Rescue and Recovery ui.dll error

Total fail on Rescue & Recovery. My W520 is less than a month old. Have clean uninstalled R&R and updated to 4.31. Does not make a difference. R&R can't seem to find the ui.dll, which DOES exist. see pics. Any ideas what to do??
http://i591.photobucket.com/albums/ss359/First_Cappy/Pho_sshots/rnr_01Medium.jpg
http://i591.photobucket.com/albums/ss359/First_Cappy/Pho_sshots/rnr_02Medium.jpg
Moderator Note: Image size > 50k, converted to link.
Solved!
Go to Solution.

LTW520 wrote:
It's a shame that Rescue and Recovery did not know how to handle a simple dll.
If you Google ui.dll you'll see there are long standing, random problems with ui.dll and a whole host of applications.
Cheers,
Bill
I don't work for Lenovo

Similar Messages

Rescue and Recovery Drive letters - error message

Trying to run Rescue and recovery after partitioning my hard drive results in the following error message:
"The last backup of this system included the following drive letters:
C:
Your system is currently backing up the following drive letters:
C:
E:
Please set the letters as they were previously and retry the backup. You may need to exclude partitions created since the last backup"
NOw I have changed the options to exclude E: but I was wondering is there any way to include it in backups - would I have to back up to a USB hard drive without any previous backups on it? And is it a good idea to use R&R to backup partitions?
Any advice much appreciated!
Solved!
Go to Solution.

Sorted - needed a formatted backup USB disk and that worked fine.

Cannot install Rescue and Recovery 4.21: Error 25011 no matter what.

T41.
I had an issue with my Thinkpad, and considered reinstalling WinXP. I discovered I never made RnR recovery disks. In fact, I don't have RnR installed.
Nor can I install it.
I get the 25011 "can't find TVT file" error. I've tried three different installers, two "complete language package" versions, and one English-only version. In all three cases, the installer reports that it can't find a tvt file (but of course it doesn't tell me which one it can't find.).
The versions I've tried are:
z652_setup_rnr42_016c.exe
z501_setup_rnr42_511c.exe
tvtrnr42_1016en.exe
Any hints?
Thanks
Message Edited by pajer on 06-15-2009 01:11 PM

T41.
I had an issue with my Thinkpad, and considered reinstalling WinXP. I discovered I never made RnR recovery disks. In fact, I don't have RnR installed.
Nor can I install it.
I get the 25011 "can't find TVT file" error. I've tried three different installers, two "complete language package" versions, and one English-only version. In all three cases, the installer reports that it can't find a tvt file (but of course it doesn't tell me which one it can't find.).
The versions I've tried are:
z652_setup_rnr42_016c.exe
z501_setup_rnr42_511c.exe
tvtrnr42_1016en.exe
Any hints?
Thanks
Message Edited by pajer on 06-15-2009 01:11 PM

Recovering backup data from a previous version of Rescue and Recovery

Dear All,
can you please advice how can I restore the system&data (Windows 7)
I created recovery CDs and did the full backup (USB drive)
I changed disk (diagnostic reported warnings for the old one)
I recovered system from CD
I wanted to recover full backup/image from USB drive, however
after reboot R&R 4 starts and error message "... backup taken with previous version..." is displayed.
I wanted to recover single file (R&R 4.31) from USB drive, however
error message "The list box identifierwas not found" is displayed
What shall I do? upgrade R&R to 4.51? downgrade R&R to 4 (where are downloads)? something else? what R&R versions exist for W7?
thanks in advance.

