Resellers are not bright when it comes to BlackBerry

No matter what store I go into,... anywhere.. is there a sales person who knows a THING about BB products or accessories. It's getting annoying.
I was looking at one of these music gateways, in the store, debating about getting one. (Hate to spend my hard earned money lol) I asked if it would hook into my Bose dock? AND then can I play from my z10 AND will it play from my bluetooth laptop? I already know the answer but I always question everything to death assuming I am wrong.
The sales guy starts to read the little blurb on the display in front of the Music Gateway (which was too small for me to read w/o my glasses) & said.. Oh.. yes, it will use NFC to connect so your dock will need NFC. & so will your laptop. Not many laptops have that. Sony does. I'm like.. NFC? It doesn't use BlueTooth? He says no. FIrst.. pare it.. & as he starts to explain paring, like I have no clue... he contiues to read the little blurb on the display & says.. wait. No, it does use bluetooth. So your z10 should work... & your laptop will work, if it has bluetooth.
But you can find a salesperson in every store that can tell you anything about i{REMOVED}. lol
OMG.
Mod Edit: Edited content to comply with Community Guidelines and Terms and Conditions of Use.

Resellers have the BB because somebody told them it is a good device. In Hong Kong they make big eyes when you tell them that you want to buy one. You can get almost everywhere BB, from Bold over Porscher, from Q5 and Q10 over Z10 to Z30. But as soon as you have a question you stay alone. And worst to get accessories, for Z30 it is impossible to get any cover or screen safer. I changed from Apple to BB. But the Apple service (if you have an apple store close by) is the best, sorry to say so.

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