Reset password of workspace

Hi All,
i forgot my workspace password...so how can i reset my workspace password in my local system???
Thanks,
Shruti Gemini

Hi,
Login to internal workspace. There you can manage all workspace users and reset passwords.
http://download.oracle.com/docs/cd/E14373_01/admin.32/e13371/wrkspc.htm#sthref87
Br,Jari
Edited by: jarola on Jun 28, 2010 1:39 PM
If you did also forgot ADMIN user password to INTERNAL workspace
http://download.oracle.com/docs/cd/E14373_01/install.32/e13366/otn_install.htm#BEHBJHIF

Similar Messages

Reset Password email: subject line and body

For an email that is sent from this page:
Home>Manage Workspaces>Manage Developers and Users>Reset Password
Question: Where/how can I change the subject line and message-body contents for this email

I would like to customize the subject line and body. for example...
Current Email:
Subject: Your password has been changed.
Body: Account password changed for user CXXXXX.
I would like to modify to:
Subject: Your 'Oracle Application Express' password has been changed.
Body: 'Oracle Application Express' Account password changed for user CXXXXX

Cannot log in to Mozilla Support. It won't accept my username or password. Reset password email says my account is already activated.

Tried accessing Mozilla Support Forums for Firefox Desktop Support, which I have used many times. It would not accept my username and password, claiming they were incorrect. I tried the Password Reset feature, which opened a window saying that accounts created before December 2010 may have issues logging in. Please reset your password below. It instructs me to enter my email address so that it can send me instructions for setting a new password. I enter my email address. It says we've sent an email to any account using this address. Please follow the link in the email to reset your password. I go to my email. Nothing is there. I wait, but still nothing.
I go back to the sign in page, and click on the link - I didn't get a confirmation email - under Login Problems. A new window opens which tells me that to activate my account I must first confirm my email address. I reenter my email address. I get an email from Mozilla right away, telling me that my account is already activated, and it gives me a link to log in. I click on that link. I enter my username and password again. Same error message denying me access and telling me to enter a correct username and password. I try this a couple more times with no success. Same repeating errors.
So I try to create a NEW account using a different username with my email address. It will not let me do that. It says that email address is already taken, and it will not allow me to proceed. I ultimately had to set up a new account with an email address that I never use, just so I could access the Help features. I am exasperated. I do not want to post my Questions using an email address that I do not use, and have to open another application to even access. I want to be able to receive a message from Mozilla in my normal everyday email address, if someone has replied to my post. But since Mozilla will not let me use my existing email address for the new account I set up, I cannot do that.
This is very frustrating. Mozilla will not allow me access to my original user account that was already set up with my preferred email address. And Mozilla won't let me create a new user account with my preferred email address. Now I am stuck with a new user account that is linked to an email address that I never use and which is not easily accessible to me. As a last resort, I access my new user account in hopes that it will allow me to change the email address that is linked to the account, but of course, that is not an option.
Can someone please help me to access my original account with my original username and password? If a password reset is necessary, then I should not be getting a reply email telling me my account is already activated (see below). If it is activated, then why can't I log in? What is going on? Please help me. Thank you.
It seems your account has already been activated.
You can log in at:
https://support.mozilla.org/en-US/users/login
Thanks!
The support.mozilla.org team}

I use only support.mozilla.org and never used any other websites. However, the same problem here. My ID and Password are not accepted. Had to create a new account with a temporary email to use Support - it would not allow me to use my main email, because "it is used by another account". Try to reset password - receive no email (even though there is a confirmation on the website that email to reset password has been sent). At the same time can easily receive a confirmation about User ID and account activation. Thus, the account is completely locked, and I can not use my email address for a new one. Please fix this problem.

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

How do we reset password for SAP* and DDIC user in SAP R/3 ECC 6.0?

Hi,
How do we reset password for SAP* and DDIC user in SAP R/3 ECC 6.0?
I tried with acual method as below from client '000':
DELETE FROM USR02 CLIENT SPECIIED WHERE BNAME = 'SAP*' AND MANDT = '001'.
After this when I tried to logon '001' using SAP* with password PASS it is giving the message that Incorrect logon and password.
(Also when I checked for 'SAP*' in 001 it looks like it is not got created as I queried as below:
SELECT SINGLE * FROM USR02 CLIENT SPECIFIED WHERE BNAME = 'SAP*' AND MANDT = '001'.)
Can anybody throw some light on this? RewardS is guranteed for solutions!
-B S B

Hi again:
I forget to tell.
You must restart the system. So, that a new user with the name "sap*" gets generated with password "pass"
Hope this wil help,
Eric

? regarding resetting password in Airport Wireless Network.

