Reset email alias password on iCloud.
With the transition from mobile me to iCloud, one of my email alias requires me to input a password in Mac mail. I cannot remember the pass thus am not receiving email sent to my alias. I've gone online to iCloud and cannot find an easy way to reset the password. Is this the same password as a person's apple ID or main email or something I made up years ago that I cannot recall? And how do I reset a pass on an email alias account?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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I forgot my email and password to Icloud lock my Iphone and I did not enter him what is the solution I hope to answer
iPhone 5s, iOS 7.1
<Personal Information Edited by Host>Reset or recover your Apple ID and/or password:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
if i forget my email & my password in icloud , My iPhone is have a device from a previous owner’s account ?
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
JohnMoney1 wrote:
I went through all the steps of resetting the phone now its telling me to give the apple ID of the previous owner but i can't get a hold of them,
Then you have a Device you cannot use. -
aI have a new email and password for my Icloud account and have a HP Pavillon laptop. Cnt sign into Icloud/ It says connection error! I had Icloud on my HP Pavillon before.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I want to reset my security qns, but i fogot my reset email and password
what 2 change my reset email.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113751) -
HT204053 How do I change email address & password in iCloud?
How do I change my iCloud email address & password?
To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
HT201363 I can't remember my security question but I don't know what my reset email or password is
Will someone help me please?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Can't sign in using any 3rd party email client with my iCloud account on any Mac or any other Mac. My iCloud will only work with Mail.app. All the clients I tried work perfectly well as long as I sign in with somebody else's iCloud account. But mine won't work no matter the client (Postbox, Unibox, Airmail...) and no matter the computer.
I can access my account on iCloud.com, but I can't use email clients without getting error messages prompting me to check my password or login.
I was able to use those clients in the past but a couple of months ago I got logged out of Airmail and the issue started just like that!
I tried every possible mail server settings including the following:
IMAP information for the incoming mail server
Server name: imap.mail.me.com
SSL Required: Yes
If you receive errors when using SSL, try using TLS instead.
Port: 993
Username: The name part of your iCloud email address (for example, emilyparker, not [email protected])
Password: Your iCloud password
SMTP information for the outgoing mail server
Server name: smtp.mail.me.com
SSL Required: Yes
If you receive errors when using SSL, try using TLS instead.
Port: 587
SMTP Authentication Required: Yes
Username: Your full iCloud email address (for example, [email protected], not emilyparker)
Password: Your iCloud passwordThose are the correct settings, and they work with any email client that supports Imap.
Try again. -
Hi,
I tried to add a 3rd email alias to my icloud account. Everytime I get an error that I have to wait 7 days to add a new one. I moved my .me account with 2 Aliases on the icloud release day and after that I dont add or delete an alias. The move is over 7 days ago, so why I can't add a 3rd Email Alias?
Thanks
AlexHad exactly this problem for about 4 months. Some folk have been able to do it, some still can't. I finally had some movement in a way. It refreshed and said I had a full amount of aliases again. Which was a bonus cause I didn't think I had one of them.
Now I deleted another one to make room again, and it keeps coming back each day. Hurrah! Or not. This has been buggy and not working properly for ages and still no solution or response on how to make it do what it is supposed to. I'd have rather stayed with me.com and paid yearly for it to work rather than not pay and it not work properly. -
Forgot icloud password. After resetting, password recovery email is sent to icloud mail.
Hello everyone
I have recently bought an iphone 4s, and created an icloud account. And when you create an icloud account, it is used for icloud emas as well right? So what happened is that, i forgot my password for icloud account, and after resetting it, password recovery email is sent to icloud email. But i cant access it because its the same account as my icloud email. I dont want to lose my account. Please help.Go here: https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=133314
After you enter your serial number, you can chat directly with an apple support tech. There is an option to request free support. They may not charge you for this issue. -
How do I reset my iCloud old inaccessible email and password with my new iTunes email and password currently working on a different device? Thanks for any suggestions ,
TThat's the problem. I've tried to delete the current icloud account but in order to that you need to put in the old password which I don't have so it kicks me out.
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I reset the ipad. hoping it would help. but still it needs password for activation. the owner already forgot password for icloud as well as password of the email since it was not used since 2011. help please.
Your sister can go to https://iforgot.apple.com/ and see if she can recover her password.
There is nothing anybody else can do. -
Not receiving the iCloud password reset email
I am trying to assist a friend in retrieiving the information stored on his iCloud account via an iPhone that has since been broken
I've attempted to use the link several times to send an email to the Hotmail email address that is set-up as the iCloud user name but while I get the email sent confirmation, as yet no email has been received at this email address and I'm running out of suggestions as to how to help.
I also attempted to follow the security questions route to resetting the password but sadly failed at the first hurdle and I can only assume that his date of birth was originally entered incorrectly, as when I enter his actual birth date, I get an error message
I also thought that I might be able to access a password reset by using the same iCloud user name as his Apple ID, since with my own account, my Apple ID is the same as my iCloud user name but his iCloud user name is not recognised as an existing Apple ID
Any help or assistance would be most gratefully received as he's desperate to recover some photos etc that were uploaded to the iCloud from the broken iPhone and with him being somewhat technically illiterate, I appear to be the only person who can assist and without the password reset email being received at the Hotmail address which is the iCloud user name, I am totally flummoxed as to being able to offer any further assistance.
With my utmost thanks in advance to anyone who might be able to offer any sugggestions or advice in this bothersome matter
Kind Regards
BernardThanks a million randers4 for taking the trouble to get back to me.
I will get my pal to come over when we've both time to sit down and foillow your advice (and the link). However, sadly I suspect that we might have a problem proving his identity to the satisfaction of the support team, as whenever I've tried to assist this mate in the past, the same issues have always arisen, where he's not got a clue as to usernames, passwords, security questions.
I presume he must have some sort of underlying paranoia about revealing any genuine information about himself online. This proves incredibly frustrating and I invariably end up tearing what's left of my hair out, in my efforts to resolve his myriad of technical queries and yet while I invariaby end up losing patience, tired of trying to drum it into him to write login details down, to keep them safe, or to only use answers that he knows he will remember, in light of everything that's come to light recently, in truth perhaps it's me who is the stupid one for freely giving up all my personal information online and it will eventually prove that he is most sensible for refusing to relinquish any genuine personal details about himself.
Then again, at least I am able to retrieve my iCloud photos!
Apologies for waffling on. Hopefully I can come back to say issue has been resolved, but I've an inkling I might have to return to enquire if there are any further options
Kind Regards
Bernard -
Forgotten iCloud password and not recieving password reset email.
Hi, I have an iPhone 5, iOS 8.1.2.
My iCloud account is an Apple ID that I do not use anymore, yet I can't sign out because I don't remember the password. I also don't remember the security questions.
When I request a password reset, I'm supposed to receive an email, but I'm not finding any, in any mail box, of any of my email accounts.
Please help? I really want to sign out of the iCloud account and deactivate/delete it so I can use my current one.
Thanks. I really appreciate any help.Greetings LeahAly,
If you are having an issue with not receiving your password reset email, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.
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