Reset phone, but phone won't get passed the apple icon

Tried to sync my phone last night on iTunes and it gave me error 13019 and couldn't sync. Since then I have tried to restart my computer, reset phone and now iTunes doesn't show my iPhone and my iPhone won't get passed the apple icon from the reset. Any help would be greatly appreciated. Thanks.

iTunes and it gave me error 13019 and couldn't sync.
Follow the directions here regarding that error code:
http://support.apple.com/kb/TS2830

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I reset my 3Gs, but now all I get is the Apple icon. It won't turn off or anything. Is it bricked? What is bricked? How do I fix it please. Can anyone help me please.

Hi, I've just appear to have deleted my iphone and now all I'm getting is the Apple icon.
It won't turn off or anything. I have tried holding in the off button and home button together,
but the icon goes and comes back again. It won't connect to Itunes, as the device is not showing
up. Can anyone HELP PLEASE. I think I need to reload Iphone back onto the device.

Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have, it conects to my itunes and computer, but just won't get passed the logo..what can i do? :/

I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My macbook pro wont get passed the apple icon and the little were wheel below it. Any suggestions on how I can get this thing to atleast get to the home page or sign in page

This initially started out as me trying to get my battery to work. my battery was dying after a few minutes so I was trying to kill the battery and recharge it to see if I couldn't get it back to a full charge. This didn't work but after a day or so I noticed the computer running slow and when I went to start it a couple days later the apple icon page would pop up and the little grey wheel would just whir away below it like it was thinking. The screen was kinda hard to see. Since then I have tried several different things to get the computer to fire back up as it should. I have taken out the battery and left it hoping the internal battery would die and it would reset itself to a default mode. Didn't work so I then tried taking the battery out and just using the power cord. This didn't work. I tried putting the battery out and in while running on the power cord. this didn't work. I have tried holding the "alt/option" key and that didn't work. Although it did give me a different window. I have tried holding down the "f" keys. That didn't work. I have tried installing a disc to try and reinstall the operating system. That didn't work. I had to shut it down and restart it holding down the eject key to get the disc back. I am running out of things I can think of to try so if anyone has any ideas I am open to all of them.
Thank you,
Seldovian

Mac OS X: What is Safe Boot, Safe Mode?
Mac OS X: Starting up in Safe Mode
I have tried installing a disc to try and reinstall the operating system.
Disconnect all peripherals from your computer. Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
If you did manage to reach the desktop after doing any of the above
my battery was dying after a few minutes so I was trying to kill the battery and recharge it to see if I couldn't get it back to a full charge.
Apple/About This Mac/More Info/Hardware/Power/Battery Information - copy and paste the information here. Do not include any serial numbers.
I noticed the computer running slow
How large is your hard drive and how much hard drive space do you have left?
Mac OS X (10.4.3)
Update to 10.4.11 using the combo update or Software Update along with all the other updates that goes along with it.

Just got my used ipad owner said reset before shipped, now it wont go passed the apple icon when powered up, whats wrong also wont sync with i tunes

please help,just got used Ipad, owner reset to factory before shipping but when i turned it on wont go past the apple screen and wont sync to itunes

Just make sure you have the latest version of iTunes installed on your computer, also try restarting the iPad by hold down the on/off and the home button until your see the Apple logo. As a final troubleshooting step, put your iPad in recovery mode.

Macbook flickering screen & freeze, then won't boot pass the apple logo

Hi Guys,
My macbook is driving me insane now. Just recently, my macbook has occasionally flickering screen and freezes after that. Yesterday, when I was watching youtube on fullscreen, it first has flickering screen, then freezes. So I hard booted it pressing the power button. Then, when I try to restart it, it won't boot pass the apple logo no matter what.
Here's my macbook spec
2007 Summer Macbook Pro 15"
Snow Leopard 10.6 OS X
I cracked my screen once, and got a replacement, don't know if that matters.
I've tried the following:
Safe mood reboot, the progress bar goes about half, then disappears and stalls again.
Booted in verbose mode but it gives a warning message:
'com.apple.driver. internalmodemsupport declares no kernel dependencies; using com.apple.kernal.6.0'.
Booted in Single user mood, and typed fsck for disk repair. After checking said the volume Macintosh HD appears to be ok. But still won't boot pass the apple logo after restart.
Boot with installation disk pressing C at startup. Success after a few try:
Opened Disk Utility and did disk repair (no problem found).
Reinstalled Snow Leopard OS X 10.6.
This time it booted with Finder and everything for a short while, then the screen flicker and freezes again (before I can backup anything!). Then, I can't reboot pass the apple logo again.
When I try to reinstall Leopard OS X 10.5 with installation disk, the macbook seems to try to read the disk, but won't boot. I've got a CD stuck in the optical drive now.
I've tried everything I can find online short of opening it up and send it into the oven for baking! I pray it's not a hardware problem, coz I'm no good at that. (QAQ~~~) Please help me!
Thank you very, very, very much!!!
ps. this is my first post. please let me know if I have missed anything.

