Rescue and recovery starter discs

HELP - i want to restore my Lenovo 3000 N200 0769 BWG laptop to factory settings but do not have the rescue and recovery starter discs. Could anyone please help out with a set of the required discs?

Have you made the product recovery discs before?Go to the thinkvantage menu and select the option "Create rescue and recovery media"
Cheers and regards,
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I am a volunteer here. I don't work for Lenovo

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How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
Solved!
Go to Solution.

blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

Rescue and Recovery 4.2 Does not Launch from Start Programs Thinkvantage

I have a T61 with XP SP3. I recently installed and uninstalled the version of Ubutuno that can be booted from Windows. I played with it for a few days then uninstalled it. Then I unistalled Rescue and Recovery using Add Remove programs...I am thinking of getting a SSD and I wanted to remove large programs before I image the disk.
I changed my mind and tried to reinstall Rescue and Recovery. I got the error saying that my boot space was too small. I used the Lenevo mbr repair feature that I found on this board.
I was then able to install R&R 4.21, and I was able to create recovey disks using the create recovery disks program
However, when I try to launch Rescue and Recovery, (Start, Programs, Thinkvantage, Rescue and Recovery). the disk spins and I get the hour glass on the cursor...and the hour glass goes away after about 7 seconds...the disk continues too blink off and on, but the program will not launch. The rrservice.exe and rrpservice exe services are running. I tried disabling Kapernsky virus, and that did not help. I have rebooted several times.
Any suggestions! I will buy you a beer for sure!!
Thanks
Jeff

My other post just gave you the basics. I got tired to typing the same info over and over.
Two issues lately.
(1) I am going from vista to win7, and I have a Factory shipped Lenovo. RNR wont install.
(2) I have win7 on a factory ship, and I want to go from Hdd to SDD. USB recovery wont boot.
==
I take my backups to a 2nd HDD. Also, every few months, I backup to a DVD set, HDD's may last 3 years, maybe 4. You dont want your loved backup on the C drive, and HDD fails. On top of that, if you back up to the C drive, the HDD grinds away. Read C, write to C\rrbackups. Backup will run faster to 2nd HDD or USB.
===
You state a pristine Vista. I am guessing it was a Factory shipped Lenovo with Vista.
The TIP in the other post is if you know of this issue BEFORE windows 7 install.
At the time during Win 7 install, and it is deciding where to put itself, there is a Default Recommended and I think a drop down list of other options. This is tricky. Example, (a). park me in the current C partition. (b) park me on the whole HDD.
Did you upgrade the Vista, inplace to win7 or did you clean install win7 to a blank C partition.
Lets see if you have a recovery(vista) partition.
Go to control panel>admin tools>computer management>disk management. Check to see if other partitions show up other than the C drive. Recovery partition should be around 10 GB. Sometimes this partition is labeled IBM_Preload or similar.
Solution/workaround
I dont have 1 that i have tested. Maybe other users can offer suggestions.
(1)You could delete the Q, but this might not clean up the MBR/BCD(boot control) entries.
(2) Backup your loved win7, erase HDD, then restore. MAYBE a win7 backup allows ignoring the Q partition. I am not an expert with using win7 backup, and I dont have a q drive.
*** all this is time consuming**, risky, and may not solve the issue.

Cant restore from rescue and recovery discs

Hi Guys
I bought a set of Windows 7 64bit Lenovo Rescue and Recovery Discs approx. 18 months ago so I could "restore" my X201 if and when the hard disk died, well the day has come and the discs dont work !!!
I have attempted to "restore" to the new hard disk 3 times and this is now starting to become a joke.
I boot the 1st disk, then I'm asked to insert the 2nd and then 3rd disks, I dont have a 4th disk but the process asks me for one. I believe that this is all working as it takes a number of hours and the drive lights is flickering except when I'm being asked to insert the next disc.
After the final re-boot. following the "Setting up drivers - 100%" on the screen I get a message box that says "Setup cant configure windows for your configuration", this is after I have had the "Starting Windows 7" booting on the screen.
Has anyone had any experience with Win 7 64bit R & R discs for a X201 ???
TIA
NG

