Reset security questions without rescue e-mail.
1) I bought electronic redeem code for 100$
2) I registered appleID with correct personal data.
3) I activated my redeem code.
4) I got 100$ on my account
5) I tried made one purchase to see if it works fine. It worked just fine.
About one month past. I tried to make another purchase and it asks me security questions. I dont remember my dread job or my highschool friends name.
I didnt provide rescue email.
The only I have is appleID and password. I tried to remember the answers, but it seem that I mistuped some letters. Now the account is blocked for 8 hours.
So how do I get my appleID back? Why cant I Just use it? What for these stupid questions? Why theres no option to disable them? Why cant I just use the stuff I paid for?
They are there for security e.g. if someone gets your iTunes account password then they won't be able to buy items on their computer/device without being able to answer your questions. You can't disable account security.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570
Similar Messages
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How to reset security questions without rescue address
How to reset security questions without rescue address
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124475) -
How can I reset security question without rescue email
how can I reset security question without rescue email, or hoe should i set rescue email with existing account?
Call Apple they will be able to help you. 1-800-APPLE
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Security questions without rescue email
How to reset security questions without rescue email?
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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HT5312 How to reset my security question without rescue email address ?
How to reset my security question without rescue email address
You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
HT5312 Is it possible to reset security questions without a rescue email ?
I'm trying to buy some apps, but I need to answer the questions...Is it possible to reset security questions without a rescue email ?
Click here and request assistance.
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How to reset security questions without backup email
how to reset security questions without a back-up email?
Hello Willar52,
Thanks for the question. If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M. -
Is there any way to reset security questions without a vocal contact with Apple?
Yesterday I've tried to buy a song from iTunes, and it's surprised me that I've been ask to answer some security questions I have made long time ago and unfortunately I can't recall the answers of these security questions, I've tried to reset the security question by this site applied.apple.com and the reset link is not appearing under the answer box!!
Is there any way to reset security questions without making a vocal contact with Apple ?
Best Regards,Click here and ask. If they say that there isn’t, and they probably will, accept that.
(122113) -
HT5312 there are no link to reset security question in my E mail
i ask apple team several time how to reset security question. i know step to reset but there are no link to my e-mail. Why?? no assist
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
How to reset security questions without knowing the answers?
Ok so it isn't that complicated and i have done this before, but I cant figure out how to reset my security questions without knowing the answers.
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105903) -
How can i reset my security question without rescue mail???
i don't remember security question for my ID
i can only remember PasswordYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100216) -
It seems like a crazy catch 22 system. I don't have a rescue email, and I can't remember the answers to my security questions.
AndreasKing wrote:
... I can't remember the answers to my security questions.
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
Security questions and rescue e-mail !
hey there ,
i have an important question to ask and it caused me problems lately
the problem is that i have forgotten my answers for my security question and i can't have a gift card 'cause i forgot it !
I'm sorry but please can anybody help me as fast as they can ?
-and for the rescue e-mail how can i add the rescue e-mail to my apple ID account?
thank you so much <3Do you have a question about them ?
If you've forgotten your answers and you have a rescue email address on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Apple ID - Security Questions and Rescue E-mail
I have aproblem that no-one can help me with - how's that for a challenge
1) I cannot recall the answers to the security questiosn on Apple ID (do not even recall answerign the questiosn posed there).
2) The rescue e-mail listed on my Apple ID acount is wrong.
To reset the security questions I need to initiate the rescue e-mail, which I obviously cannot do.
So how do I fix this.
I basically eithe rneed ot get the rescue e-mail changed or overirde the security questions asked.
Can anyone explain how to go about thsi isn simple steps?Hi Palmerc,
I have the same problem for my new Ipad. Forgot my security questions' answers set up at the store and never receive the rescue email despite many attempts. My rescue email is my office email so maybe got block or deleted by the firewall (checked but not in my junk mail folder). I am based in Asia but stupidly signed up for the Apple Care US package. I qualify for Apple Support but they need a US number. Amazingly can't even find an email address to send to Apple Care Frustrating.. appreciate if you can share should you find a solution. Tx. dteng627 -
Reset Security Questions without email
To purchase anything on my new iPhone, I have to verify my account by answering security questions which I made 5+ years ago without writing them down (big mistake). Anyway, after trying to reset the security questions, I found out that the recovery email for the questions strangely didn't belong to neither my parents or me. Is there anyway I can reset the questions with out the email or use another email registered with my Apple ID, change the recovery email, and/or verify my account with my new phone without the security questions?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101147)
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