Rescue and Recovery, unable to do a factory restore, no backup found

Hi I'm trying to do a factory restore on my T510. I've done it before but for some reason it's saying it can't find the backup files.
Any idea on what I should do?

There1 wrote:
Nope. lol Like I said before I restored to factory settings before and I usually just went to rescue and recovery, clicked on don't save anything and factory restore. I didn't have to insert any type of recovery discs set, do you know why now it's asking me for them?
I might add that I recently had my T510 sent in for MULTIPLE repairs that were a complete dud. I have that infamous whine noise smh. They ended up replacing my hard drive and mistakenly downgraded my OS to 32-bit. They didn’t know I bought Pro-64 smh. I told them and showed them that I did purchase 64 when I customized my laptop so they ended up sending me a recovery disc set with the OS and drivers. I used those to do a factory restore, basically did a clean reinstall right?
Yeah you should be good. Now would also be a good time to burn another recovery disc set since you can burn one after each restore, this way you will have a backup.

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Use Rescue and Recovery to get back to factory settings?

Hi,
I want to restore my X220 laptop with Windows 7 to the factory settings. A while ago I got rid of a trojan and ended up losing some important DLL files, and I don't have a Windows restore point from before the trojan.
I clicked on the Lenovo Recovery (Q) drive. I then clicked "Create Recovery Media." However, I got the error Windows cannot find 'C:\. . . recovburncd.exe'. I read elsewhere in this forum that this means I should have created a recovery disk before I installed Windows.
I called the Lenovo technical support, and told them that I downloaded Rescue and Recovery and asked if I could access the Q drive through this software. I said I planned to "Create Rescue Media." They said this was the right way to do it.
So, I clicked on Create Rescue Media and used a DVD. However, when I looked at the contents of the DVD, I couldn't tell whether I had accessed the Q drive. What do I need to look for to verify that I have the correct content and am ready to reinstall Windows and the rest of the factory-origin software? Do I next use "Restore your system from a backup"? When I click "View all backups" there are no backups found because I haven't made any. Do I also need to use the "Backup your hard drive" tool? I can see the option to include the Q drive in the backup, but I cannot see a way to only backup Q.
My main concern is not to wipe the computer and then find out I don't have the right software ready to install because I use this computer for work everyday. I do have a backup system for all my files, so I will be ready to put those back on the computer after reinstalling Windows 7.
I appreciate your help.

If your factory shipped system was win 7, you should still have the recovery partition.
If your factory shipped system was Vista, and Install win 7 on top of it, you DO not have a recovery partition with 7 (it has vista). I dont think this is your case. RNR v 4.5 will NOT install if a vista recovery partition is present.
PF11 at boot up time, and go into RNR standalone. You should see an option for a Factory restore. You MIGHT have to go several layers into the RESTORE my system screen to find this option. You MIGHT find a factory restore option on the RNR windows platform (buried in a restore panel) , but I would l Not expect it. Boot into rnr standalone.
==
The recovery burncd.exe is a misleading message. It probably should say YOU HAVE already taken a factory recovery backup(you can only do this one time After factory restore, you can do it again).. I will post a link to another post on how to fix this.
====
CREATE rescue media is just a Standalone RNR. 1 DVD, no Q partition. It will boot up and act like standalone rnr(pf11). It will offer a factory restore option if it finds the Q partition.
Standard Take a back up now with RNR is just a backup of the C (and maybe q). You do not need to take this backup as your C drive is not in good shape. and Q is already available to use.
====
Create Factory recovery is a backup set of 3 dvds to REstore the Q drive back onto a hard drive. After restore of Q it will start a factory install. Running the 3 dvds WILL erase the whole drive. DVD 1 is boot, 2 and 3 are data.
Rescue= backups of c
Recovery=Factory restore of Q partition.
In a couple of days, after you get your factory restore done, use the Create Factory Recovery set to DVD. takes 3 dvd. This can be used in 4 years to repopulate your HDD (q drive) after your current HDD fails due to hardware error.
===
Link to several posts to reset the DONE.ini from 1 to 0 in Q partition.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Problem-with-usb-recovery-media/m-p/1038829#M2...

Rescue and Recovery 4.5: Boot Environment does not list Backups on USB Drive

Hello,
I have a fresh installed Windows 7 on a X 230 and am now setting up my backup. The notebook came without an OS so I installed Win7, all drivers and the Thinkvantage Software myself. Then I made a backup with Rescue and Recovery 4.5 to an external USB 3.0 HDD. The Backup is listed in the Windows program, but when I boot to Rescue and Recovery, the backup is not listed.
Since there arent any options I could change during the backup or the recovery, I have no idea what went wrong..
Thanks!