I assume your issue is laptop boot mode related.
In order to restore from Lenovo Recovery discs set laptop should be in legacy boot mode. Check out this option in BIOS setup. Unfortunately you'll can't change boot mode later. But this mode just speeds up a boot process only 2-3 secs.
Boot and installation processes don't inform the customer about error boot mode related.
Check out the 1st disc. If it consists a folder like BOOT and files like BOOTMGR and WINRE.WIM (all of them are for boot process) and folder like FACTORYRECOVERY - it's OK and your 1st data disk is bootable too.
If you had partition like Lenovo_Recovery (Q: usually) on your x201 with factory images you could make Factory_Recovery Discs set yourself w/o purchasing it from Lenovo.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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Can't get Rescue and Recovery to Start

Hey all,
My computer is having hardware problems. I'm at the point of giving up completely on the computer, but I had a few files that I wanted to recover from it first. I've had Hard Drive issues before and usually just have to push the blue Thinkvantage button and rescue and recovery comes up.
However, this time I can't get it to start. I just go to a screen that says "Startup Interrupt Menu" and lists three options, resume normal startup, enter BIOS, and choose a temporary startup device. I can't even get to rescue and recovery if I press F11.
Any ideas?
I'm running Windows 7, the computer is a T61 that's a little over 3 years old.

I'm having the same problem as crimesofparis. My machine is just out of warranty. It came with XP Pro when I first received it. A while back, I received a copy of Win 7 32-bit from Lenovo. I installed it and everything has been fine. I recently purchased a new Thinkpad Edge and want to sell my T61. The new owner would like the XP back on it. I thought I would just run the R&R by pushing the blue Thinkvantage button, but when I do I'm getting the same thing,
"Startup Interrupt Menu" and lists three options, resume normal startup, enter BIOS, and choose a temporary startup device. I can't even get to rescue and recovery if I press F11. Apparently something changed when the W7 was installed, but Lenovo did not make me aware that the restore using Thinkvantage would stop working. There must another way to get to the restore partition (which appears to be intact) and restore from it. I also can not find my restore disks.
Lenovo, can you help?
Thanks

How to start Rescue and Recovery?

How do you start Rescue and Recovery? I used to just press the Lenovo Care button and it came up. But now... there is a Startup Interrupt Menu. When the computer already booted, it won't allow me to start the thing up. All it says is that changing it could be bad and you shouldn't change it.

probably you have changed drive D of the system that is the hidden partition on the hard disk and is dependant to the lenovo onekey cause this is a part of D partition,and some patitioning and formatting may affect on this hidden partition and it causes to deformes lenovo rescue system.

Not able to start Rescue and Recovery

Unfortunately I have installed Windows Vista on my own, not using this Vista on my Service Partition. This Partition is not deleded. Now I want to install form this Service Partition. I have installed Rescue and Recovery. I am abel to start the Rescue and Recovery program using the blue button THINKVANTAGE while booting. I selected to get the factory-provided installation. The system reboots and then tells: Boot Disk Failure.
Once again: The partition isn't deleted.
I hope you can help me
Sincerly yours
Colin

Check out BIOS setup (boot mode). For using Recovery media that mode should be Legacy/MBR, not UEFI/GPT.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
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Can't burn recovery disc.. using Rescue and Recovery

Hi, I want to try new Windows 7 on my T61 (7659-A55).
so i tried to make product recovery discs, but it gives me error that process is failed. (Cannot go back to the factory setting right now...)
My CD/DVD RW works fine and i even tried to use differen version of Rescue and Recovery..
How can I get the recovery discs??

amitie92 wrote:
so i tried to make product recovery discs, but it gives me error that process is failed. (Cannot go back to the factory setting right now...)
How can I get the recovery discs??
When I had problems creating recovery media for my T60p I called Lenovo to ask for assistance. After giving the CSR a description of the errors I was encountering and what I tried to do about them, he decided it would be easier for both of us if Lenovo sent me a set of media. YMMV.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

Rescue and Recovery 4.21.0016.00 scheduler does not start RnR

The scheduler worked up to a year ago. Then it simply stopped operation. I tried different schedules - no effect. I changed the USB drive - no effect. I checked ...\HKEY_LOCAL_MACHINE\SOFTWARE\Lenovo\Scheduler\Tasks\Rescue and Recovery but I do not know ahich parameters to modify, eventually.
What can I do to re-activte the scheduler?

