Reset/change password error - cannot log in to builder
Hi
a)
I have a problem accessing the builder (3.1). This has happened today for the first time.
On logging into the builder, I'm diverted to the password change page, prompting for old and new passwords.
This page displays a null username, and on entering old and new passwords, tells me my old password is invalid.
b)
I then clicked "Reset password" on the login page, and entered my email address and workspace. the response was:
"Contact your application administrator.
print success message checksum content error: : F1AF84EC42295D6E0E32FF867107218C
Return to application."
Nevertheless, I received an email with new passwords for my user and ADMIN. When I log in using my new user password, I get problem a).
Any ideas? It's rather urgent...
Thanks
jd
Thanks Scott,
That fixed it.
Sounds like you've encountered the problem more than once before. It's a scary one. Wonder if it's documented anywhere...
jd
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Reset/change password error - cannot log in to builder - HELP!
I'm encountering the same problem I described some time ago here: Reset/change password error - cannot log in to builder
Briefly, the builder tells me I must change my password. When I attempt to do so, the password change page displays a null username, and tells me that my existing password is invalid. The same password failure occurs using the new password emailed to me by the "Rest password" function.
I've cleared my browser cache, closed the browser, rebooted my client (WinXP), to no avail.
Anyone able to help?
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Workaround: log in using a different client machine.
Scary.
It looks the same problem reported, without response, here: Apex.oracle.com SaaS Login - Must Change Password.
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