Resetting a Centro

I have to say that as a long term plam use I find the methond of resetting the Centro requiring the back cover being pulled off and the battery removed is the absolutely most assinine manner of resetting a device of this type I have seen. The fool who failed to design an easy to use method to reset the device needs to be strung up by something to create maximum discomfort. The Centro is the first and only palm device I have owned that I find to be problematic.
Post relates to: Centro (AT&T)

On the 650 you had to remove the back cover to access the reset button. By the time you got out the stylus or other narrow pointy object to press the button, you might as well just remove the battery... but yes, other manufacturers often offer external reset buttons which are easier to use if you have a thin pointy object handy.

Similar Messages

Download pic to phone resets palm centro

when i try to download a pic (received in sprint pic mail) to phone to save, it goes thru all the motions all the way to save and then it resets my centro. also, when someone beams me a pic from their centro, it looks like it is receiving it into palm photo folder and then it resets centro. argh! any ideas?
Post relates to: Centro (Sprint)

For the individual pictures that you download, are they very large? Do you happen to have any third party applications that might be randomly resetting the phone? One thing you can try is doing a hard reset and then test the phone by putting one picture and try to view it. If the phone resets then theirs a bug with the media application. Now if it does not then something else might be causing the issue.
To do a hard reset visit this link: http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Message Edited by IrreducibleM31 on 11-11-2008 04:06 PM

How to reset Palm centro?

Please let me know this: How to hard reset palm centro?
Post relates to: Centro (Sprint)

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB
Soft reset article 45197
Hard reset article 45050
Warm reset article 45200
Go to the link and enter the article number in the field at the bottom right.
Post relates to: None

Need a method for importing Palm III data into a Palm Centro

I just bought a Palm Centro (Verizon), with the expectation of importing data from my old Palm III. From the Palm III Desktop, I exported Contacts, Calendar, Tasks, and Memos into separate folders (this was done on a Windows XP PC) and copied the resulting folders & files onto a flash drive. But when I try to import these files into the Palm Centro desktop (on a new Mac Pro with OSX), the backup files are not in a "recognized format." Does anyone have a process for reliably getting the Palm III data into the Palm Centro? Also, is there an easy way to purge unwanted Contacts/Calendar events from the Palm Centro handheld? With all the trial and error, its accumulating a lot of garbage. Thanks...
Post relates to: Centro (Verizon)

Click on the following link for the upgrade guide on kb.palm.com
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=12926
You will need to hard reset the Centro in order to clear out the Centro before sync'ing. Click on the following link for the hard reset procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
Click on the following link for the support page for your devices on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_vzw/
http://www.palm.com/us/support/palm3/
There are links on the pages to the user guide, troubleshooting, how to's, downloads, etc.
You could try to export the data in each category in Palm desktop, save to the flash drive and import the data.
Click here for the data export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=36288
Make sure you select "ALL" for the range during the export procedure. If you don't, it will only export the currently selected record.
Post relates to: Palm i705

Need Help -- after hard reset sync issues

Hi
My Centro was frozen and I performed a hard reset. Everything was backed up on my computer. I synced it, worked fine. Problem is when I sync it again, EVERY time it sees the device as new and asks me if I want to name it or sync with the old device name. So every time I sync it is "restoring" my device.
In bluetooth manager the phone has the same profile name as in hotsync.
Not sure what else to do, I don't want it to "restore" every time I sync?
Post relates to: Centro (Verizon)

In Palm Desktop, is the username the same as the hotsync name on the Centro? Do you have more than 1 username in Palm desktop?
When it asked for the username, I assumed the name you used is the username in Palm desktop that has the data.
One thing you can try is to export the data from the current username, create a new username in Palm desktop, import the data into the new username, hard reset the Centro, connect to the PC, use the new username you created when it asks for the username and complete the sync. See if that may resolve the issue.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705

