Rescue & Recovery 4.21.0016.00 not functioning

Hi all,
I'm trying to do a backup of my system using the thinkpad rescue & recovery software. However:
1) I can't point it to backup to my external usb hard drive - only local.
2) If I kick off the process on local it hangs at 0%, & if I click cancel nothing happens & it continues to hang
As far as I am aware I have the latest version of the software - my google searching has found no other versions.... If anyone can help me resolve this I would be very grateful! Having a bit of a mission with the laptop these last few days after a disastrous windows update stuffed things up big time! Should know better than to do windows updates.....
Michael.

Hi,
please tell me, what exactly do you see, when you try to select the USB HDD as the backpu location?
Is this the first backup, that you want to place on the local HDD and also on the USB HDD?
Please note, that in case you already placed some backups on the Local HDD and now you want to add an USB HDD, as the storage place for the incremental backups, then you might have these issue, because the USB HDD was not selected from the start as the secondary backup storage location.
Back to your situation: please tell me, what is located on the USB HDD? Are there some files, and was there any kind of RnR backup made?
Sorry for that many questions, but I just want to make sure, that I understand this situation correctly so that I can optionaly try to reproduce this situation.
Here are some advices, that might help out:
- one of the recommendations when using RnR with USB HDD as a backup storage is to clear the USB HDD, format is, create a partition and clean this HDD. Once the First RnR backup is placed on this USB HDD, you can put back all your files on this USB HDD and can continue to use it as a backup and also as a File sotrage.
- please also go into the registry :
HKLM\Software\Lenovo\Rescue and Recovery\Settings\Backups
and make sure, that on the right side is the value of the "USBPartition Number"-key set to "1".
I have seen it sometimes to happen, that RnR could not detect the USB HDD, becasue this partition option want set to 0 or no value, which indicated to RnR that there is no option to use a USB HDD as a backup storage.
Pelase let me knwo, any update, so that I can try to help you out with this.
Cheers

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  • Firewire does not function after uninstalling macfuse and an out of date version of NTFS32 and then installed latest version of Tuxera NTFS for Mac.