? regarding resetting password in Airport Wireless Network.
I am using comcast cable and have a netgear wireless router to access the internet. In my airport network preferrences I have a network name and a password which is working well on my brand new Macbook. However, I would like to use this same network for my old ibook G4 and here is the problem.
When I open the airport on the ibook I scroll through the list pick my network name and then it opens "the selected airport network requires a password to join" and asks for my password. It gives the wireless security " WPA personal" and asks for a password only.
I enter the password and it says it is not correct.
What could be going wrong with this??
Can I reset the password on the new Macbook and resolvethe problem?
Any info. would be appreciated.

Most likely I'm thinking that the Netgear router is using something other than WPA personal (WPA enterprise, WPA 2 comes to mind...) and that your iBook's Airport card doesn't support this later encryption. Try going into your router's setting and changing the security settings. (Although some may argue that this poses a greater security risk. Just avoid WEP and you should be good.)

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty

I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?

Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.

TS1543 my mac wont stop at single user it continues to root, how can i get to single user to enter info needed to reset password

I my mac wont recognise my password, i have tried to reset password using single user but my mac wont stop at single user it just continues to root, how do i get it to stop at single user so i can add info needed to reset password?

Are your sure that wasn't a Verbose boot (Cmd-V) you were trying? That would go on to a regular boot.
Try a PRAM Reset, then try the single user, Cmd-S, at the startup chime. For the PRAM Reset, hold down Option - Cmd - P - R all together until it chimes a total of three times, then let go to finish booting.

HT4798 i created my apple id account, verified but know i m unable to log on, it says incorrect password, i tried to reset via forgot password option but it does not send reset password page to my e- mail address, how can i get this sorted or delete my pr

User created apple id account, verified but know she is unable to log on, it says incorrect password, she tried to reset via forgot password option but it does not send reset password page to here e- mail address, how can i get this sorted? or how can i get her whole apple account deleted and created new one using same e - mail address?

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT2623 how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

how do i delete icloud account on my ipad when my apple ID is non active email and i don't know the password and can't reset password without active email

If the iCloud account you are trying to delete is old ID that was later updated to change it to your current ID, you can go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now, if desired, you can go to Settings>iCloud and sign in with your current iCloud ID and password.

How can I get my @mac email to work? when I try to reset password, i cannot access email for this and the security tells me I have wrong date of birth

Have used bilmac@mac email address for years last couple of weeks am getting message icloud needs password which it then rejects, when I try to reset password,they want email to verify i cannot access email and the security question is D. O B. it tells me I have wrong date of birth. so I am stumped, any ideas bilmac

COME ON PEOPLE. (WHY ARE THE LETTERS SO BIG HERE?) I AM VERY OLD AND JUST LIKE THINGS TO STAY THE SAME. I DID NOT, DO NOT, WANT ICLOUD TO DO ANYTHING I HAVE NOT USED IT AT ALL YET IT HAS MANAGED TO MESS UP MY EMAIL ADDRESS WHICH I HAVE BEEN USING FOR YEARS, IT ASKS FOR PASSWORD THEN REJECTS AND WHEN I TRY TO RESET WITH APPLE ID THEY ASK FOR SECURITY AS I CANNOT ACCESS THE EMAIL ADDRESS THEY HAVE FOR ME BECAUSE ICLOUD ASKS FOR PASSWORD, THEN APPLE TELL ME I DONT KNOW MY OWN DATE OF BIRTH, VERY CONFUSING

Can't log in with valid password, can't boot from disk, can't access disk utility, in single user mode can't reset password as appears locked in caps mode with '?' for forward slash, can anyone help?

Can't log in with valid password, can't boot from disk, can't access disk utility, in single user mode can't reset password as appears locked in caps mode with '?' for forward slash, can anyone help?

