Rescue and Recovery stalling when searching for system settings.

Being a project manager, I like to back up my laptop regularly. As such, having the Rescue and Recovery set up to do this automatically is a God send.....well that was before April 2010.
For some reason, when I start the Backup routine, it brings up the window that shows the progress and then another pop-up over that indicates that the program is looking for system settings. And that is where it stays. The only way I am able to cancel out of it is to shut down the computer.
I have a T500 laptop running XP SP3, ThinkVantage 6 and Rescue and Recovery 4.
I have an external hard drive which I have used for a number of months for this type of backup. It stopped working after an update of the ThinkVantage software. Sorry, can't tell you which update but it would have taken place between April 12 and May 12.
Has anyone had the same issue and can someone please help.
Pete

Hi,
although I have not seen this situation in the last time, but can you tell me, whether the USB HDD is the only place/store location, where you are storing the RnR backups?
In case you are storing the backups also on the local HDD, then please disconnect the USB HDD and try to store the backup only on the local HDD, whether this will work.
Please also try to check the Windows Event log, whether you will see there any note about RnR, or start debugview whether it will notice anythign. Also another thought press ALT+TAB if it is not possible, that there is some background window open.
Cheers

Similar Messages

Rescue and Recovery with T40 booting the system (XP) without restoring factory configuration

(plus bas en français)
Hi,
I've a T40 which I want to restore the factory configuration.
I've installed the up-to-date version of Rescue and Recovery but :
- when launching Rescue & Recovery from XP, it does not offer to restore the factory configuration
- at least, this is feasible when I press the "Access IBM" blue button when starting the computer...
- ... even if factory configuration restore is available there, it does not work. Indeed, it asks me to confirm and then starts the computer again without restoring anything.
Can someone help me please ?
Bonjour,
J'ai un T40 pour lequel je souhaite restaurer la configuration usine.
J'ai installé la toute dernière version de Rescue and Recovery mais :
- quand je lance Rescue & Recovery depuis XP, je n'ai pas la possibilité de restaurer la configuration usine.
- à la rigueur, c'est pas grave car quand j'appuie sur le bouton bleu "Access IBM" lors du démarrage du pc, Rescue & Recovery me propose de restaurer la configuration d'usine... mais ne fonctionne pas. En effet, après avoir confirmé l'opération, le système redémarre et lance XP sans avoir restaurer quoi que ce soit.
Quelqu'un peut m'aider svp ?

hey sylvain,
for the Rescue and Recovery to work, did you make a backup of the system via recovery media ?
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Difficulty installing Rescue and Recovery 4.2 patch for Windows Vista

Which between System Update Installation History and Post-Installation Status Report should I believe, when they tell a different story?
When I run thinkVantage System Update, the post-intallation status report indicates that the following fails to install:
* Rescue and Recovery 4.2 patch for Windows Vista
* ThinkVantage Client Security Solution for Vista SP1
* Lenovo Wireless WAN Activation Patch
However, when I open the ThinkVantage System Update History Log, I read that the above updates have been installed.
Which one should I believe?
I'm willing to believe that the update has been installed, but whenever I run System Update, I keep getting the same message that the above three need to be installed.
Should I keep ignoring the message? If not, what else could I try?
I have a T60 running Vista with SP1 installed.

Hi privard,
Thanks for your feedback. Anyhow, let me see how i could help to sort this out for you.
Cleo
WW Social Media
T61, T410, x240, Z500, Flex 14
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Rescue and Recovery 4.21 problem: Restore System not working

