC key to boot without providing a password, which does a supposedly wonderful thing -- since it fails to boot my drive C, it takes me straight into the Lenovo Rescue And Recovery session.
    The problem is, the Lenovo boot (version 4) takes me AUTOMATICALLY into a self-repair utility which wastes another 10 minutes of my time to finally tell me --d'uh-- that my boot sector is 'corrupted'  (it isn't; it's merely ENCRYPTED by TrueCrypt.  As it should be).
    FLAW NUMBER 1:  Rescue and Recovery should provide a default menu where automatic diagnosis is a CHOICE the user can elect not to make, or abort if it has begun.
    FLAW NUMBER 2: You guys should enhance what appears to be a Vista PE environment (or BartPE, or whatever) with a few utilities, including an Explorer-like browser to examine the disk (which would snow nothing in my case, as my drives are encrypted),  and a command prompt, and the ability to launch executables.  The environment should also recognize USB drives.
    As it happens,  I used a third-party Vista PE rescue CD, Active@ Partition Recovery, to boot an environment having the utilities I needed.  Using this tool, I was able to recognize a USB key that had TrueCrypt installed in 'traveller' mode (no windows registry keys needed).  Running this app and providing my truecrypt password enabled me to unlock my Drive C, albeit by mounting it as another drive letter.  This made it possible to read and write to my disk.
     The encrypted Maxtor drive is visible, too, from this boot environment,  but it appears as a CD-ROM drive, and yields no secrets until you run an executable file on it and enter the drive's password. And that worked, too.  So I could find files to copy over to my hard drive, if I needed to.
    However, in order to RESTORE files to my drive, I'd still need to be able to run Rescue and Recovery, or at least the Recovery portion.  Which  brings me to:
    FUNDAMENTAL FLAW NUMBER 3:  You need to create a Recovery tool that can run from within an external USB drive, without requiring shared .DLLs in various subfolders or windows registry entries.  Lord knows, I certainly tried to copy  RestoreNow.exe from C:\Program Files (x86)\Lenovo\Rescue and Recovery onto my Maxtor drive, along with whatever DLLs it called for, but it was hopeless.  The damned thing just wouldn't run from the USB drive on the PE environment.
    The way I see it, then, is that there really is no way to restore my hard drive should I suffer a catastrophic failure.  Major bummer.
    FUNDAMENTAL FLAW NUMBER 4: When I got my laptop, I created a series of recovery disks using the Lenovo supplied software. Booting with the first CD, however, only proved depressing, as I had to agree that the ONLY purpose for this CD was to recover my PC to factory-shipped condition.  Which meant erasing my drive and restoring it with the contents of the other DVDs.  But I want to restore what I backed up with Rescue and Recovery!  My life SINCE the laptop shipped from the factory!   Geez, Louise, why not let me choose to do THAT, too?
    (Of course, the boot CD would need to allow me to execute the Maxtor program that unlocks my encrypted USB drive, and also let me execute TrueCrypt to unlock my hard drive.)
    I sure hope someone forwards this to a developer who'll take it seriously, after s/he stops chuckling.  You guys should just ship a usable Vista PE rescue CD with every laptop, I think.  And a recovery-only tool that doesn't need DLLs or Registry Entries to run. It would help in so many ways.
    In the meantime, I guess I'd better do all I can to ensure my laptop's hard drive doesn't die on me.
    Again, other than for this teeny problem that "don't amount to a hill o' beans in this crazy world," I'm really happy with my T500.
    Thanks for reading this, too.  And happy holidays.

  • How to install Rescue and Recovery 4.21 on Windows 2003

    There should be a good amount of users running Windows 2003 on their thinkpad for various reasons. As much as I tried, I could not get Rescue and Recovery's MSI to install on my X61 running Win2003 R2 SP2, despite attempts to modify the Setup.ini file.
    the changes made in setup.ini:
    [Win2003Server]
    MajorVer=5
    MinorVer=2
    MinorVerMax=3
    BuildNo=3790
    PlatformId=2
    The returned installer error is "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later".
    This is such a shame as I'm pretty sure RR would run just fine on win2003 as both WinXP and win2003 are based on the same underlying technologies and code. Please advice if there's any method such as a command switch for MSI installer to suppress OS detection error or any modification that can be made to setup.ini to get it to install on win2003 or any utility that can be used to modify MSI files and database? Thanks!
    Message Edited by Xseriesfanboy on 08-31-2008 08:26 PM
    Message Edited by Xseriesfanboy on 08-31-2008 08:30 PM
    Solved!
    Go to Solution.