starangelam wrote:
When I try to reinstall Leopard OS X 10.5 with installation disk, the macbook seems to try to read the disk, but won't boot. I've got a CD stuck in the optical drive now.
Reboot the machine holding the trackpad or left wired mouse button down, that shoudl force eject the 10.5 disk.
Reinstalled Snow Leopard OS X 10.6.
This time it booted with Finder and everything for a short while, then the screen flicker and freezes again (before I can backup anything!). Then, I can't reboot pass the apple logo again.
Ok, so your attempting data recovery efforts.
First get the 10.5 disk out of the machine, like above.
You can also boot into Single User mode, (command s at reboot) and enter
/usr/bin/drutil eject
then type
restart
Next hold c boot and use the 10.6 disk and create a data recovery drive here on a blank external drive, make sure you clean and polish the bottom of the 10.6 disk, if it's bad you will need to get a new one.
Create a data recovery, undelete boot drive
If your problems continue on this drive even with a clean or new 10.6 disk, it's likely a hardware issue with your Mac, not a issue with the drive.
I suspect a failing sector on your internal boot drive, you installed OS X right over the same spot perhaps, as you were obviously able to boot from the 10.6 disk to install it so it seems the hardware of the Mac appears to be working.
You might have other issues relateing to software perhaps, something your installing or running.
Step by Step to fix your Mac
Once you have gotten your files off the internal drive, you may want to look into doing a Zero Erase with Disk Utility before resintalling 10.6 again fresh install method.
Reducing bad sectors effect on hard drives
How to erase and install Snow Leopard 10.6
Look into making a bootable clone, it's easier to restore with and more options than Timemachine
Most commonly used backup methods explained

Can't activate after latest iPad upgrade. Advises me to go to iTunes but it won't get off the error screen.

Can't activate after latest iPad upgrade. Error message advises me to go to iTunes but it won't get off the error screen.

I am the original owner of an ipad and it woke it yesterday requiring me to activate it using the original apple id used to set it up.
It will not accept my apple id and password.
It does not show up in my icloud under devices.
I have tried hard restart (home + power) and itunes recovery.
I am out of ideas and have not found anything for original owners (as opposed to someone who bought it from someone else). I did see some posts from last year where a few people had the same problem and took it back to apple and got a refurbished unit given to them since customer service and engineering couldn't fix it. I was wondering if this was related to the recent ios8 upgrade. Anybody else have ideas or same problem before I hike down to the apple store for mercy?

I can't get pass the apple, I can't get pass the apple

Hello I just reseted my iphone 5c and when i load it up it can't get pass the apple.

If your answers aren't being accepted then do you have a rescue email address (which is not the same thing as an alternate email address) on your account so that you can get them reset ? If you do then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Try to Reset my IPhone and all I get now is Apple Icon

Can Someone help me With my Iphone. Try to reset all the information and now all I get is the Apple Icon but does not go any further.

http://support.apple.com/kb/HT1808

Just upgraded 3GS to iOS 6 now all I get is the apple icon

I just upgraded my 3GS to iOS 6 and now it keeps turning on and off only getting to the apple icon. I tried plugging into iTunes but it won't recognize my phone

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I can start my iPod but it will only stay on the Apple icon screen for 5 minutes and then shuts off, what do I do to fix this problem?

I can start my iPod but it will only stay on the Apple icon screen for 5 minutes and then shuts off, what do I do to fix this problem?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT2188 My software failed a n now all I get is the apple icon! Can anyone help please

My software failed a n now all I get is the apple icon! Can anyone help please

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT204074 I have an iphone 4. I upgraded to ISO6. All well until Monday. I was updating 2 Apps over Wifi which froze. I tried to do the soft reset and now my phone has frozen totally. It will not go passed the Apple icon sign on start up. I drained the bat

I have an iphone 4 and upgraded to ISO6. aLL WAS WELL UNTIL mONDAY WHEN i WAS UPDATING 2 aPPS AND MY PHONE FROZE. i TRIED SOFT RESET AND THEN MY PHONE HAS NOW FROZEN ON THE aPPLE icon and I cannot go further. I cannot sync to pc as my phone is not recognised. Hlep!

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

My Macbook pro won't get passed the grey startup screen

My apple macbook pro is not getting passed the gray screen with the apple and spinning circle. I have tried pressing comand-R or shift-command-v, and nothing happens what so ever. I listened to my hard drive, and it sounds fine. It sounds like it is running, and there is no clicking sounds from it or anything, and haven't been any at all. Nothing seems to make it respond

Direct you to the proper forum for MacBook :
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro

MacBook Pro won't get past the apple screen on startup

The laptop won't startup. I get to the Apple logo and a spinning gear. I've tried starting it 3 times with the same result.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Reset phone, but phone won't get passed the apple icon

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