Hi,
I've got the following problem: on Vista Business x64 I run RnR frequently to ensure a proper and recent backup in case my HD dies. Now I have a 2nd HD at home and wanted to try if the system restoration process is working like I expect it should - it doesn't!
I save the Backup on a USB HD...
I inserted the new, empty disk into the pc (removed the normal one) and booted with the usb hd connected. No problems starting RnR with the thinkvantage button and beginning the restoration. After quite some time it was finished and I was prompted to restart, which I did. Nothing happened apart from the PC claiming "NTLDR missing" or something. When I watched the content in Windows with the HD connected with a usb cable, it was partitioned in 2 partitions (as it should) but the content wasn't even remotely the same! I read in the forums that maybe the problem was due to a version upgrade from 3 to 4 and made a complete new basic backup and restarted the process. This time with even less success, there isn't even a "NTLDR" error message or similar and the HD is in a single "EISA Partitio". I don't even know what that is...
So, how do I restore my System to another HD? It's really important that this works reliable as this is my computer for work and it would be terrible if data was lost!
Is it even possible to back up the system reliable with RnR?
Regards,
Daniel

I looked into my Event Viewer and got a hint. Also, knowing that my anti-virus program,
BitDefender, has a feature that prevents modification to the registry without permission from
me, and I hadn't been asked for such, I decided to turn that feature off and try again.
That worked, and I now have the latest version of Rescue and Recovery installed.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Rescue and Recovery: No backups available for "local hard drive" with Full Restore

I can see all my backups in "view all backups" and can restore individual files, although when I select the option for "full restore", it reboots my PC and brings up the Rescue and Recovery interface which gives me the option for "full restore". When I select "full restore", it asks me to select the source.
As my backups are stored on my local hard drive, I select that source, however the scroll box is empty (no backups available for selection).
Can anyone recommend a solution to fix this problem, or should I remove and re-install Rescue and Recovery, then create new backups (and hope they appear in the list for full restore)?
I am running Rescue and Recovery 4.21.0016.00 on a Lenovo T61p with XP SP3.
Thanks.
Gary Grathen

Also, I have RnR 4.00.0117.00.
Where do I find and how do I delete these massive files?
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Message Edited by nonny on 04-24-2008 02:15 PM

Use Rescue and Recovery to get back to factory settings?

Hi,
I want to restore my X220 laptop with Windows 7 to the factory settings. A while ago I got rid of a trojan and ended up losing some important DLL files, and I don't have a Windows restore point from before the trojan.
I clicked on the Lenovo Recovery (Q) drive. I then clicked "Create Recovery Media." However, I got the error Windows cannot find 'C:\. . . recovburncd.exe'. I read elsewhere in this forum that this means I should have created a recovery disk before I installed Windows.
I called the Lenovo technical support, and told them that I downloaded Rescue and Recovery and asked if I could access the Q drive through this software. I said I planned to "Create Rescue Media." They said this was the right way to do it.
So, I clicked on Create Rescue Media and used a DVD. However, when I looked at the contents of the DVD, I couldn't tell whether I had accessed the Q drive. What do I need to look for to verify that I have the correct content and am ready to reinstall Windows and the rest of the factory-origin software? Do I next use "Restore your system from a backup"? When I click "View all backups" there are no backups found because I haven't made any. Do I also need to use the "Backup your hard drive" tool? I can see the option to include the Q drive in the backup, but I cannot see a way to only backup Q.
My main concern is not to wipe the computer and then find out I don't have the right software ready to install because I use this computer for work everyday. I do have a backup system for all my files, so I will be ready to put those back on the computer after reinstalling Windows 7.
I appreciate your help.