Centro fading speaker output level

I've had my AT&T Centro for about 6 weeks and I'm having a weird problem with the output sound level for all notifications (Ring Tones, Phone Alerts, Calendar, Messaging, and System). When I got the Centro the output sound level was solid and loud. I've found that over the course of about 2-3 weeks the output sound of the speaker on the back decreases (the settings in the Preferences menu do not change). This gets to the point where I've tried putting, for example, the Ring Tone volume from 3 all the way up to 7 and I can still barely hear the phone in my pocket. I've pull the battery and do a full reformat/reset of the Centro and when the phone loads back up the volume is plenty loud, just like it was when it was new. I've had reset the phone twice now.
I love the versatility and functions of this device. I hope this issue can be fixed! I synchronize regularly with Outlook, which I've had no problems with.
Any ideas of what the problem could be?
Thanks!
Post relates to: Centro (AT&T)

I enabled the "Escalate ring tone volume" option in the Sound & Alerts menu and the fading issue has seemed to go away completely. The last time I reset my Centro was over a month ago. Let's hope this positive trend continues.
Post relates to: Centro (AT&T)

Centro reboots when hotsync button is pressed or hotsync application is selected on the Applications screen

I had a Sony CLie (palm compatible) before and was using palm desktop for CLIE. I just bought Centro, installed palm desktop, hotsync worked fine. I had decided to 'copy everything'. All my contacts are now in centro, but now when hotsync is selected, Palm reboots. I rebooted my PC but no use. I tried using hotsync button as well as hotsync application icon in applications screen to the same result.
The other minor issue is how to take the hotsync cable out of centro? its tightly fitted in centro.
Post relates to: Centro (AT&T)

There is no Reset button on a Centro.
To soft reset a Centro, you remove the battery, wait at least 10 seconds, then replace.
Sending all the Clie's data and system files into the Centro may be the cause of all the problems!
Did you follow Palm's guide to updating to a new device?
How to Upgrade from a Previous Palm device to a Newer One: http://kb.palm.com/ and enter 12926 (General Upgrade guide) or 45175 (Upgrade to Centro) into the "solution ID:" box (lower right).
I'd try a Soft Reset first, check for normal operation. If it still malfunctions, you need to Hard Reset the device and rename you /Backup folder before doing another Hotsync.
WyreNut
Post relates to: Centro (AT&T)
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Centro will not Sync (Verizon)

My last sync was 4/21/09. I recently purchased an upgrade to DataVis Documents to Go. Now my Hot Sync does not respond 'determining configuration'. I have reloaded the desktop and reset the Centro, no go. The new version of Document to Go has not be loaded to the Centro yet. Suggestions.
Post relates to: Centro (Verizon)

Glad you got things to sync, just a quick thought.
4.1.4 is a rather old version of Palm Desktop. I would have suggested you try 4.1.4E, as it was designed for later devices and has some updated USB drivers in it...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Problem with Email on Centro

I have had my centro for almost a year now and have been using Gmail on my mobile device without any problems. I changed my password to my gmail account and now I can not get my centro to sync my email. I have tried deleting that account and setting up a new one with the correct password but I contine to get the error message "Alert. Web login required (Failure)." Am I forgetting to do something?
Thanks
Post relates to: Centro (Verizon)

Are you getting this error when you try to go to any website or just with your email?
You may need to hard reset the Centro and then setup the account again.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887

Centro won't sync

When my Centro gets to Tasks in the sync process, it's failing. I've reset the Centro, restarted my computer, nothing's helping. I don't have any data in the Tasks program, so I can't figure out what's going on. I don't have any third party software on the device, either. Any ideas??
Post relates to: Centro (AT&T)

By the way, the error I get is Conduit Manager unexpectedly quit.

Centro Repeated Attempts to Hot Sync then Died

I was running errands and heard a beep on the Centro. It told me that I could not connect for a Hot Sync (which I had not attempted) I said OK and the phone continued over and over to try to Hot Sync. I took out the battery twice to see if that would fix things. After the first battery out/in, the phone went back to repeated Hot Sync attempts. After the 2nd battery out/in, the phone died. HELP!
Post relates to: Centro (Verizon)

Hello VAViola and welcome to the Palm forums.
Your Centro is stuck in a HotSync loop. To get out of the loop, do the following:
1. Connect your HotSync cable to the Centro and allow it to sync to your Mac or PC to ensure that all of your data is synced to the compuer.
2. Hard reset the Centro. This will break the loop and erase everything on the Centro and return it to it's factory default settings.
3. HotSync the Centro with your computer to reload your data and applications.
Hope that helps,
Alan G

