Reset my AppleID password, but the iTunes Store doesn't recognize it.
I reset my AppleID password, and it works fine to purchase apps directly from my iPhone. iTunes, however, will not let me log into the iTunes Store using the password; the dialog box to enter your username / password just keeps coming up.
I've tried quitting and relaunching iTunes, and restarting the computer (MacBook Pro 2.3GHz Intel Core i7, OSX 10.9.3).
Any ideas how to get iTunes to recognize my AppleID password?
Hello Brian,
Based on your post, it seems you cannot connect to the iTunes Store with your Apple ID. I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store issues:
iTunes: Advanced iTunes Store troubleshooting
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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