In the standalone boot of RNR, go to the advanced GUI, chose Restore. After a few screens, you will see a restore from location, default is Local Hard drive. This is a drop down list. USB option is available in the drop down list. The USB must be connected during the standalone boot. If the backup is NOT the same UUID as your system, check the box that says show backups from all systems.
Also read my post dated Nov 22,2011 . RNR backup reverts to local. This may not apply to USB backups.

Rescue and Recovery 4.21 Problem completing initial HD Image Backup on Z60M

I just ugraded from RnR 3.0 to 4.21. I did have problems uninstalling 3.0 prior to installing 4.21. I was forced to use Your Installer! 2008 to remove 3.0.
My problem is that after installing RnR 4.21, I cannot get it to back up the HD without causing a blue screen error. It will actually get to the end of copying the HD image to my Seagate USB storage device, then have to shut down and restart due to an error detected by windows.
Please help. I am no computer guru, but am a quick study.
Thanks!

I just ugraded from RnR 3.0 to 4.21. I did have problems uninstalling 3.0 prior to installing 4.21. I was forced to use Your Installer! 2008 to remove 3.0.
My problem is that after installing RnR 4.21, I cannot get it to back up the HD without causing a blue screen error. It will actually get to the end of copying the HD image to my Seagate USB storage device, then have to shut down and restart due to an error detected by windows.
Please help. I am no computer guru, but am a quick study.
Thanks!

How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Time Capsule with Rescue and Recovery v4

I am unable to backup my Thinkpad X300 on to Time Capsule using Rescue and Recovery v4. Other Windows XP applications can see the Time Capsule just fine.
I have added the Time Capsule to the Windows workgroup also, and use Rescue and Recovery on the XP machine to select the Time Capsule as the backup location. The Rescue and Recovery always fails at the beginning saying "The backup was cancelled".
Please help!!

ThinkVantage Rescue and Recovery v4.2 is available to enterprises at this moment only, you can buy it from IBM parts for $75 + state tax + shipping though.
I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
Present: T60 2007-55U, IBM 701c,
WorkStation: IBM IntelliStation A Pro.

Rescue and Recovery, restoring files from a vista system to a new Windows 7 system.

I had been using rescue and recovery to back up the system on my Thinkpad X300, up until a few months ago. The OS was vista, and I have since upgraded to Windows 7. Yesterday, my laptop was stolen, and have lost a good amount of important data. Before I go shelling out $$$ for a new thinkpad, My question is, will I be able to use Rescue and Recovery on a Windows 7 system for files that were backed up on a system running vista?

mottowa2, welcome to the forum,
sorry to hear your ThinkPad was stolen, not a nice thing to happen
I think the important factor is how / where you have saved your R&R backups. I'm guessing you copied them to other media?
On the download site for R&R v.4.3, which is only compatible with W7, it states;
If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
To archive your backups, complete the following procedure:
From the Rescue and Recovery main screen, click Backup, and then select Copy backups from hard drive from the drop-down list.
Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
Click OK to continue
2. You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
Note: You will be prompted to make the external media bootable at the beginning of the process.
I believe, and sincerely hope, that all may not be lost.
Let us know
Andy ______________________________________
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Rescue and Recovery (4.2) Won't Run

I've a ThinkPad R61 with Vista Business SP1. I've patched the system with all patches from Windows and System Update (including the patch for RnR for Vista SP1). Despite this, I still can't get RnR to work in Windows. It's incredibly frustrating!
I've also found others having the same problem: http://forums.lenovo.com/lnv/board/message?board.id=N_Series_Lenovo_3000&message.id=3240&query.id=30...
I've been doing a lot of research and I'm getting absolutely nowhere! I've already tried reinstalling RnR and I've also downloaded from System Update and from Lenovo's website! No luck!!
It does appear to be something to do with Vista SP1 specifically (despite Lenovo having released a patch for it).
I took a look in the RnR logs and found this line:
Fri Jul 04 00:36:48 2008 RescueRecovery: GUI Startup: Service not found.
If anyone has a solution please let it be known!!
Alan.

Discovered some additional information. Since the previous "fix", the space on my laptop's hard drive was slowly filling up... to the point where there was less than 200 MB left... then suddenly there would be 1 GB of space... 150 MB... back and forth.
When I uninstalled/reininstalled/uninstalled Rescue and Recovery (R&R) 4.2... I found afterwards that over 35 GB of space had "freed-up". I think what happened is that R&R 3.1 was constantly creating more "backups" and/or "partial failed backups" that were cluttering up my hard drive. When I uninstalled R&R 4.2 the second time, these backups were deleted.
If there is a program that can "wipe" any lingering remnants of the R&R program so I can do a clean install of R&R 4.2, the information would be greatly appreciated!
Thanks again!
Sincerely, ThinkPadMan

Rescue and Recovery: Backup does not finish.

