Rescue And Recovery Trouble

Hi all,
New on this forum, it's my first post ; ) nobody's perfect !
I'm having a problem with Rescue and Recovery on some Lenovo Laptop, X200s, T61, T500...
The configuration of Rescue and Recovery (v4.10.0314) is set to make the backup on an external Usb Hard drive but, after a few month of use the c: drive appears to be full. The RRbackups folder use all the free space. How can it be possible as my backup is set on the External hdd?
If I check the backup files they all appears to be on the external HDD.
Many thanks for your help
There's no place like 127.0.0.1

ok,
Still no solution for my problem but maybe a beginning of answer, In my Tvtsched.log I have the following command:
R2R.exe /cleanup
Does anyone know what is this command used for?
There's no place like 127.0.0.1

Similar Messages

Rescue and Recovery 4.5. Rescue media can't boot from FAT32 64GB flash drive.

T530 Windows 7. I did a full (base) backup to a 64GB USB flash drive formatted FAT32. R&R started by indicating “Rescue and Recovery Medium being created” and after a few hours finished the backup. When I click on ‘View all backups’ I can see the backup created. I then tested the flash drive to see if it’s bootable but the screen only shows rapidly moving white font gibberish over black background. I did the same as a test on a 8GB USB flash drive formatted NTFS (I had to stop the backup since 8GB was not enough space) but had no trouble booting from it. Both flash drives have the folders: boot, efi, Preboot, RRbackups, tvtos and files: bootmgr, bootmgr.efi, fcopy.ini. In other words, the only difference seems to be that it works with 8GB NTFS but not with 64GB FAT32. Is that the issue or just coincidence?
Solved!
Go to Solution.

The readme file for RNR 4.5.1 states:
Consideration 7
Unable to boot from a 64 GB USB memory key
When you create rescue media on a 64 GB USB memory key and then boot your computer from the memory
key, an error message is displayed, saying, ?¡ãError loading Operating System.?¡À
To solve the problem, change the 64 GB USB memory key to one with less storage capacity.
===
The question is.. is your Flash USB a memory key?
I would reformat the 64GB to NTFS, then run the Create Rescue Media option onto it. Then try to boot the USB.
There is another post out here stating on certain USB sticks, you have to PREFORMAT it, using diskpart command, before using the Create Rescue Media option..
This link might help:
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74246

Rescue and Recovery's disk management is pathetic and senseless, please help.

I'm using an X61 (which i've been very happy with, by the way, not that this is relevant) which has Rescue and Recovery installed by default. This is okay, as I see the value of regular backups. However, the default setting is to keep a history of 5 of the last backups. Each backup consumes ~10gb of space for a total of about ~50gb if I let the program run as it came configured, which is totally unacceptable for a machine that has 100gb of storage. That's my first complaint.
Second, I've attempted to neuter the R&R's idiotic disk usage behavior by reducing its maximum number of incremental backups. Oh, trouble. The program will not allow me to have any less than *3* incremental backups, for about ~30gb disk usage. Why does this program insist on dictating how many backups I choose to keep on hand? Ridiculous. I think 2 incremental backups would be reasonable, but R&R will not allow this.
Third, I have also attempted to repair the situation by deleting old and unnecessary backups. Oh, trouble again. Upon attempting to delete some of these backups to *free up space*, it notifies me that it cant, because it *lacks available space* (!!!!).
Whoever designed this program's behavior should start thinking about a career change, imho. Or perhaps I am at fault and it is merely my ignorance that is preventing me from using this application properly. I do hope it's the latter, as I typically have great faith in anything produced by IBM/Lenovo... but this just has me extremely frustrated. Please send any words of advice, I thank you all in advance.

I do not have an answer to this, but if you can tell me where I can go to actually attempt to delete the "backup" that R&R *did* create on my local drive, I would be most appreciative. I had never used it (R&R) before (and I have used TP's going back *a long* time!) so I assumed when I tried it the first time that it would ask me where to put the backup, e.g. on the network, external drive, &c. Instead, it started backing up *everything* to my local drive. While it was running, I had to close the Tablet, which apparently did not make R&R happy.
Bottom line: my 100GB HD is already down to 25GB free (and it is only a month old), the "backup" apparently did not complete successfully so R&R will not recognize it to delete it. So, I have a worthless backup taking up a ton o' space and I cannot find it to delete it. HELP!!! Next time, I will know to have R&R set up *before* running it to back up to the network. (or, based upon the original post to this thread, I may just manually back up my data or save all my important stuff on the network to begin with and let the sysadmin guys worry about backups!)
If anyone even knows what the name of the backup file(s) is/are, that would be a start.

