Rescue

I was trying to clean up my hard drive to make my computer a little faster because it was running terribly slow.  In doing so, I somehow - with one keystroke - completely wiped out my operating system.  And to make it worse, I cannot find my Lenovo restore disk.  I was able to use my Gateway OS disk restore, but  now I cannot play DVDs and I no longer have wireless access.  My ethernet connection works hardwired, but my phone modem doesn't work and the only way I have to connect is to unhook my ethernet cable from my desktop and connect it to my laptop.  Wireless worked fine until I made my fatal keystroke!  How can I restore my computer back to the way it was when I bought it?  HELP!!
Lenovo Laptop
Model 8922 FU
OS Windows XP Home Edition
Solved!
Go to Solution.

Sweetp1152, welcome to the forum,
An option would be to call Lenovo and ask for recovery discs.
Which 3000 Notebook do you have? it would be helpful if you could post the Type and Model Number
It would also be helpfull if you could please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market. Knowing your location helps us help you.
Thanks
Andy  ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Similar Messages

  • How can I change my primary email address to the one that I use for my rescue email address?

    I no longer use the email address associated with my apple ID account and the rescue email address I used is now my primary email address for everything, since it its not allowing me to just simply change my email address since its my rescue email address i want it changing to, can it be done and how?! :S Thank you!

    You will need to remove it as your rescue email : log into your account via the 'manage your apple id' button on http://appleid.apple.com, select the 'Password And Security' section on your account's screen, and answer the two security questions that show - you should then be taken to another screen where you can change or remove your rescue email address.
    Then try logging out of your account and then log back in and see if you can then use it as your primary email address.

  • Prosoft Data Rescue for  Hard Drive "No Valid Packages" in Disk Utility

    I have a Macbook and I believe the hard drive has crashed. When I turn it on, I get the circle with line through it and the folder with question mark inside blinking.
    I got the Install Disk 1 to boot up but can not verify the hard drive. I get the following message "No Valid Packages" and disk verification fails. I also checked the SMART status of the hard drive and it says "Not Supported".
    I also can not re-install the operating system, as there is no hard drive that shows up to install it to when I try to run the installer disk.
    I know I need a new hard drive, much bigger one. I'm purchasing this today, a 320gb Samsung M6 Series internal drive and a Western digital external 500gb WDE1U5000N.
    I also want to purchase the Prosoft Data Rescue but have several questions:
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    2)If I can use Prosoft, when I put it in my damaged Macbook to recover the files, can I then put these files onto my new external drive? Or do I have to have another internal drive to do this? (I'm just buying 1 right now)...How do you get the recovered data off if I can not move it onto an external drive? Do I put it on a disk and then take the damaged hard drive out, put the new one in and then put it on the external?
    Sorry for the questions but I want to buy today by 5pm so it ships by Friday to me to fix this ASAP, thanks!

    I read the this can work if disk utility sees the hard drive.
    Prosoft Data Rescue can help recover files after a software failure. (Usually related file directory problems.) It sounds, however, that you've experienced a hardware failure of your original hard drive. No amount of software can ever recover a hard drive from a hardware failure. If you really need to recover the data, a data recovery service may be able to help. The cost will depend on the steps needed to recover the data and how much data is recovered.
    -Doug

  • How to restore backed up files after I used Rescue and Recovery

    Hi there lenovo community,
    so I'm struggling to find a solution on how to open these files right here:
    Link to image
    First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows  an easy solution for this please please respond to me immediately.. I would really really appreciate it.  I have important documents there.  
    Thanks,
    Enrico
    Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

    Hello CP101, It seems this file extention is a priority file format.
    Here  is a link that has some information on how to resolve the issue.
    I would suggest reading all the suggestions, as some have different methods for resolving this issue.
    Please click the White Kudos star on the left, to say thanks.
    Please mark Accept As Solution if it solves your problem.

  • Help! System Rescue files corrupt!

    I hope someone can help with this - my X61 w/ 32-bit Vista Business has never worked well, with persistent blue screen crashes, system lock-ups, and error messages. After dutifully downloading Windows updates (Vista SP 2 just made things worse) and new drivers I decided to start from scratch and restore the computer to the factory settings - i.e. wipe the hard drive and re-install Windows from the rescue partition. I backed up all my files and went through the steps on the Rescue & Recovery console, only to have the installation fail - it says the Windows files are corrupt and it hangs on the installation every time -sometimes with another blue screen.
    So basically this computer is now dead in the water, and unfortunately out of warranty. Please - does anyone know of any way to restore the rescue partition so I can at least re-install the OS that this machine came with? Any suggestions appreciated!

