Rescue & Recovery BSOD

Every time I try to use the R&R "Optimize Backup Storage Space" feature I get Windows BSOD. After a restart Windows notifies me that it had "recovered from a serious error". I have reinstalled the factory install as well as R&R but the problem persists. Using the latest R&R v. 4.21.0016, Win XP Pro sp3. Otherwise R&R works fine within Windows and from the Recovery partition doing backups and restores. This feature is not a big deal to me, so I will be able to live without it if there is no easy solution.
Update: As my signature shows, I "upgraded" to Vista Business SP1 and this problem went away. Same TP, same version of RnR. Go figure!
Message Edited by DAF on 10-06-2008 10:16 AM
Message Edited by DAF on 11-07-2008 12:34 PM
E420, i5, 8GB, 500GB/7200, 32GB mSATA, Win 8.1 Pro x64
T61, 4GB, 500GB Hybrid, Win 8.1 Pro x64

With the same version of R&R and on the same OS, when I choose the Optimize
Storage Space option I don't get a BSOD - but when I look in the Windows Task
Manager I see two instances of "Rescue and Recovery - Not Responding", so I
kill one of them and both die.
Bob Stockler
G41 - 2886-5TU - Mobile Pentium 4 532 - 3.06 Gh
2 Gb RAM - 80 Gb Toshiba 5400rpm HDD - Win XP Pro

Similar Messages

  • Rescue & Recovery can't find by backups - EXCEPT in the restore function. Help

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    FOUND' hen trying from 'view all back-ups', or 'delete backups' from Advanced
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    Solved!
    Go to Solution.

    After deciding to recover a large amount of disk space, and start over with a new BASE - so deleted off all backups (I have a set on DVD's).  Used the Delete Backups under the Advanced tab. Version 3.01.0037.
    Ran a new base backup (successful), but when trying to look at it using every available function in R&R - it could not find any backup " ".  Kept on messing around until low and behold, when attempting to do a restore, it finds the backups and lets me restore from it.  I could have lived with it but every backup it took (I tried two more) were each bases meaning big consumer of harddrive space.
    Mistake one - called Lenovo (3 year contract), they suggested upgrade to most current version of R&R 4.21 or 4.22.  Walked me through it (no worries) and got new one installed.  PS:  Version 4 has some new very slick features.  Ran backup (I monitored using Task Manager - processes) - ran for a couple of hours never consuming more than one % of CPU.  Cancel button inoperative - eventually had to shut down machine.  When booted up again, R&R Processes continue to run and all attempts to start R&R unsuccessful.
    Back to Lenovo - eventually tried with 3 other release versions (all R4), same results.  They suggest reimage platform and start over.  Note:  I had no problems whatsoever until trying to recover space from R&R by deleting backups.
    Gave up on Lenovo and reinstalled V3.01.0042 (most recent R3 version).  Everything appears to run fine.  Doing backups, can see them, tried a couple of restores, everything worked perfectly.
    New variable.  Was convinced that XP sp/3 had been out there long enough, over a year,so decided to install.  First thing, take a new backup even though the base was less than 48 hours old.
    It became evident very evident that SP/3 had caused a lot of instability to my machine.  BSOD's all over the place, so decided to go back.  My first approach,  go back by restoring to my last backup using R&R. (at least the Window System since everything else had not changed).  I started in Windws to select which backup and what I wanted to do.    R&R then shut down Windows and began firing up the R&R boot space in order to do the Windows restore.
    Here's the reason I ended up at this NTLDR post, was after stopping temporarily with the delete of the MBR, I thought I might reinstall version 3.02.0042 and see if that had any impact on the MBR.  So, I installed it, ran a delta backup which ran quick since hadn't changed much, then shut down and attempted to boot into the R&R Recovery Space.  Low and Behold, I get the NTLDR is Compressed - message .  Which took me here.
     I followed your advice and downloaded the files and burned them to a diskette, ran the diskette, then tried to boot into the recovery space.
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      So now, I need to figure out how to get rid of Version 4 on the MBR so I can load it again with the right version.  Lenovo suggested to be that could be accomplished by doing the following:
    Uninstall R&R v 3.01 - using add/remove programs
    Boot into Bios - Disable Pre-Desktop - save and exit.
    Uninstall R&R v 3.01 - using add/remove programs
    Boot into Bios - Disable Pre-Desktop - save and exit.
    Reboot into Windows
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    Install the new 3.01version of R&R (and it will also rebuild the with the proper version - the only one it now knows about.)
    I got as far as the Delete the Service Partition, but the computer would not let me delete it.  In fact, it would allow me to delete the primary NTFS partition, but the delete was grayed out on the Fat32 Service Partition.
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    Thanks so much in advance for your assistance.
    Regards
    Fred J
    Message Edited by andyP on 11-15-2008 09:09 PM

