Rescue & Recovery + new Norton Antivirus = pain

Norton downloaded and update to their antivirus program and now Rescue & Recovery always stops during backup with the notification that C:/....../index.qbs is either corrupted or in use. It is in the Symantec folder. I have reinstalled Norton -- no help.
Any ideas?
Any recommendations for a different (better) antivirus program?

i've used AVG for over a decade and am quite happy with it. i've used it countless times to find viruses on other people's systems which norton didn't catch.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

Similar Messages

Restoration of Lenovo T500 to new hard drive using Rescue & Recovery

I bought a new hard drive and I have been having a frustrating time trying to migrate the image of my hard disk to the new drive. When I bought my T500, it came with Windows Vista Business 64, but I have since downgraded it to Windows XP Pro.
Up to now, I was faithfully using Norton Ghost 14 to back up my drive to my USB Western Digital MyBook Mirror Edition 1TB drive. However, I get errors when I try to restore the image to my new drive (and I will be posting that issue to Norton's forum).
While I have not completely given up on Norton Ghost, I decided I might be able to restore the image using the Rescue & Recovery software. I downloaded and installed R&R 4.21.0016.00. After I installed it, I backed up my system to the MyBook Mirror Edition.
I then shut down the computer and put in the new hard drive (a Western Digital Scorpio Black WD5000BEKT). I used a disc that I burned from the ThinkVantage Create Recovery Media utility to boot the machine. While the environment loads just fine, it does not detect my USB hard drive. NOTE: I didn't make my USB drive bootable, I only stored the backup files there.
I tried going into the PC Doctor utility and discovered that there is an "unidentified" USB device under the mouse section, which I presume is the MyBook.
I have hunted high and low for an answer to this both on Lenovo and Western Digital's web sites, but I can't seem to come up with a reason why my drive is not visible to R&R, or a way to load the WD drivers into this recovery environment. I found http://forum.lenovo.com/t5/ThinkVantage-Technologies/Rescue-and-Recovery-does-not-recognize-USB-driv..., and I followed the instructions - there is a minus sign next to the USB boot device in the bios. However, saving the bios and rebooting the computer (as the post suggested) does nothing to change that setting.
I have tried upgrading the bios to the latest version, but still no luck detecting the USB drive.
I am thinking about resorting to buring a backup of my entire system to DVDs and then restoring using the DVD drive. However, since my current backup is 60GB, I imagine that will take 15 discs.
Whether that fixes my immediate problem or not (that is, transferring to my new drive), I still don't have an answer for a long term solution in case of hard drive failure. Ghost is not working with my current configuration. And if I use R&R for backup, it will do me no good if I cannot get it to connect to my USB drive to recover. Furthermore, as far as I can tell there is no way to burn an existing restoration point to DVD - meaning I would have absolutely no way to restore if my hard drive failed.
I have been working on this migration for 3 full days already, and since I had my system images backed up I thought that this would be a trivial task. Any suggestions at this point would be welcomed.

I'm experiencing the same problem. I wanted to restore single files from an USB disk. Two larger file (500MB each) went through that process quite fast (3 minutes). A folder with many small files takes forever.
What's strange is that my notebook hard drive is at 100% activity all the time, while the USB disk is hardly read.
Message Edited by gerik on 10-29-2008 02:33 PM

I uninstalled the norton antivirus when setting up my new computer and now it takes forever to start

Can someone help me?
I uninstalled the Norton Antivirus that comes preloaded on a new pc. I use Microsoft Security Essentials instead.
I want to know what could have happened in the uninstall.
Also, I really would like to talk to a tech person.

leannej926 wrote: Can someone help me? I uninstalled the Norton Antivirus that comes preloaded on a new pc. I use Microsoft Security Essentials instead. I want to know what could have happened in the uninstall. Also, I really would like to talk to a tech person.
Hello leannej926, When you first got your new HP system, you would have needed to activate the Norton Anti-Virus program. This would have required you to set up a Symantec account. Symantec would have the product serial number for your copy of the Norton Anti-Virus program.
If the subscription has not expired, you can go to the Symantec web site and initiate a Chat session, and explain what happened and the Symantec Support representative can resolve this issue for you very easily.
Before you reinstall Norton Anti-Virus, you will likely need to uninstall any other Anti-Virus program, since another program may be seen be Norton as a virus itself.
Here is the link to Symantec. Look at the left side of the screen for the Chat Tab.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