    Addendum:
    These two posts to the forum describe my problem pretty accurately:
    http://forums.lenovo.com/t5/Lenovo-3000-and-Value-line/3000-N100-Resuce-and-Recovery-Issue/m-p/58326...
    http://lnv.lithium.com/t5/R-Series-ThinkPad-Laptops/R61-Recovery-error/m-p/140884
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  • I have no "Rescue email" contact in order to reset my security questions and I don't believe I ever answered any security questions when I created my Apple ID for Itunes.  Someone kindly sent me Apple support link but to no avail!  Please Help me!

    I have no "Rescue email" contact in order to reset my security questions!!  I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!! 
    The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
    I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
    Would anyone know how I could solve this problem online???   Because each time I sign into Itunes, the same security questions reappear and reappear and reappear.  In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
    Many thanks

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111154)

  • Onekey Rescue System Failed-300​0 system G430.

    Hi there,
    My G430/Vista can operate Onekey Rescue System..(i had done this before and it's fine) but after format the hard drive.
    my G430 cant run the system/program with suppose to show window logo on startup. evertime i restart my laptop it's still same.. just shown black screen with _???
    why this happen?? and how can i recover or get back the recovery image? .wsi file??
    and i try to install win xp but blue screen come up when window starting??
    somebody please help me...

    OneKey is a system set up in your S10's hard drive specifically for recovering your operating system in case of corruption. You're laptop includes a NOVO button, which when the laptop is off it boots into a hidden partition which enables you to recover to the factory form [as when you bought it]. You must not modify partition sizes otherwise you may lose this function. There is a download on Lenovo's website which allows you to install OneKey 6.0 on Windows Vista. This allows you to create a backup for your operating system in it's current state. You can uninstall all the bloat, install additional software [i.e. Microsoft Office, Nero] and then create a backup image which you can use for recovery.
    \\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

  • How do you change your rescue email address if it's wrong and you need to update your security questions for your Apple I'D?

    When downloading apps I am asked for my apple ID which works but I can't get past the security questions. Then when I ask to reset the questions it sends an email to a rescue email address that no longer exists. Does anybody know where I can reset this email address?

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

    My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

    You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
    If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

  • I entered the wrong email as a rescue email

    When I was registering my new imac and created an apple id I didn't know what to put for my rescue email because I only currently use one email. I tried entering an old email but I think I typed it wrong because I can't get into it.
    Is there a way to change a rescue email?

    Log into your AppleID account (click Manage My AppleID) and once logged in, go to the Alternate Email Addresses section and delete the old one, add a new one.
    Matt

  • HT5312 How do I use my rescue email to reset my security questions?

    Ever since I got a new phone in December I haven't been able to make purchases on the App Store (free stuff I can get of course). Whenever I go to buy something it asks for the answers to my security questions. And for some reason all the answers I can think of are being declined.
    I checked apple support and it said I can use my rescue email to reset the questions, but when I clicked on the link all it did was tell me why having a rescue email was so important.
    How do I reset my security questions??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • How do i change my apple id because i dont use the same email any more and it wont let me use my current email because it said it is my rescue email?

    I need help

    Either change you rescue mail to something else, or delete the rescue email, and you should be able to use the email address as your primary apple ID.

  • How do I reset my apple id security question with out a rescue email

    How do I reset my apple id security question with out a rescue email?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101013)

  • Hi there, I recently got my emails (rescue and primary) compromised and had to make a new account. How do I get my credit card off the old account and add it to the new account?

    I recently got hacked and I had my primary email password different from the password for the email. Now, I tried to change my primary email on the old account and it seemed to work, until I tried to sign in again and it didn't. I made a new Apple ID and it won't let me get past the option of not having to put in my credit card, now I had messaged Apple Support team and they said they put a hold on my card for if any unauthorized purchases be made it wouldn't be from me.
    So now I go and ask them to simply remove my credit card from the old account so I can put it into my new one and they say you need to contact the Apple Security Team, they provide a number which doesn't work because I live in Lebanon, and there is no number in another country to get a hold of someone to talk to. OK, now they're not replying back to my emails because I need to talk to someone who is from the Apple Security Team.
    I really just want this done and need help because it's been a month since this has happened, and I can't rescue my emails at all because the hacker changed the passwords to both accounts. If anyone can please help, I'm really really frustrated about this and to think they'd be very concerned about there 'valued' customer.
    Thanks again,
    Lydia101

    It was O2 he was on. I don't know if it was unlocked. How do I check? And also how would I get it unlocked?

  • I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

    iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111154)

  • HT5312 I cannot use my apple id because every time I get into my account with the correct password, it prompts me for security questions which I've forgotten my answers.  It does not let me  reset my security questions even using a rescue email.  Help!!!

    I feel like I'm in an infinite loop.  I have all of the information correct except my security questions -- I set them up quickly and forgot what I answered.  Per the FAQs on Apple's website, I should be able to get a rescue email that allows me to reset the answers to the questions, however all I get is a rescue email to reset my password.  This is my first time trying to use this account and I can't get around the security questions.  Can anyone help me?  I just want to download some music to my mini iPad.

    Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (90077)

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