Thank you for coming back to my issue.
Creation date of \RRbackups: Jun 11, 2013
USB backup is Win7 backup.
What shall I look for in folder\rr.log? I am copying here the last unsuccesful recovery attempt>
Mon Jun 17 23:38:32 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:32 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:36 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:37 2013 RescueRecovery: Getting GUI mask is 16
Mon Jun 17 23:38:38 2013 RescueRecovery: Running: C:\Program Files (x86)\Lenovo\Rescue and Recovery\rrstrigger.exe -start
Mon Jun 17 23:38:39 2013 RescueRecovery: OnInitDialog on Parent Panel and the nCount is 0
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:39 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:39 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:39 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:40 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:42 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:44 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:44 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:44 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:47 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:48 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:48 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:49 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:49 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:38:49 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:49 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:49 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:53 2013 RescueRecovery: Set LOCAL to UUID and reload backup before delete backup!
Mon Jun 17 23:38:53 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - will check file m_iLocation=1, szBackups=C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\Local, C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:53 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:53 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:53 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:53 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - will check file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: loadBackups() - can't found file m_iLocation=32, szBackups=\common\backups.dat
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:38:55 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:55 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:38:55 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:38:55 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:38:56 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:38:56 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:56 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:38:58 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:38:59 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:38:59 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:00 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:00 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:00 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:00 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:00 2013 RescueRecovery: ClientGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo nSize=10
Mon Jun 17 23:39:00 2013 RescueRecovery: ServiceGetSecondDiskInfo can not get RR_REGKEY_BACKUP_SECOND_DRIVE_SER_NUM=BackupSecondDriveSerNum
Mon Jun 17 23:39:00 2013 RescueRecovery: Enter FindLocalDrive
Mon Jun 17 23:39:01 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:03 2013 RescueRecovery: GetSecondBackupfolder iBackupDrive=-1 via FindSecondDrive
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:04 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:04 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:05 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:05 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:05 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:05 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:05 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:05 2013 RescueRecovery: OnPaint on Parent Panel and the nCount is 0
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:09 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive begin
Mon Jun 17 23:39:12 2013 RescueRecovery: winClientIsUSBDrive 1
Mon Jun 17 23:39:12 2013 RescueRecovery: Get USB Drive message
Mon Jun 17 23:39:13 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:13 2013 RescueRecovery: Get USB Drive message(winServiceIsUSBDrive)
Mon Jun 17 23:39:13 2013 RescueRecovery: winClientIsUSBDrive 2
Mon Jun 17 23:39:13 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:13 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:13 2013 RescueRecovery: LoadLibrary: Error 0 C:\Program Files (x86)\Lenovo\Rescue and Recovery\rr_res.dll
Mon Jun 17 23:39:15 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: winGetDriveData find a (usb)
Mon Jun 17 23:39:16 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:16 2013 RescueRecovery: D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - will check file m_iLocation=8, szBackups=D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: loadBackups() - deleteRegistryKey SOFTWARE\Lenovo\Rescue and Recovery\Backups\USB, D:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8\common\backups.dat
Mon Jun 17 23:39:16 2013 RescueRecovery: Restore executed: location=8 level=0
Mon Jun 17 23:39:17 2013 RescueRecovery: In GetBackupFolderName, get local UUID!
Mon Jun 17 23:39:17 2013 RescueRecovery: In CreateSpecialBackupFolder, get szBackupFolder is C:\RRbackups\SZ\816B916B3551CB11-818F8F29B139CFE8
Mon Jun 17 23:39:17 2013 RescueRecovery: CreateSpecialBackupFolder: szBackupFolder= C:\RRbackups, szMidiumFolder = C:\RRbackups\SZ
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /inheritance:r
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /grant:r *S-1-5-18OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: C:\RRbackups\*
Mon Jun 17 23:39:17 2013 RescueRecovery: icacls Legacy folder: "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /inheritance:d
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups\SZ" /grant:r *S-1-1-0OI)(CI)F /T /C
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-1-0
Mon Jun 17 23:39:17 2013 RescueRecovery: Running: icacls "C:\RRbackups" /remove *S-1-5-32-544

