Reset iTunes password questions, Reset iTunes password questions

How do I find out my original questions and answers. I have user name and password but now it's asking me questions I can't remember what my questions were?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(91127)

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I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset.

ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?

If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?

HT201363 Im trying to reset my security questions but iTunes/Apple keeps sending the reset e-mail to my old e-mail address. My current e-mail address is listed and active in my account.

Hello,
I'm trying to reset my security questions on my apple account but they (apple) keep sending the reset e-mail to my old iTunes e-mail. I have changed/edited my e-mail in my apple account to my curent e-maul but it still sends the reset to my old e-mail.......

Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling

HT5312 How to reset security question on itunes

How to reset security question

If you can remember them then you can login here and change them : https://appleid.apple.com
If you can't remember them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

I am selling my sons ipod and i need to reset the ipod from the itunes account because there is a password that no one remembers

I am selling my sons ipod and i need to reset the ipod from the itunes account because there is a password and no one remembers it. I am not an expert ( or even close) on the itunes stuff so I have tried everything I can see.

If you have a passcode to the screen lock that you've forgotten and your device is running iOS 6 or earlier, restore the device from the computer to which the device is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password after erasing to be able to restore the device:
http://support.apple.com/kb/HT5818
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

TS1424 How do i reset the security questions for iTunes ?

I have forgotten the answers to the security questions for ITunes .what to do?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

TS1424 iTunes Security questions reset?

i need to verity my new phone to buy off of itunes via mobile.
Problem: I cannot remember the answers to my security questions!
can I get the answers sent to me or can i get them reset?
thanks!

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

Security question reset change mail -lost my old mail password

hello,
the other day when i want to purchase an app somehow it asked me to fill my security questions
unfortunately i forgot the answers are, but i noticed down below in blue colour fonts says if i want to reset the questions it will send a reset security email to my old email, and i forgot the password because i have not using that email for ages.
this is never happens before, how can this be happen? is this caused by my kids type a wrong passwords??
right now i still can login to my account and do changes in other field like
"name, id & email addresses, phone number, etc" but not the "password&security" page
the problem is when i want to buy an app, it will ask me to fill the security questions which i forgot and i cannot reset because i lost my old email.
but i do have a verified alternate email, can i send the security question to my alternate email instead?
please help
david

No; you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93459)

I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling

My ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

my ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

I forgot my password for my iTunes account and the email that is associated with my iTunes account no longer works. How do I recover my password and be able to change my security questions?

I forgot my password for my iTunes account and the email that is associated with my iTunes account no longer works. How do I recover my password and be able to change my security questions?

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers

I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?

I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?

If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278)

I updated to the latest IOS and now my passwords don't work. Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

I updated to the latest IOS and now my passwords don't work. Reset 4 time which reset for my iPad and iPhone but I cant log into my itunes account using my apple ID it indicates an error, Help?

This may sound crazy, but download any free app. This often "shocks" the other apps into working.

I can't remember my password to my itunes or app account or the security questions,

I can't remember my password to my itunes or app account or the security questions,

Click here and request assistance.
(88880)

HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105414)

Reset iTunes password questions, Reset iTunes password questions

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