Factory Reset/Zero Out Reset my 755p

I need to delete all of the data from my Verizon 755p before I return damaged hardware to Verizon. I looked at the Factory Reset instructions, Article ID: 15574 in the Palm KB, but I didn't see specific instructions relating to the 755p. Will the Centro or 700/680 directions work for deleting all of my data?
Does a Factory Reset really delete all of the data, or can it still be recovered?
Also, is there a way to Zero Out Reset a 755p like the 650?
Thanks.
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)

I was upgrading to another phone and also wanted to do a factory. the instructions in the palm knowledge base (kb.palm.com) are below, but they didnt quite work for me. I have an ACCESS POWERED screen that comes up before the Palm screen - came with some OS update or other. I moved things in the procedure below a bit and got the results I wanted. Change the below instructions as follows:
. Add step 1a to press and hold Power/End - yes, before you even remove the battery.
. Add step 3a to observe the "ACCESS POWERED" screen for 15 seconds and then release the Power/End
. Ignore all of Step 4
. Go to Step 5, then step 6 - your Treo 755p will appear to do another reset and come up "fully clean."
. lgnore Step 7 - the language selection screen never appears.
Good luck. This was quick and flawless for me - and with the desired results.
Factory Reset for Centro and Treo 755p
If you've set a password on your smartphone, any hard reset will automatically become a Factory Reset. With this method, you'll enter a password and then perform a hard reset.
On your smartphone, launch the Security application.
If the Password box says "Unassigned," tap the box and create a password for your smartphone. Press Applications to exit the Security application.
Now that a system password is established, we'll perform a hard reset to complete the factory reset. With the device face down, remove the battery door. Removing the stylus may make it easier to remove the battery for the next step.
Remove the battery. Then put the battery back in.
When the Palm logo appears, press and hold Power/End until the black status bar at the bottom of the screen fills and disappears, and then release Power/End.
If you performed this reset correctly, you should see a white screen with black text saying "reformatting in progress" (any other activity - such as the Palm OS logo and then the Applications launcher appearing - means the reset was performed incorrectly; try again). Your smartphone will appear to reset again after the "reformatting in progress" screen disappears.
When the Erase all data? prompt appears, press Up to confirm the Factory reset.
When the language selection screen appears, select the same language you selected for your desktop software. The Factory reset is now complete.

Won't let me hotsync without password

Im trying to sync to my computer but it keeps on asking me for a password that i don't know. So how could i go about this to find out what my password is? I have a palm centro
Post relates to: Centro (Sprint)

There is really no way to find out the password. If you don't know it or forgot the password, you will need to hard reset the Centro to erase the password. This will erase all data and 3rd party apps. on the device.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_sprint/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

Help with my friends att centro it keeps on crashing and reseting nonstop !!!

Help help well ok heres the story I put a mini sd card that had an app called ljp and I put it in my friends centro. Then I started to reset then reset and keeps going on and now im scared he might charge me what do I do to fix it.
Post relates to: Centro (Sprint)

hello
some application may create this problem..
but its no big deal.. ( if he has no data on the phone)
you can do warm reset or hard reset on the phone
check the link http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=87,E=0000000000054489278,K=1176,Sxi=19,Case=obj(887)
hope it will help you
Post relates to: Palm TX

Solving Centro hotsync issues without a hard reset

I have a Centro (sprint). I am running Windows Vista. I cannot connect with hotsync. Whenever I try, I get the following message -- "The connection between your handheld computer and the desktop could not be established. Please check your setup and try again." I went through the article referenced at the beginning of this forum and performed all the suggestions (reloaded Palm desktop 6.2, the outlook 2007 update, soft restart, etc.). I took it to a repair center and they stated the ONLY way to fix it was to do a hard reset which would lose all info. Since I can't hotsync, I haven't been able to backup the phone which means I'll lose everything. I'm hoping there are some other suggestions I could try. It seems contrary that the only way to solve a hotsync issue and save your data is to do a hard reset and lose all your data. Thanks.
Post relates to: Centro (Sprint)

Is your Vista 64 bit or 32 bit?
Try performing a warm reset of your device... Take out the battery press and hold the UP button insert the battery while holding the UP navigator button wait until you see set date and time then release the button. Connect the phone back to the PC and try perform a hotsync.

Resetting a Centro

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