Reset forgotten security questions answers
I'm trying to reset my security question answers since I don't remember what they were.
I'm on a new computer, trying to make a purchase from itunes and cant unless I answer
the questions. When I go to manage my account, I click on the link that says insturctions
will be emailed to me, but the email with the info never comes. Help.
How do you get the email? I have forgotten the answers to my security questions (either bad memory or they changed the questions on me since I can't remember). I have sent my problem to apple support but no reply or anything when I really need to make a purchase on my phone. And when I go to manage my account and there was no option to reset the questions.
Similar Messages
-
How can I reset the forgotten security questions/answers?
How can I reset the forgotten security questions/answers?
Try this Discussion...
https://discussions.apple.com/thread/4305745
Or the More Like This on the right... -
HT5312 How to reset the forgotten security questions/answer.thanks ???
dear, gents
please help me How to reset the forgotten security questions/answer.thanks
best regards
AndamYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102966) -
HT5312 how can you reset your security question answers?
Help i cant download any apps or music now. i forgot my answers cause i made this account long time ago.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I don't have a rescue email and how I can reset my security question answers
I didn't set the rescue email when I created my app ID, How can I reset my security questions answer? I have forgotten the answers which almost drives me crazy
You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
When I go to the manage my ID page it only asks me the questions and does not allow me to change the answers.
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
How do I reset my security questions answers when I forget then
How do I reset security questions answers without calling an apple store? I just want you email my answers to me
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
HT201303 How do I reset my security question answers? I can't remember them.
I've tried every answer I can think of..
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
-
TS2446 How can i reset my security question answer?
I need to reset my security question answer because i forgot the answer!
Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive. -
How do you reset the security question answer? I forgot mine.
I need to know how to reset my security question answers because i forgot mine..
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT1920 how do i reset forgotten security questions
Hi
How do i reset forgotten security questions on an old account
ThankyouIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT5570 How can I reset my security questions answer?
How can I reset my security questions answers if I forget them?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
TS2446 Cannot reset my security questions answer Please help
I have forgotten my security questions answer and I cannot purchase anything on my iPad however, can purchase app s on my iPhone. I have tried reset my security questions answer but I have never received an email from apple. Please help
See Here..
Apple ID: Contacting Apple for help with Apple ID account security -
HT1904 How do I reset my security question answers?
I just got an iPhone and for me to use my previous iTunes account to download new music I need to answer my security code questions. I forgot them so I need to reset them. How do I go about doing that?
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
Apple send me a recovery e-mail to reset my security question answers however the e-mail they send has NO link for me to click in order to reset it?! See screen shot Apple.............. Please help!!
How/where are you opening the email ? Have you tried opening it in a different browser in case the reset link is being blocked due to the security settings that you have set on the one that you using ?
Maybe you are looking for
-
How do you down load iTunes 11.1 on an iPad 4
I am using iTune 11.1 on my mac- when I connect my iPad 2 or my iPhone 5 to my mac I get the following error message "The iPhone "Martin's iPhone 5" (or iPad 2) cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com to
-
Bold text formatting doesn't work on Android device
I've encountered AIR issue with text formatting. Bold formatting doesn't work on android device. I've opened item in adobe bug system https://bugbase.adobe.com/index.cfm?event=bug&id=3638337 which describe the issue. Currently I haven't received any
-
Nokia N8 "Pbk2ServerApp: Already in use" error. Wh...
During contacts editing on my Nokia N8 I am continuously getting the error message "Pbk2ServerApp: Already in use". Need help to get it resolve. --Vinod
-
I have a 1999 clamshell and have 10.3.9. Lately, I've noticed that the performance is affected. I'm thinking of switching back to Classic but want to know if this is necessary. Main Problem: Cannot connect to DSL What I Want to Keep on Classic: Wirel
-
Exporting images, no thumbnail
I have briefly reviewed a couple other threads on this issue. Not getting a thumbnail in preview for exported images. Worked fine in Aperture 1, now just upgraded and no thumbnail. Any way to report this to apple or fix it now internally? rick