Rescue and Recovery 4.3 - Unable to Install - Return-Code: 6

Hi!
I've a complete fresh Install of Windows 7 x64.
There is a problem. I am unable to install Rescue and Recovery v4.3.
Setup aborts with this error:
EN: During Installation of Boot-Manager of Rescue and Recovery occurred an error. Return-Code: 6
DE: Beim Installieren des Boot-Managers von Rescue and Recovery ist ein Fehler aufgetreten. Rückkehrcode: 6.
Any Ideas?
Lenovo X200 Tablet [7450-EQG]

Google translation:
Hello ConiKost, about this issue, you though I can not solve - but to offer some advice: In the current version of RnR there seems to be a bug that blocks the backup as soon as you personal data into the corresponding folders (music, documents, places) . That means even if you have it installed, it is not functional. Postings on this subject already exist. My RnR yesterday I uninstalled again ... Have you ever seen you since the Win7 integrated backup solution? This is no longer compare with "ntbackup" too! :-) You can create system images - individually as well as protect your data. Try this way, I also found a long-suffering RnR - user :-) See you there just in time. Before a patch RnR is not usable at the moment anyway. Hope this cheers you up a little! :-) Regards
moderator note: this forum is in English only, Please write in Englsh.
Hallo ConiKost, zu diesem Problem kann ich Dir zwar keine Lösung - aber einen Rat anbieten: In der aktuellen Version von RnR scheint es einen Bug zu geben, der das Backup blockiert, sobald man persönliche Daten in den entsprechenden Ordnern (Musik, Dokumente) platziert. Das bedeutet, selbst wenn Du es installiert hast, ist es ohne Funktion. Zu diesem Thema existieren bereits Postings. Mein RnR habe ich gestern wieder deinstalliert... Hast Du Dir denn schon einmal die Win7 integrierte Backuplösung angesehen? Diese ist schon nicht mehr mit "ntbackup" zu vergleichen! :-) Du kannst Systemabbilder erstellen - wie auch Deine Daten einzeln schützen. Diesen Tipp fand ich übrigens auch bei einem Leidgeprüften RnR - User :-) Sieh es Dir einfach mal an. Vor einem Patch ist RnR momentan sowieso nicht zu gebrauchen. Hoffe, das heitert Dich ein wenig auf! :-) Viele Grüße

Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
I would appreciate any ideas you all have for resolving/further diagnosing this problem.
Thank you!

Hello,
Perhaps this Lenovo knowledgebase article, "XP Crash: System may hang or restart with a previous version of the Intel PRO 2200BG Mini PCI adapte..." will be of help to you in resolving the problem?
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Rescue and Recovery "File is in use and can't be copied" errors - T61 - WXP

Hi and thanks -
When Rescue and recovery backs up, I frequently get the error message, "This file is in use and can't be backed up. Close all programs and try again" [my paraphrase].
Here is everything I have tried:
Restarting Windows and backing up "clean" - I have also attempted doing a "Clean boot" by stopping all services in "msconfig". - still got many of the error messages.
Starting in Safe mode - Rescue and restore doesn't work at all
Starting up in "ThinkVantage" and doing a backup from there - Rescue and restore will restore from a previous copy, but will not back up.
This backup error has gone on ever since I bought this macine used in January 2011, and I have never cared much. But recently the machine had a "fatal error", and all of the backups were useless. I had to comletely restore the machine to factory settings, which means I had to re-load all of my data and programs - an arduous task. I do not want to meet this same fate again.
Can you help me?
Thanks!
Solved!
Go to Solution.

Have you tried running a backup with your virus scanner / internet security software turned off? Sometimes these software can "hang" on files or folders with the intent to protect them and therefore prevent them being read
Before attempting the above please ensure your system has no Internet access
Andy ______________________________________
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Error installing rescue and recovery 4.3 on windows 7

i have a sl410 with windows 7 ultimate(32bit) installed, but i failed to install rescue and recovery 4.3 for many times,reporting"Error 25014. There was an error installing the Rescue and Recovery boot manager. Return code: 6".
why?
i found someone said about using a command line installation which will NOT install the RnR partition,but how to use command line installation?i've got only the tvtvrnr43_1027sc.exe downloaded file and the tvtrnr43_1027.exe in C:\SWTOOLS\apps\rnr43sc\ directory,how can i input the comands like setup.exe /a /s?which command should i use?

http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-4-3-for-Windows-7-installat...