  • Restoration of Lenovo T500 to new hard drive using Rescue & Recovery

    I bought a new hard drive and I have been having a frustrating time trying to migrate the image of my hard disk to the new drive. When I bought my T500, it came with Windows Vista Business 64, but I have since downgraded it to Windows XP Pro.
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    I am thinking about resorting to buring a backup of my entire system to DVDs and then restoring using the DVD drive. However, since my current backup is 60GB, I imagine that will take 15 discs.
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    I'm experiencing the same problem. I wanted to restore single files from an USB disk. Two larger file (500MB each) went through that process quite fast (3 minutes). A folder with many small files takes forever.
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    Message Edited by gerik on 10-29-2008 02:33 PM

  • E30 - Rescue & Recovery "Rejuvenate" still at 0% after 20 hours

    Dear Sirs,
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    5)  On my screen, there are two windows atop a "Lenovo -- Rescue and Recovery 4 --  ThinkVantage Technologies" background.  One window is "Rescue and Recovery Progress", and inside that window is the word "Rejuvenation", and then five steps.  The first step is "Capturing current settings", and there's a green check mark next to it.  The second step is "Restoring files", and there's a blue arrow pointing to it.   Three more steps (e.g., "Apply saved system-wide settings", etc.) sit below, without any markings. The other window is "Progress", on which there's a completely empty horizontal bar graph, below which are the words "System restore in progress... 0%".  I've tried Alt-Tab, and no other windows are visible anywhere.
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    7)  The HDD LED on the front panel of the E30 tower emits a brief low-power flash at precise 1-second intervals (question:  is the machine polling the disc or the optical drive?).  At various times in the day, this LED has briefly but fully brightened in the random, flashing way that it does when the discs are being written to (e.g., about an hour ago it was starting to seem normal, and I was beginning to feel relieved) -- but now it's reverted to its 1-second dim flashing, without any bright bursts at all.
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    Thank you very much (and Congratulations on the new P-series Thinkstations -- I saw them when I logged on to compose this query;  may you please all have great success with the new machines!).
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    P.S. -- in the time it's taken to compose this query, the front panel HDD LED has begun to occasionally flash again (random, intermittent, full power flashes, separated by long periods of 1-second "ticks") -- so things are sort of working, yes?  =)

    Right -- the "Rejuvenate" process has finally ended, 43.5 hours after I started it.  =)
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    2)  Should I regularly Defragment my disk?  The Rejuvenation program has now set my Defragmenter scheduler to come on every week (previously, the Defragmenter was turned off).  Is regular disk defragmentation something you would recommend?
    3)  How is "Rejuvenation" different from a simple Backup + Defragmentation?  Is the Rejuvenation somehow more thorough or more effective?  I ask because of how painful the Rejuvenation process was this time around:  if it really doesn't do anything the Defragment tool doesn't, then I'd prefer to avoid it in the future.
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                   - W

  • Error while trying to install Rescue & Recovery 4.3 on Lenovo 3000 N500

    Well, hello to everyone.
    I hope you can understand this, because my English is not very good.
    So, let's get to the point.
    Recently, I tried to install Rescue & Recovery on my Lenovo 3000 N500. But when everything is nearing completion, I get the message that states: "Rescue & Recovery can only be installed on some systems."
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    Hi,
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    Unfortunately system like yours is not supported by this application, so you will not be able to install, nor use it.
    Cheers

  • Launching Rescue & Recovery from a Command Line

    Question - I would like to know how I can launch Rescue & Recovery from a command line.
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    #2 - Run this task ony when the computer is idle (so that it doesn't slow down the PC if I happen to be working on it)
     Background Concerns -
    - Having a backup job automatically start when the computer is in my computer bag will run down my battery when I least expect it.
    - The PC may could also be damaged due to overheating, since the sides of the computer bag  block the ventilation holes.
    Additional Info
    - If I go to the ThinkVantage Productivity Center and select the Quick Link for "Backup Now" this will indeed launch a backup on demand. I assume that selecting this option is calling a specific executable file.
    - However, the only two applicable executable files that I see in the C:\Program Files\Lenovo\Rescue and Recovery directory are "mr_gui.exe" and "wizrr.exe". Both of these files launch an interface that requires the user to make a selection. As a result, it doesn't look as if either of these files would work for unattended operation, unless there is some sort of switch that I can put in that will automatically start the backup process.
    - I called the support line (only once so far), but that particular rep did not know of any way to launch Rescue & Recovery other than from the standard R&R user interfaces.
     Any help is greatly appreciated,
    Mathew

    The correct way to invoke a JSP is to make a request to the Server.
    Normally you would use your browser to do this.
    On a unix system, you can use the wget command to invoke a url without using a browser.

