Reset USB ports?

I know that there is a huge problem with apple devices not showing up in windows, which is part of the problem. However I have new problem.
When I plug in the ipod shuffle to the USB port nothing at all happens.
I used to plug it in and it would say unknown device or device was not installed sucessfully. Eventually it even stops saying that. Now it doesn't even show up in the device manager. Did I lock the device from being used some how? I've tried all the ports. all other usb devices work. Is there a way to reset the usb ports? I can plug the device into a wall socket to charge it just fine. Its the little guy with the audio jack base. I belive its a 2nd Gen. my computer is an HP elitebook running windows 7.
I finally bought the charger after months of not being able to listen to music and now this. I'm so frustrated. I even extracted the apple mobile device installer and tried to install it separetly. Even the latest itunes didn't work. I won't even know if I fixed the problem since the device wont even show up now.
I'd appreciate any insight.

Hi sniperzombies,
I apologize, I'm a bit unclear on exactly what you are describing. In the first post you said that it wasn't even showing up in the Device Manager, but in the second you said that Windows recognizes it. I'm also unclear what you mean by "installations of iTunes ... fail"; do you mean that you are unable to install/reinstall iTunes at all? Depending on the situation, you may find these articles more useful:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
- Brenden

Similar Messages

  • How to reset USB port after too much power draw message

    Hi everyone,
    I have the brand new MBA which I use for work and I tried connecting a USB hub yesterday to it.  Once I did the computer immediately shut itself off and after doing some HW troubleshooting for a bit, I unplugged, got back running and saw the error message:
    I have done all sorts of reading online and just can't get my USB ports to work at all anymore.  I've tried plugging in my apple keyboard directly to both ports, and tried memory sticks but no luck.
    Beyond that I have tried the steps for resetting the VRAM (or whatever it's called) and tried an SMC reset (though for that one there are several sets of differing keystroke instructions).  I have also had the computer "unplugged from power all night (and in sleep mode) but nothing.
    Can anyone please help me?  I am fairly computer savvy so do want to try quite a bit more before I take it to an apple store as I just don't have time to deal with it.
    Thanks

    i had the same problem after leaving my macbook pro overnight with the printer cord plugged in. even though i had unplugged the printer, computer still showed the message. suggested reset didn't work. but what did work was:
    1) shutting down computer
    2) turning printer on and reconnecting to macbook with macbook still off.
    3) powering up macbook
    4) removing printer USB cable AFTER macbook fully booted up.
    voila, no more message, all USB ports functioning!

  • Help HelpHelpHelp On USB ports!! Compaq Presario CQ5222IT

    Hello everybody!
    Sorry for writing this again but i really NEED help!
    I have a HUGE problem on my desktop Compaq Presario CQ5222IT!!!!
    All USB ports are DEAD!!! They won't work for anyreason!!
    I don't know what happened all i know is that i can't communicate with my PC at all!!!
    I can't log on to Windows(keyboard and mouse are out because they are USB) and i can't enter BIOS!!
    I don't have other ports only USB!!!!
    I tried to remove battery, to remove RAM but nothing happened!!!
    Can any one tell me what can i do???
    Is there any possibility to reset USB ports on motherboard???
    Model-CQ5222IT
    Product-VN499AA#ABZ
    Serial-[edited Serial Number by Moderator]
    Thanks in advance

    Hello @big_boss,
    I understand that your Compaq Presario CQ5222IT Desktop PC's USB ports are not working at all on your computer.  The issue you are describing appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • RMBP (Early 2013) BOTH Usb ports not functioning.

    Hi Guys.
    I have a Retina Macbook Pro 15" (Early 2013) with 10.10.2 Yosemite.
    My left side USB port stopped working about 4 months ago so I've been relying on a hub and the right side USB port for awhile now. When I went to use my laptop this morning, the USB port wasn't functioning at all. I've plugged other USB devices into it and it's not being recognized at all. The devices work in other computers and there doesn't seem to be any damage to the USB port physically.
    On the USB port that just stopped working, I had a USB 3.0 4 Port hub connected with a WD External HD, and a small USB Audio Interface.
    I've already tried an SMC Reset, PRAM Reset, Repaired Disk and Disk Permissions. None of that worked.
    I bought it about a year ago from a Best Buy and I got their 2 year plan. But before I go there, is there anything else it could be that I can do myself?
    Thanks
    Joe