How to use the rescue and recovery, and the product recovery discs ?

Hi everyone,
I've just recently became a new owner of a T61, and really enjoying it. I haven't had a chance yet to test-drive the lenovo phone support, as I have not yet screwed anything up that bad that required their help. I did try a clean factory reinstall from the service partition and it worked great. I would like to find out, how does one use the rescue and recovery startup disc, and the product recovery discs that I created myself? From my previous experience with Dell and HP, I only had to insert the first one and restart the computer, and the rest followed. But with ThinkPads, if I ever wanted to bring it to a clean factory state using those discs, do I use rescue and recovery first, followed by the product recovery? I'm curious, what is the difference between the two?
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro
Solved!
Go to Solution.

blake_ibm wrote:
Hi! I'm blake
There is no diff between the two... One is on the Hard Drive and the other on CD/DVD.
Having the HDD version (pre-installed) is a good for trouble shooting. It uses a whole diff O/S on a whole diff partition (not C.
So if you are having problems and boot to RnR (via F11), and those problems go away. you know your issue is software related. If you still have the same problems probly Hardware related... IT IS AN EFFECTIVE WAY TO TAKE WINDOWS OUT OF THE PROBLEM.
Other then that. You can re-image another HDD from disks, you can't do that with the F11 version.
dose all that make sense?
Hi blake_ibm,
Thanks. All this makes perfect sense to me, but that's not what I'm asking for. My question is this: if I wanted to bring my notebook to its factory shipped condition using my recovery cd's, how do I do that? Do I insert cd1 first and then restart the notebook, or do I just insert it without restarting it, or perhaps I should use first the rescue and recovery?
You said that there is no difference between the two, but what two are you talking about man? I am not comparing cd recovery to partition recovery. I am talking about rescue and recovery cd, with system recovery cd's. These are the two things that I'm talking about.
I'm really grateful for all replies, but please people, read the question first !!!
I would really appreciate if someone could explain the steps involved in performing a clean factory recovery, using the cd's, and not the recovery partition. I just want to know for the future, in case one day I have to do it. That is all I'm asking.
T61 (7658CTO), T9300, 3GB, 250GB, XP Pro

Unable to install ThinkVantage Rescue and Recovery on new X220t

I recieved me new X220t a few days ago and when trying to install Rescue and Recovery from the ThinkVantage Toolbox I'm greeted with a message stating there's not enough free space to install or upgrade the Rescue and Recovery environment.   Space can't be an issue as I'm running nothing but Windows 7 64bit Professional and Office 2010.
I could go the 3rd party route with Acronis but I'd rather use what came with my system and save some money.

It's an 80GB Intel SSD. Here is the copy/past from msinfo32.
Description    Disk drive
Manufacturer    (Standard disk drives)
Model    INTEL SSDSA2CW080G3
Bytes/Sector    512
Media Loaded    Yes
Media Type    Fixed hard disk
Partitions    3
SCSI Bus    0
SCSI Logical Unit    0
SCSI Port    0
SCSI Target ID    0
Sectors/Track    63
Size    74.53 GB (80,023,749,120 bytes)
Total Cylinders    9,729
Total Sectors    156,296,385
Total Tracks    2,480,895
Tracks/Cylinder    255
Partition    Disk #0, Partition #0
Partition Size    342.00 MB (358,612,992 bytes)
Partition Starting Offset    1,048,576 bytes
Partition    Disk #0, Partition #1
Partition Size    64.93 GB (69,717,721,088 bytes)
Partition Starting Offset    359,661,568 bytes
Partition    Disk #0, Partition #2
Partition Size    9.27 GB (9,948,889,088 bytes)
Partition Starting Offset    70,077,382,656 bytes
You're right about using the Win7 backup.   It will suit me just fine but I was curious as to why R&R was giving me trouble about not wanting to install.

Can the rescue and recovery function be infect with a trojan virus?