Rescue and recovery Error in Windows 7

Installation of Rescue and Recovery could not be completed due to error 25014 in Windows 7 please any one helpme to overcome this and do a sucessful installation.Advance thanks G.Abarjeethan

Are you sure it was 25014. I got 25011.

Error runtime. rescue and recovery. wizrr.exe

hi all hope you can help me. I'm trying to restore a system with Rescue and Recovery but to get 5% gives me an error "Runtime error c: \ Program Files (x86) \ Lenovo \ Rescue and Recovery \ wizrr.exe"
Tell me know how to fix it. Thank you.

To recap:
(1) the machine seems to be fellow student on your team with a W520
(2) said machine will boot to windows OK (ie, the restore failure did not mess C drive up, it boots)
(3) user add new printer /drivers to machine, which dont work and wants to go back to earlier backup of system
(4) RNR version is 4.5.2 and backups are to USB
==
Technical:
RNR standalone does the restore. This software is found:
A. windows RNR. order the restore. It will switch to standalone RNR partition (on his W520). The order is placed on windows RNR, after selecting restore point. <<< this will be automatic, after order placed. It will reboot to the PDA, progress 5% screen.
B. Fellow user booted to the standalone RNR at boot time (PF11, thinkvantage blue button) AND had to go thru panels to order up the restore.
C. User had the USB plugged in. The BIOS boot sequence has USB first,and it booted standalone RNR software from the USB,then user had to go thru select panels.
D.Standalone RNR CD boot. This would require RNR, windows, create RESCUE media, and CD first in the boot sequence.
==
Regardless of a, b, c,d. Have user use ? of standlaone program to see the verison of the standalone software. The standalone version will be slightly different then the windows platform version (like .0 vs .1 in version number).
==
I suspect user booted from the USB which had an old standalone RNR version. version mismatch.
1) Remove USB in BIOS from the start up boot sequence
2)Order restore via windows platform, it will switch to PDA on HDD -or- boot to pda(pf11) and order restore via panels.
3)I also suspect when user upgraded to 4.5.2, the USB was NOT connected, thus the RNR standalone boot software on USB is older release. BUT the backups are 4.5.2 This not a issue NOW. Later....... Just RNR , create rescue media,point to the USB. Make sure the DO NOT DESTROY flag is set (default). This will upgrade the USB standlone RNR to 4.5. 2.
===
Post back if this matches the scenario.

Error when installing Rescue and Recovery

Hello,
I own a 2 year old Thinkpad L430 running Win7 Pro 64bit.
I've been trying to install Rescue and Recovery because I want to reset my PC from the recovery partition, and as far as I understand the only way to do that is through RnR(?)
But whenever I go through the installer i get this error message:
click me
which, in english, basically says that there was and error with the return code 6.
After googling around for a while i found out that the fact that I once had a Linux Distrinution installed alongside Windows may be the cause of aforementioned error, because Linux replaces the default Lenovo boot loader with it's own GRUB one. When i removed the Linux distribution I typed the following into the command line: bootrec.exe /fixmbr to return to the Windows boot loader.
Do anyone know if the Linux thing is in fact the cause of the error?
Can I somehow restore the Lenovo boot loader or is there's some other way to install RnR and/or restore my PC?
Any help is truly appreciated!
thanks,
Simon

