Resetting Airport Express 802.11n Wi-fi

Hi. I'm having problems with my new AirPort Express 802.11n.
I am attempting a factory reset, but am reading conflicting instructions. Please confirm the correct (sequence) of steps: (a) hold down reset button (b) plug into power while holding down the button (c) wait until light flashes. This is where I get confused: in the manual, it says wait until it's flashing amber and on the Apple website: http://support.apple.com/kb/HT1450?viewlocale=en_US it says wait until it flashes green 4 times. Which is the correct way? And, do I have the DSL model connected to the Airport Express while I'm resetting, or just the Airport Express by itself?
And, any tips on getting the Airport Utility to recognize the AirPort Express so that it can be configured?
Any type of advice / help would be appreciated.

This is where I get confused: in the manual, it says wait until it's flashing amber and on the Apple website: http://support.apple.com/kb/HT1450?viewlocale=en_US it says wait until it flashes green 4 times. Which is the correct way?
The support link is correct. You should see four green flashes.
And, do I have the DSL model connected to the Airport Express while I'm resetting, or just the Airport Express by itself?
Although it is not required, I would disconnect the DSL modem when performing a reset.
And, any tips on getting the Airport Utility to recognize the AirPort Express so that it can be configured?
If you attempting to access it wirelessly with the AirPort Utility, be sure that you first connect to the AXn's wireless network. If that still doesn't work, try (temporarily) connecting you computer directly, using an Ethernet cable, to the Ethernet port on the AXn ... and then, try accessing it with the AirPort Utility.

Similar Messages

  • Unable to Connect Using New AirPort Express 802.11n

    My mom purchased an AirPort Express 802.11n wireless router (AX) and I, as the designated "technology guru", was tasked with setting it up. Unfortunately, I am having problems out of the box.
    When I connect it to the wall, it is found by AirPort Utility, but when I try to set it up, it is unable to connect to the wireless network. ("An error occurred joining the selected wireless network." "An error occurred, close the configuration window and try again.") This is annoying because I have an older AX and it was true to the "it just works" Apple mantra. It is also annoying because the error message has a comma splice.
    Feeling pretty proud of my "technology guru" title, I come here to see what I could be doing wrong. I try connecting the computer directly to the router via ethernet cable. With this, I am able to setup my wireless network. I am still not able to connect to it. Additionally, once the AX has been configured, the AirPort Utility can't find it.
    I tried updating firmware to 7.5.2. I've tried downgrading to 7.3.2. I've tried hard resets, soft resets. Every tip I could find I have tried. Please help. My self-confidence is wearing out.
    Is it time for a call to Apple or a visit to the Apple Store?

    Are you trying to configure the Express to "join" the wireless network?
    If yes, the message you are receiving is likely an indication that you do not have the correct security settings selected for the Express. Unless the security settings between the wireless router and Express match up exactly, the Express will display the error that "an error occurred, etc".
    The easiest way to confirm if you have this problem is temporarily set the main wireless router to "no security" and try to connect the Express that way. If you can connect, then you know that it is a security issue.
    Please tell us the exact setting for security that the wireless router there is using and we'll try to give you some more ideas.
    The Express will connect. It's just a matter of finding the right settings.
    Message was edited by: Bob Timmons

  • After setting up my brand new Airport Express 802.11n and accidentally using it to connect my iMac to the network...my iMac no longer connects through Ethernet?  Any ideas...I have tried everything without success!!

    I have been using Apple technology for about 10 years starting with 1st generation iPods and our house now includes a 5 year old iMac, all versions of iPods and touches, Apple TVs (both generations) and most recently an iPad 2.  I have always told family and friends that Apple technology just works.  Unfortunately that stopped today.  I bought a new Airport Express 802.11n to use for AirTunes around my new pool.  I set it up from my iMac and accidentally used it to connect my iMac to the network for a short time.  Now I can no longer connect the iMac to the network using a hard wired Ethernet cable.  I have tried resetting everything possible, from hubs to routers to the Mac itself and it just will not connect to the network through Ethernet any longer.  I am now a very frustrated Apple user especially when the support site says I can't use the fast path support because my product was manufactured 5 years ago...I just bought it at BestBuy yesterday.  All other computers and itechnology in the house are connecting via wifi and Ethernet without any issue except from my new iMac boat anchor.  Anybody who can help me???  Thanks

    John, thanks for the email so quickly.
    I too hope I haven't tried "everything" either but I am reasonably technical.  I had done what you suggested to do before but I did both again.
    Ethernet is yellow in the left side bar.  In the right pane it's status says Connected but then below it says "Ethernet has a self-assigned IP address and will not be able to connect to the Internet."
    I have tried the assist me menu and Network Status has Ethernet Green, Network settings Yellow, ISP Green, and Internet and Server Red and Failed for both.  I have turned things off and on, checked cables, deleted all locations and tried restting them up but to no avail.  I even disconnected everything and connected the mac directly into the cable modem itself and the thing still will not connect.
    Thoughts???