E30 - Rescue & Recovery "Rejuvenate" still at 0% after 20 hours

Dear Sirs,
How long can R&R "Rejuvenate" stay at "System restore in progress... 0%" before I should begin to worry? I started a Rejuvenate on my E30 about 20 hours ago, and for at least 19 of those hours it's been sitting at 0%. (And yes, I'm beginning to worry!)
In terms of details:
1) I purchased this E30 from Lenovo in August 2011. It's a fairly basic machine with two 500GB HDDs in RAID 1; the drive is about 27% full; and I've done regular backups (to a 500 Lenovo USB external hard drive) via Rescue & Recovery without ever encountering any problems.
2) I have never defragmented the disc (at least until this current "Rejuvenate" attempt).
3) Just prior to the Rejuvenate, I (by way of a test) did a full Restore (via Rescue and Recovery) of my machine to a backup I made earlier in the day. This Restore proceeded without at hitch, and took about 90 minutes. The machine worked normally after the Restore, and had correctly reverted to the state it was in when I made the backup -- so everything seemed fine.
4) I then restarted the machine, restarted R&R, and selected the Rejuvenate option. The first Rejuvenate steps seemed to go well: first came a small incremental backup, and then the "Capturing current settings" step proceeded pretty rapidly. The next step (according to the "Rescue and Recovery Progress" window) is "Restoring Files" -- and the machine has stayed on this step for the past 19+ hours.
5) On my screen, there are two windows atop a "Lenovo -- Rescue and Recovery 4 -- ThinkVantage Technologies" background. One window is "Rescue and Recovery Progress", and inside that window is the word "Rejuvenation", and then five steps. The first step is "Capturing current settings", and there's a green check mark next to it. The second step is "Restoring files", and there's a blue arrow pointing to it. Three more steps (e.g., "Apply saved system-wide settings", etc.) sit below, without any markings. The other window is "Progress", on which there's a completely empty horizontal bar graph, below which are the words "System restore in progress... 0%". I've tried Alt-Tab, and no other windows are visible anywhere.
6) The machine is not frozen: I can move the mouse icon freely, and can drag the two progress windows about the screen.
7) The HDD LED on the front panel of the E30 tower emits a brief low-power flash at precise 1-second intervals (question: is the machine polling the disc or the optical drive?). At various times in the day, this LED has briefly but fully brightened in the random, flashing way that it does when the discs are being written to (e.g., about an hour ago it was starting to seem normal, and I was beginning to feel relieved) -- but now it's reverted to its 1-second dim flashing, without any bright bursts at all.
8) The red light on the external USB Drive is mostly continuous bright red, but this light flickers randomly and frequently, as if the external drive is actually doing something. These flickers, however, can happen (and usually do happen) without any corresponding change in the E30's front panel LED's regular 1-second "ticks".
9) Unfortunately, the above info pretty much exhausts all my knowledge about computers, and I have no access to an IT expert (I'm a freelance writer who has to run CAD models on occasion, and this E30 sits in my bedroom "office"). I've searched the Lenovo forums for threads on this "0%" issue, and apart from the Alt-Tab suggestion to look for hidden windows, I haven't understood anything in them (sorry). Also, in hindsight, I wish I had put a backup on something other than the external USB drive -- e.g., presumably if I do something drastic like turn the E30 off, I corrupt both the E30 drive and the external drive backup files, yes?
And, so.....am I in trouble? Have I done something wrong? And if so, is there any way I can get my computer working again? Or is R&R working properly, and the Defragmentation part of the Rejuvenate is just taking a long time (because I've used the E30 for over three years without ever defragmenting or rejuvenating)? Any advice (or even reassurance) would be greatly appreciated!
Thank you very much (and Congratulations on the new P-series Thinkstations -- I saw them when I logged on to compose this query; may you please all have great success with the new machines!).
Yours, - W
P.S. -- in the time it's taken to compose this query, the front panel HDD LED has begun to occasionally flash again (random, intermittent, full power flashes, separated by long periods of 1-second "ticks") -- so things are sort of working, yes? =)

