Reset dunning level

Hi, is it possible to reset the dunning levels of the bp? My customer tried the dunning wizard once but now want to reset the dunning levels because the customers 've neve got the dunning letters.
Is this possible and how?
Best regards Philipp

Hi Phillip
It is not possible. You must log this on the support portal and SAP support will provide a solution. I had the same issue with a customer and the support team resolved it.
Kind regards
Peter Juby

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Is it possible to set dunning level of cleared documents?

We'd like to use dunning to report on 30, 60 and 90 days in arrears. It's easy to turn it on going forward. However, we'd like to process all our cleared items (BSAD) and set the dunning level on them as well if that's possible.
Has anyone ever done this before? Any suggestions on where to look or how to do this?

Thanks for the quick answers... That's too bad there isn't anything out of the box to do it.
I'm going to investigate the program RFFMINTCALC which calculates dunning interest on cleared items. I'm hoping it will be easy to modify to make it calculate the dunning level and update bsad.

Get credit memos to print on Dunning Level - All Print layout

Greetings,
I am wondering why credit memos do not show on the dunning level - all print layout. If I click on the edit icon it lists credit memos within here and it looks like they should print, yet when I run the wizard and I have a customer with a credit memo on their account it does not show on the statement printout. Any ideas?
The only clue is on the dunning recommendation report all outstanding invoices get flagged to dunning level 1 whereas the credit memo stays at level 0.
Thanks for any help you can give.
Aaron

The reason behind - might be an outstanding functions need to be developed later or a bug. Only if the link is there, you may print them out. This is a fixed PLD that you don't have any controls.
Thanks,
Gordon

Changing the Dunning level and reports for Dunning

How can I change the 'Dunning level' for line items in the 'Dunning History/Dunning overview'? I have read in help.sap that I can change it, but am not able to find where I could do that.
link: http://help.sap.com/erp2005_ehp_03/helpdata/EN/bc/2127c4265911d286d6006008bbc8e8/frameset.htm (In 3rd para).
Can anyone tell me if there are any reports available to view the 'Dunning list'(other than Dunning History in F150).
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Please give me your suggestions ASAP.
Thanks
Edited by: sapfan 20062007 on May 3, 2008 10:39 PM

Thanks .
I'm looking at running the ALFS editor . I'm in WebAS 7.00 . The Themes/templates and brand colours on the left frame does appear but the bsp page does not appear . used the standard bsp page which appears as a default ( bsp add it05 ) . The error message is as follows
The following error text was processed in the system:
BSP Exception: Das Objekt entrypoint.htm_sap-themeRoot=/sap/public/bc/ur/design2002/themes/alfs1000101F5FFFA2F4F4F2929296F8FAF3F5F7F in der URL /sap/bc/bsp/sap/it05/entrypoint.htm&sap-themeRoot=%2fsap%2fpublic%2fbc%2fur%2fdesign2002%2fthemes%2falfs1000101F5FFFA2F4F4F2929296F8FAF3F5F7F ist nicht gültig.
But if I run the bsp application manually then the right theme does get picked up . I made the entry in the bspthemeroot table and put in the alfs parameter in the above url ( 1000101F5FFFA2F4F4F2929296F8FAF3F5F7F ) . The bsp application works fine but not the alfs editor . Any ideas ?

F150 Dunning creation without increase Dunning level for document Type

Hellò everybody,
I have this request , How I can do a dunning Letter and for a specific Document type , must have always a Dunnng level 1 . I mean do not increase the Dunning Level every time.
For istance :
Every week we make one dunning run. This run has to include all open invoices from ordinary deliveries (dunning level 1 to 3) and also the open invoices for a specific Document type (dunning level 1).   This Specific doc.type have not dunning level 2 or 3 .
I have check on BTE and I have update 00001051 DUNNING: Read additional fields for MHND (BSID) with this Abap code :
IF I_BSID-BUKRS = 'KC01'.
        IF I_BSID-BLART = 'B2'.
      IF C_MHND-MAHNS IS NOT INITIAL.
        C_MHND-MAHNN = C_MHND-MAHNS.
      ENDIF.
    ENDIF.
ENDIF.
ENDFUNCTION.
But nothing happen ...
Who can help to me ?
Thanks in advance for everythings.
Anna Rosa

Hi Vassy , thanks for your prompt answer , I explain better with example :
first time Dunning : Customer AABB
Invoice 1 100   lev 1    Special Invoice
Invoice 2 200   lev 1
Invoice 3 300    lev 1
The Customer do not pay nothing
Second Time Dunning Customer AABB
Invoice 1 100   lev 1    Special Invoice
Invoice 2 200   lev 2
Invoice 3 300    lev 2
Thirt time Dunning Customer AABB
Invoice 1 100   lev 1    Special Invoice
Invoice 2 200   lev 3
Invoice 3 300    lev 3
I mean in the same Dunning letter for invoice 2 and 3 the level Dunning increase(as usual) for Special Invoice number 1 the Dunning Level   still remain 1.
I know that I can change Manually on open Item the Dunning level but I looking for if it's possible to this automatically.
Thanks a lot.
Cheers.
Anna Rosa