  • Airport Express 802.11n Wi-Fi alternating green amber light

    Apparent power surge causes AirPort Express 802.11n to not work correctly. Has alternating Green, Green, Amber light. How do I restore notmal functions?

    As a last resort, try a Factory Default Reset to see if that might help.
    Power off the Express for a minute
    Hold in the reset button first, and keep holding it for another 10 seconds while you simultaneously plug the power back into the Express
    Release the reset  button after the hold period and allow a full minute for the Express to restart
    At this point, you want to see a slow, blinking amber light, which is an indicatation that the Express has been reset and can now be reconfigured.
    If after a few tries with the Factory Default Reset the Express still displays an alternating amber and green light, the Express has been damaged and will need to be replaced.

  • Airport Express 802.11n not seen in utility scan

    I have an Airport Express 802.11n and the Airport utility scan isn't seeing it.  I've reset it back to factory and still not being seen.  Help please

    After a factory default reset, the AirPort Express is broadcasting a wireless network with a name like Apple Network xxxxxx.
    If you are tying to configure the Express using wireless, you need to make sure that your Mac is logged on to this network first, before you open AirPort Utility.
    It's also possible to connect an Ethernet cable from your Mac to the AirPort Express and then open AirPort Utility. Once the Express has been configured an updated, you can remove the Ethernet cable.

  • Why doesn't my "Airport Express 802.11n wi-fi" work?

    I have bought an "Airport Express 802.11n wi-fi" last year. It was working up to last week, but it doesn't work now. I have reset to factory setting but my Airport utility was unable to find my airport wireless.

    Try temporarily connecting your computer directly to the AirPort Express using an Ethernet cable. Then try accessing it with the AirPort Utility.

  • BDP-N460 Blue Ray - Wanting to implement Airport Express (802.11n) as Wi-Fi

    Hi All,
    My intention is to use my Airport Express (802.11n) as a Wi-Fi bridge for the BDP-N460 (Streaming Video). I am clearly missing a step. I have read many posts and followed what seemed like specific directions, to no avail. If anyone can help by shedding some light on this process, I would greatly appreciate it.
    All the Best,
    NgM

    I may have to wait to do the tests in the same room as the Linksys. What would the tests include? Setting up the Express directly to the (cable) modem?
    This was a suggestion to test signal strength. If you want to try to configure it now, here is how you would do so:
    It is critically important that you know the exact type of security that the Linksys router is using. Otherwise, you will not be able to match up the settings and the Express will not connect to the Linksys wireless. It would be great if the Linksys was using no security, but I doubt that this is the case.
    Hold in the reset button on the AirPort Express until you see the amber light begin to blink more quickly. Hold another second or two when you see this, then release the reset button.
    Temporarily, connect an ethernet cable from your computer to the AirPort Express.
    Open AirPort Utility and click Manual Setup
    Click the Base Station tab (under the row of icons) to assign a name to your Express, a device password (write this down) and adjust Time Zone settings
    Click the Wireless tab (under the row of icons)
    Wireless Mode = Join a wireless network
    Wireless Network Name = If the Express "sees" a strong enough signal from the Linksys, you will see the name of the Linksys wireless network. Click to select. If you do not see the name of the Linksys wireless network displayed as a choice, I'm afraid that the wireless signal is too weak and this will not work.
    Place a check mark next to Allow ethernet clients. This activates the ethernet port
    Wireless Security = Exact setting as the Linksys. This is always the most difficult part of trying to get an Express to join a wireless network. It won't pick the right setting by itself. You have to tell is exactly what to do.
    Wireless Password = Password for the Linksys network if security is being used
    Confirm Password
    Click the Update button at the lower right of the window. Don't panic when the AirPort Express "disappears" from AirPort Utility, this is normal. As soon as you see the message that the settings have been stored to the Express, close AirPort Utility and disconnect the ethernet cable. The Express will restart and if your settings are correct, you will have a green light in 20-25 seconds.
    If you don't get a green light, something is wrong with the configuration settings, probably the security setting. You'll have to start all over again with the reset of the Express and try again.
    Now, test the connection by first plugging your computer in to the Express, (turn off wireless on the computer) and see if you can get an internet connection. If you can, it should be simply a matter of plug and play with the Sony, following the instructions in the manual. Almost all Audio/Video devices will connect to the internet automatically when they have an ethernet connection. No special configuration is normally required.
    The success of your connection will depend on the quality of the wireless signal that is available to the AirPort Express.
    Good luck, post back on your results.