Hi,
please tell me, what exactly do you see, when you try to select the USB HDD as the backpu location?
Is this the first backup, that you want to place on the local HDD and also on the USB HDD?
Please note, that in case you already placed some backups on the Local HDD and now you want to add an USB HDD, as the storage place for the incremental backups, then you might have these issue, because the USB HDD was not selected from the start as the secondary backup storage location.
Back to your situation: please tell me, what is located on the USB HDD? Are there some files, and was there any kind of RnR backup made?
Sorry for that many questions, but I just want to make sure, that I understand this situation correctly so that I can optionaly try to reproduce this situation.
Here are some advices, that might help out:
- one of the recommendations when using RnR with USB HDD as a backup storage is to clear the USB HDD, format is, create a partition and clean this HDD. Once the First RnR backup is placed on this USB HDD, you can put back all your files on this USB HDD and can continue to use it as a backup and also as a File sotrage.
- please also go into the registry :
HKLM\Software\Lenovo\Rescue and Recovery\Settings\Backups
and make sure, that on the right side is the value of the "USBPartition Number"-key set to "1".
I have seen it sometimes to happen, that RnR could not detect the USB HDD, becasue this partition option want set to 0 or no value, which indicated to RnR that there is no option to use a USB HDD as a backup storage.
Pelase let me knwo, any update, so that I can try to help you out with this.
Cheers

T43: Recovery Discs are corrupt and Rescue and Recovery won't restore from the Hard Drive?

I recently created Recovery Discs in Windows XP, but when I insert Disc 2, it always says that it is the incorrect disc so I cannot continue the factory restore.
Now I'm trying to restore by booting into the Rescue and Recovery on my hard drive, but it cannot find the hidden factory partition on the hd. It also now says that the restore had a "convertion" error when it wouldn't recognize disc 2 and will not let me try to look at my hard drive to restore anymore. If I use the RR boot disc, it will let me try to restore, but it finds nothing restorable on the HD.
I did look at the hard drive and see 2 partitions with one being a IBM_SERVICE partition with 3.9GB total size and 2.9GB free space.
Please help, thanks.

Hi,
maybe somebody here could help me. i've totly lost the original partition of IBM on my T41 thinkpad. If somebody could advise me how do i get it back, i would appreciate it very much.
Thanks,
Shai

Factory rescue and recovery disc usage

I figured I'd ask here before I get very, very angry.
My ThinkPad SL400 has experienced a massive failure. I was able to rescue my documents, etc., but the boot software was corrupted and I needed to do a complete system restore. I didn't have viable rescue and recovery discs and so paid $45 plus shipping to order a set of them from Lenovo. They came with instructions, which I have followed.
Step 9 of their instructions states:
"When all of the data has been copied from the last disc in the set, a message is displayed prompting you to restart the computer. Remove the disc and then click Yes.
Note: The remainder of the recovery process is fuly automated and no action is required by you. the computer will restart into the Windows desktop several times and you might experience periods when no activity is apparent on the screen for several minutes at a time. This is normal."
Unfortunately, that's not what happened. When I rebooted the machine I got a message stating:
8206 - Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key.
I've restarted the machine several times with no different answer. I tried booting from the first two Rescue and Recovery discs they sent and neither worked to complete the boot process. I tried changing the boot device to the hard drive and it didn't work. I called Lenovo Technical Support and they told me that, even though I had JUST PURCHASED the discs, they would not answer my questions about how to use them.
I am feeling very much like I just poured $50+ down a rathole with a company that won't stand behind its products.
Hopefully you guys can give me some suggestions before I call my credit card company and ask them to remove the charge as a fraudulent purchase.

So i guess you selected the optical drive to be the first one to boot in the boot up list?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Cannot start from the system after rescue and recovery

I have T42 and did "restore factory contents." In the process, I use IBM product recovery CD from 1 to 6 and reboot. However it does not start from Windows XP but IBM rescue and recovery with rapid restore. I cannot get out form this although I restart the computer. I appreciate any advice. Thanks.