Right -- the "Rejuvenate" process has finally ended, 43.5 hours after I started it. =)
(The user interface is really confusing -- even after I thought things were done, windows would spontaneously pop up and tell me to reboot the computer; it took 4 reboots before a final pop up said "Rejuvenation Successful"....)
Questions for the Experts:
     This was a painful process: among other things, I've been minus my workstation for two solid days, and at no point did I have any idea when and if the computer would begin to work again. Hence....
1) Is "Rejuvenation" worth the trouble? Is this something you'd recommend people use, or should I avoid the option in the future?
2) Should I regularly Defragment my disk? The Rejuvenation program has now set my Defragmenter scheduler to come on every week (previously, the Defragmenter was turned off). Is regular disk defragmentation something you would recommend?
3) How is "Rejuvenation" different from a simple Backup + Defragmentation? Is the Rejuvenation somehow more thorough or more effective? I ask because of how painful the Rejuvenation process was this time around: if it really doesn't do anything the Defragment tool doesn't, then I'd prefer to avoid it in the future.
     Sorry for the naive newbie questions(!) -- I just happen to love my E30 (which I specced out according to recommendations given to me on this forum, three years ago -- thank you for all the help!), and I'd like to maintain it properly. =)
     Thank you in advance for any recommendations!
               - W

Norton antivirus says my licence have expired when switch my computer on for the first time.

I just bought new touchsmart 520-1002 ru (LN649EA). It had norton antivirus preinstalled when i started it for the first time. After few hours of working antivirus informed me that the licence have expired. But before it was like 60 days. What to do? I'm affraid of sirfing the web without antivirus protection. So i'm using iphone. May be i should return it and buy second hand mac?

Hello Karuser:
Welcome to HP's forum and your new computer. Nothing to worry about. That was a trial verson. What ever time limit they gave it has expired. I think you miss read it It flashes a reminder all the time. You can still use your computer. Until you purchase or install an anti virus software. The only thing Norton will not do is up date it's self but it will still scan your computer when you open it up and click scan. Try to get anti virus software. Titanium Maximum 2012, McAfee, and Norton are the top choices to choose from. Try to stay a way from the real cheep ones like Kerpsky that will not protect your computer. My freind installed Kerpsky asked to fix his lap top. Well I did fix it first thing I did was get it on line and run Trend House Call it found over 250 different virus. Some of the worst ones I had to manually removed. Trend House call is a free scan. Trend.com are the one who make Titanium Maximum Security 2012.
You just bought this computer Mac's are great computers but you are very limited to what you can do on them. This one will last you for a very long time ounce we get the bugs out it. My Touchsmart 600-1050 is going strong going into it's third year now. Just had it's frist full recovery done now my computer runs faster and much better then when I first bought it. Yes I had some minor issues fixed on it at first like anything you buy today is not perfect HP covored it all during the one year warranty. My recovery was performed because I picked up a new virus that no anti virus on the market could delete it had to be manually delete it but to much damaged was caused in the operating control software. Otherwise I would be still using Oginal set up.

Does R&R 4.50 require Norton Antivirus 2004?

Does R&R 4.50 on Windows 7 actually require for Norton Antivirus to be installed, as listed in the README at http://download.lenovo.com/ibmdl/pub/pc/pccbbs/thinkvantage_en/tvtvrnr450_025en.txt? Thanks.