I had some trouble with trojan viruses. My scan software detected malware on my system which I deleted with the help of the antivirus software antivir (free version) and with the software malwarebytes.
My thinkpad r51 is still running and virus scans do not show any problems any more. But I am not quite sure if I can trust the scans. So I am thinking about to format the harddisk and setup a new system. Or to use the rescue and recovery function which says that the system will be put back to its initial state. Is it really possible to bring the system back to its original state with help of rescue and recovery? ? I am a little bit afraid that the rescue and recovery function might be infected too? How does the function work? Can the system really be put back to its original state?
Any help appreciated, thanks!
Tom
Solved!
Go to Solution.

Hi,
if you have a virus on your system, then there is a realy small chance, that the virus got also into the Service Partition.
So in this situation if you want to restore the system , then after the restore finish, the virus should surely be gone.
Service partition is a protected partition, which content can not be accessed just like that .
Rgrds

Rescue and recovery doesn't see my backup

I installed windows 7 a few days ago, I had vista, but I'm having some problems. the first
one is system migration assistant. I asked it to transfer my music folder and my passwords
from the password manager, which it both didn't. it ust didn't transfer them. luckily, I made
a backup before starting this business, but I can't see it when I open rescue and recovery!
the backup is on an external USB hard drive. when I open Rescue and Recovery, advanced
mode, set prefferred backup location to USB, start recovery and then list the backups, nothing is shown.
one more thing, if I was able to see the backup, getting back my music wouldn't be that much
of a trouble, but I think getting back my passwords will be more difficult. what's the easiest way
of getting back my passwords if I am able to see the backup?
when I open the RRbackups folder on the drive, there is a folder \RRbackups\Documents and Settings\Daniel Bakker\AppData\Roaming\Lenovo\Client Security Solution,
which contains a .pwm file, a file from which I suppose it holds the password data. so I thought, let's use the import function from the
password manager. but then of course it asks for the password which the file is encrypted with.
the password isn't my windows password, but is there any way to find out with which password it is encrypted?

I've seen some versions of R&R refuse to show backups when their total space taken was at or near the limit set in R&R. In advanced mode, set the limit as high as possible and see if they appear.
This is if you are working from the installed R&R. If you're running from a rcovery CD, never mind...
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Rescue and recovery files prompt issues

Hi all, I want to ask if there is a method to config rescue and recovery so it will automatically skip/retry files when it ran into trouble backing up?
At the moment R & R prompt me every time it tries to backup a file and failed. It gives me option to skip or retry backing up, that is fine with me other than the fact that I run my backup mostly at night expecting to have it done when I wake up so I can take my laptop to work. Now most of the times I have to cancel it when I woke up (because it is still at 2% or something) and I just do not have time to sit and go through all the prompts it has.
I have search the forum and there was a similar post last year when someone suggest to keep all those files in exclude list. This might work given time but it will takes me hours to sit through all the prompts and copy all the files names manually before I can try this solution. I wonder if there is a configuration file somewhere where I can instruct R & R to automatically skip/retry in this situation?
Thanks!

The school probably loaded a custom opertaing system image which most likely does not include the restore partition.
You will need to find a set of recovery discs if you want a factory image. Alternatively, You can load plain windows if you find an OEM install cd and use the product key number on the COA sticker located on the bottom of your Thinkpad. The drivers download from here.
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

How to restore backed up files after I used Rescue and Recovery

Hi there lenovo community,
so I'm struggling to find a solution on how to open these files right here:
Link to image
First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows an easy solution for this please please respond to me immediately.. I would really really appreciate it. I have important documents there.
Thanks,
Enrico
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Hello CP101, It seems this file extention is a priority file format.
Here is a link that has some information on how to resolve the issue.
I would suggest reading all the suggestions, as some have different methods for resolving this issue.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Problem with Rescue and Recovery after installing Norton Internet Security 2010

Hi all.
It's my first time in this forum.
I have a problem, with Rescue and Recovery, after installing Norton Internet Security 2010 on my T43.
The message I get it:
"Rescue and Recovery is unable to back up the file 'C:\Documents and settings\all Users\Application Data\ Norton\ 00000082\00000109\000003c1\cltMLS1.bat' Because the file is either corrupted or being used by another application. Please close any application that could be using the file.
I tried to close the Norton but I couldn't find how.
Tanks
Doron71