Hello and welcome,
My memory is a little fuzzy on this, but IIRC some of the older laptops used a 2-step recovery process. You first did the recovery from CD which put the recovery image and restore program on the HD. One the next boot, the restore program starts, and you select to restore your drive from there.
So, do the recovery from media, reboot to the newly installed restore program, and select to restore your hard drive.
I hope that makes sense... and applies to your machine...
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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T60-hassle with Rescue and Recovery -- but, still in Boot or Start-up

Hi, using an Undelete-program I finally managed to remove a failing Rescue and Recovery (RnR) 3.01.x. Now, trying to install RnR 4.21.x, it says that it's 'not enough space in Startup'.
Q: How do I ensure a correct reset of either smb or whatever further space used by RnR, making space available for RnR 4.21 boot routines?
Running a T60 -- Type 1951-45G.
Anyone, like Herik or such having an answer?
//bopper

Hi,
maybe one of the below links may help you out:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73630#3
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73630#10
Although based on your description, it might be, that none of it will fit you.
OK, so in case you uninstalled older verison of RnR, then please check whether this previous version of RnR was using a physical Recovery partition. If it does, then this error might indicate, that this partition is too small for the new files that should be copied to this location from the new version of RnR.
I have also seen this kind of error by installation on Win7, where the RnR application tried to place the preboot files into the 100MB partiiton, that is by default created by Win7 installation disk. As you mentioned, that you have been using 3.x version, then I assume, that you are on XP as the OS, Is that right?
One of the other options might be, that your antivir might be blocking the functionality/installation of RnR as RnR is accessing protected system files.
Also please make sure, that all the files from the older RnR version are deleted and you have the latest version of CSS (Client Security Solution) also installed on your system.
Any additional info is appreciated, as I can try to repro this situation in our lab.
Cheers

AHH Thinkvantage Rescue and Recovery won't let me get into Windows RecoverY!

So I'm having the error Windows failed to start; NLS data is missing or corrupt. What I've read on the internet told me said that I should enter the Windows Repair disk and proceed. I don't have an optic drive, nor was my tablet (X61T) shipped with discs. I've created a bootable image of the windows recovery disk on a USB, but when I enter it the only option is to go into thinkpad rescue and recovery. There's no way around this as far as I can see. Also, windows doesn't start at all, no safe mode, no last working configuration, none of those.
Thinkvantage R&R doesn't let me do the same repair function as Vista, nor can it restore from vista's backups as far as Ican see. The only option is Full restore, as quick restore is not pressable.
HELP! I don't even want this stupid program anymore, is there any way to uninstall it?
And I was going to just make a copy of the HD and factory reset it, but when I recovered all the files and was double checking, some of the files which I have hidden were missing, so I can't go about wiping it anymore. Please help!

Check the XDA forum or where you got the files
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rescue and Recovery and the Hidden Service Partition

When I got my G41 ThinkPad in November 2004 it had a Hidden Service Partition
of size 693 Mb. I'm a fan of Rescue and Recovery and upgraded it successfully
up through version 4.0, but when I tried to upgrade to 4.1 and later to 4.2 I got
an error that said there was not enough free space. After I learned that the error
was referring to free space in the Hidden Service Partition I had my hard drive
repartitioned so the Service Partition was 4 Gb. R & R 4.2 then installed, and I'm
now on version 4.21.0016.00.
The other day I noticed that my free space on C:\ had dramatically increased, and
on further investigation I found that my Hidden Service Partition was again 693 Mb.
I don't know how this happened, unless it was the result of my starting to rejuvinate
my system and then later cancelling out of that processs and doing a full restore. I
still get the 4.2 Rescure and Recovery menu on hitting the blue Access IBM button
when I boot, and it seems to work as expected.
My question is: Should I have my HDD repartitioned again to make a 4 GB Hidden
Partition?
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Hi,
I think your laptop is not set to boot from the DVD-rom. You have to 1st go to bios and set the 1st boot device to be the dvd-rom. After that, insert the recovery startup disc and it should take you to the recovery menu.
BTW, you should be able to recover from the service partition as long as you have not deleted it, even if windows is screwed up. Make sure you press the blue Thinkvantage button or the F11 key at startup and only then will it take you to the recovery menu.
Hope it works.
Message Edited by zachareth on 04-23-2009 11:08 AM

Rescue and recovery starter discs

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