    Hi. You have done most of the things I would have said to try. In rare cases reinstalling the Operating system can fix the problem. I have one link of suggestions you could try. Other tan that taking it back to best buy seems the only option left.  http://smallbusiness.chron.com/reset-usb-ports-mac-laptops-51619.html

  • One usb port left

    My Desktop Quicksilver G4 only has one USB port that is usable. I have a flat screen with 2 ports in the back that never worked and an airport extreme that has a port but I can't get anything to run off of that.
    I use the only port I have for my wireless keyboard and mouse. When I go to print, I'm up a creek without a paddle.
    What are my options - short of buying a new computer.
    Thanks.

    Have you ever tried reseting the PMU.? Sometimes that will reset USB ports, unless you fried them.
    That article is for a different model G4, but it is the same procedure for yours.
    Cheers! DALE 

  • My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

    My USB port on my Macbook Pro stopped working and i tried the SMC reset and the one closest to the SD port still continues to not work. Is there anything i can do besides bringing it in?

    I would do another SMC reset. If nothing changes you should take the computer in to an Apple store for a free diagnostic. You should make an appointment.
    http://www.apple.com/retail/geniusbar/

  • My 1st gen iPad is not recognized by my PC, my iMac or my macbook.  it's charged, connected directly to the usb port, shows the connect to iTunes screen,  but is not in the device list on the pc or iTunes??  I have reset it repeatedly, and rebooted???

    I am conneting my Ipad to mutiple Pcs, (windows and Mac) and it is not being recognized in the device list on itunes or the computers.  the ipad is fully charged, I have reset it numerous times and it gives me the apple icon and then the "connect to itunes" message.... but dose nothing after that.  I had it all set up and gave it to my daughter who tried to sync it with her macbook when it did this.  We are using direct connections to the computers usb ports, the cables are new, ituens is newly updated on all pc's...
    any ideas what the problem is??

    Did you already have a look at this article?
    iOS: Device recognized in iTunes for Mac OS X

  • I have three ipods, none of which is being recognized by my itunes. I have the current editions and tried different USB ports. The mouse works just fine in the USB port. I have reset the ipods. Any ideas if it's the USB or the ipod or what's going on?

    I have three ipods, none of which are being recognized by my itunes. I have reset each ipod, with no results. I wonder if the problem isn't with the USB ports. The mouse works fine in each port; nothing happens when I plug in the ipods. I have tried two different USB cables. I have no other USB devices with which to test. I have made sure I have the most recent updates and rebooted the computer.  Any idea what is going on?

    Did you already have a look at this article?
    iOS: Device recognized in iTunes for Mac OS X

  • Resetting PRAM without USB ports functional

    Hello,
    I've been searching for a solution to this but to no avail.
    I had my 2008 Mac Pro unpugged for a few days. When I turned it back on the USB ports weren't functioning.  I can't reset the PRAM as my keyboard is not working.  Any ideas?
    Thanks in advance.

    reset the smc first and see if that helps.
    also I would be suspect of any and all usb cables and devices for now until you get it straightened out.
    and no other kb or mouse? I would pick up a $19-25 keyboard for spare testing or replacement.
    This is what I use now normally - $8
    http://www.amazon.com/gp/product/B004SUIMGW/

  • HT3964 USB port not working even after resetting the SMC and PRAM, what can I do now?

    Hi All,
    I've got the "USB port draining too much energy" error message a couple of weeks ago and since then I've tried many times to reset the PRAM and SMC but still, one of my USB port is not working.
    Could anyone please tell what I can do next ??
    Thanks a lot

    If you live near an apple store make an appointment.  They will perform a DFU restore using known good equipment.
    If that doesn't work you probably have liquid damage.

  • I have just recently lost use of 2 USB ports and my isight camera.  I have an isight G5 imac that has been working great.  I have rebooted, reloaded my OS, and tried PRAM reset.  I can use my keyboard, but not other peripherals.  Any ideas on diagnostics?