Problem with a BAPI collecting dunning levels

Hello all experts,
I am having a problem with BAPI DebtorCreditAccount (called from a VB program), collecting dunning levels.
The BAPIs is called like follows (only the essential code is shown):
The first function (GetCustomerCurrentBalance) works fine but the second (GetCustomerHighestDunningLevel) doesnt work.
    Public Function GetCustomerCurrentBalance(ByVal strCustomerID As String) As Decimal
        Dim objARAccount, objReturn, objActualBalance As Object
        Try
            objARAccount = Me.p_sapBapi.GetSAPObject("ARAccount", "1000", Me.ConvertCustomerID(strCustomerID))
            objARAccount.GetCurrentBalance(Return:=objReturn, ActualBalance:=objActualBalance)
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        Catch ex As Exception
            Return 0
        Finally
            objARAccount = Nothing : objReturn = Nothing : objActualBalance = Nothing
        End Try
    End Function
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        Dim objDebtorCreditAccount, objReturn, objHighestDunningLevelD As Object
        Dim objTEST1 As Object
        Try
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            Return CType(objHighestDunningLevelD.Value("DUNN_LEVEL"), Integer)
        Catch ex As Exception
            Return 0
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        End Try
    End Function
The error message I get is:
Message: The runtime object of type DebtorCreditAccount with the persistent key 00000480060001 could not be created in the Business Object Repository.
Message-Nr: 826
Workarea: OL
R/3 error message: Object does not exist
Please give me some input on how to proceed!
Best Regards,
Niklas

Thanks Vijaya for your fast reply. The parameters that I am giving as input are however correct.
I have investigated the problem a bit further and tried some other calls.
If I just chose to create an object of the type DebtorCreditAccount (without submitting any parameters) and then use the same method call as before (se code in topic above) I get the following error: Mandatory parameter HIGHESTDUNNINGLEVELA missing. This must mean that it knows that something is missing.
objDebtorCreditAccount = Me.p_sapBapi.GetSAPObject("DebtorCreditAccount")
objDebtorCreditAccount.GetHighestDunningLevel(Return:=objReturn, HighestDunningLevelD:=objHighestDunningLevelD)
If if add the mandatory parameter HIGHESTDUNNINGLEVELA I get the error message "The persistent key for an business object instance of type DebtorCreditAccount has not been set. Cannot invoke method GETHIGHESTDUNNINGLEVEL. This I interpret as the object has not been right instantiated. This brings me back to square one.
objDebtorCreditAccount = Me.p_sapBapi.GetSAPObject("DebtorCreditAccount")
objDebtorCreditAccount.GetHighestDunningLevel(HIGHESTDUNNINGLEVELA:="0", Return:=objReturn, HighestDunningLevelD:=objHighestDunningLevelD)
Grateful for a response!
Regards,
Niklas

Dunning Level 4 without printing dunning letters

Hi,
We need to have the dunning level updated in the customer master, but does not want to generate the letters. It is for last dunning level 4.
We want to process the letters outside SAP for this level 4.
The F150 run is not updating the dunning level 4 if we have removed the form assignment to this level. What to do?
Regds,
Servesh

Hi,
Please note that the system updates the dunning levels in the customer master only when the printing of dunning letter is completed in F150. So printing the dunning letter is needed.
However you can print with this printout and can divert the output to a dummy printer via BTE 00001040 u201CDUNNING: Determine output deviceu201D. So the letter will not get printed actually.
Regards,
Gaurav

Dunning Old dinning level and dunning level

Hi experts,
I have one issue in dunning. the issue is where the dunning history for particular customer shows as old dunning level as 3 and dunning level as 2.
i have checked the customer master there is change in the dunning procdure. But the document and master data shows the correct dunning level with the new procdure.
so i didnt understand what is the OLD dunning level and dunning level for the same cusomer. the issue is only with one customer.
I have also checked with old procdure with same customer in table MHNK. there are some notices done. but how come the current invoice shows the old dunning level for the same invoice.
can any once explain me how to proceed.
Regards
Ashok

Hi
Thnks for the reply so we need to apply this note for making the old dunning level and dunning level makes equal after you run the program.
Also one more doubt, since i have observed that the dunning after the parameters entered. looks like this
Parameters were maintained
Dunning selection executed, job deleted
Dunning notice printed, job deleted.
the above doesnt means that they will update the old dunning level right.
Regards
Ashok

Through Programaticaly How To change Dunning Procedure and Dunning level

I am having the requirement to change the dunning procedure and dunning level programatically.
Is there any Function module or BAPI or sample code where I can change the dunning procedure and push the dunning level to
30(No matter at what level but it has to push to 30).

Try these function modules available through T.code FQEVENTS
FKK_SAMPLE_0351 or FKK_SAMPLE_0307 or FKK_SAMPLE_0744 or FKK_SAMPLE_0304
Or try creating one procedure to exclusively handle a particular level /dunning activity only and replace the procedure in the master data
Hope it offers some help

How to update the dunning level and dunning details: BAPI/FM??