I very recently updated my Rescue and Recovery, now it runs version 4.21.12.0. When I do a backup, it does it just fine, but: After a message that the backup was done successfully, a message comes with a rotating hourglass, saying: "Finalizing backup, please wait..." This message stays forever and only goes away when I kill "Rescue and Recovery" with Windows' Task Manager. This did not happen with the previous version of Rescue and Recovery.
a) Does killing the Rescue and Recovery program at this point affect the actual backup files in a negative way? Or are they just fine, this being just a "cosmetic" problem"?
b) Is this my problem somehow, or a programming bug of Rescue and Recovery that should disappear with the next release?
Thank you for your help,
Wolfgang

hi there,
I have the same question as well. Just like you, I went to the task Manager, it states 'rescue and recovery running', then I did a right click, and go to its proces, I found out that the corresponding file "MsgBox.exe" have 00 value under CPU; and constant 6,496k under physical mem usage for hours, so I assumed that it will bea message box bug and shouldn't affect the backup dat. But again, I am not 100% sure. Guess i might wait for the answer as well.

Rescue and Recovery 4.2 Curious Behavior

I use R&R 4.2 to backup simultaneously to my HDD and to a USB HDD. When
a backup is completed I'm always told that my USB HDD is not bootable, and
asked if I want to make it so. It doesn't matter how I respond, because I am
always able to boot from it.
If I answer to make it bootable, one file fails to be copied after five tries:
Z:\Preboot\OPERA\OUSR600.DAT could not be copied, error 5=access is denied.
I've used Add or Remove Programs to repair the R&R installation with no benefit.
I'm curious why R&R thinks my USB HDD is not bootable (though it is), and why
this one file always fails to be copied (though it exists in E:\Preboot\OPERA with a
date-stamp of July 24, 2008 - a date on which I didn't make a backup - and the
permissions on it are the same as all other files in that folder).
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Discovered some additional information. Since the previous "fix", the space on my laptop's hard drive was slowly filling up... to the point where there was less than 200 MB left... then suddenly there would be 1 GB of space... 150 MB... back and forth.
When I uninstalled/reininstalled/uninstalled Rescue and Recovery (R&R) 4.2... I found afterwards that over 35 GB of space had "freed-up". I think what happened is that R&R 3.1 was constantly creating more "backups" and/or "partial failed backups" that were cluttering up my hard drive. When I uninstalled R&R 4.2 the second time, these backups were deleted.
If there is a program that can "wipe" any lingering remnants of the R&R program so I can do a clean install of R&R 4.2, the information would be greatly appreciated!
Thanks again!
Sincerely, ThinkPadMan

Rescue and Recovery "restore to factory settings" fails

I have had need to recover my T61 to the state of original receipt. I boot from the recovery startup disc and select that I wish to recover to factory settings, and that I wish to save no files. After a progress bar fills, I am prompted to insert Product Recovery Disc 1. After it has completed, I am prompted for Disc 2, then Disc 3, etc., until the Disc 8. After the last disc progress bar is filled, I am presented with the message "Product Recovery failed to restore your system." The T61 then boots to the Rescue and Recovery menu. I have attempted this once again and have the same result. Please help if you can!

Trying to do a restore to factory settings, ive tried holding down '0' on bootup but i get nothing it just goes starts up.
I want to totally reset to factory settings, but unable to do it?
You said that Win 8 system run on this notebook.
As far as I know this notebook Satellite L750D-14R was preinstalled with Win 7 64bit OS.
This means that HDD recovery procedure will not work because the HDD content and the partitions has been modified!
To recover the notebook back to factory settings you would need the Toshiba Recovery disk/medium. If you did not create such disk then you could order this here:
http://backupmedia.toshiba.eu/
Anyway, I guess that the LAN connection doesn’t work due to LAN driver issue.
I recommend you to uninstall the LAN driver (in device manager) and to download the latest available LAN driver from Toshiba EU driver page.
After LAN driver installation reboot the notebook.

