Reseting many times iphoproperly but when i lock it  white screen appears again..what should i do? thx in advance

Just for no reason iphone screen turned white.also known as white screen of death..i tried resseting many times although it works perfect each time i lock my phone it turns white (blank)..what should i do? thx in advance

it works properly when i reset..and turns white again when i lock it*

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  • White screen appears when using AS3 wrapper file with Captivate 7

    We had no problems with this in the past but now a white screen appears instead of the captivate running. The file is used when we use Captivate, streaming video, or HTML assessment. It triggers a complete signal to our LMS at the end. Is there anything that we are missing? The file is:
    package  {
        import flash.display.MovieClip;
        import flash.display.Sprite;
        import flash.display.Loader;
        import flash.events.MouseEvent;
        import flash.events.Event;
        import flash.events.ProgressEvent;
        import flash.net.URLRequest;
        import flash.net.URLLoader;
        import flash.system.Security;
        import BrightcovePlayer;
        import flash.media.SoundMixer;
        import caurina.transitions.Tweener;
        import caurina.transitions.properties.ColorShortcuts;
        import pipwerks.SCORM;
        import flash.external.ExternalInterface;
        public class MainWrapper extends MovieClip {
            public var loadedSwf:URLRequest;
            public var contentLoader:Loader = new Loader  ;
            public var contentContainer:Sprite;
            public var xmlLoader:URLLoader;
            public var videoList:XML;
            public var currentLoadedSection:Number;
            public var nextEnabled:Boolean = false;
            public var currentModule:Number = 0;
            public var currentContent:Number = 0;
            public var currentContentType:String;
            public var advanceBehavior:String;
            public var prevBehavior:String;
            public var previousPage:String;
            public var moveAdv:Boolean;
            public var timesAdvanced:Number = 1;
            public var numPages:Number = 1;
            public var furthestPage:Number = 0;
            public var scorm:SCORM;
            public var lmsConnected:Boolean;
            public var lessonStatus:String;
            public var success:Boolean;
            public var suspend_str:String;
            public var suspend_data:String;
            public var arrayToParse:Array;
            public var videoChoice:Number = 0;
            public var vidChoice:Number = 0; // Picks up button selections from loaded swf...default is 0 if only one ID supplied
            public var vidID:Array = new Array(); // Recieves XML supplied video IDs
            public var MC:MovieClip;
            public var swfURLChoice:Number = 0; // Picks up button selections from loaded swf...default is 0 if only one ID supplied
            public var swfURL:Array = new Array(); // Recieves XML supplied swf URLs
            public function MainWrapper() {
                // constructor code
                addEventListener(Event.ADDED_TO_STAGE,init);
            public function init(e:Event):void {
                initializeTracking();
                contentContainer = new Sprite  ;
                addChild(contentContainer);
                exit_btn.visible = false;
                main_HUD.home_btn.visible = false;
                addNavListeners();
                mainMenuVisibility(false);
                textPanel_mc.mask = panelMask_mc;
                ColorShortcuts.init();
                Security.allowDomain("http://admin.brightcove.com");
                Security.allowDomain("http://c.brightcove.com");
                Security.allowDomain("http://brightcove.com");
                BrightcovePlayer.initialize(this,onBrightcoveVideoComplete,onBrightcoveInitComplete,onBri ghtcoveVideoPlay);
            public function loadXML():void {
                xmlLoader = new URLLoader  ;
                xmlLoader.addEventListener(Event.COMPLETE,showXML);
                xmlLoader.load(new URLRequest("playlist.xml"));
            public function showXML(e:Event):void {
                trace("Line 95: Loaded XML");
                xmlLoader.removeEventListener(Event.COMPLETE,showXML);
                XML.ignoreWhitespace = true;
                videoList = new XML(e.target.data);
                numPages = videoList.module[currentModule].listedContent.length();
                trace("Line 100: numPages="+numPages);
                loadContent();
            public function mainMenuVisibility(setVis:Boolean):void {
                main_HUD.visible = textPanel_mc.visible = setVis;
            private function onBrightcoveVideoComplete() {
                trace("Line 107: video has stopped");
                endPageNav();
            private function onBrightcoveVideoPlay() {
                trace("Line 111: player is playing");
                Tweener.addTween(BrightcovePlayer.instance,{alpha:1,time:3});
                updateNav(currentContentType);
                loadMsg_mc.visible = false;
                checkForBeginning();
            private function onBrightcoveInitComplete() {
                trace("Line 118: init is complete");
                loadXML();
            public function loadContent():void {
                if (currentContent > furthestPage) {
                    furthestPage = currentContent;
                    trace("Line 125: The furthest page so far: "+furthestPage);
                saveCoursePos() //SCORM Bookmark
                var loadedContentType:String = String(videoList.module[currentModule].listedContent[currentContent]. @ type);
                currentContentType = loadedContentType;
                switch (loadedContentType) {
                    case "cap" :
                        trace("Line 133: loading a Captivate swf");
                        advanceBehavior = "next";
                        prevBehavior = "prev";
                        loadMsg_mc.visible = true;
                        BrightcovePlayer.stopAndHide();
                        mainMenuVisibility(false);
                        swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