Hi and welcome to the forum,
the reason for this situation is, that the antivir files are protected from being modified.
This is the reason, why this file cannot be backed up. I assume, that you would get much more such messages, as there are surelly multiple files files, that are protected like this.
So the solution is to block folders from being archived. Please start RnR application and in the configuration set this folder as the excluded one.
This will skip the backup of this file and will fix your situation.
Please let me know, if you have covered this.
Cheers

Issues with a T61 harddisk, UNMOUNTABLE_BOOT_VOLUME, cannot also get in the Rescue and Recovery

Dear Lenovo Support Community,
I have a T61 with XP pro on it. This is the history of my harddisk problems with it:
(the harddisk is HDD0 Fujitsu MHW21160BJ G1 and everything in laptop (HW and SW) are same as the factory sold one)
1. Unfortunately I had not made any recovery cd/dvd when the computer was healthy
2. Some time ago, after a crash, and during the chkdsk in the following boot up, harddisk showed 12kb bad sector
3. Due to more crashes and not being able to login once, went to rescue & recovery and only recovered OS to an old and healthy state. Kept my data, lost all the new programs installed but got the OS fine and running. --> I guess the bad thing that may have happened is that recovered OS may have used those bad sectors as well, but this is just a guess.
4. Problems, slow downs, the 12kb bad sector, issues kept coming back every couple or few weeks. Repeated the rescue and recovery OS installations another two times.
5. Few days ago, all was good, but needed to restart, but this time a blue screen came up with UNMOUNTABLE_BOOT_VOLUME. This screen comes up even if I try to go into safe mode, with networking, or even with only DOS prompt.
6. Tried to go to rescue and recovery (version 4), it took a really long time and was telling me that something wrong with the file \minit\setupapi.log and after a long long time that it got in the page for rescue and recovery, it was not doing anything by clicking on any of the buttons.
7. Took the hard out, connected it through an external enclosure to another computer, the main drive could not be read at all, I/O error, not distinguishable.
8. But the SERVICE drive was understood and I could even run chkdsk /F F:\ on it and it repaired the file mentioned above (\minit\setupapi.log).
9. Put the hard back into T61, went to rescue & recovery, this time the error on the file was not showing up, but since the step #8, I have not been able to get pass the initial screen of rescue & recovery. It doesn't go in at all.
10. Found it through Google search, the famous post on this forum about fixing the Master Boot Record. Got the little program, burned on a CD, went through all of its steps, finished as described in the famous thread, but I am not sure if it has been any help to me so far.
11. In few other occasions, connected the hard through the external enclosure to another computer and found online and used programs like Disk Doctors Windows Recovery Data and EASEUS Data Recovery Wizard and was able to just read inside both NTFS main disk and FAT32 service disk (windows can also read the service disk but cannot read the main disk). Using the free version of EASEUS, I could even read and save my personal data since my last backup, so I am good to even format the T61 hard but still I don't want to give up on that.
12. While the lenovo harddisk is in it, in a restart went to BIOS (F1) and ran the harddisk diagnosis, It said: "Pass: Controller Diag, Error code 0000: Read verification failed". And after the "Test complete", it gave a red message in the middle of screen that "<<< An error was found. Call for service >>>"
13. As mentioned in #1, I don't have Lenovo's recovery Windows XP CD(s) for T61, but I have some other windows xp installation CD's, I thought I can put them in CD drive, boot up from CD, and try to recover or repair the windows, It seems that they tell me there is no harddisk in your computer!! When I press "R" to go to recovery console, it tells me: "Setup did not find any hard drives installed in your computer."
My questions for dear members of this forum are:
1. Can I recover my T61 harddisk with the above description? It is being read nicely with the recovery programs, so it should have not been damaged seriously. Please guide me to other things that I can try?
2. I can see and read the Service part of the drive from Windows (no recovery program needed) while connecting the drive through external enclosure to another computer. Can I run a program from the Service part of disk and make those T61 Recovery CD and DVD?
3. If I purchase the Recovery CD(s) from Lenovo, would they be doing any magic or help in my case described above?
4. Can I make recovery CD(s) from another T61 laptop and use them for mine?
Thanks all for reading my long post and helping me. God Bless.
Best Regards,
AL_K

