Reset my Apple TV - no menu appearing except icons for "computers" and "settings"
How do I get back my menu of TV and other icons?
Not so I'm afraid. All apps are fed via server, when connection is lost they will disappear and you will only be left with computers/settings.
Did you check location. DNS and Ethernet ?
To see a current status of the network it's best to get a report from istumbler, or similar. Look for signal strength, noise, nearby networks
Similar Messages
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My apple tv suddenly only shows two icons not computers and settings
I was watching Netflix all for 3 hours then went to the Apple T.V. home screen then all there was only two icons the Computer and Settings? I have restarted the Apple T.V., turned it off unplugged it and starteded it as well as restarted my internet.
Not so I'm afraid. All apps are fed via server, when connection is lost they will disappear and you will only be left with computers/settings.
Did you check location. DNS and Ethernet ?
To see a current status of the network it's best to get a report from istumbler, or similar. Look for signal strength, noise, nearby networks -
HT1551 Apple TV - can only see Computers and Settings options (no internet)
sine the apple2 tv software was updated last week I can only see options for computers and settings
whilst my internet connection is clearly working, I cannot access youtube or internet radio as there is no internet option
any ideas how to fix this pls?My ATV3 has worked beautifully for the last week. We woke up this morning to find this problem. Nothing weird happened over night - my entire network has been up all night with no resets or anything strange.
The ATV3 accessing all of my Home Sharing content, so I know the network is fine (wired). Tried resetting and cycling power. Tried changing locations/setting language. Nothing. I even tried resetting my DSL Router, but to no avail.
I've got nothing fancy going on with my location, short of being in Canada.
Update: Oh, and I have a 2nd ATV3 downstairs, also on a wired connection. Just found out that it, too, is exhibiting the same error. Although, I'd left it in 'iTunes Match' last night and the first thing I saw when I started it up was "Error: iTunes is Unavailable. Please try again later". Plugged my old Popcorn Hour in and it, at least, is working fine. -
Before I updated my Apple TV, It had everything, 'YouTube' , 'Netflix' And the iTunes Store. I just updated it and connected to my WiFi network and signed in to my Itunes account. After that there wasnt anything in the home screen, execpt for 'computers' and 'settings'. Any help?
This always implies the AppleTV is not seeing the internet when it starts up, as it seems to acquire available category content from there.
Restart your router and unplug and restart your AppleTV - does that help? -
I have just connected my new apple TV and in the main menu see only two icons: computers and settings. How do I access the rest of the icons (internet, movies etc...) We do not live in the US. The unit has full WiFi access with no problems, I can access ITunes on my laptop via home sharing no problem.
Glad that this solved your problem but if you searh past threads there are a LOT of people with identical problems.
Reading through the threads my take is
There seems to be something awry with wifi chipset. Typical symptoms are initially being able to connect to connect to a Wifi network then the connection is dropped. Then you see just the 'computers' and 'settings' icons on screen
Power off, reset and factory restore doesnt seem to solve it
Occasionally its nearby antenna cables etc causing interference
One report with convincing evidence it was the HDMI cable, swapping to anotehr cable fixed the problem
Plugging in ethernet works, this is purely a wifi issue
Sometimes plugging in ethernet temporararily wakes up the wifi
Many people seem to have exchanged their units only for the same thing to happen to the new unit a few weeks later. Just wondering if its a fomponent fail or heat issue. -
I don't see TV Shows in my apple tv menu? I only have movies, music, computers and settings. Help anyone?
Welcome to the Apple Community.
There appears to be a large increase in this type of problem at this time, it seems that that there is a problem at Apple's end, but I couldn't at all be sure.
There are no issues being reported at Apple’s System Status page, but this status may yet be updated and it may be you need to try again a little later.
This isn't affecting me here in the UK, where exactly are you.
So far I have noted users in the following locations having similar problems:
USA
If this is a problem at Apple’s end, it rarely happens, however when it does only Apple can fix it. When this has occurred previously it has usually been resolved in a few hours or slightly more. -
My apple tv main menu no longer displays the "movies" section, just internet, computers, and settings. Does anyone know why or how to get it to show again? Recently rented a movie directly through apple tv but can't see the "movies" section in main menu now. WiFi and home sharing are working.
Welcome to the Apple Community.
Check the location setting for the iTunes Store is correct.
You might also try restarting the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
If you are still having problems try a restore. -
i dont have any icons except computers and settings. how do i find istore with all my previous purchased content?
That is the result when the Apple TV has lost the Internet connection.