                        loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
                        contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
                        contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
                        contentLoader.load(loadedSwf);
                        break;
                    case "swf" :
                        trace("Line 146: loading an interactive swf");
                        advanceBehavior = "next";
                        prevBehavior = "prev";
                        loadMsg_mc.visible = true;
                        BrightcovePlayer.stopAndHide();
                        swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
                        loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
                        trace("XXXXXXXXXXXXX "+(String(swfURL[swfURLChoice]))+" XXXXXXXXXXXXXXXXX");
                        contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
                        contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
                        contentLoader.load(loadedSwf);
                        break;
                    case "quiz" :
                        trace("Line 158: loading a quiz");
                        advanceBehavior = "next";
                        prevBehavior = "prev";
                        BrightcovePlayer.stopAndHide();
                          loadMsg_mc.visible = true;
                        swfURL = videoList.module[currentModule].listedContent[currentContent].pathToContent.split(",");
                        loadedSwf = new URLRequest(String(swfURL[swfURLChoice]));
                        contentLoader.contentLoaderInfo.addEventListener(Event.COMPLETE,loadComplete);
                        contentLoader.contentLoaderInfo.addEventListener(ProgressEvent.PROGRESS,loadProgress);
                        contentLoader.load(loadedSwf);
                        break;
                    case "bcVid" :
                        checkForBeginning();
                        advanceBehavior = "next";
                        trace("Line 172: loading a Brightcove video");
                        //vidFrame_mc.visible = true;
                        //videoBG.visible = true;
                        //setChildIndex(vidFrame_mc,numChildren - 1);
                        vidID = videoList.module[currentModule].listedContent[currentContent].videoID.split(",");
                        trace(vidID);
                        BrightcovePlayer.instance.alpha = 0;
                        BrightcovePlayer.playVideo(this,0,vidID[videoChoice],140,112.5,"");
                        break;
                    default :
                        trace("Line 183: unrecognized type. check the node's 'type' attribute");
                        break;
            public function contentFadeOut():void {
                if (currentContentType == "bcVidBranch" || currentContentType == "bcVid") {
                    trace("Line 190: fading BC vid");
                    Tweener.addTween(BrightcovePlayer.instance,{alpha:0,time:.5,onComplete:doLoadNext});
                } else {
                    trace("Line 193: fading something else");
                    Tweener.addTween(contentLoader.content,{alpha:0,time:.5,onComplete:doLoadNext});
            public function movePanel(moveDir:String):void {
                switch (moveDir) {
                    case "up" :
                        if (textPanel_mc.y != 145) {
                            Tweener.addTween(textPanel_mc,{y:145,time:.5,transition:"easeOutSin"});
                        break;
                    case "down" :
                        if (textPanel_mc.y != 645) {
                            Tweener.addTween(textPanel_mc,{y:645,time:.5,transition:"easeOutSin"});
                        break;
                    default :
                        trace("Line 211: WAT. That is not a valid direction");
                        break;
               public function getSWFChoice(e:Event):void {
                   MC = MovieClip(contentLoader.content);
                   swfURLChoice = MC.swfURLChoice;
                   contentLoader.content.removeEventListener( "getSWFChoice" , getSWFChoice );
                   trace("YYYYYYYYYYYYYYYYY swfURLChoice="+swfURLChoice+" YYYYYYYYYYYYYYYYYYYY");
                playOn();
               public function getVidChoice(e:Event):void {
                   MC = MovieClip(contentLoader.content);
                   videoChoice = MC.vidChoice;
                   contentLoader.content.removeEventListener( "getVidChoice" , getVidChoice );
                   playOn();
               public function playOn() {
                   timesAdvanced++;
                   moveAdv = true;
                   contentFadeOut();
                   hideNavControls();
            public function loadComplete(e:Event):void {
                loadMsg_mc.visible = false;
                contentLoader.contentLoaderInfo.removeEventListener(Event.COMPLETE,loadComplete);
                contentLoader.contentLoaderInfo.removeEventListener(ProgressEvent.PROGRESS,loadProgress);
                contentLoader.content.addEventListener("endOfContent",endContentHandler);
                   contentLoader.content.addEventListener("getSWFChoice",getSWFChoice);
                   contentLoader.content.addEventListener("getVidChoice",getVidChoice);
                Tweener.addTween(main_HUD.progBar_mc.progFill_mc,{scaleX:(currentContent) / int(numPages - 1),time:.4,transition:"easeOutSin"});
                if (currentContent == 0){
                    main_HUD.pgNum_txt.text = "Welcome";
                } else{
                    main_HUD.pgNum_txt.text = "Page " + currentContent + " of " + int(numPages - 1);
                switch (currentContentType) {
                    case "cap" :
                        contentLoader.content.addEventListener("quizAdvancePage",quizNext);
                        break;
                    case "swf" :
                        contentLoader.content.addEventListener("quizAdvancePage",quizNext);
                        break;
                    case "quiz" :
                        contentLoader.content.addEventListener("quizAdvancePage",quizNext);