If your factory shipped system was win 7, you should still have the recovery partition.
If your factory shipped system was Vista, and Install win 7 on top of it, you DO not have a recovery partition with 7 (it has vista). I dont think this is your case. RNR v 4.5 will NOT install if a vista recovery partition is present.
PF11 at boot up time, and go into RNR standalone. You should see an option for a Factory restore. You MIGHT have to go several layers into the RESTORE my system screen to find this option. You MIGHT find a factory restore option on the RNR windows platform (buried in a restore panel) , but I would l Not expect it. Boot into rnr standalone.
==
The recovery burncd.exe is a misleading message. It probably should say YOU HAVE already taken a factory recovery backup(you can only do this one time After factory restore, you can do it again).. I will post a link to another post on how to fix this.
====
CREATE rescue media is just a Standalone RNR. 1 DVD, no Q partition. It will boot up and act like standalone rnr(pf11). It will offer a factory restore option if it finds the Q partition.
Standard Take a back up now with RNR is just a backup of the C (and maybe q). You do not need to take this backup as your C drive is not in good shape. and Q is already available to use.
====
Create Factory recovery is a backup set of 3 dvds to REstore the Q drive back onto a hard drive. After restore of Q it will start a factory install. Running the 3 dvds WILL erase the whole drive. DVD 1 is boot, 2 and 3 are data.
Rescue= backups of c
Recovery=Factory restore of Q partition.
In a couple of days, after you get your factory restore done, use the Create Factory Recovery set to DVD. takes 3 dvd. This can be used in 4 years to repopulate your HDD (q drive) after your current HDD fails due to hardware error.
===
Link to several posts to reset the DONE.ini from 1 to 0 in Q partition.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Problem-with-usb-recovery-media/m-p/1038829#M2...

Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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Where is Rescue and Recovery 4.50 for Windows 7 and why was it removed from the support site?

When Rescue and Recovery 4.51 was released a few weeks ago, all references to the previous version were replaced. Unfortunately, the new release is not supported on the R series machines nor on the earlier T series machines, so for those machines, the only version of Rescue and Recovery for Windows 7 that is available is version 4.30.0027 which was released in September 2009.
This makes no sense.
Please re-instate the documentation and download links for Rescue and Recovery 4.50 for all machines which were supported on that release but are not on version 4.51.
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Thank you for your response.
The R61 and the R500 that I own, that are currently running Windows XP are staying there until Microsoft stops supporting Windows XP, at which point I will decide what to do with them, so trying 4.51 on them is not currently an option.
As an IT professional, I tend to be the support guy for all the Lenovo computers in my family. My son also has an R500, which was purchased used, and it came with Windows 7. When I set it up for him, I installed Rescue and Recovery 4.5 over 4.3 before taking the original full system image backups. He would loose the capability to use those backups if I were to try to downgrade that machine to Rescue and recovery 4.3. My own R500 came with Rescue and Recovery 4.30.0025, (for which there is no documentation nor download links available, to my knowledge), and I have never upgraded it, because I am concerned that all my backups would become unreadable if I did. I don’t think it is worth the effort to make all the external bootable backups that upgrading the software would require. I would upgrade if I was assured that version 4.30.0027 could read the backups taken by version 4.30.0025.
There were 2 more versions of Rescue and Recovery. There was version 4.31.007 released on 2010/09/28 and version 4.31.011 released on 2011/03/04. The document ID’s for release 4.51 are the same as those for the 4.31 releases, so I should assume that Lenovo considers the 4.31 releases a major advance over the 4.30 release, and thus not a valid fallback option but why not?
The download links for Rescue and Recovery 4.31.007 are:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.txt
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_007en.exe
The download links for Rescue and Recovery 4.31.011 are:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.exe
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr431_011en.txt
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

T42 Rescue and Recovery V4.0

I reinstalled my entire system from disk, then downloaded all the most up to date drivers and downloads for my model type. When I start rescue and recovery to back up my system it kicks me out. I exit at that time and then go back in and it says a backup is in progress do not power off. Why would it kick me off and still run? Is the Version 4.0 the right one for a T42 2378DTU?

ThinkVantage Rescue and Recovery v4.2 is available to enterprises at this moment only, you can buy it from IBM parts for $75 + state tax + shipping though.
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With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
Present: T60 2007-55U, IBM 701c,
WorkStation: IBM IntelliStation A Pro.

Rescue and Recovery 4.52 - Makes Full Image Backups?