A typical factory ship of machine from Lenovo: (yours may not look like this).
Q (lenovo recovery)
contains Rescue and recovery standalone software. This standalone software also can call The factory recovery software, if the Factory software is still on the Q drive. Lenovo modifies the BIOS to support launch of standalone RNR.
Regardless of RNR installed or not, on the windows platform, standalone SHOULD launch. There is always a standalone RNR in the recovery partition.
==
workaround:
(1) order REcovery DVD from the support center. $50 us if not under warranty
(2) find a bud with a Lenovo machine. Create Rescue media to a DVD. Boot your machine with the DVD. If it finds the recovery partition intact, you can do a Factory reinstall. Rescue media is a standalone RNR, it will not rely on the boot structure on your C drive HDD>
(3) Your main issue is RNR install died with RC=6. This shows up. Check the msi logs in
C/users/YOURID/appdata/local/temp. I have researched some of these. It is confusion in the installer/ and the condition of the PDA/predesktop area (corrupted) . PDA is standalone rnr. Your PDA is probably just fine.
SO, which version of RNR did you try to install? Was it the USA english version or the NLS support version.
Your cant mix and match.
You cant switch from the English only version to NLS. denmark version, it will rc=6. I personally think this is a bug..
Region lang, local lang etc also confuse RNR installer.
The rc=6 occurs way after the installer had a bug in it. Yes it is trying to modify the MBR/BCD. I dont think your linux stuff mucked it up.
==
Simple solution:
Get a DVD of standalone RNR to perform the factory recovery.
-or- hit pff11 at boot time, and use RNR standalone for Factory recover<<< this shoud work. << my choice.

Error 25014 when trying to install Lenovo Thinkvantage Rescue and Recovery! Please help!

Hi there! I recently restored my laptop with a general copy of Windows 7 pro 64 bit. I had to redo all the drivers and software (of course). I had installed Rescue and Recovery before but had never used it. I tried to reinstall it today and it kicks back every time with the same error message (error 25014 code=6)! I had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used ( i have no clue how to combine them). Any advice as to how to get it working will be appreciated! Thanks for your help in advance!
Solved!
Go to Solution.

Error 25014 rc=6 is error installing the RNR boot manager.
Provide some information:
(1)Did your machine ship from Lenovo, with Lenovo factory system? If so what operating system was installed? vista, windows 7 home, pro etc? This would install with 3 partitions: system_drv, Lenovo recovery, (C).
(2)you state: I recently restored my laptop with a general copy of Windows 7 pro 64 bit
Does this mean you DID not do a Lenovo factory restore, but actually installed a retail version of win7 pro?
I will assume win7 pro retail for now.
(3)you state: I had installed Rescue and Recovery before but had never used it.
Was this in the past, lets say, on a factory shipped Lenovo system?
(4)you state: had installed linux but deleted it and installed Windows again. I also have a 21gb partition not even being used
===
It appears to me, your HDD had a system on it. I see Ubuntu mentioned in your other posts. Your HDD had multiple parttions on it, including the 21GB partition. Then you decided to install a retail version of windows 7 pro.
During a install of retail windows, you have to pay close attention as to where it will install.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
Note steps 7 and 8.
It appears you did the windows install ON TOP of existing HDD, with preexisting partitions.
===
Rc=6
The simple answer is RNR is already installed. Did you uninstall RNR before the install?
The complex answer:
When RNR install went to add its entries to boot manager,BCD (boot control data), it did NOT like the contents of the BCD, ie other entries parked in the BCD,ie, Linux. It expects to have 2 BCD slots used, windows and windows RE.
===
Give this some thought. See if it matches your situation.
==
I would erase the HDD via a standalone utility, then install win 7 pro retail, and all issues should clear up.
This Erase/delete can be done during windows install. see steps 7 and 8 above.

ERROR occured when update the ""Rescue and Recovery 4.2""......

dear all, i'm a newbie with the TP notebook, and i'm a chinese , sorry for my POOR english !!
hope you all will understand what i explain now......
i just buy a T61 last nite, but when i try to "UPDATE" my system, two error message shown to me.........
Error 25013: Error obtaining the Rescue and Environment drive letter
Error 25012: Error accessing the Rescue and Recovery service partition
at last, i can't finish the "Rescue and Recovery UPdate" anyway !!
and i've try to download the "Rescue and Recovery 4.2" from the web manually, but got the same error occured !!
anyone try before ?
pls help me to solve the problem !!
P.S. because i just buy my T61 within 24 hrs, i'm so worry about this !!
thanks so much !!
Regards