                        var loadedContent = MovieClip(contentLoader.content);
                        var xmlQuizContent = videoList.module[currentModule].listedContent[currentContent].question;
                        var numQuestions = int(xmlQuizContent.length());
                        var questionArray:Array = new Array  ;
                        var choiceArray:Array = new Array  ;
                        var correctChoiceArray:Array = new Array  ;
                        var responsesArray:Array = new Array  ;
                        var passedImageArray:Array = new Array();
                        for (var i = 0; i < numQuestions; i++) {
                            questionArray.push(String(xmlQuizContent[i].questionText));
                            var tempString:String = "";
                            for (var j = 0; j < xmlQuizContent[i].answerChoice.length(); j++) {
                                tempString +=  xmlQuizContent[i].answerChoice[j] + "%";
                            choiceArray.push(tempString);
                            tempString = "";
                            correctChoiceArray.push(xmlQuizContent[i]. @ correctChoice);
                            passedImageArray.push(xmlQuizContent[i]. @ dispImage);
                            responsesArray.push(xmlQuizContent[i].responseText);
                        loadedContent.populateQuiz(questionArray,choiceArray,correctChoiceArray,responsesArray,pa ssedImageArray);
                        break;
                    default :
                        break;
                addContent();
                checkForBeginning();
            public function endContentHandler(e:Event):void {
                //here, we will enable navigation again
                trace("Line 295: END OF CONTENT");
                mainMenuVisibility(true);
                loadMsg_mc.visible = false;
                endPageNav();
                updateNav(currentContentType);
                Tweener.addTween(main_HUD.next_btn.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                nextEnabled = true;
                //checkFurthestPage(e.target.currentFrame);
                checkFurthestPage(currentContent);
                if (currentContent == int(numPages - 1)) {
                    setCourseToComplete();
            public function checkFurthestPage(evalNum:Number):void {
                if (isNaN(furthestPage[currentLoadedSection])) { trace("Line 312: furthestPage[currentLoadedSection] is NaN"); }
                if (evalNum > furthestPage[currentLoadedSection]) {
                    trace("Line313: currentLoadedSection is a Number");
                    furthestPage[currentLoadedSection] = evalNum;
                    trace("Line315: furthestPage[currentLoadedSection] = "+furthestPage[currentLoadedSection]);
                saveCoursePos();
            public function endPageNav():void {
                trace("Line 321: On page " + currentContent + " of " + int(numPages - 1));
                setChildIndex(main_HUD,numChildren - 1);
                if (currentContent < int(numPages - 1)) {
                    main_HUD.next_btn.visible = true;
                } else {
                    exit_btn.visible = true;
            public function hideNavControls():void {
                main_HUD.next_btn.visible = false;
                main_HUD.prev_btn.visible = false;
                exit_btn.visible = false;
            public function loadNext(me:MouseEvent):void {
                timesAdvanced++;
                moveAdv = true;
                contentFadeOut();
                hideNavControls();
            public function quizNext(e:Event):void {
                timesAdvanced++;
                moveAdv = true;
                contentFadeOut();
            public function loadPrev(me:MouseEvent):void {
                timesAdvanced--;
                trace("Line 350: loading prev");
                moveAdv = false;
                doLoadPrev();
                hideNavControls();
            public function doLoadNext():void {
                switch (advanceBehavior) {
                    case "next" :
                        currentContent++;
                        break;
                    case "noAdvance" :
                        break;
                    default :
                        for (var i in videoList.module[currentModule].listedContent) {
                            if (advanceBehavior == videoList.module[currentModule].listedContent[i].contentTitle) {
                                currentContent = i;
                        break;
                trace("Line 372: loading next");
                contentLoader.unloadAndStop();
                if (contentContainer.numChildren > 0) {
                    contentContainer.removeChild(contentLoader);
                loadContent();
            public function doLoadPrev():void {
                switch (prevBehavior) {
                    case "prev" :
                        currentContent--;
                        if (currentContent < 0) {
                            currentModule = 0;
                            currentContent = 1;
                            timesAdvanced = 2;
                            numPages = 2;
                        break;
                    default :
                        for (var i in videoList.module[currentModule].listedContent) {
                            if (prevBehavior == videoList.module[currentModule].listedContent[i].contentTitle) {
                                currentContent = i;
                        break;
                trace("Line 400: loading prev");
                contentLoader.unloadAndStop();
                if (contentContainer.numChildren > 0) {
                    contentContainer.removeChild(contentLoader);
                loadContent();
            public function addContent():void {
                contentContainer.addChild(contentLoader);
                navToTop();
                textPanelListener();
            public function loadProgress(pe:ProgressEvent):void {
                var percentageLoaded:int = (pe.bytesLoaded / pe.bytesTotal) * 100;
                trace("Line 415: Loading..." + pe.bytesLoaded + " out of " + pe.bytesTotal);
                loadMsg_mc.loadText_txt.text = String(percentageLoaded) + "%";
