Rescue and Recovery (RnR) Error 25025-Win XP

As suggested, I cannot clean out the help files in \preboot\helps\ using rrutil.exe. I need to free up space in order to update from 3.1 to RnR4. I created the list using rrutil -l1 and tried to: rrutil.exe -d c:\dirlist \preboot\helps\*.* and other combinations. Nothing works. I have deleted RnR 3.1 but the preboot still contains the files that need to be deleted. Any solutions out there???

Are you using a current version of rrutil? Or are you using the version of it that came with RnR 3.1?
According to the RnR 4.2 Deployment Guide, the rrutil program for ver 4.2 is not backwards compatible with earlier versions of RnR. Could that be your problem?
The Deployment Guide and the Admin Tools (rrutil.exe is part of the Admin Tools download) are found on the Admin Tools page: http://www.lenovo.com/thinkvantageadmin
Since they only post the current version of the admin tools, I'm wondering if by calling Tech Support, they could maybe get you the older version of rrutil.exe. Just a thought...

Similar Messages

Rescue and Recovery installarion error

Hi,
From a win 7 clean installation I cant install Rescue and Recovery 4.5. I recieve error code 6.
Anyone knows whats the error about?
(C++ installed)
Regards
W530 2447-2EG W7 x64, T61p 6460-8WU W7 x64, T61 6460-65G W7 x64, T43 2668-F3G W7 x86.

This thread is old but there was no resolution... I'm having the same problem on my w520. Does anyone know how to fix this?

Rescue And Recovery Install error

trying to install on my X61 but not sure why it wont install.
I get the following (why can't I copy/paste the error message btw??)
Error 25014 : There was an error installing the rescue and recovery boot manager : return code 6
Any idea's?
Lenovo X200 Tablet / 350Gb HDD / 4GB RAM / Windows 7

Download the full install file including all supported languages (449MB) instead of files by language. It worked for me.
SAP Specialist

Service Partition - Rescue and Recovery installation fails (not enough free space)

Im am aware about former posts to this subject on this forum, but they didn't answer all my questions, so I reopened the subject.
I tried to install "Rescue and Recovery" on T60 with win XP Pro and got the following message:
'There is not enough free space in the boot sector to install the Rescue and Recovery boot manager'
I followed the solution in "Rescue and Recovery installation fails") from 08-09-2008 03:03 AM
and created a hidden partition with Parted Magic but the rescue and recovery still fails with the same message.
Somewhere in the forum I read that the original service partition has a special format and not ntfs.
Could somebody tell me is it true or not ?
How can I rebuild this service partition ?
Do I need special setting, flags there ?
Is it possible to rebuild this partition without recovery CDs at all ?
Actually I'm wondering to, about the error message. It is saying '"..There is not enough free space in the boot sector ..." .
Is it possible that the boot sector is the problem and not the service partition ?
How can I fix that ?
Thanks in advance if somebody helps.

I have a 4-year-old ThinkPad R51. Because I was getting intermittent boot-up error messages--"Rescue and Recovery has encountered a problem and needs to close"--with ver. 4.0, I tried to upgrade to ver. 4.2. Per instructions, I first removed ver. 4.0 using Windows Control Panel. Then each attempt to install 4.2 failed with the message: "Error 25025. There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment." Just before that error message popped up in center-screen, I got a Windows message at lower right saying "You are running out of space on SERVICEV001 (Z:}" Of course, there was no way I could view partition Z (that I knew of).
Thanks to the helpful messages above, I downloaded Parted Magic (http://partedmagic.com), burned a boot CD per its instructions, and re-booted with that CD. Using GParted, I saw that my SERVICEV001 partition was merely 590 MB, and 587 MB was in use. So I reduced my C partition by 500 MB and added 500 MB to the Z partition, raising it to 1090 MB. Then I was able to re-boot into Windows and the installation of Rescue and Recovery 4.2 was error-free.
Out of curiosity, I again re-booted with the Parted Magic CD to see how much space on the Z partition was taken by the RnR ver. 4.2 installation. To my surprise, it showed that still only 587 MB was in use, and 503 MB remained unused.
I thank those in this forum whose messages gave me the needed guidance. And I thanked the author of Parted Magic with a $10 donation, as I hope other users of his open source program will do.
Message Edited by DougSchafer on 08-08-2008 06:06 PM
Message Edited by DougSchafer on 08-08-2008 06:12 PM