    I purchased a 3TB HDD (WD USB 3.0 $100) to replace the 2TB Seagate for a new Time Machine HDD. The 2B was full and backups were deleting older files. The 3TB was formatted NTFS and I want to "recover" the included SW before I reformatted the HDD for the iMac. I discovered that MacFuse was out of date and unsupported and my NTFS-32 was also out of date so I uninstalled both and then installed the most recent version of Tuxera NTFS for Mac. I rebooted and discovered that the FW800 port was unresponsive. Below is the EtreCheck report:
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    Firewire does not function after uninstalling macfuse and an out of date version of NTFS32 and then installed Tuxera NTFS for Mac.
    EtreCheck version: 2.0.8 (95)
    Report generated October 30, 2014 7:11:17 PM EDT
    Hardware Information: ℹ️
      iMac (24-inch Mid 2007) (Verified)
      iMac - model: iMac7,1
      1 2.8 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR2 SDRAM 667 MHz ok
      BANK 1/DIMM1
      2 GB DDR2 SDRAM 667 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI,RadeonHD2600 - VRAM: 256 MB
      iMac 1920 x 1200
    System Software: ℹ️
      OS X 10.8.5 (12F45) - Uptime: 0:17:34
    Disk Information: ℹ️
      WDC WD5000AAKS-40TMA0 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      ML 10.8 (disk0s2) /  [Startup]: 499.25 GB (20.92 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Computer, Inc. IR Receiver
      Logitech USB Receiver
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Hardware Monitor ƒ/HardwareMonitor.app
      [loaded] com.bresink.driver.BRESINKx86Monitoring (7.0) Support
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (8.0 18615.948847) Support
      [not loaded] com.parallels.kext.hypervisor (8.0 18615.948847) Support
      [not loaded] com.parallels.kext.netbridge (8.0 18615.948847) Support
      [not loaded] com.parallels.kext.usbconnect (8.0 18615.948847) Support
      [not loaded] com.parallels.kext.vnic (8.0 18615.948847) Support
      /Applications/Toast Titanium v11.1/Spin Doctor.app
      [not loaded] com.hzsystems.terminus.driver (4) Support
      /Applications/Toast Titanium/Toast Titanium v11.1 (1072).app
      [not loaded] com.roxio.TDIXController (2.0) Support
      /Library/Application Support/Symantec/AntiVirus
      [loaded] com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) Support
      /System/Library/Extensions
      [loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) Support
      [loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) Support
      [not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
      [not loaded] com.increw.kext.speedit (0.32) Support
      [loaded] com.logitech.manager.kernel.driver (4.10.0 - SDK 10.8) Support
      [not loaded] com.olympus.CamBlockCommandsDevice (2.0.0) Support
      [not loaded] com.olympus.CamBlockCommandsDeviceUP (2.0.0) Support
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
      [not loaded] com.roxio.BluRaySupport (1.1.6) Support
      [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
      [loaded] com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) Support
      [loaded] com.symantec.kext.ips (3.5f1 - SDK 10.6) Support
      [loaded] com.symantec.kext.ndcengine (1.0f1 - SDK 10.6) Support
      [loaded] com.taoeffect.ispy.kext (2.0.2 - SDK 10.2) Support
      /System/Library/Extensions/OlympusDSCDriver.kext/Contents/PlugIns
      [not loaded] com.olympus.CamFWSerialBusProtocolTransport (2.0.0) Support
      [not loaded] com.olympus.CamUSBMassStorageClass (2.0.0) Support
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
      /Users/[redacted]/Downloads/LCC Installer.app
      [not loaded] com.Logitech.Unifying.HID Driver (1.3.1 - SDK 10.8) Support
    Startup Items: ℹ️
      TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [running] com.canon.MFManager.plist Support
      [not loaded] com.cooliris.SetLaunchArch.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.Logitech.Control Center.Daemon.plist Support
      [running] com.logitech.manager.daemon.plist Support
      [running] com.micromat.TechToolProAgent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.seagate.SeagateStorageGauge.plist Support
      [running] com.symantec.uiagent.application.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [running] com.eltima.ElmediaPlayer.daemon.plist Support
      [loaded] com.embraceware.awaken.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [running] com.micromat.TechToolProDaemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.prosofteng.DriveGenius.locum.plist Support
      [running] com.smithmicro.schedulerdaemon.plist Support
      [loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
      [failed] com.symantec.liveupdate.daemon.plist Support
      [not loaded] com.symantec.sep.migratesettings.plist Support
      [running] com.symantec.sharedsettings.plist Support
      [running] com.symantec.symdaemon.plist Support
      [running] com.taoeffect.ispyd.plist Support
      [running] com.wdc.drivemanagerservice.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
      [running] com.prosofteng.DGMonitor.plist Support
      [running] com.smithmicro.cleaning.schedulermailer.plist Support
      [running] com.taoeffect.EspionageHelper.plist Support
    User Login Items: ℹ️
      Speedy Mac Application (/Applications/Speedy Mac/Speedy Mac.app)
      AwakenHelper Application (/Users/[redacted]/Library/Application Support/Awaken/AwakenHelper.app)
      GetBackupAgent Application (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
      WDDriveUtilityHelper Application (/Users/[redacted]/Downloads/WD/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      ClustersHelper Application (/Library/PreferencePanes/Clusters.prefPane/Contents/Resources/ClustersHelper.a pp)
      RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
      SAVDiskMountNotify UNKNOWN (missing value)
      ScanNotification UNKNOWN (missing value)
      Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
    Internet Plug-ins: ℹ️
      EPPEX Plugin: Version: 10.0 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      AdobePDFViewer: Version: 9.4.6 Support
      Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 Support
      NPVirtools: Version: 4.0 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      RealPlayer Plugin: Version: (null) Support
      DirectorShockwave: Version: 11.6.8r638 Support
      QuickTime Plugin: Version: 7.7.1
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      GarminGpsControl: Version: 2.9.3.0 Release Support
      ToontownBundleManager: Version: (null) Support
      CANONiMAGEGATEWAYDL: Version: 3.1.0.2 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      OVSHelper: Version: 1.0 Support
      CoolirisWebKitPlugin: Version: (null) Support
      Google Earth Web Plug-in: Version: 6.1 Support
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    User Internet Plug-ins: ℹ️
      BrowserPlus_2.9.2: Version: 2.9.2 Support
      Picasa: Version: 1.0 Support
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
      Open in Internet Explorer
      DivX HiQ
      Aimersoft Video Converter
    3rd Party Preference Panes: ℹ️
      BrowserPlus  Support
      Clusters  Support
      Déjà Vu  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Java  Support
      Logitech Control Center  Support
      Logi Preference Manager  Support
      MenuMeters  Support
      Perian  Support
      Symantec QuickMenu  Support
      TechTool Protection  Support
      Tuxera NTFS  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Destinations:
      iMac TimeMachine [Local]
      Total size: 2 TB
      Total number of backups: 80
      Oldest backup: 2011-09-18 05:21:33 +0000
      Last backup: 2014-10-05 20:18:55 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 0 B X 3)
      /sbin excluded from backup!
      /usr excluded from backup!
      /System excluded from backup!
      /bin excluded from backup!
      /private excluded from backup!
      /Library excluded from backup!
      /Applications excluded from backup!
    Top Processes by CPU: ℹ️
          2% WindowServer
          0% Speedy
          0% SystemUIServer
          0% RealPlayer Downloader Agent
          0% ps
    Top Processes by Memory: ℹ️
      288 MB SymDaemon
      150 MB Speedy
      137 MB Safari
      82 MB WebProcess
      82 MB coreservicesd
    Virtual Memory Information: ℹ️
      2.17 GB Free RAM
      1.46 GB Active RAM
      148 MB Inactive RAM
      518 MB Wired RAM
      388 MB Page-ins
      0 B Page-outs
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