            public function updateNav(contentTypeCondition):void {
                trace("Line 420: Checking nav. On Page " + currentContent);
                if (currentContent == 0) {
                    main_HUD.prev_btn.visible = false;
                navToTop();
            public function checkForBeginning():void {
                trace("Line 427: Check for beginning");
                if (currentContent != 0) {
                    trace("Line 429: Is not beginning");
                    main_HUD.prev_btn.visible = true;
                } else {
                    mainMenuVisibility(false);
                if (currentContent < furthestPage) {
                    main_HUD.next_btn.visible = true;
            public function textPanelListener():void {
                if (videoList.module[currentModule].listedContent[currentContent].panelText != "_noText") {
                    trace("Line 443: should move up");
                    movePanel("up");
                    textPanel_mc.panelText_mc.gotoAndStop(videoList.module[currentModule].listedContent[curre ntContent].panelText);
                } else {
                    movePanel("down");
            public function addNavListeners():void {
                main_HUD.prev_btn.mouseChildren = false;
                main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_OVER,beginGlow);
                main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_OUT,fadeGlow);
                main_HUD.prev_btn.addEventListener(MouseEvent.CLICK,loadPrev);
                main_HUD.next_btn.mouseChildren = false;
                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_OVER,beginGlow);
                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_OUT,fadeGlow);
                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_UP,loadNext);
                exit_btn.addEventListener(MouseEvent.MOUSE_UP,navHandler);
            public function beginGlow(me:MouseEvent):void
                switch (me.target.name)
                    case "next_btn" :
                        if (nextEnabled == true)
                            Tweener.addTween(me.target.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                        break;
                    default :
                        Tweener.addTween(me.target.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                        break;
            public function fadeGlow(me:MouseEvent):void {
                Tweener.addTween(me.target.bg,{_color:0x666666,time:.4,transition:"easeOutSin"});
            public function determineSkip():void {
                if (contentLoader.numChildren) {
                    var thisContent:MovieClip = MovieClip(contentLoader.getChildAt(0));
                trace(currentLoadedSection+ "Current content: "+thisContent.currentFrame);
                trace("Line 486 - Furthest page is "+furthestPage[currentLoadedSection]+" and the current page is "+thisContent.currentFrame);
                if (furthestPage[currentLoadedSection] >= thisContent.currentFrame) {
                    trace("can skip this page");
                    Tweener.addTween(main_HUD.next_btn.bg,{_color:0xffffff,time:.4,transition:"easeOutSin"});
                    nextEnabled = true;
                } else {
                    nextEnabled = false;
                    trace("can't skip");
            public function navHandler(me:MouseEvent):void {
                    switch (me.target.name) {
                        case "next_btn" :
                            if (nextEnabled == true) {
                                nextEnabled = false;
                                main_HUD.next_btn.addEventListener(MouseEvent.MOUSE_UP,loadNext);
                                Tweener.addTween(main_HUD.next_btn.bg,{_color:0x666666,time:.2,transition:"easeOutSin"});
                                determineSkip();
                            } else {
                                trace("can't proceed yet");
                            break;
                        case "prev_btn" :
                            exit_btn.visible = false;
                            main_HUD.prev_btn.addEventListener(MouseEvent.MOUSE_UP,loadPrev);
                            determineSkip();
                            break;
                        case "exit_btn" :
                            contentLoader.unloadAndStop();
                            ExternalInterface.call("closeCourseWindow");
                            break;
            //HERE THERE BE SCORM CODE
            public function exitCourse(me:MouseEvent):void {
                ExternalInterface.call("closeCourseWindow");
            public function initializeTracking():void {
                scorm = new SCORM  ;
                lmsConnected = scorm.connect();
                if (lmsConnected) {
                    lessonStatus = scorm.get("cmi.core.lesson_status");
                    if (lessonStatus == "completed" || lessonStatus == "passed") {
                        scorm.disconnect();
                    } else {
                        success = scorm.set("cmi.core.lesson_status","incomplete");
                        scorm.save();
                        suspend_data = scorm.get("cmi.suspend_data");
                        if (suspend_data.length > 0) {
                            arrayToParse = suspend_data.split(",");
                            currentContent = parseInt(arrayToParse[0],10);
                            furthestPage = parseInt(arrayToParse[1],10);
                } else {
                    //connectionStatus_txt.text = "Could not connect to LMS.";
            public function saveCoursePos():void {
                trace("Line 554: Saving position at " + currentContent);
                var suspend_str:String = String(currentContent)+","+String(furthestPage);
                scorm.set("cmi.suspend_data",suspend_str);
                scorm.save();
            public function setCourseToComplete():void {
                trace("Line 561: Saving complteted course");
                success = scorm.set("cmi.core.lesson_status", "completed");
                scorm.disconnect();
                   lmsConnected = false;
            public function navToTop():void {
                setChildIndex(main_HUD,numChildren-1);