T60-hassle with Rescue and Recovery -- but, still in Boot or Start-up

Hi, using an Undelete-program I finally managed to remove a failing Rescue and Recovery (RnR) 3.01.x. Now, trying to install RnR 4.21.x, it says that it's 'not enough space in Startup'.
Q: How do I ensure a correct reset of either smb or whatever further space used by RnR, making space available for RnR 4.21 boot routines?
Running a T60 -- Type 1951-45G.
Anyone, like Herik or such having an answer?
//bopper

Hi,
maybe one of the below links may help you out:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73630#3
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73630#10
Although based on your description, it might be, that none of it will fit you.
OK, so in case you uninstalled older verison of RnR, then please check whether this previous version of RnR was using a physical Recovery partition. If it does, then this error might indicate, that this partition is too small for the new files that should be copied to this location from the new version of RnR.
I have also seen this kind of error by installation on Win7, where the RnR application tried to place the preboot files into the 100MB partiiton, that is by default created by Win7 installation disk. As you mentioned, that you have been using 3.x version, then I assume, that you are on XP as the OS, Is that right?
One of the other options might be, that your antivir might be blocking the functionality/installation of RnR as RnR is accessing protected system files.
Also please make sure, that all the files from the older RnR version are deleted and you have the latest version of CSS (Client Security Solution) also installed on your system.
Any additional info is appreciated, as I can try to repro this situation in our lab.
Cheers

Error 25014 when trying to install Lenovo Thinkvantage Rescue and Recovery! Please help!

Hi there! I recently restored my laptop with a general copy of Windows 7 pro 64 bit. I had to redo all the drivers and software (of course). I had installed Rescue and Recovery before but had never used it. I tried to reinstall it today and it kicks back every time with the same error message (error 25014 code=6)! I had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used ( i have no clue how to combine them). Any advice as to how to get it working will be appreciated! Thanks for your help in advance!
Solved!
Go to Solution.

Error 25014 rc=6 is error installing the RNR boot manager.
Provide some information:
(1)Did your machine ship from Lenovo, with Lenovo factory system? If so what operating system was installed? vista, windows 7 home, pro etc? This would install with 3 partitions: system_drv, Lenovo recovery, (C).
(2)you state: I recently restored my laptop with a general copy of Windows 7 pro 64 bit
Does this mean you DID not do a Lenovo factory restore, but actually installed a retail version of win7 pro?
I will assume win7 pro retail for now.
(3)you state: I had installed Rescue and Recovery before but had never used it.
Was this in the past, lets say, on a factory shipped Lenovo system?
(4)you state: had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used
===
It appears to me, your HDD had a system on it. I see Ubuntu mentioned in your other posts. Your HDD had multiple parttions on it, including the 21GB partition. Then you decided to install a retail version of windows 7 pro.
During a install of retail windows, you have to pay close attention as to where it will install.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
Note steps 7 and 8.
It appears you did the windows install ON TOP of existing HDD, with preexisting partitions.
===
Rc=6
The simple answer is RNR is already installed. Did you uninstall RNR before the install?
The complex answer:
When RNR install went to add its entries to boot manager,BCD (boot control data), it did NOT like the contents of the BCD, ie other entries parked in the BCD,ie, Linux. It expects to have 2 BCD slots used, windows and windows RE.
===
Give this some thought. See if it matches your situation.
==
I would erase the HDD via a standalone utility, then install win 7 pro retail, and all issues should clear up.
This Erase/delete can be done during windows install. see steps 7 and 8 above.

Error installing rescue and recovery 4.3 on windows 7

i have a sl410 with windows 7 ultimate(32bit) installed, but i failed to install rescue and recovery 4.3 for many times,reporting"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6".
why?
i found someone said about using a command line installation which will NOT install the RnR partition,but how to use command line installation?i've got only the tvtvrnr43_1027sc.exe downloaded file and the tvtrnr43_1027.exe in C:\SWTOOLS\apps\rnr43sc\ directory,how can i input the comands like setup.exe /a /s?which command should i use?

http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...

Error runtime. rescue and recovery. wizrr.exe

hi all hope you can help me. I'm trying to restore a system with Rescue and Recovery but to get 5% gives me an error "Runtime error c: \ Program Files (x86) \ Lenovo \ Rescue and Recovery \ wizrr.exe"
Tell me know how to fix it. Thank you.

