Reset/change password error - cannot log in to builder

Hi
a)
I have a problem accessing the builder (3.1). This has happened today for the first time.
On logging into the builder, I'm diverted to the password change page, prompting for old and new passwords.
This page displays a null username, and on entering old and new passwords, tells me my old password is invalid.
b)
I then clicked "Reset password" on the login page, and entered my email address and workspace. the response was:
"Contact your application administrator.
print success message checksum content error: : F1AF84EC42295D6E0E32FF867107218C
Return to application."
Nevertheless, I received an email with new passwords for my user and ADMIN. When I log in using my new user password, I get problem a).
Any ideas? It's rather urgent...
Thanks
jd

Thanks Scott,
That fixed it.
Sounds like you've encountered the problem more than once before. It's a scary one. Wonder if it's documented anywhere...
jd

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