No it doesn't. Here is a link to the Rescue & Recovery support page:
http://support.lenovo.com/en_TH/detail.page?LegacyDocID=MIGR-4Q2QAK
You may want to take a look at this Knowledge Base article concerning Norton and Rescue & Recovery:
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Unable-to-create-a-backup-with-Norton-Internet...
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Rescue & Recovery can't find by backups - EXCEPT in the restore function. Help

I recently optimized   files, including placement
on disk - machine now flies. I wanted to start from scratch with R&R). So,
deleted all backups on Local and USB.
I launched a Base Backup - initiated manually, shut down,
rebooted, came back up could not view backups - Message 'NO BACKUPS
FOUND' hen trying from 'view all back-ups', or 'delete backups' from Advanced
menu. However I can find them using RESTORE FROM BACKUP.
Repeated starting with a new backup, same results exactly, except
now I have two BASE backups. I even booted to the TV R&R
environment maybe find things there. No luck - no ability to initiate a backup from Boot TV
environment, but could restore from the two backups.
I see no other choice other than uninstall 3.01? Do you? However, the newest
version out there is 4.22.. Any reason why I shouldn't upgrade to the
newest release? I read all the warning, installation notes, bugs, etc., none seem to apply to me.
If anyone has any ideas, I would appreciate it, or if you know any
reason why 4.22 is not a good option...?
Thanks in advance
Rescue & Recovery version 3.01 T60 machine type = 2623 - Model -
D7U
Solved!
Go to Solution.

After deciding to recover a large amount of disk space, and start over with a new BASE - so deleted off all backups (I have a set on DVD's). Used the Delete Backups under the Advanced tab. Version 3.01.0037.
Ran a new base backup (successful), but when trying to look at it using every available function in R&R - it could not find any backup " ". Kept on messing around until low and behold, when attempting to do a restore, it finds the backups and lets me restore from it. I could have lived with it but every backup it took (I tried two more) were each bases meaning big consumer of harddrive space.
Mistake one - called Lenovo (3 year contract), they suggested upgrade to most current version of R&R 4.21 or 4.22. Walked me through it (no worries) and got new one installed. PS: Version 4 has some new very slick features. Ran backup (I monitored using Task Manager - processes) - ran for a couple of hours never consuming more than one % of CPU. Cancel button inoperative - eventually had to shut down machine. When booted up again, R&R Processes continue to run and all attempts to start R&R unsuccessful.
Back to Lenovo - eventually tried with 3 other release versions (all R4), same results. They suggest reimage platform and start over. Note: I had no problems whatsoever until trying to recover space from R&R by deleting backups.
Gave up on Lenovo and reinstalled V3.01.0042 (most recent R3 version). Everything appears to run fine. Doing backups, can see them, tried a couple of restores, everything worked perfectly.
New variable. Was convinced that XP sp/3 had been out there long enough, over a year,so decided to install. First thing, take a new backup even though the base was less than 48 hours old.
It became evident very evident that SP/3 had caused a lot of instability to my machine. BSOD's all over the place, so decided to go back. My first approach, go back by restoring to my last backup using R&R. (at least the Window System since everything else had not changed). I started in Windws to select which backup and what I wanted to do.    R&R then shut down Windows and began firing up the R&R boot space in order to do the Windows restore.
Here's the reason I ended up at this NTLDR post, was after stopping temporarily with the delete of the MBR, I thought I might reinstall version 3.02.0042 and see if that had any impact on the MBR. So, I installed it, ran a delta backup which ran quick since hadn't changed much, then shut down and attempted to boot into the R&R Recovery Space. Low and Behold, I get the NTLDR is Compressed - message . Which took me here.
I followed your advice and downloaded the files and burned them to a diskette, ran the diskette, then tried to boot into the recovery space.
To my surprise, Version 4 of R&R fired up (where did that come from when I had uninstalled all version 4's using the Add/Remove program function). And of course, once it was all loaded it gave me the message that it couldn't find the backup Record where it expected it to be (it was on an external USB drive).
So now, I need to figure out how to get rid of Version 4 on the MBR so I can load it again with the right version. Lenovo suggested to be that could be accomplished by doing the following:
Uninstall R&R v 3.01 - using add/remove programs
Boot into Bios - Disable Pre-Desktop - save and exit.
Uninstall R&R v 3.01 - using add/remove programs
Boot into Bios - Disable Pre-Desktop - save and exit.
Reboot into Windows
Right click on My Computer, select Manage - get to Disk Manager - select the Service partition of the C hard drive (the MBR) and Delete the Service partition.
Install the new 3.01version of R&R (and it will also rebuild the with the proper version - the only one it now knows about.)
I got as far as the Delete the Service Partition, but the computer would not let me delete it. In fact, it would allow me to delete the primary NTFS partition, but the delete was grayed out on the Fat32 Service Partition.
So, my next step is to install Norton Partition Magic and use that to remove the Fat32 Service Partition. But before I do so I need to know that what I am doing has a good potential to solve the problems I am having, and not just compounding the problems to the point where I will have no choice but to reload with a factory image and manually bring it forward (not fun)
One question i had for you, on the NTLDR diskette, you didn't have anything on it that would load R&R v4 into the MBR did you? I didn't think so.
do you think the solution suggested will work? And any potential pitfalls I should be aware of,or if you have a better idea, I am all ears.
Thanks so much in advance for your assistance.
Regards
Fred J
Message Edited by andyP on 11-15-2008 09:09 PM

