Reseting my security information

Recently I have forgotton the awnsers to the two security questions, please could you help me reset it?

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

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HT5622 I want to change my security information so I went to "Manage your Apple ID" but I could not find "Reset your security information" can someone help me to change my security answers. Thanks in advance

Hello Everyone,
I want to change my security information so I went to "Manage your Apple ID" but I could not find "Reset your security information" can someone help me to change my security answers.
Thanks in advance

call 1-800-275-2273 (1-800-MY-APPLE)

Didnt send me the instructions on how to reset your security information in my mail

Yesterday i bought a $15 itunes card and i redeemed it. When i try to buy gems in clash of clan iphone game they asked me to answer 2 security questions but i forgot the anwers so i click on 'Forgot your answers? Send reset security info email to s•••••@hotmail.com' then it saids ' Email sent. Check your inbox for an email with instructions on how to reset your security information.' But i havent receive it in my mail, i checked spam, trash everywhere but counldnt find it. What am i suppose to do ? Should i call apple ?

Call Apple and ask for the Account Security team.
(93848)

HT5576 Email sent Check your inbox for an email with instructions on how to reset your security information but i haven't got anytthng in my email

Email sent
Check your inbox for an email with instructions on how to reset your security information
but i haven't get anything in my email

I never got mine either. I ended up scheduling for them to call me to reset my security questions.

I need reset my security information, I offered my user name and password is correct bout I can't get the information from your website in my email. So that I can't buy new app pay my money.

I need reset my security information, I offered my user name and password is correct bout I can't get the information from your website in my email. So that I can't buy new app pay my money.

Hi,
Which website your are using to update the Adobe Flash player? No Adobe website ever ask for any id and password to update the flash player.
If you are using MAC machine and its the password prompt while installing update that you are talking about then please follow What userid & password do I need to install Flash Player?
-Varun

HT201303 the reset email security information sent to my rescue email BUT DON'T RECIVE ME

the reset email security information sent to my rescue email BUT DON'T RECIVE ME

If you haven't received the email to your rescue email account, and you've checked the spam folder on that account as well as the inbox and tried clicking the reset link again, then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

How to reset your security information

hi
how to reset your security information?
apple dont send an email fore me to change security qus

What do you mean by 'apple dont send me email' ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions), or you have one but aren't receiving the reset email to it, then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT5622 When I sign in with my apple ID and password then goto password and security, i do not get the option to reset my security information. Why not?

I do not have the option to change my security information when I sign in to my Apple ID and goto Password and security. Why not?

Just to be clear - what are you signing into? You could be talking about connecting or setting a computer or device to your icloud or itunes account. You could be talking about logging into your icloud account using a browser to icloud.com. Or you may have followed a link to an Apple page that lets you edit your account.
If you can't remember your security questions/answers then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

Why i can't email with instructions on how to reset your security information ?

i need to email me how to with instructions on how to reset your security information

No, sorry. There is no way to get around the Activation Lock:
ACTIVATION LOCK
The original owner must sign out of Find My iPhone before you will be able to use it. These instructions would need to be followed:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you are unable to contact the previous owner to follow these steps, then you basically have a very nice paperweight....
Sorry,
GB

HT1711 how can I reset my security information I forgot the answers

how can I reset my security questions? I forgot the answers to mine.

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How can I reset my security information?

When I go to the page that I forgot the questions on it gives me an option to send an email to reset my questions but I keep trying to send an email it says email sent and I don't have ANY email in my inbox, please help I really need to reset these questions.

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I cant get an email to reset my security information on my apple id

i need help.. i went onto apple.com and went to the security questions part and clicked the link that said to send reset info to my email address and i clicked this over 4 times and still have yet to reciveve this email
but i changed my phone numbers and recieved an email right away,,, can anyone please help?

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

Can't receive email after reset my security information

I totally forgotten my security answer. Therefore, i had reset it but still i can't recieve any information form apple support at my email address. Any thoughts for this solution?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91697)

HT5312 My rescue email address is no longer valid and I can't remember my security questions answers. How can I reset my security information

I have money in my Itunes account, but have forgotten the answers to my security questions.
The rescue email address that was linked to my account is no longer valid and I can't access it any more.
How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
Help?

You will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

Instructions on how to reset your security information

I can not retrieve or reset the secret question nor I receive any email retrieval

Call AppleCare in your region.
They can send out an iforgot email to the email you choose.

Reseting my security information

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