To recap:
(1) the machine seems to be fellow student on your team with a W520
(2) said machine will boot to windows OK (ie, the restore failure did not mess C drive up, it boots)
(3) user add new printer /drivers to machine, which dont work and wants to go back to earlier backup of system
(4) RNR version is 4.5.2 and backups are to USB
==
Technical:
RNR standalone does the restore. This software is found:
A. windows RNR. order the restore. It will switch to standalone RNR partition (on his W520). The order is placed on windows RNR, after selecting restore point. <<< this will be automatic, after order placed. It will reboot to the PDA, progress 5% screen.
B. Fellow user booted to the standalone RNR at boot time (PF11, thinkvantage blue button) AND had to go thru panels to order up the restore.
C. User had the USB plugged in. The BIOS boot sequence has USB first,and it booted standalone RNR software from the USB,then user had to go thru select panels.
D.Standalone RNR CD boot. This would require RNR, windows, create RESCUE media, and CD first in the boot sequence.
==
Regardless of a, b, c,d. Have user use ? of standlaone program to see the verison of the standalone software. The standalone version will be slightly different then the windows platform version (like .0 vs .1 in version number).
==
I suspect user booted from the USB which had an old standalone RNR version. version mismatch.
1) Remove USB in BIOS from the start up boot sequence
2)Order restore via windows platform, it will switch to PDA on HDD -or- boot to pda(pf11) and order restore via panels.
3)I also suspect when user upgraded to 4.5.2, the USB was NOT connected, thus the RNR standalone boot software on USB is older release. BUT the backups are 4.5.2 This not a issue NOW. Later....... Just RNR , create rescue media,point to the USB. Make sure the DO NOT DESTROY flag is set (default). This will upgrade the USB standlone RNR to 4.5. 2.
===
Post back if this matches the scenario.

Error when installing Rescue and Recovery

Hello,
I own a 2 year old Thinkpad L430 running Win7 Pro 64bit.
I've been trying to install Rescue and Recovery because I want to reset my PC from the recovery partition, and as far as I understand the only way to do that is through RnR(?)
But whenever I go through the installer i get this error message:
click me
which, in english, basically says that there was and error with the return code 6.
After googling around for a while i found out that the fact that I once had a Linux Distrinution installed alongside Windows may be the cause of aforementioned error, because Linux replaces the default Lenovo boot loader with it's own GRUB one. When i removed the Linux distribution I typed the following into the command line: bootrec.exe /fixmbr to return to the Windows boot loader.
Do anyone know if the Linux thing is in fact the cause of the error?
Can I somehow restore the Lenovo boot loader or is there's some other way to install RnR and/or restore my PC?
Any help is truly appreciated!
thanks,
Simon

A typical factory ship of machine from Lenovo: (yours may not look like this).
Q (lenovo recovery)
contains Rescue and recovery standalone software. This standalone software also can call The factory recovery software, if the Factory software is still on the Q drive. Lenovo modifies the BIOS to support launch of standalone RNR.
Regardless of RNR installed or not, on the windows platform, standalone SHOULD launch. There is always a standalone RNR in the recovery partition.
==
workaround:
(1) order REcovery DVD from the support center. $50 us if not under warranty
(2) find a bud with a Lenovo machine. Create Rescue media to a DVD. Boot your machine with the DVD. If it finds the recovery partition intact, you can do a Factory reinstall. Rescue media is a standalone RNR, it will not rely on the boot structure on your C drive HDD>
(3) Your main issue is RNR install died with RC=6. This shows up. Check the msi logs in
C/users/YOURID/appdata/local/temp. I have researched some of these. It is confusion in the installer/ and the condition of the PDA/predesktop area (corrupted) . PDA is standalone rnr. Your PDA is probably just fine.
SO, which version of RNR did you try to install? Was it the USA english version or the NLS support version.
Your cant mix and match.
You cant switch from the English only version to NLS. denmark version, it will rc=6. I personally think this is a bug..
Region lang, local lang etc also confuse RNR installer.
The rc=6 occurs way after the installer had a bug in it. Yes it is trying to modify the MBR/BCD. I dont think your linux stuff mucked it up.
==
Simple solution:
Get a DVD of standalone RNR to perform the factory recovery.
-or- hit pff11 at boot time, and use RNR standalone for Factory recover<<< this shoud work. << my choice.