After installing Norton Antivirus to my PC, iTunes won't connect

A few months ago, after getting a nasty virus, I had Norton Antivirus installed on my PC. Since then, my iTunes won't connect to the store. This wasn't a huge deal until I got an iPhone, now it's a constant issue. Has anyone had a similar issue or know what in the world to turn off/on to make it work again?

What iPad117 is describing is recovery mode. this will need a restore in itunes to be able to use the device again, clearing all data. If you want to avoid this, try this first: Try a different usb port. A lot of ports are not compatable with some iPads. One in the back of the computer is usually best. Also try a different cable, and make sure itunes is up to date.

Loading Norton AntiVirus 10.0 in OS 10.4.2

Tried loading my new anti-viurs product, Norton AntiVirus 10.0, and was given an alert on my iBook that I couldn't continue loading due to needing a BSD package in OS 10.4.2.
What is that, and how do I make that happen in my computer?
Thanks.
elbowpilot

Apparently, when you installed Tiger, you did a
customized installation, and deselected the BSD.pkg.
To install it, pop in your Tiger install disk,
double-click on the System folder, then Installation,
then Packages, and copy the BSD.pkg to your desktop.
Eject the disk, double-click the BSD.pkg, and install
it. Restart and try installing NAV again.
baltwo, thanks. Appreciate the help. Now can scan for viruses again!
elbowpilot

Terrible bug with Rescue & Recovery 4.5

Hello all,
Just a notice to all users, I had a terrible bug with Lenovo Rescue & Recovery. Everything went well, until the restore: I have one SSD for system and one micro sata for data. The system drive had two partitions (created by Lenovo at the origin, a system (C) partition and a Lenovo recovery partition). When I tried to restore a previous version of the system drive that I backuped with Lenovo R&R, it restored the system on C: and restored the recovery partition... on D:, erasing all my data! In addition, the MBR was missing on the system. And cherry on the cake, I could not use the backup a second time when I tried, because R&R did not find the backup again.
I was particularly disappointed because as the backup went so smoothly, I did not do a data backup before restore, my previous backup being three days old, so I lost three days of work.
I had previous bad experience with Windows backup & restore, windows software could not find the restore, but at least it did not erase data.
Thierry

I agree with the TERRIBLE bug comment.
It amounts to:
(1) restore Q partition
(2) C drive.
I will repeat my other posts. I ordered pc, with 320 GB and 160 Gb Hdd. From factory, C went to 320MB. Factory install goes to 1st HDD it finds, in my case 320 GB.
So you have discovered a new, how does it work?
1 HDD (c), 1 sata (for data). It used factory recovery items, and waxed the sata( and made it bootable). Then got smarter, and restored C to HDD, unbootable.
Did someone not test this? Dont expect a new version of RNR. not supported on win 8. Acronis, $$ well spent.
Dumb.
Next time, unplug the loved sata before a FULL HDD restore. (not a c drive restore). Sad. unplug loved!
==
Did not find backup 2nd time around. Discussed in other posts from myself. What is your windows platform RNR backup location set to? If local, change it to USB or where ever you think they are at.

ARP Cache Poison reported in Norton AntiVirus for Mac

The MAC address from my new gen Apple TV is being tagged from Norton Antivirus as sending an ARP Cache Poison. Anything to care about, folks?