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Apple TV was installed and functional until power outage. Now I am stuck on Computers and Settings Icons and cannot get back to normal operation. Can get to settings which I have tried many times. Any thoughts?
Happened once to me also following a nasty storm
One of the 2 things worked for me (can't recall which):
1. Power down everything. UNPLUG your apple TV and whatever it's connected to, including the power cord and the HDMI cable (disconnect at both ends) Wait a minute or two.
Reconnect everything: Restart.
2. Totally Reset the Apple TV (this is more work since you'll need to add all your settings)
Whatever worked: My Apple TV resurrected itself (unfortunately can't say the same for my DVD player).
3. Lastly, the timing of the storm could be a cooincidence - this happened to someone else here (no storm invoived) and it turned out to be a temporary outage at Apple. see this: https://discussions.apple.com/message/18027331#18027331
For the future, if you've grown paranoid...
I always unplug my computer for heavy storms (on the advice of a techie at power protection company), But These days, if a storm is really severe (or very extended) I also unplug my AV equipment. the The ATV is chump change compared to the cost of my other components - but I've grown really dependant on it.
Remember: Surge suppressors will take the first hit, but often that's it, their circuitry can then get blown. Also if you do unplug power, Unplug power for everything (very easy by connecting everything to a Surge suppressor) just don't forget RF Cables or ethernet cables (If you leave your router connected).
Personally, I leave my router on, and am willing to rebuy if neccessary, in order to at least access my laptops, and iPad. BUT this means I have to unplug the ethernet cables.
Good luck, doubt your ATV is toasted if anything comes up. -
Hi,my apple tv show me only computers and settings only after update the new software
Hi my apple tv show me only computers and settings only after update the new software
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router.
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Want to play tv shows purchased on iPad on Apple tv. When I touch icon for apple tv and choose "apple tv" it asks for an apple tv password. We have never set up any password and can't get past this screen. Does anyone know how to find this password?
You can remove the Airplay password from the Settings menu on your AppleTV.
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I only see computers and settings icons on Apple TV
I only see computers and settings icons on Apple TV
Try restarting the Apple TV by removing all the cables for 60 seconds, or resetting it using the reset option under general. Also try restarting your router.
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Can you have two Apple IDs on one IPAD? One for school and one for home?
Can you have two Apple IDs on one IPAD? One for school and one for home?
If so do you know how to do it?It depends on what you want to do.
You could, for example, have one AppleID for iCloud backup [and therefore message syncing, notes syncing, etc] and a second one for iTunes [music, iBooks, etc].
But if you are looking for a way to flip everything between different appleIDs, then no. -
I have a new iPod Touch and one apple ID. I want to use My laptop aswell as my desktop computer for the one ipod, using the same apple ID. I have music on both computers and want to merge the two without losing any music or apps. How do I do this?
My iPod has music and apps from my apple ID that I downloaded to my iPod via iCloud and some apps that I got free from the store, straight onto my iPod, but my laptop has some music on it aswell, separate from my other library. I want to put the music from my laptop into my iTunes library which I want to use on both computers. Is it possible to do this?
Thanks.- You can only sync an iPod to one iTunes library/computer. You can however, manually manage music and videos among different libraries.
Go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
- If y wnat to switch syncing libraries/computer see:
go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing>Sync your device manually and follow the instructions.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
If all the synced media like music is in the iTunes library of the second computer it is very easy. -
I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?
Alright, I found the issue. This is how I have resolved my issue. I hope it will help you.
1. This issue could happen, if your apple TV doesnt have internet, connectivity to iTunes servers, or you haven't logged in to iTunes account in your apple TV
2. Test the network on apple tv - General - settings - network - test network, Try to aviod using wifi use LAN cable, since we are trying to fix the issue.
3. Set your exact location manually - Which city you are in from settings-General - Time Zone- choose your City currently you are in.
4. Login to iTunes account - settings- iTunes Store- set your default store - for example I am in Mongolia but using my New Zealand account on Apple TV, in our case my Apple TV iTunes account location is New Zeland.
5. If you are facing any issues to login to your iTunes account, That explains you have an issue with connectivity back to iTune servers, or sometimes it could be apple iTune servers may have problems. To verify which is one is the problem login to your itunes on your laptop or desktop for testing purposes, make sure you are using the same internet connection as your home apple TV is using.
6. if you are able to login you should able to see all the available channels and full list on Apple TV.
All the best..I just saved USD 29.00 but spend 5 hours...LOL..Its ok..its my Holiday spend with Apple TV.
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