Rescue and Recovery -- Error 25011. A file required to install could not be located.

I have 2613CTO T60 with WinXP Pro SP3 and IE8.
RnR v4.21 is installed on my system.
I have downloaded this RnR v4.23 installation package -
tvtrnr423_017en.exe 227,523,448 (English) Rescue and Recovery 4.23 for Windows XP
but when trying to install an error occured with the following message:
Product: Rescue and Recovery -- Error 25011.A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tvt file is located in the same folder as this setup package and restart this setup.
I also wanted to download this file to try installation again, but it missed indeed!
Moderator edit: Matched subject to question.

Download the full install file including all supported languages (449MB) instead of files by language. It worked for me.
SAP Specialist

Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

Rescue and Recovery "File is in use and can't be copied" errors - T61 - WXP

Hi and thanks -
When Rescue and recovery backs up, I frequently get the error message, "This file is in use and can't be backed up. Close all programs and try again" [my paraphrase].
Here is everything I have tried:
Restarting Windows and backing up "clean" - I have also attempted doing a "Clean boot" by stopping all services in "msconfig". - still got many of the error messages.
Starting in Safe mode - Rescue and restore doesn't work at all
Starting up in "ThinkVantage" and doing a backup from there - Rescue and restore will restore from a previous copy, but will not back up.
This backup error has gone on ever since I bought this macine used in January 2011, and I have never cared much. But recently the machine had a "fatal error", and all of the backups were useless. I had to comletely restore the machine to factory settings, which means I had to re-load all of my data and programs - an arduous task. I do not want to meet this same fate again.
Can you help me?
Thanks!
Solved!
Go to Solution.

Have you tried running a backup with your virus scanner / internet security software turned off? Sometimes these software can "hang" on files or folders with the intent to protect them and therefore prevent them being read
Before attempting the above please ensure your system has no Internet access
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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Rescue and recovery Error in Windows 7

Installation of Rescue and Recovery could not be completed due to error 25014 in Windows 7 please any one helpme to overcome this and do a sucessful installation.Advance thanks G.Abarjeethan

Are you sure it was 25014. I got 25011.

ERROR occured when update the ""Rescue and Recovery 4.2""......

dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
hope you all will understand what i explain now......
i just buy a T61 last nite, but when i try to "UPDATE" my system, two error message shown to me.........
Error 25013: Error obtaining the Rescue and Environment drive letter
Error 25012: Error accessing the Rescue and Recovery service partition
at last, i can't finish the "Rescue and Recovery UPdate" anyway !!
and i've try to download the "Rescue and Recovery 4.2" from the web manually, but got the same error occured !!
anyone try before ?
pls help me to solve the problem !!
P.S. because i just buy my T61 within 24 hrs, i'm so worry about this !!
thanks so much !!
Regards

Hi Mark,
Good idea! No luck though, although my R&R partition is still healthy and boots nicely. I'm wondering if the solution wasn't actually the removal of your second hard drive. Other threads discuss how getting rid of network shares helped similar problems, as R&R wanted to use drive letters that were already taken by network drives. Me, I've got an "F:" that's my swap partition and a "G:" that's my fat32 partition. If the R&R upgrade program is hardcoded to mount the hidden partition as "F:" (for example), rather than trying to dynamically grab the first available drive letter, I could understand what was going on.
I'd unmount my F and G partitions if I knew how to do so in windows, but don't know of an nondestructive way to do this.
With a specific idea like this my normal (linux) next step would be to go read the source and find out if that really is the problem. Can't do that in this case unfortunately, but if a Lenovite happens to be reading this forum and can direct me to the proper place to submit a real bug report, I'll do so. Can only find service call info on the website, which doesn't help to submit a bug.
Alec

Error 25011. A file required to install the Rescue and Recovery environment could not be located

Hello everybody,
May I have your help and support on this error I faced with in installing the new Rescue and Recovery Version 4.5
"Error 25011. A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tv.t file is located in the same as this setup package and restart this setup."
Awaiting,
Thanks
Hossein

heya,
I hope you managed to sort your issue out.
It's namely mentioned here - http://www-307.ibm.com/pc/support/site.wss/MIGR-69170.html
cheers
norbs

Rescue and Recovery (RnR) Error 25025-Win XP

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