    You'll have to do two things.. Elaborate on exactly what you mean by a white screen appears. What is turning white? Are you generating a SWF from captivate of a screen capture session, then trying to load that SWF with a wrapper and when you do so it turns white? (In that scenario, if Captivate was looking for external assets it can't find, that'd be why). Please include more details on that.
    Second, code of this size pasted into the forum really doesn't help. You'll need to do the work to isolate exactly what part of the code you're seeing this white box appear. Run it in a debugger line by line until you witnesss it turn white and only share that small portion of code. And if you do choose to share a ton of code, please use a site like pastebin.com which will retain formatting and color coding, making it much easier to read, and then share that pastebin link.

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    Why would I get a white screen after answering a quiz click-through?

    You'll have to do two things.. Elaborate on exactly what you mean by a white screen appears. What is turning white? Are you generating a SWF from captivate of a screen capture session, then trying to load that SWF with a wrapper and when you do so it turns white? (In that scenario, if Captivate was looking for external assets it can't find, that'd be why). Please include more details on that.
    Second, code of this size pasted into the forum really doesn't help. You'll need to do the work to isolate exactly what part of the code you're seeing this white box appear. Run it in a debugger line by line until you witnesss it turn white and only share that small portion of code. And if you do choose to share a ton of code, please use a site like pastebin.com which will retain formatting and color coding, making it much easier to read, and then share that pastebin link.

