Reseller or Apple online store?
Hi Guys,
Well I am just about to put in my order for a Mac pro.
Are there any advantages of getting it from a reseller or should I just go ahead and order it from the apple online store?
Thanks for any advise
Andy
The ONLY resellers I would buy from are 1) Amazon, 2)
MicroCenter (if you have one in your area), and 3) an
independent reseller in your area that allowed
exchanges for DOA products). I would not buy from any
other reseller.
If you read the terms of sale at most resellers, ALL
sales are final on Apple purchases. This means if
they send you a DOA Mac you are screwed. They won't
exchange it for you, and Apple will only offer to
repair, not replace it unless you put up a giant
fight.
Amazon and MicroCenter will both take back DOA
purchases (Amazon even pays the return shipping
without a fight) and refund your money or send you
another machine. Some local resellers have similar
policy...but get it in writting before you pull the
charge card out.
Amazon has a nice rebate on the MacPro right now so
that is the advantage to buying from them.
Apple will exchange DOA machines that you bought from
them.
Apple does not ever discount it's posted retail prices( except for Students, businesses, government employees or refurbished items), unlike many other online resellers of Macs.
Also, if you order a BTO machine from Apple, you will pay quite a mark-up for additional memory, video cards and such..all subject to a sales taxation.
I recommend that you ONLY buy from a reseller like Expercom, or Amazon, unless you have money to burn, or qualify for a special discount (see above).
I saved over $600.00 purchasing my Mac Pro thru Expercom instead of directly thru Apple. To me..that's a hefty savings. I even recieved my Mac Pro two days earlier that on of my clients did.. ordering through Apple.
And regarding the return policies from non-Apple resellers, As a Mac Tech, I have personally returned at least 8 or 9 defective or DOA Apple computers from 5 different reseller for either a full refund or new replacement with zero difficulties. I just returned a MiniMac that arrived DOA from Expercom for a full refund, with no problems or fees.
While Apple makes great products, and their stores are impressive showcases for those products, if you want to really save money on those products, buy elsewhere. Just research any reseller you're considering buying fom, read their customer ratings, and if neccessary, call them and personally to find out their return policy, and to see if it is flexible ( which in most cases it is).
The name of the game here is getting a great machine at a great price from a reliable reseller. Otherwise, buy from Apple, and be prepared to pay a premium price...Good Luck!!
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