So, this may seem like a simple question to some, but I can not find a conclusive answer yet.
I have Lenovo's Rescue and Recovery 4.52 - Windows 7 (64 bit) for my Lenovo T540. Will Rescue and Recovery 4.52 create a full image backup such that if in the event my hard drive crashes, I can reinstall the entire operating system, programs, etc at one time, without having to reinstall individual software programs?
I just don't want to install Rescue and Recovery 4.52 because it is a large program, without it being able to do a full image backup.
Thanks

In my personal opinion, Rescue and Recovery is obselete. For Win7 and later, my advice is to use Windows built-in backup and restore. You can create both a complete system image (what you are asking about), and also backup individual files/folders in your libraries.
http://windows.microsoft.com/en-us/windows7/products/features/backup-and-restore
Rescue and Recovery was great for XP and earlier OS when there wasn't any built-in backup and restore functions. But for Win7 and later, my advice is to use the OS built-in feature. Hope this helps.

Unable to access the Rescue and Recovery workspace upon reboot

Hello forum.
I have a problem with getting access to the Rescue and Recovery area when I reboot.
Even though I have tried to hit both Enter, F11 and Lenovo Care bottom, I still do not get access to the Rescue and Recovery area. Instead the system just boot as normal, and Vista starts up. However hitting the F1 I get access to the BIOS, so can anyone help me with a solution on how to get access to the Rescue and Recovery area??
Regards
Bjorn

Hello Bjorn, welcome to Lenovo forums!
Sorry about your situation, but forum rules prohibit any password bypasses. You'll need to get relief from the previous owner. Locking thread.
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Rescue and Recovery with only one partition, what will happen? Thanks!

Hello, everyone! This is my question: If I do a clean installing of Windows 7 with only one partition(the C and I install the Rescue and Recovery tool, when I make a backup of the system by using the Rescue and Recovery then the backup file will be stored in the partition C:. So when I restore the system with the backup file later, if I can succeed and what will happen? Thanks.
Solved!
Go to Solution.

Backups and restores will still work. The risk is if something happens to your hard drive, then you would lose the backups as well. For this reason it's a much better idea to store your backups somewhere else, such as USB hard drive or network.

Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
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Rescue and Recovery F11 ne fonctionne pas

Bonjour à tous,
J'ai formaté mon SSD et depuis le formatage je n'ai plus la fonctionnalitée de la touche F11.
Cependant j'avais déjà formaté une fois et le touche F11 marchais quand même...
Avez-vous une manipulation pour rendre la touche F11 de nouveau fonctionelle ?
Voici le process que je fait : Rescue and Recovery ==> Sauvegarder maintenant ==> Support de récupération d'urgence.
Il me demande soit de créer des CD/DVD ou sur le disque dur interne mais il y a rien dans la liste déroulante... Et le bouton ok est grisé. Et si je fait annuler, il me fait quand même la sauvegarde. Mais la touche F11 ne fonctionne pas pour autant...
Merci à tous
Moderator Note; by all means please post in your own language for reasons of clarity. It would however be appreciated if an English version using a translation tool were to be added added.

translate.google.com translation of above post (with a little moderator license)
Hello everyone,
I formatted my SSD and since then the F11 key doesn't function.
However I had already formatted once and F11 worked
Do you have a method to make the F11 key functional again?
Here is the process I did: Rescue and Recovery ==> Save now ==> Support for disaster recovery.
He asks me is to create CD / DVD or on the internal hard drive but there is nothing in the list ... And the ok button is grayed out. And if I cancel it, I am still the backup. But the F11 key does not work for all ...
Andy ______________________________________
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Rescue and recovery workspace logon

my computer accused me of removing a file that i was unfamiliar with, and refused to start. i pushed the thinkvantage button, bringing me to rescue and recovery 3. when i try to log on it tells me i "do not have a password configured." nothing on the screen seems to lead to configuring this password. i'm not sure how to do it since i can't really access anything on the computer until i enter this password. i'm not very good with computers, obviously, so if anyone could put how to do this in layman's terms, i would much appreciate it.

hum not much you can do, unless you wipe the whole harddrive clean and reinstall the whole OS.

Rescue and Recovery stalling when searching for system settings.

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