Reset documents and data in yosemite

How does one reset data & documents in iCloud under Yosemite? I've used this support document (https://support.apple.com/kb/PH14669?)viewlocale=en_US&locale=en_US) under Mavericks, and the directions worked. But under Yosemite, all I see is a dialog box that says (paraphrasing) "click here to sign out of iCloud on all browsers." The button to "reset" is gone.
Any help appreciated.
Early 2009 iMac, 8GB RAM, Yosemite 10.10.2 with all updates.

Welcome to the Apple Community kmaddenmpg.
That is what is supposed to happen when you reset documents and data, it indicates that there is some difference between the two sets of contacts.
The following article(s) may help you.
Resolving duplicate contacts

Similar Messages

  • HT5824 Cannot find Reset Documents & Data Reset Documents and Data only sign out of all browsers available under Advanced settings

    Hello.
    I am trying to reset all my data stored on iCloud account. How can I do this?

    That feature is no longer available.

  • Document and data not showing in mac

    I upgrade my iCloud to iCloud Drive when I used the Yosemite . Yesterday, I reinstall Mavericks and then iCloud is not working anymore. I can't see iCloud in Pages , Numbers, Sketch 3 , etc. I can't access any iCloud Data anymore and I can't work at home now.
    Is there any way to download iCloud Drive or how to do to support iCloud Document and data again in current Mavericks.

    Is there any way to download iCloud Drive or how to do to support iCloud Document and data again in current Mavericks.
    iCloud Drive does not work with Mavericks. It requires the system support of Yosemite.
    There is no way to share documents in iCloud between Mavericks and the system to come.   Use dropbox, if you need to share documents between incompatible system versions.

  • REMOVE Documents and Data... HOW!?

    No, seriously... HOW.
    I have tried every **** thing I could find via a google search, and I've read countless threads with countless "well, it worked for me" stories. Nothing is fixing it. I have done everything except a master reset. I have gone to icloud.com and reset D&D, I have done it through my Mac system preferences, I have managed icloud settings via my iphone, I've erased all texts and emails. Heck I deleted an email account on my phone! Nothing changed. NOTHING.
    I still have 2.7GB being taken up by D&D. My iPhone4 is only 16GB, and the majority of my space (~8 or 9GB) goes to music. According to my icloud usage, I have 5GB of 5GB. I've turned off icloud and deleted the account off my phone, and deleted apps where I could. It's gotten really frustrating that I can't take a photo or update my phone with out deleting photos or music first, (I know, I know... first world problems). I only have about 30 photos on my phone, too. No videos. No voice memos, no voice mails... I just don't want to do a master reset and lose everything since I read somewhere that if you do a backup, it'll just slap the D&D right back on there. It would just be really sweet to get those 2.7GB back, but I feel like it is a lost cause since there is no real answer. I know apple support just posted a how to about a week ago for this, but I tried both methods. I tried restarting my phone. I tried backing it up again. I tried syncing it. Nothing.
    Is anyone just as frustrated as I am?! And is there ANYONE that has a solid answer?

    Documents & Data contains... well, documents and data that are being stored/used by the apps on your phone. The only way to get rid of it is to delete the documents/data from the apps that are storing it there or delete the apps that are doing so entirely.
    If you go to Settings>General>Usage, you can see exactly how much space each app on your phone is using. If you tap on the individual app you will see details of how much each is using in documents & data.

  • Documents and date

    I am trying to make space on my phone and itunes says i have 10gb of "documents and data". i dont know what this is and i want to get it off my phone

    If you have any word processor, delete the docs, email attachments, etc.
    Settings > General > Usage > check what apps are using them.
    After you clean up a little:
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • Managing Space on my phone. Majority of space is occupied by "Documents and Data." What is Documents and Data?

    Trying to free up space on my phone, but when I plug my phone into my computer, it tells me that a majority of the space occupied is by "Documents and Data." I don't know what Documents and Data is and I don't know what I have to delete to free up space on my phone. Thanks.

