Reset iMac to factory setting and Mac OS X

So I want to sell my iMac from early 2009 (see technical fact sheet here: http://support.apple.com/kb/SP507 ).
I need to do factory reset. The original OSX is 10.5 if I am correct, but i am already at 10.8.2 which is the latest.
My question is does reset forces it back o 10.5 and if so can the buyer upgrades to 10.8.2 at no cost? I don't remember how I upgrade it. I have been using Ubuntu too long. Thanks
-- sent from iPad

Just as an added clarification: any OS license obtained from the App Store is forever tied to the Apple ID it was purchased with and is not transferable. If you left 10.8.2 on it, the buyer would not ever be able to download/reinstall because his Apple ID and the machine ID do not match the purchase records.
So you are required to uninstall the OS and reinstall the original OS - if that was indeed 10.5, and you do not have the original install disks, you will need to call Apple for replacement disks.

Similar Messages

I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.

I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.

Use Internet Recovery. You shouldn't need an AppleID. http://support.apple.com/kb/ht4718
Internet Recovery will install the OS that shipped with the Mac. You can then upgrade to Mavericks if that was not it.
Do you have an App Store account? Did you ever use it to install the OS?

How to take Mac Mini 10.5 back to factory setting and reinstallation

How to take Mac Mini 10.5 back to factory setting and reinstallation. I have printed off the instructions - followed U tube but still cant get the start up to bring up the recovery menu - anyone please give me ideas. I have just purchased new Mac Mini Yosemite and want to give the other to my grandaughter - wondered if it had something to do with my keyboard which is a Logitch Classic Keyboard 200 - assistance please.
many thanks

thank yo so much Niel - I do still have the original DVD's and tried restarting whilst holding down the C key - I assumed the windows key is the option one on the logitech keyboard - will give it another go - many thanks.

I have an I Phone 5 White 64G, 1/12 month old , and I was an a call and I use the speaker mode , then all the sudden I couldn't hear anything ... I reset the mute switch , I reset setting to factory setting and still no sound... I think speaker just burn

I have an I Phone 5 White 64G, 1/12 month old , and I was an a call and I use the speaker mode , then all the sudden I couldn't hear anything ... I reset the mute switch , I reset setting to factory setting and still no sound... I think speaker just burn out:(

sunshinesunshine wrote:
So basically if a iphone has a fault after the 1 year warranty period is over, there is nothing the consumer can do but purchase a new phone??
Pretty much. Except that Apple will replace it for a fixed fee that is far less than the cost of a new phone. In the US the replacement cost for an iPhone 4 is $149. It is comparable in the UK. Unless you can prove that the fault was present at the time of purchase. A switch wearing out would probably be considered normal wear and tear, not a "fault".

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year.

HT5654 Tried to restore my ipod to factory setting and now it erased everything and says their is an error (1) and the apple logo is stuck on the ipod. EXTREMELY FRUSTRATED!!!! Would have never done this if I knew this was going to happen! itunes is upda

Tried to restore my ipod I just wanted to back to factory setting and delete everything on it. I did it and NOW everything is erased, gone, and stuck on the apple logo. Populated that it is in recovery mode and needs to be restored. Clicked on restored and error (1) came up. So now I have a useless iPod that I purchased. Big apple user minus my laptop. 2 iPod, 2 iShuffles, iPad, 4 iPhones, iMac 27 inch. If this isn't rectified I will never buy and continue to push my consumers, family, and friends on my bad experience with apple. iTunes is up to date and now I am concerned that if do anything to my phone this same problem will happen.
Marc Rastovic
<Personal Information Edited By Host>

Hello, Marc.
Thank you for visiting Apple Support Communities.
Error 1 or -1 can be very tricky to resolve and sometimes leads to a device needing service. That being said, here are the steps I would go through first for this specific error.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
If the iPod is still unable to be restored it may needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service. This link will also allow give you the option to contact Apple Support for possible additional troubleshooting steps and options.
Service Answer Center - iPod
Cheers,
Jason H.

My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?

Restoring my imac to factory setting

i was restoring my imac to factory setting using a snowlepord CD. the process gave a error massage and the installation got canceled. now the system is not booting up, when i boot up it shows a white screen with the apple logo and loading wheel below

Hi,
Insert the DVD that came with the machine. Re-start the machine. Then select " erase and install " from the options that follow on screen....
Wiped!
Regards.
Ian.

My iPhone randomly reboot..even after i reset it to factory setting, it still happen...can u help me??

my iPhone 4 randomly reboot..even after i reset it to factory setting, it still happen...can u help me??

As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you.

HT1414 My ipad is non responsive to touch. I have tried updated the software and restoring the device to factory setting and it still does not respond.

My ipad2 is non responsive to touch. I have updated the software using ITunes and have restored the device to factory setting and it still does not resonse. Has anyone had this problem? What do you suggest?

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched?

I'm getting the message "itunes cannot read the contents of the iphone" and asking me to restore to factory settings when attaching to PC. I have songs downloaded from itunes on my PC, and songs and apps downloaded to the iPhone from iTunes too. How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched? The iPhone is working fine
iPhone4 v4.2.1 (8C148) (can't update this till above sorted)
iTunes 10.2.2.12
Basically, if there is some way of downloading a 2nd copy of tunes/apps already purchased I can resolve my issue, but I don't know if this can be done. Ican't find a FAQ on this. Thanks in advance

See Erase your device Here > http://support.apple.com/kb/HT4137
Go to Settings > General > Reset > Erase all content and settings
Also... See the wjosten post here...
https://discussions.apple.com/message/20294697

How can I reset my phone all setting and data off iphone 4without passward

how can I reset my phone all setting and data off iphone 4without passward

Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.

My Iphone 4 recently reset itself to factory mode and I lost everything. I managed to get most of my music back but I was wondering if there was a way to credit money that I spent on itunes cards for things in the games I purchased?

My iphone 4 recently reset itself to factory settings and I lost everything...contacts, pictures, itunes, apps. I managed ON MY OWN thanks to NO HELP from apple to figure out how to restore most of my apps and some of my ITUNES music. However I lost all of my games standings and that was a lot of money that I spent on upgrading games and such and quite a few of my songs. Is there away to research what i purchased and maybe get credited or something?

Connect the iPod to your computer and let it charge for a couple of hours. The try to backup the iPod
iOS: How to back up and restore your content
Then
Photos
- If they are in an iPod backup then restore an iPod, iPhone or iPad from that backup. See the restore topic of:
iOS: How to back up
- If they are in the iTunes backup then get them from the backup by:
Recover iPhone, iPad or iPod photos from backups with Picturescue
or
iPhone Backup Extractor for Windows and Mac
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
To try to make your iPod work see the following. It may end up erasing the iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help

My iPad will not make any sound whatsoever. I reset it to factory settings and still no sound. Help

Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!

After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!

Yes, my telco is an approved carrier. If my phone was brand new, I think so, they opened it in front of me.. I really couldn't remember it was 1.4 years ago. It did seem new.
Well it says, "_____" cannot be used to unlock this iphone. I've tried both my apple ids but it didn't work.

Reset iMac to factory setting and Mac OS X

Similar Messages

Maybe you are looking for