    Alrighty..I've manage to google a hack to this problem of getting Rescue and Recovery to install on Windows 2003. So let this post be a guide to how to get this done:
    Getting the tools to modify Rescue and Recovery MSI (Windows Installer)
    Download and install Orca MSI editor from http://astebner.sts.winisp.net/Tools/Orca.zip
    Review http://ravi1337.blogspot.com/2007/05/orca-msi-editor-make-any-software.html, this guide should give you a good idea what you'll be doing with this tool.
    Download Rescue and Recovery™ 4.21 from Lenovo
     Download Rescue and Recovery™ 4.21 for Windows XP (32-bit) or Windows 2000  from http://www-307.ibm.com/pc/support/site.wss/license.do?filename=thinkvantage_en/z652_setup_rnr42_016c...
    Ensure you are downloading full install with all language pack to avoid any missing installation file due to regional settings
    Run the installer and see that all files are extracted accordingly.
    Modification of Rescue and Recovery Installer
    Delete all files in C:\Documents and Settings\(User Account Name)\Local Settings\Temp\ this will prevent confusion on which files are unpacked and created by RR installer
    Extract z652_setup_rnr42_016c.exe into a folder named z652_setup_rnr42_016c.
    Execute tvtrnr42.exe
    The MSI installer is then unpacked to the following default directory: C:\Documents and Settings\(User Account Name)\Local Settings\Temp\. Note that the installer creates two directories for installation of RR, that are {F151F2B3-0C32-44D3-90E2-E639B8024622} and _isXXXX <--- 4 randomly generated digits
    The folder _isXXXX contain Rescue and Recovery.msi
    On the first run of the installer, the following error will be shown "The current operating system is not supported for running Rescue and Recovery. Supported operating systems includes Microsoft Windows 2000 with Service Pack 3 or Windows XP with Service Pack 1 or later". DO NOT CLICK OK! This is cause the installer to purge all installation files and related directories in the temp directory. Just leave the error window as it is without clicking the OK button!
    Copy all TVT files from folder z652_setup_rnr42_016c into both directories
    Modify setup.ini entry for Win2003Server with notepad and save changes:
    [Win2003Server]
    MajorVer=5
    MinorVer=2
    MinorVerMax=3
    BuildNo=3790
    PlatformId=2
    Right-click on Rescue and Recovery.msi and edit with Orca
    Go to LaunchCondition Table
    Drop the following rows and save changes:
    (((VersionNT=501 AND ServicePackLevel>=1)OR (VersionNT=500 AND ServicePackLevel>=3)) AND WINSERVER=0) OR Installed- The current operating system is not supported for running [ProductName].  Supported operating systems include Microsoft(R) Windows(R) 2000 with Service Pack 3 or later and Windows XP with Service Pack 1 or later.
    IEEXISTS=1 OR Installed - [ProductName] requires Microsoft(R) Internet Explorer version 5.5 or higher. You cannot install the Rescue and Recovery program without this version of Internet Explorer.
    INCOMPAPPNAME=0 OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName].  This application cannot be installed.  To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
    Not SGEWRONGVERSION OR Installed - [INCOMPAPPNAME] is installed and is incompatible with this version of [ProductName].  This application cannot be installed.  To install [ProductName], uninstall [INCOMPAPPNAME] and then restart this setup.
    When you're done with these modification, re-run Rescue and Recovery.msi without closing the previous error window. Rescue and Recovery should now install without any glitch! Good Luck!
    Message Edited by Xseriesfanboy on 09-01-2008 06:37 AM
    Message Edited by Xseriesfanboy on 09-01-2008 06:38 AM

  • Rescue and Recovery will not open

    I wanted to back up my system to an external hard drive after finding out that it hasn't been backed up in over 200 days even though when prompted periodically , I select the option to "back up now." However, it seems that neved did back up. When I tried to run Rescue and Recovery (4.21) from Start -  All Programs - ThinkVantage - Rescue and Recovery, nothing happenend. I restarted my computer and this message came up when it rebooted :
    Microsoft Visual C++ Runtime Library
    "Runtime Error!
    C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.
    Does anyone know how to fix this?

    I do not recall 100% but I think I got a very similar error message, only worst situation.  I had to replace HDD because the original HDD crashed.  I installed a new HDD and when I went to re-store with the ORGINAL IBM LENOVO RnR + Product CD's, 7 in all, I got something like you got.  I called Lenovo and someone in the service department told me that because my T60 was out of warrantly I needed to buy a new set of CD's !   Interesting hey,  I told him that the Original CD's that came with the T60 had corrupted files and this from day 1.  Anyway, long story short NO WIN XP as of yet.  Good thing there is UBUNTU Linux.  Good luck with issue.
    ===============================================
    Current : T60 Type 1951-52U 2GB Kingston (COA WIN XP-P)
    Past : T23, T41p, X40, X41t, X61s
    ===============================================

  • ERROR occured when update the ""Rescue and Recovery 4.2"".....​.

    dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
    hope you all will understand what i explain now......
    i just buy a T61 last nite, but when i try to "UPDATE" my system, two error message shown to me.........
    Error 25013: Error obtaining the Rescue and Environment drive letter
    Error 25012: Error accessing the Rescue and Recovery service partition
    at last, i can't finish the "Rescue and Recovery UPdate" anyway !!
    and i've try to download the "Rescue and Recovery 4.2" from the web manually, but got the same error occured !!
    anyone try before ?
    pls help me to solve the problem !!
    P.S. because i just buy my T61 within 24 hrs, i'm so worry about this !!
    thanks so much !!
    Regards

    Hi Mark,
    Good idea!  No luck though, although my R&R partition is still healthy and boots nicely.  I'm wondering if the solution wasn't actually the removal of your second hard drive.  Other threads discuss how getting rid of network shares helped similar problems, as R&R wanted to use drive letters that were already taken by network drives.  Me, I've got an "F:" that's my swap partition and a "G:" that's my fat32 partition.  If the R&R upgrade program is hardcoded to mount the hidden partition as "F:" (for example), rather than trying to dynamically grab the first available drive letter, I could understand what was going on.
    I'd unmount my F and G partitions if I knew how to do so in windows, but don't know of an nondestructive way to do this.
    With a specific idea like this my normal (linux) next step would be to go read the source and find out if that really is the problem.  Can't do that in this case unfortunately, but if a Lenovite happens to be reading this forum and can direct me to the proper place to submit a real bug report, I'll do so.  Can only find service call info on the website, which doesn't help to submit a bug.
       Alec

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