DNS cache poisoning affects certain versions of named and is used by miscreants to redirect access requests to sites they control. It's likely that the warning you're receiving is a false alarm, but it could be valid if either your computer or your ATV has been compromised.
Check Norton's web site or contact their technical support to be sure. It's not a warning I would simply ignore, as it would indicate a serious security breach if it's valid.

How do I get my Norton Antivirus Protection gadget back onto the Mozilla toolbar?

I have the Norton Antivirus and before I downloaded the new Mozilla Firefox 4, I had a Norton gadget. It would tell me whether or not my searches were safe and etc.

Did this screen ever pop up
If your Windows has low resolution, some functional will not appear, so must set it high at least 1024 x768. or else
Can you Re-install iTunes, I think some plug-ins has affected the iTunes functionality. You might have to do a thorough removal of iTunes, if you are using Windows.

Norton Antivirus for Mac update?

My Norton Antivirus subscription has had its year and needs updating - ie more money! There's been so much talk on this site about how useless and how NV can even be damaging, is it worth updating??
If I don't, presumably the old outdated software will still be installed but ineffective?

*Mac OSX and Viruses*
There are currently no real viruses that affect OS X users. There are very small number of things that can cause virus-like behavior that can affect Macs under special circumstances. These are:
1) [AppleScript, ASthtv05|http://www.theregister.co.uk/2008/06/23/mac_trojan>
2) DNSChanger Trojan [http://www.f-secure.com/v-descs/trojanosxdnschanger.shtml]
From MacWorld, January 10, 2008:
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
[http://www.securemac.com>
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X. Called DNSChanger Trojan and also known as OSX.RSPlug. A Trojan Horse the software attacks users attempting to play a fake video file.
Upon attempting to play the video, the victim receives the following message:
“Quicktime Player is unable to play movie file.
 Please click here to download new version of codec.”
Upon running the installer, the user's DNS records are modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites and pornographic advertisements. The trojan also installs a watchdog process that ensures the victim's DNS records stay modified on a minute-by-minute basis.
SecureMac's DNSChanger Removal Tool allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
There may be other ways of guarding against Trojans, viruses and general malware affecting the Mac. A white paper has recently been published on the subject by SubRosaSoft, available [here|http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174]
3) MacSweeper:
From [Wikipedia|http://en.wikipedia.org/wiki/MacSweeper]:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
4) MS Office Macro viruses:
An exception to the "no viruses" is the possibility a macro virus could be present in an Office document and you could help breed that virus if you execute an Office macro. I have my default on Office to run no macros, and always check what the macro will do before I run one (never had to in 10 years of using Office).
5) It is possible to transfer a Windows virus to a Windows machine via a Mac if you copy the infected file and pass it on. [ClamXav|http://www.clamxav.com> is a free, open source virus scanner for Mac OS X that is designed to scan files that you will be sharing with Windows users to assist in making sure you don't pass on viruses to them.
6) Some people have had virus-like behavior appear on web pages due to a service (DNS) supplied by their ISP having a security vulnerability. This isn't your computer but your ISP. Nonetheless, it is a security risk. If you experience strange page behavior (e.g., ads for things on sites where you wouldn't expect those kind of ads) try putting these numbers in Network>TCP/IP>DNS Servers:
208.67.222.222
208.67.220.220
Click Apply. This is an alternate site for DNS which is patched against the vulnerability.
7) If you are using an Intel Mac and run Windows on that computer (or run Windows on a PPC Mac with VirtualPC) you are subject to all the viruses that affect the PC world and should take all the precautions that a PC user would.
[Dave Sawyer post about viruses on Macs|http://discussions.apple.com/message.jspa?messageID=8884756#8884756]
[The Mac Malware Myth|http://www.roughlydrafted.com/2009/01/29/the-mac-malware-myth>
[Should Mac Users Run Antivirus Software?|http://db.tidbits.com/article/9511]
[Trojans in illegal versions of Mac software downloaded from torrents|http://discussions.apple.com/message.jspa?messageID=8892099#8892099]
The tool below is supposed to remove these but commentors observe that only those downloading illegal software are vulnerable to these trojans.
[iWorksServices.clix|http://rixstep.com/2/20090123,00.shtml] 2009-01-23
The following 1198 byte download will rid your system of the iWorksServices trojan without your having to fumble with Terminal and the command line.
[Related information|http://www.technewsworld.com/story/Warning-to-iWork-Pirates-Here-Th ere-Be-Trojans-65944.html]
[Poker Game|http://www.macnewsworld.com/rsstory/63574.html]
The Trojan is masquerading as a program for Mac OS X called "PokerGame." A shell script encapsulated in an application, it is distributed in a 65 KB Zip archive; unzipped, it is 180 KB, according to Intego, one of the security firms that flagged it.