Step One: Install windows
Step Two: run system update
Step Three: Your done (optionally have a beer and relax)
Sorry, step three was a bit of humor I added.
Actually these recovery CDs were produced before the first T61 was made, probably in 2006. The T61 line was replaced in 2008.
You can activate with the code on your COA, I've done it many times, just make sure you do a full (new) installation, not an upgrade, from an oem disc.
If you do end up using the original product recovery disc set, your steps are more like this...
1. Install disc one... wait 30-60mins
2. Install disc two... wait 30-60mins
3. Install disc three... wait 30-60mins
4. Install disc four... wait 30-60mins
5. Install disc five... wait 30-60mins
6. Install disc six... wait 30-60mins
7. Install disc seven... wait 30-60mins
8. Install disc eight... wait 30-60mins
9. download latest service pack for windows and install (over an hour)
10. Install (replace old version) system update and run.
11. go to windows update and update several years worth of patches and hotfixes. (1-4 hours)
12. kick back and have a warm beer and cold pizza, if there is any left after I finished hours ago and celibrated already.
Also, after going through all that, you've not only installed windows, then replaced nearly the entire operating system, but you've also used valuable harddisc space to make several redundant copies of the outdated files, drivers and apps.
Please understand, I'm not saying the recovery discs are a bad design, they work great, and back in 2006-7-8-9 I'd happily go through all that work, but today all the stuff on them is to old so it's futile to go through all that. It would be really nice if Lenovo updated the install discs, and we could download the latest version to use, but they basically just leave them untouched after the model line is released, so nothing on that disc is newer then about 2006.
I'll also add that both George and I have done this well over 100 times each, so we wouldn't be suggesting this if it wasn't the best option, but in the end you'll have a working system no matter which route you take to get there, so the only question to ask yourself is...
Do you like your beer cold and your pizza hot
Good luck, and enjoy your endeavours
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

Rescue and Recovery backup with external hard drive

When I first backed up my computer to my WD 1 tb external hard drive using R&R, boot files were placed on the drive. Recently, some files I had corrupted my external hard drive and I had to fully erase it. Now, after making the drive recognizable again, I went to go back up my computer using rescue and recovery. This time, it asked me whether or not I wanted to make the drive bootable, I said yes, but an error popped up saying I needed 1000 more mb, even though I had 931 gb open. The backup started anyway, but it did not include any boot files. Is there a way to make the drive bootable the next time I backup? What is the difference between nonbootable and bootable? Help? Thanks.

I do NOT have a external Hard drive. If you just zeroed the drive, it is blank. Go into control panel,administrative tools, computer management, disk management. See if you can get a PROPERTIES of the external drive and post a Screen shot of that here. This will show what partition(s) are there, Fat32 vs NTFS. My experience is after you zero a drive, You have to boot your system, then use a Vendor (WD) standalone format utility or windows Disk manangement format, Make partition, etc. The screen shot i need is the one that says: DISK 1 (d 298.09 GB NTFS
Healthy(active,primary partition). This is what my 2nd drive, D, says. 1 partion on the drive.
When i added my second hard drive, it was blank. Booted up, BIOS recognized drive, Then i Formatted it with windows disk managment. I then pointed R&R to take backups to that drive. Create rescue media then made a Master boot record, install standalone R&R boots files, then took the backup. This makes my 2nd drive bootable, should i ever care to boot my D drive up and have R&R standalone program in control. Thus i have 2 bootable drives. C boots into windows, D boots into the rescue and recovery standalone program. I can also boot my C drive into R&R by hitting PF 11 at startup (bios) time.
Which version of r&r you have? Which version of windows? Windows 7 changed the way Master boot records are written.
You can go into R&R, advanced menu, create rescue media. Point to your External drive. WARNING. make sure the do not destroy existing data block is checked. IF YOU ARE brave, uncheck the destroy existing data. This will erase everthing on the drive!!! <<Warning. And be sure NOT to point to any drive you really love.
Buts lets 1st get the screen shot requested to make sure the drive is FORMATTED correcly.