Hi Mark,
Good idea! No luck though, although my R&R partition is still healthy and boots nicely. I'm wondering if the solution wasn't actually the removal of your second hard drive. Other threads discuss how getting rid of network shares helped similar problems, as R&R wanted to use drive letters that were already taken by network drives. Me, I've got an "F:" that's my swap partition and a "G:" that's my fat32 partition. If the R&R upgrade program is hardcoded to mount the hidden partition as "F:" (for example), rather than trying to dynamically grab the first available drive letter, I could understand what was going on.
I'd unmount my F and G partitions if I knew how to do so in windows, but don't know of an nondestructive way to do this.
With a specific idea like this my normal (linux) next step would be to go read the source and find out if that really is the problem. Can't do that in this case unfortunately, but if a Lenovite happens to be reading this forum and can direct me to the proper place to submit a real bug report, I'll do so. Can only find service call info on the website, which doesn't help to submit a bug.
Alec

Error 25011. A file required to install the Rescue and Recovery environment could not be located

Hello everybody,
May I have your help and support on this error I faced with in installing the new Rescue and Recovery Version 4.5
"Error 25011. A file required to install the Rescue and Recovery environment could not be located. This setup cannot proceed. Make sure that the correct .tv.t file is located in the same as this setup package and restart this setup."
Awaiting,
Thanks
Hossein

heya,
I hope you managed to sort your issue out.
It's namely mentioned here - http://www-307.ibm.com/pc/support/site.wss/MIGR-69170.html
cheers
norbs

Rescue and Recovery to clone to Crucial Msata SSD drive Not Working Error

I have a T520 andI did a complete backup through Rescue and Recovery I did the back up to DVD. I then checked all the DVDs They all have data and are almost full. The T520 came with a Toshiba 500 gig HD, I have added a Crucial Msata 128 GiG, The T520 is running windows 7, and I have loaded the programs I use, and almost no data. The DVDs from the complete back up are marked as follows:
Final SP Backup
Startup Disk
1c
2c
3c
4c
Final Q
Final C
All DVDs are full I Take out the Toshiba 500Gig put in my Crucial Msata Drive Boot with the Startup Disk select complete restore select from CD/DVD The T520 Asks for all the disks Some are only used for a few mnutes then after I put in final C It says it is going to reboot select drive after reboot and then I get the error screen:
1. Insert Your windows installation Disc and restart your computer
2. Choose your language settings
3 Click Repair your computer
File: \windows\system32\winload.exe
Status: 0xc000000f
The Selected Entry could not be loaded because the application os missing or corrupt.
When you receive a laptop from Lenovo they do not give you Windows 7 discs. So there is no way to do a srt. All I want to do is get the Msata drive to boot and run the os and all my loaded programs. This way it is faster and more efficient. Is there a simpler way. Please help I have only got about 40 hours into this mess. Thanks for any help from the experts.
Chipman

I'm a bit confused about the process you are using and what you are trying to do.
If I understand you,
you currently have a working 500gb hdd with the operating system, your programs and your data.
You want to move your operating system to the mSATA drive and have your computer boot from there.
you have made a set of recovery disks using the Lenovo program. This is intended to restore your system to its original state (no data or extra programs)
Here are a couple of options
You can create a "backup and recovery" set of DVD's using the Windows built in programs (click the 'Start' button, then type 'backup' into the search box at the bottom) that will back up all of your system (OS, programs, data, setting etc.)
Use a stand alone program like Acronis to create a clone of your current disk
Thereafter
Remove your current 500gb drive from your machine
Install the mSATA drive
Restore whatever image you want (the Lenovo recovery, the Windows restore or the Acronis [or whatever program you used] image)
Reinstall your 500gb hdd and rename that drive to a letter other than 'C'

Rescue and Recovery ui.dll error

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