    Reset iCloud Documents & Data - Apple Support

  • What is documents and data and how do I remove it?

    When I updated my phone I noticed documents and took up a lot of space. What is it and how do I remove that?

    I made some significant discoveries on the Documents and Data battle last night and wanted to share.
    1) Turning off Documents & Data made no difference in the 4.7GB chunk of mystery space being used up by D&D on my iPhone 4S.
    2) Removing Texts did help, but I was still left with 4.1GB of mystery space. I had one text message with my son in the USAF that had lots of videos and pictures. I made sure to save them to my Camera Roll before deleting. But that one text was over .5GB. So Texts matter.
    3) Backing up and Restoring just my Settings did not eliminate any of that 4.1GB.
    4) Reseting my phone as a new phone initially did, until I added my two email accounts.
    JACKPOT.
    5) My Gmail account, upon extensive review, retains all the same folders on my phone as it does in my Gmail account on the computer (which I've never once visited). I looked in each folder until I came across one that said All Mail...containing 830 emails that date back to the establishment of that email address in the summer of 2012. On my phone there is no option to delete those, other than the painful process of going Edit>Tap>Tap>Tap>Tap>Scroll>Tap>Tap...830 times. I logged onto my Gmail account on the my computer, visited the All Mail folder, did a mass delete (100 items at a time) and then emptied the Trash
    6) All 830 items were still on my iphone and were not budging without individually being deleted and I couldn't find a Sync with Gmail type option, so I deleted the Gmail account and then added it back to my phone immediately.
    BOOM - Docments and Data went to 60.1MB. 
    The good news is that if you have a Gmail account and need to fish out an old email, you probably can. You have to work at it to make them go away. I had one come in this morning and had to flush it through my Inbox, the All Mail and then the Trash to get rid of it. I've opted to instead use the Gmail app for that account to save me this drama again.
    I also use an iPad and through the cloud, had duplicates of ALL my text messages and the gmail account. Which explains the 'your storage is almost full' messages I've  been fighting.
    I am happily restoring all my music and plan to spend today in an 80s music haze. I hope this helps someone.
    Good luck to all.

  • IOS Still Won't Sync Documents and Data

    For about four months I haven't been able to use iCloud's documents and data on my iOS devices.  AppleCare have tried to help but I'm still getting nowhere.
    If I open an iWork app on my Mac it shows me the files which are stored on iCloud.  I can go into Safari, upload or delete a file and it's reflected live in the apps on my Mac.  If on my iOS devices I open up, say, Pages and I'm met with the lone "Getting Started" document.  I've gone into the iCloud settings and documents and data is on and then checked the settings in Pages, Keynote, and Numbers and they're all set up to use iCloud.
    I have toggled these iCloud settings, deleted my iCloud account across the Mac, iPad, and iPhone and the iOS devices are still not showing any of my documents. I've gone as far as resetting my iPhone and iPad to factory settings, restoring the devices and still getting nothing. I even formatted and did a clean install of Mountain Lion on my Mac but still no luck.
    If I go to Settings > General > Usage, iCloud > Manage Storage and look at Documents & Data > Pages -- it displays a list of the files up on iCloud.  Same with Keynote and Numbers.
    The iOS side can see the documents up in iCloud but won't show them in the appropriate iWork apps while the Mac and iCloud sync quite happily.  I should say that Calendars, Mail, Reminders – everything but documents and data – work perfectly.  Just documents and data.  AppleCare had engineers reset my account but still no luck.
    Has anyone had a similar experience?
    Thanks

    Hmmm, I'm able to sync fine with Outlook 2003. Unfortunately, the iPhone won't sync with any Outlook versions prior to that one.
    I was upset and frustrated too, but some savvy net searching yielded a fully licensed, legit copy of Outlook 2003 for less than $40. I actually like it better than previous versions of Outlook and see it as a great upgrade, and it syncs with the iPhone. Upon installation, it brought over my old Calendar, Contacts, etc. It's all there.
    I've ditched using Yahoo! calendar and contacts as I never felt comfortable with putting my friends and family's information on the internet.
    Hope this helps. Cheers!