Which keyboard layout you were using? German, French ... I suppose your layout is reset to the default: US and you are unable to find the "?" or "/" ...
Please have a look into the keyboard viewer, to see how the layout of your keyboard is actually.
marek

Getting error while resetting password

Hi,
I'm getting below error while doing reset password in atg, it's coming in OOTB classes and not getting any hint why it's happening. Please help me out If anybody has some idea.
####<Oct 29, 2013 3:45:11 PM PDT> <Error> <HTTP> <devrdatgap138> <ss_ps01> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <8164221be15c76f6:164e9b0f:142064045f9:-8000-00000000000004e5> <1383086711647> <BEA-101020> <[ServletContext@607729113[app:self-service module:/ng3 path:/ng3 spec-version:2.5]] Servlet failed with Exception
java.lang.NullPointerException
        at atg.security.SaltedDigestPasswordHasher.encryptPassword(SaltedDigestPasswordHasher.java:222)
        at atg.userprofiling.PropertyManager.generatePassword(PropertyManager.java:654)
        at atg.userprofiling.ProfileTools.generateNewPasswordForProfile(ProfileTools.java:2672)
        at atg.userprofiling.ForgotPasswordHandler.handleForgotPassword(ForgotPasswordHandler.java:354)
        at com.ForgotPasswordHandler.handleForgotPassword(ForgotPasswordHandler.java:227)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at atg.droplet.EventSender.sendEvent(EventSender.java:639)
        at atg.droplet.FormTag.doSendEvents(FormTag.java:823)
        at atg.droplet.FormTag.sendEvents(FormTag.java:671)
        at atg.droplet.DropletEventServlet.sendEvents(DropletEventServlet.java:614)
        at atg.droplet.DropletEventServlet.service(DropletEventServlet.java:642)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.commerce.order.CommerceCommandServlet.service(CommerceCommandServlet.java:150)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.commerce.promotion.PromotionServlet.service(PromotionServlet.java:213)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.userprofiling.AccessControlServlet.service(AccessControlServlet.java:696)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.sessionsaver.SessionSaverServlet.service(SessionSaverServlet.java:2447)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.userprofiling.PageEventTriggerPipelineServlet.service(PageEventTriggerPipelineServlet.java:191)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.search.servlet.SearchClickThroughServlet.service(SearchClickThroughServlet.java:437)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.multisite.SiteSessionEventTriggerPipelineServlet.service(SiteSessionEventTriggerPipelineServlet.java:161)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.userprofiling.SessionEventTrigger.service(SessionEventTrigger.java:512)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.userprofiling.ProfilePropertyServlet.service(ProfilePropertyServlet.java:230)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.userprofiling.ProfileRequestServlet.service(ProfileRequestServlet.java:460)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.projects.store.servlet.pipeline.ProtocolSwitchServlet.service(ProtocolSwitchServlet.java:309)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.pipeline.DynamoPipelineServlet.service(DynamoPipelineServlet.java:491)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.pipeline.URLArgumentPipelineServlet.service(URLArgumentPipelineServlet.java:302)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.pipeline.PathAuthenticationPipelineServlet.service(PathAuthenticationPipelineServlet.java:392)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.security.ThreadUserBinderServlet.service(ThreadUserBinderServlet.java:113)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.dtm.TransactionPipelineServlet.service(TransactionPipelineServlet.java:234)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.pipeline.SecurityServlet.service(SecurityServlet.java:191)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.multisite.SiteContextPipelineServlet.service(SiteContextPipelineServlet.java:405)
        at atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:157)
        at atg.servlet.pipeline.HeadPipelineServlet.passRequest(HeadPipelineServlet.java:1271)
        at atg.servlet.pipeline.HeadPipelineServlet.service(HeadPipelineServlet.java:952)
        at atg.servlet.pipeline.PipelineableServletImpl.service(PipelineableServletImpl.java:272)
        at atg.filter.dspjsp.PageFilter.innerDoFilter(PageFilter.java:349)
        at atg.filter.dspjsp.PageFilter.doFilter(PageFilter.java:208)
        at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Hi,
I could see that you customized the form handler, using com.nintendo.g3.store.profile.NintendoForgotPasswordHandler.
Can you try to disable your custom component and using OOTB? If it works in a good way, the problem is in your handleForgotPassword.
Like David_DE said, the login can be null when try to encrypt the password.
Hope it helps

Hard Drive crashed. I have a new hard drive but I cannot log into computer.How do I reset password to my i Mac?

Hard Drive crashed. I have a new hard drive but I cannot log into computer.How do I reset password to my iMac?

Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.

Reset password of workspace

Similar Messages

Maybe you are looking for