  • My iphone4's mic is not working. I can assure that my iphone4 is not on mute mode. The audio is working only when headset/handsfree plugged in.I tried reset my handset many times already but still nothing got success.what is the remedy to comeout from it.

    My iphone4's mic is not working. I can assure that my iphone4 is not on mute mode. The audio is working only when headset/handsfree plugged in.I tried reset my handset many times already but still nothing got success.what is the remedy to comeout from it.

    Try plugging the headphones in and gently wiggling them around for a few seconds. It may be that the sensor that tells the iPhone that headphones are plugged in has gotten stuck. If this doesn't work, they try a reset (hold down Sleep/Wake and Home all the way until the Apple logo appears on the screen).

  • I have  a iphn 3gs running on ios 6.1.3  i buy it frm my frnd ..........n it has one prblm that safari mail n maps does't wrk it crashes all time when i try to run these ......plzzz help me what shoud i do ......i have tried reset many times bt it does't

    i have  a iphn 3gs running on ios 6.1.3  i buy it frm my frnd ..........n it has one prblm that safari mail n maps does't wrk it crashes all time when i try to run these ......plzzz help me what shoud i do ......i have tried reset many times bt it does't

    use a computer and restore the phone http://support.apple.com/kb/ht1414

  • HT4623 Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same.

    Hi everyone, I updated my iphone 3gs to ios6. But, when it come to the activation screen, It showed up could not activate iphone because the activation server is temporarily unavailable. I tried to restore many times already but it still the same. Help me please! T-T

    Please see the  More Like This  section on the right.

  • If you enter your password on the ipad too many times and your sim card locks, is there a way of recovery without replacing the sim card?

    If you enter your password on the ipad too many times and your sim card locks, is there a way of recovery without replacing the sim card?

    That doesn't lock the SIM card, it just locks you out of the device. 
    If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.
    See this for more info... http://support.apple.com/kb/HT1212

  • I have an iphone3 and tried to log in too many times.  Now I am locked out.  What do I do?

    I have an iphone3 and tried to log in too many times.  Now I am locked out.  When I press my home button, I get the emergency call screen and not my home screen.
    What do I do?

    Restore the phone using iTunes.

  • I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

    I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • After updating my MacBook Pro to yeosemite I want my old screen saver picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this

    After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".

    Can you browse the Time Machine drive from Finder?
    If you can and you know where the picture was stored ie on your desktop you can browse through the folder structure to the picture copy it and paste it somewhere on your new install before right clicking it and 'set as desktop background'

  • I plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old stuff from my G3s on my new

    i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.

    Hi, raneth's boyfriend!
    Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
    However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore.  If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
    Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
    To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences.  All backups made are timestamped and are identified with the iPhone's name at the time of the backup.  Look for:
    • a backup of the phone using the new phone's name prior to the erase and restore, or
    • a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!).  This may be the case if the new and old phones have the same name.
    If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
    If no backup was made prior to erasing and restoring the phone initially, then there is no way to
    undo it, meaning your phone's original data has been lost.
    --tonza

  • My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    This can be caused by a number of issues.
    Was everything working and then suddenly stopped??
    Or is this a new clean setup and has never worked.
    Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
    Check the IP the MBP gets including dns and gateway..
    Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

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