  • Rescue & recovery on Win 7 (64bit)

    Hi all,
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    what language did you try to install? I was not able to install english version, i had to choose some another language.
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  • T42 rescue & recovery

    Hi all,
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    I think the key thing with backups is not to trust anybody.  Backup at least 2 independant ways - Maybe ghost to DVD and factory backup and file copy - thats 3.
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  • Terrible bug with Rescue & Recovery 4.5

    Hello all,
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    Thierry

    I agree with the TERRIBLE bug comment.
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    Dumb.
    Next time, unplug the loved sata before a FULL HDD restore. (not a c drive restore). Sad.   unplug loved! 
    ==
    Did not find backup 2nd time around. Discussed in other posts from myself.  What is your windows platform RNR backup location set to?  If local, change it to USB or where ever you think they are at.

  • T-60, Rescue & recovery password not accepted

    Lenovo, T-60, Windows XP. 
    I am having a problem with starting the computer, so I wanted to do a full restore to see if that could solve the problem, however, when I get to the Rescue & Recovery 3 screen, it propmpts me for a "Rescue and Recovery Workspace Logon" and appears to ask for my Windows password (it already has my username filled in).
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    How do I get past this logon screen? 
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    HI,
    have you checked the BIOS option, if you can see such option in there?
    If you once configred the PDA with a password, then go into Windows and run following command:
    C:\Program Files\Lenovo\Rescue and Recovery\pe_masterpw_app.exe -remove
    This should remove this password. In case it's the password, that I'm thinking of.
    Let me know, if this will work for you.
    Cheers

  • Rescue & Recovery issues trying to transfer files

    I have an annoying issue.  My lappy woke up this morning with the CI.DLL error and I get the error screen saying that this was deleted and I'm unable boot.  Tried booting in safe and still did not work.  So I went into rescue & recovery to restore and I wanted to transfer some files I had on my hard drive that were not backed up.  I have an external hard drive and I've done this before; transferring files before I do a complete restore.  I tried it this morning, selected the files I want transferred and then it pulls up a screen that says 0% complete, files could not be transferred??? Any ideas?  Would this be caused by the error above?  Thanks. 

    wmarkw, welcome to the forum,
    It is unlikely that someone with a solution will browse by in 37 minutes, this is a peer to peer forum. I have moved your post here as your issue is more R&R than hardware related it will hopefully be seen by more members who use R&R.
    As a thought, are you able to remove the hard drive and copy the files you need by attaching it to another system?
    Message Edited by andyP on 10-21-2008 06:42 PM
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
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  • Can you install Windows 7, then revert to a backup image of Vista with Rescue & Recovery?

    I have a copy of 7 I want to put on my T61.  I've partitioned the OS into one partion, and the files into another. 
    I've made backup copies of the OS with Rescue & Recovery already, so can I install Windows 7 over Vista, then if I find I don't want to stick with it, recover back to Vista?
    T61 15.4" T9300 (2.5GHz 6MB L2) Windows 7 Professional x64 4GB Memory, NVidia Quadro NVS 140M

    When you get to BOOTCAMP, that has to be changed from FAT to NTFS but you have to click Advanced Option.... button in order to change to NTFS.
    The GPT error message can happen if you have more than one internal hard drive (say SSD and TB model).
    If you didn't use Assistant, and some have managed, undo the partition.
    Paragon CampTune $19 can also assist with installing Windows, creating the partition - but may not work with Lion, though you aren't there yet.

  • URGENT Rescue & Recovery "Previous Version" Error.

    I am resending my post as I experienced the Explorer 9 incompatibility problem.
    My hard drive crashed recently and I lost all my data and applications.  I have attempted to perform a restore by running Rescue & Recovery 4.31.  Unfortunately, all my attempts to do so have resulted in the following error:
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    There are a couple of data files I would like to recover.  I am running Windows 7 x64 w/ SP1 and I do not recall ever upgrading Rescue & Recovery.
    If anyone is aware of a solution, please advise.  Thank you very kindly in advance.
    Cheers,
    Ken

    I was previously able to help a member recover files, restore backups in this thread. The circumstances were, going on the limited information here, somewhat different but there may be some ideas which you may help toward a possible solution.
    Andy  ______________________________________
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  • Rescue & recovery password not accepted !

    Hi, I finally decided to restore to factory seetings (F11).
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    Thanks.
    Solved!
    Go to Solution.

    HI,
    have you checked the BIOS option, if you can see such option in there?
    If you once configred the PDA with a password, then go into Windows and run following command:
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    Let me know, if this will work for you.
    Cheers

  • Rescue & Recovery blue screen on T60 with XP and SSD

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    Thank's a lot for your help
    Fabrizio
    Solved!
    Go to Solution.

    Hi
    Welcome to Lenovo Community
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