Hi All,
I need to update the dunning history details(dunning level) for a contract account.
I am using the table FKKMAKO(dunning header).
Let me know if there is a Function module/BAPI/ any other way to update the dunning history details
Regards
Shiva

Hi,
Can you check if these FM's are useful:
CRM_MKTPL_GET_BP_SALES_AREAS
CRM_MKTPL_AL_FILL_PRODUCT
Hope this helps.
Regards,
Anup

Update dunning level and dunning details for a contract account

Hi All,
I need to update the dunning history details(dunning level) for a contract account.
I am using the table FKKMAKO(dunning header).
Let me know if there is a Function module/BAPI/ any other way to update the dunning history details
Regards
Shiva

545315 - FAQ: Dunning
[3] Question: How does the system determine the dunning level in the
              master record?
       The master record stores the highest dunning level that has been
       determined for the account during the last dunning run.
       If an account receives several dunning notices (e.g. in the case
       of dunning by dunning level), make sure that you use ascending
       order when printing, since the master record is updated after
       each dunning notice.
Note 838334 may also be the case.
cheers,
Jon

Dunning Key and minimum amount per dunning level

Dear Friends,
Can any one please explain the dunnig key functions?
While defining the minimum amout their is two terms one is open item and another one is total amount.
The definintion of total amount is all the items in an account means the items which are paid also? because I am confuse to understand the differece between total amount and open items. Please expain the both the terms.
Thanks in advance,
Regards,
Mahendra Dev

Dear Rajeev,
Lots of thanks for your reply.
as per my understanding on behalf of your explanation.
Total Open item can be total of item in grace period and also the item which is in dunning level
and the total item only the total of item which is in dunning level.
I am in the mid of chapter of Minimum amount per dunning level.
and want to clear the term the relation between the total amount and the total open items be greater than a minimum percentage.
Please confirm. Lots of thanks in advance.
Regards,
Mahendra Dev

DeActivate - Dunning Levels - Setup Window

In running the Dunning Wizard process we have designed the Dunning Letter forms thru PLD. Our customer has activated the Dunning Levels - Setup Window thru the Main Menu Form Settings. The Dunning Wizard now does not print the forms as designated in the PLD. It seems to be picking from the three default forms associated with the Dunning Levels - Setup Window. How do you de-activate this window?

Could you check which template is set as Default for each of the levels.
There are Dunning Level 01 (template DLN0), Dunning Level 02 (template DLN2), .. so on
In the Print layout selection window make sure you have the correct template set as default.

Dunning Letter No is always 1 even though Dunning Level is 2, 3 and so on

Weird problem on SBO 2007A SP 1 PL5
Dunning Levels seem to be set appropriately:
Dunning Letter 01 - 15 days
Dunning Letter 02 - 35 days
Dunning Letter 03 - 50 days
Dunning Letter 04 - 70 days
Dunning Terms are one letter per Business Partner with Apply Letter template by Highest Level selected.
The Dunning Wizard shows business partners with level 1,2 and so on, yet the Letter No. is always 1.
How can I get the Dunning Wizard create letters for other levels other than 1?
Here is a screen shot of my Dunning Wizard Step 5 of 6. http://www.octavesolutions.com/erp/dunning.jpg
Any suggestions would be greatly appreciated.
Thank you for your time.

Hi Mike:
I have solved the problem on my system. It is not related to my comment below. Can you check to see if you have checked the box to "Apply Letter Template at Highest Level. " I hope this fixes it for you.
I am having the same problem. I have the PLD's assigned to each Dunning level and everything tested fine in demo. It printed the correct letters to the correct level.s Now it prints the same letter for every Dunning level and the letter is not one of my PLD letters. I now see the "Dunning Levels - Setup Window" has been activated . It was not there before. According to the help this is activated from the form settings on the mani menu. Do you have the Dunning Levels showing above Dunning Terms in the Admin > Setup > Busienss Partners menu activated. Just wondering if we have the same issue??
Edited by: Vicki Smith on Sep 28, 2009 6:47 PM

Dunning letter split per dunning level

Hello,
I have a requirement to print separate dunning letters per level for each customer (2 level procedure, 10days and 17days). The problem is that we have all levels in the dunning letter being printed out now; 0, 1, 2. We probably can live with having 1 and 2, how can we avoid the 0. I have removed the check for box 'print all items' but it still prints any item which has been due for more than a day. I would like only items with level 1 or 2 to be displayed.
I am seeing some documentation which suggests that we can do that at company code level, but not sure where.

Hi
When you have area 0 1 and 2 you can set the values from 1 and to 2 in 0 and 1.
In you Dunning letter you have to meve the texts to.
In your sap script /form you can say start on a next page for the next dunning level. When the Header and Footer is set up correct, only (sub)totals by level you can sent it out as 2 letters

Reset dunning level

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