Rescue and Recovery 4.3 - Unable to Install - Return-Code: 6

Hi!
I've a complete fresh Install of Windows 7 x64.
There is a problem. I am unable to install Rescue and Recovery v4.3.
Setup aborts with this error:
EN: During Installation of Boot-Manager of Rescue and Recovery occurred an error. Return-Code: 6
DE: Beim Installieren des Boot-Managers von Rescue and Recovery ist ein Fehler aufgetreten. Rückkehrcode: 6.
Any Ideas?
Lenovo X200 Tablet [7450-EQG]

Google translation:
Hello ConiKost, about this issue, you though I can not solve - but to offer some advice: In the current version of RnR there seems to be a bug that blocks the backup as soon as you personal data into the corresponding folders (music, documents, places) . That means even if you have it installed, it is not functional. Postings on this subject already exist. My RnR yesterday I uninstalled again ... Have you ever seen you since the Win7 integrated backup solution? This is no longer compare with "ntbackup" too! :-) You can create system images - individually as well as protect your data. Try this way, I also found a long-suffering RnR - user :-) See you there just in time. Before a patch RnR is not usable at the moment anyway. Hope this cheers you up a little! :-) Regards
moderator note: this forum is in English only, Please write in Englsh.
Hallo ConiKost, zu diesem Problem kann ich Dir zwar keine Lösung - aber einen Rat anbieten: In der aktuellen Version von RnR scheint es einen Bug zu geben, der das Backup blockiert, sobald man persönliche Daten in den entsprechenden Ordnern (Musik, Dokumente) platziert. Das bedeutet, selbst wenn Du es installiert hast, ist es ohne Funktion. Zu diesem Thema existieren bereits Postings. Mein RnR habe ich gestern wieder deinstalliert... Hast Du Dir denn schon einmal die Win7 integrierte Backuplösung angesehen? Diese ist schon nicht mehr mit "ntbackup" zu vergleichen! :-) Du kannst Systemabbilder erstellen - wie auch Deine Daten einzeln schützen. Diesen Tipp fand ich übrigens auch bei einem Leidgeprüften RnR - User :-) Sieh es Dir einfach mal an. Vor einem Patch ist RnR momentan sowieso nicht zu gebrauchen. Hoffe, das heitert Dich ein wenig auf! :-) Viele Grüße

Rescue and Recovery with T40 booting the system (XP) without restoring factory configuration

(plus bas en français)
Hi,
I've a T40 which I want to restore the factory configuration.
I've installed the up-to-date version of Rescue and Recovery but :
- when launching Rescue & Recovery from XP, it does not offer to restore the factory configuration
- at least, this is feasible when I press the "Access IBM" blue button when starting the computer...
- ... even if factory configuration restore is available there, it does not work. Indeed, it asks me to confirm and then starts the computer again without restoring anything.
Can someone help me please ?
Bonjour,
J'ai un T40 pour lequel je souhaite restaurer la configuration usine.
J'ai installé la toute dernière version de Rescue and Recovery mais :
- quand je lance Rescue & Recovery depuis XP, je n'ai pas la possibilité de restaurer la configuration usine.
- à la rigueur, c'est pas grave car quand j'appuie sur le bouton bleu "Access IBM" lors du démarrage du pc, Rescue & Recovery me propose de restaurer la configuration d'usine... mais ne fonctionne pas. En effet, après avoir confirmé l'opération, le système redémarre et lance XP sans avoir restaurer quoi que ce soit.
Quelqu'un peut m'aider svp ?

hey sylvain,
for the Rescue and Recovery to work, did you make a backup of the system via recovery media ?
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Can not restore factory operating system by Rescue and Recovery lenovo 3000 N200 - please HELP!!!

Hello,
I am in very big problem hope you can help my with it!
i have lenovo 3000 N200 Notebook , my operating system since yesterday i have been formated the partition C after Rescue and Recovery didn't help and install a diffrent OS, i didn't delete the lenovo Partition!!
now i can't access the Rescue and Recovery
my qustion is - can i some how restore the factory OS by Rescue and Recovery??
TNX
Tal,

The only other option, before calling service and ordering recovery disks, is to try the Rescue and Recovery - Recovery repair diskette. And yes, a floppy drive will be required.
Andy ______________________________________
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X220 factory restore issue with Rescue and Recovery

I have X220 which I enjoyed very much for the last one year. Warranty is just expired and unfortunately the system starts act crazy. I decided to reformat and go back to factory setting stage by using Rescue and Recovery. I could get to the Full Restore and could click full factory restore. The system ask me to restart but instead reformat the HD, the previous OS kicks in and reboot as previous setting. Please help!!!

Are you sure Q: partition is absolutely empty? Normally .WIM files on partition Q: are stored in hidden directory FactoryRecovery.
Check out Lenovo Factory Recovery Discs within Control Panel for creating factory image media.
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x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
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Rescue and Recovery, unable to do a factory restore, no backup found

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