  • Where is the documents and data option?

    I don't have the documents and data switch in iCloud settings on my iPhone 6. Ive checked my friends iPhone 6 and he has it. I've tried to lookup a possible answer but all I have found is to remove my profile which I don't have.
    I just have one iCloud.
    Any ideas?

    No I don't, I don't have Yosemite on my macbook yet. Will it benefit me If I put iCloud drive on my phone even if I don't have it on my macbook?
    The reason I want to be able to fix this issue is because I have an app: Clear that I want to sync with iCloud so that it matches my macbook Clear app. When I try to turn on iCloud in the apps settings on my phone it tells me that I have to enable iCloud documents & data.
    Thanks for the help!

  • How do i reset time and date on my itouch

    how do I reset time and date on my itouch?

    Go to Settings>General>International and make sure that Calendar is set to Gregorian.
    Bext
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • How do I delete documents and data on the iPhone 5?

    I've been seeing responses such as turning it off, so I did. However I didnt change my memory at all and when I found out whats using it up it was message with (saved) next to it. So i deleted some conversations from other contacts, but it barely dropped to like 1 GB. I check and check to see what else is being used up and music I don't have a problem with and I always delete pics and apps, like google drive. Can someone tell me how can i delete even more of documents and data?

    gail from maine wrote:
    Hey, you said "sorry"! I think that is very nice....
    GB
    That is certainly a possible interpretation.

  • How can i disconnect and delete documents and data from my phone?

    Documents and Data from my computer are eating up the storage on my phone. I only have 400 pictures and its saying my storage is full and my phone won't back up to iCloud because my storage is too full but have almost no apps on my phone.

    See if this article helps: iCloud: Remove documents from iCloud

  • How to clear documents and data for third party applications

    Anyone can help me how to clear the documents and data for apps like facebook , i tried to delete the app and re-install but there is no change , please advise ,
    thank you.

    Manage the data on the device via iTunes.

  • How to clear documents and data storage

    I cannot seem to get 6.08 worth of Gb off of my documents and data someone help!

    Manage the data on the device via iTunes.

  • Why is my "Documents and Data" section taking up so much space on my iPhone?

    Before I updated my iPhone to iOS7, my "Other" section was giant, taking up over 4 GB! After I updated, the section split into "Other" and "Documents and Data". My "Other" section is under control now, but my "Documents and Data" section has over 3 GB, and I can't figure out why. I deleted many, many texts and it hardly changed the usage in this section. I've searched all over Google and Apple and can't seem to find a solution.
    I don't even know what this space is used for. What falls under the usage of "Documents and Data"?
    And how can I minimize this usage?!
    Someone please help!
    Thanks!!

    According to Apple at the time to the iOS launch, it was confirmed that the iOS 8 in iPhone 6 will consume maximum 3GB of space.
    So its actually the iOS 8 and the system files that has been categorized in the OTHER section using 2.83GB of space.

Maybe you are looking for

  • Error message (-69)

    I have had iTunes for along time and now for the past 3 days I can't seem to log on to my jukebox. Everytime I go to log on from my short cut it reads The itunes application could not be opened. An unknown error occurred (-69). Please help me, I have

  • What's wrong with my alignment?

    http://www.whsprx.com/index8-16.html the navigation tabs at the top of my page are a SWF. the table/cell it's in has no padding or spacing or anything, but it's not flush against the right and bottom of the banner like i want it to be. i looked in my

  • What is the latest version of safari for macbook pro

    Latest version of safari for macbook pro

  • Printing to specific coordinates

    Is there any java methond that allows you to print a string to specific coordinates (row, column)in console mode? I have looked at System.out.println and System.out.print methods but did not see an option for this.

  • It possible to send a copy of invoice as pdf files to sales agents bye-mail

    Hi All, Please let me know, is it possible to send a copy of invoice as pdf files to sales agents by e-mail triggered by the invoicing or is it only possible manually through ZPDF. If Possible please let know how to achieve it. Aditya