    I have just recently lost use of 2 USB ports and my isight camera.  My keyboard works fine, but there is not any indication of connections when probing USB in "About this MAC".  I have rebooted, executed a PRAM reset, and reloaded my OS, but to no avail I am out 2 of my 3 USB ports.  I don't know how to diagnose the issue.  Any ideas?
    --kevinfromflagstaff

    Well, if you've tried different USB cords and devices and have reset your PRAM:
    http://support.apple.com/kb/HT1379
    And SMC:
    http://support.apple.com/kb/HT3964
    I'd say your USB ports are shot - since they are an integral part of the logic board, replacing it will most likely be expensive. I'd still go for a definitive diagnosis at the Genius Bar.

  • IPhone locked with an image of USB port and iTunes icon on the screen...  Unable to start or reset phone!!!!!!

    After updating my iphone, I'm stuck with an image of a USB port and iTunes icon on my phone which I can not get rid of to reset or restart my phone.  I plug my phone into my laptop to connect to itunes and my phone does not appear in itunes!!!!  I have tried to reinstall itunes on my laptop, I have tried to reset my iphone, I have tried to stop and restart, and I have tried to stop and start apple mobile devise service on my laptop....  None have resolved the issue!!!!  Any suggestions????

    If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

  • USB port issues and unable to reset

    I'd personally see a doctor about this... wait, what?    God damn it!

    Have just in the last few days noticed an issue where singstar was not recognising my USB microphones and noted also that controllers were not being charged from the dual USB ports on my PS3 SuperSlim. Otherwise the system was operating fine until I tried to reset to defaults that is. Sadly now following taking these steps I can't progress beyond the select the PS button on your wired controller which of course doesnt work because the USB ports have failed.  Seems a bit odd that the system is now bricked with only a fairly innocuous fault. Any suggestions to get me operating again with or without operating USB ports will be gratefully received.  

  • Nano 6 resets to first song when ran through usb port in car.

    When running my ipod nano 6 through the usb port in my truck,ipod will reset to first song . Thanks

    Thanks for the suggest Jeff. I will try that next time I have to recharge. I do not want to try it now as I am at song 500 of 1000 and do not feel like clicking the next song button 500 times to get to where I was.
    What I find funny ... Mac users were making fun of PC users with Ctrl-Alt-Delete. Now Apple have made a IPod that has hold-on-hold-off-menu-select reset code. This is the first MP3 player that I need to worry about resetting. From the other posts ... I see the need to reset the IPod as standard first step. Does not bode well (in my books) for apple software quality.
    Cheers

  • My USB ports only work if i unplug them, swap them around and plug them back in. Its driving me crazy! I have done a pram and smc  reset, reinstalled lion and spent two hours on the phone to apple. Now what?!!

    I have a optical lead coming out of the headphone jack in to a dac that goes in to my amp (which has speakers connected) so i can listen to music. The Dac is powered by usb. Recently the sound stopped working. I called tech support and they suggested the resets (pram and smc) and i reinstalled lion and reinstalled itunes, deleted audio files, blah blah blah.
    So now when the computer turns off, or indeed randomly sometimes, I have to uplug the usb cable and put it in a different port, it then works. If I then put it back in to the original port it still works. Totally baffled. Can anyone please help. i have 3 children who are getting very bored at the sight of my growling perplexed face and the sight of my back!

    I don't know why that happens, since I don't own products of this type...  However, if the sole purpose of the USB connection is to provide power (not a data connection), can you connect it to something that just provides power, such as a USB power adapter (like the one that comes with iPhone)?
    http://store.apple.com/us/product/MD810LL/A/apple-5w-usb-power-adaptor
    Or, if it needs to be connected to a USB port, it might work properly if you get a self-powered USB hub and connect the USB cable to the DAC to the hub.  The hub would act like a "buffer" between the DAC and iMac.  It needs to be "self-powered" (comes with its own power supply). Here's one such USB hub
    http://eshop.macsales.com/item/Newer%20Technology/USB2HB7PRO/
    Do you have anything else connected to USB (other than standard keyboard and mouse)?  If so, have you tried it with ONLY the DAC connected, to see if the problem recurs?  USB devices can interfere with each other.

Maybe you are looking for