Rescue and Recovery Won't Open on My R61i Laptop

Computer: 2008 Lenovo R61i Laptop with Windows XP, SP 3, 2 GB RAM, Intel Duo Core processor, 34 GB free on the hard drive
I had been wondering why my 160 GB hard drive was filling up even though I only have 10 GB of documents, photos, and videos saved, so I downloaded a little program called windirstat, and it told me that 50 GB was being used for RRbackups. Google told me what that is, and I opened it and checked to see how many backups were there (it said 5, counting an initial "basic" backup). I attempted to delete the newest one, but I can't tell if the process finished, and now I can't get Rescue and Recover to even open. I have defragged my hard drive, I have tried it in SAFE MODE, nothing works.
Here are my questions and additional info:
Is the initial "basic" backup where the backup of the Windows XP operating system is located? (I'm guessing that if the answer is "yes," then I don't want to delete that backup.) The size of this backup is 36 GB.
If so, could that backup be moved to an external hard drive and still be usable?
I also have Go Back (keeps a compressed image of my hard drive on the same drive for restoration of files and reverting the hard drive to a previous status). I have used this program for years and would rather use it that Rescue and Recovery for incremental backups because it's automatic and updates more often.
I also now use Carbonite, so I may need to rethink how I should use R & R and GoBack.
I'm thinking that I would like to keep the R&R initial back for Windows files but tell R&R to not to any more backups, then continue to use GoBack and Carbonite.
The primary problem at the moment is that R&R won't open at all, so I can't delete any backups and I can't tell it to stop trying to do incremental backups. HELP!
Thanks in advance,
Jim King

Hi,
can you please describe, how did you tried to delete the RnR backup? Using GUI, or manually in the RRbackups?
NOTE: The files stored in the RRbackup are encrypted and each file has also a metadata file, that conatins the informations on the purpose of that one file and some other usefull informations for RnR so that the restore can work.
Here are the answers on your questions:
1) If I understand it correctly, then the answer is YES. In case you have placed all the RnR backups localy, then the basic/initial backup and also the other incremental backups are stored exactly in the RRbackups folder.
2) YES, you can move it, BUT not manually. You need to use the RnR GUI to copy/move the backup on a network drive, or USB HDD. You can read more about this option in the Manual for RnR (sorry I don't want to describe it in here, as this is a bit longer description). So please review following guide:
http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/rnr43dg.pdf
Page 61 describes this process using the rrcmd.exe utility.
3) I think, this is just a note
4) same here
5) In this case, it's of course possible to keeep just the original/inicial backup. In case you don't want to do any other backups, then you just make sure, that you dissable the scheduler of RnR and don't do any other backups.
6) For this situation, the crucial point is, what did you deleted in the RRbackups. However, the first point, that I would do is to reinstall, or repair RnR. NOTE: Please use the same package, or the package, that is stored on your system. From Add/REmove programs.
Please let me know, if you have any add questions to this situation.
Cheers

Recovering backup data from a previous version of Rescue and Recovery

Dear All,
can you please advice how can I restore the system&data (Windows 7)
I created recovery CDs and did the full backup (USB drive)
I changed disk (diagnostic reported warnings for the old one)
I recovered system from CD
I wanted to recover full backup/image from USB drive, however
after reboot R&R 4 starts and error message "... backup taken with previous version..." is displayed.
I wanted to recover single file (R&R 4.31) from USB drive, however
error message "The list box identifierwas not found" is displayed
What shall I do? upgrade R&R to 4.51? downgrade R&R to 4 (where are downloads)? something else? what R&R versions exist for W7?
thanks in advance.

Thank you for coming back to my issue.
Creation date of \RRbackups: Jun 11, 2013
USB backup is Win7 backup.
What shall I look for in folder\rr.log? I am copying here the last unsuccesful recovery attempt>
Mon Jun 17 23:38:32 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:36 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:37 2013 RescueRecovery: Getting GUI mask is 16
Mon Jun 17 23:38:38 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:39 2013 RescueRecovery: OnInitDialog on Parent Panel and the nCount is 0
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:39 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:40 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:42 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:44 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:47 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:49 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:49 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:38:49 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:53 2013 RescueRecovery: Set LOCAL to UUID and reload backup before delete backup!
Mon Jun 17 23:38:53 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:53 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:53 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:53 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - will check file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - can't found file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:55 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:55 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:56 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:58 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:00 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:00 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:00 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:39:00 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:39:01 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:03 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:04 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:05 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: OnPaint on Parent Panel and the nCount is 0
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:13 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:13 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:13 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:13 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:13 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:15 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:16 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: Restore executed: location=8 level=0
Mon Jun 17 23:39:17 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:17 2013 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:17 2013 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /inheritance:r
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /grant:r *S-1-5-18OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: C:\RRbackups\*
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-1-0
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-5-32-544

How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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