Norton AntiVirus 11, Time Machine, and Time Capsule

When Time Machine starts Norton AntiVirus begins a scan of all 700k+ files on my Time Capsule. I cancel the scan but wonder if I am doing the right thing?

Hi gumsie, I can include much more than a line about being vigilant.
While there are no known viruses that attack Mac OS X at the present time, it is possible for spyware to get onto your Mac.
So I go to lenghts to protect my user. A hosed system can be replaced but a compromised user folder is compromised forever. Along with all your important data like bank records, credit cards, ... I.e. your "identity" stolen.
The best way to avoid that is by using your built-in firewall which is industrial strength and/or a hard wired router, downloading only from "trusted" sites, installing all security updates and being careful about what you give administrative power to. It is also recommended to run day to day tasks from a non-admin account.
Don't use Limewire or any other P2P service to download your software, get it from reputable sources. In addition, always keep at least your users backed up, preferably a clone of your entire system on a separate disk. And put your sensitive passwords, bank accounts, credit card numbers in a "secure note" in a new keychain or in an encrypted folder.
If and when a Mac virus does appear it will be headline news and you can download the AV software then. If you feel you have to run an AV program I'd suggest ClamXav a mac friendly freeware app that is very stable with Tiger. It will check for known virus signatures at any rate.
Hope this allays your fears;-)
-mj

Norton Antivirus HD scan

When I scan the hard drive using Norton Antivirus, I get a list of files that it "Did not have permission to open the file."
Is this normal?
Shouldn't I be able to command Norton scan all my files?
Below is a partial list of un-scanned files:
.AppleSetup
/private/var/db .AutoBindDone
/private/var/db .com.symantec.aptmp
/private/tmp .DSRunningSP1
/Library/Preferences/DirectoryService .hotfiles.btree
/ .SetupRegComplete
/Library/Receipts anonymous.conf
/private/etc/racoon/remote audit_control
/private/etc/security audit_user
/private/etc/security AuthorizationTrampoline
/System/Library/CoreServices BootCache.playlist
/private/var/db cf#LyJOz
/Library/Preferences check_afp
/System/Library/Filesystems/AppleShare/check_afp.app/Contents/MacOS classes.conf
/private/etc/cups com.apple.psnormalizer.fontcache.26
/Library/Caches com.apple.psnormalizer.fontcache.26.lock
/Library/Caches com.symantec.app.SmallScanner.plist
/private/tmp ContactsNodeConfig.plist
/Library/Preferences/DirectoryService ContactsNodeConfigBackup.plist
/Library/Preferences/DirectoryService DirectoryService.plist
/Library/Preferences/DirectoryService DSLDAPv3PlugInConfig.plist
/Library/Preferences/DirectoryService init
/sbin jlu-2.0.29.jar
/Library/Application Support/Norton Solutions Support/LiveUpdate kcpassword

Hi danyet,
I wouldn't bother using Norton for Mac OS X:
http://www.zdnet.com.au/news/security/soa/Norton-Anti-Virus-makes-Mac-OS-X-less- secure-/0,130061744,139229157,00.htm
Be careful what you download, Stay away from shady sites, and have current backups. The only AV ware I've trusted the best, was Disinfectant for Classic.
I've had nothing but the funkies result whenever I've used AV wares, otherwise.
So if you don't want the funk, don't use them. If you want the funk, use them.
Things will get funky if you use them.
Cheers,
L+
Message was edited by: Learning+

Rescue & Recovery + new Norton Antivirus = pain

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