  • HT1998 Airport Express 802.11n

    Th software to set up my Airport Express 802.11n isn't allowing me to set up on my Mac OSX Mountain Lion 10.8.5… It says it isn't supported. All I'm trying to do is change the wireless signal on the Airport to my new modem. Can somebody help?

    OK. great.
    Then I would suggest resetting the Airport Express back to factory and see if AU will find it then.
    http://support.apple.com/kb/HT3728
    I have Airport Utility 6.3.1 on one of my Mountain Lion computers and have no problems setting up an "n" Express.

  • I have an airport express (802.11n) which download do I need to get it work on Windows 8.1?

    I have an airport express (802.11n) which download do I need to get it work on Windows 8.1?

    That one doesn't work.
    Verstuurd vanaf mijn iPhone
    Op 19 nov. 2014 om 13:55 heeft "Apple Support Communities Updates" <[email protected]<mailto:[email protected]>> het volgende geschreven:
    http://www.apple.com/support/assets/images/external/emails/logo.gif
    You received a reply
    Bob Timmons<https://discussions.apple.com/people/Bob+Timmons?ac_cid=op123456> has replied to your question. You can view the full discussion<https://discussions.apple.com/message/27128939?ac_cid=op123456#27128939> in Apple Support Communities.
    I have an airport express (802.11n) which download do I need to get it work on Windows 8.1?<https://discussions.apple.com/message/27128939?ac_cid=op123456#27128939>
    It has been some time since Apple updated AirPort Utility for Windows. The current version is 5.6.1.
    It runs on Windows 7, but I have not checked on Windows 8.
    AirPort Utility 5.6.1 for Windows<http://support.apple.com/kb/dl1547>
    Correct Answer <https://discussions.apple.com/email/thread/6679920/correct/27128939> Helpful Answer <https://discussions.apple.com/email/thread/6679920/helpful/27128939>
    Use the buttons above to tell Bob Timmons and the rest of the community if this reply solved your question or helped you get closer to finding a solution.
    To reply to Bob Timmons, go to the discussion<https://discussions.apple.com/message/27128939?ac_cid=op123456#27128939> in Apple Support Communities.
    You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile<https://discussions.apple.com/user-preferences!input.jspa>.
    TM and copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.
    All Rights Reserved<http://www.apple.com/legal/> | Privacy Policy<http://www.apple.com/legal/privacy/> | Terms of Use<https://discussions.apple.com/docs/DOC-5952> | Apple Support<http://www.apple.com/support/>

  • Speed issue with TC and Airport Express 802.11n in WDS mode...

    Here is my problem.
    I replaced my older base station / Express duo with
    a new Time Capsule (1TB) and a new Airport Express (802.11n).
    I set up the network with the TC as base station running a WDS network (WDS main) and the Express is the WDS remote.
    When I check the wireless clients from the TC, I find my iMac running at 130Mbits and the Extreme at 54Mbits.
    No other wireless clients are connected to the network (I kept my slower network as a parallel one for my "older" Macs).
    The only other connected device is my Dish network DVR that is connected via an Ethernet cable directly to the Express.
    So my question is why does the Express not communicate at >54 speed rate with the TC?
    And, why does my iMac connect with 130 and not with 300Mbits?
    Any thoughts?

    Instead of using WDS, you should take advantage of the "Allow this network to be extended" option that is available for the 802.11n AirPorts including the TC. WDS only operates in the 802.11g radio mode.
    Here's the basic setup:
    o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
    o Open AirPort Utility and select the base station that will connect to the Internet.
    o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
    o Click AirPort in the toolbar, and then click Wireless.
    o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
    o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
    o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
    o Enter the base station network and base station password is necessary.
    o Click Update to update the base station with new network settings.
    (ref: Page 46 of "Designing AirPort Networks Using AirPort Utility).

  • I'm trying to extend the range of an Airport Extreme 802.11g by adding an Airport Express 802.11n. I set the Express up to join the existing network, but it does not make any difference in the range of the network. What's wrong?

    I'm trying to extend the range of an Airport Extreme 802.11g by adding an Airport Express 802.11n. I set the Express up to join the existing network, but it does not make any difference in the range of the network. What's wrong?

    Let me see if I can help you with the basic WDS configuration steps:
    Note: To help facilitate the setup, temporarily connect the AXn directly to the AEBS LAN port using an Ethernet cable. Once the setup is complete, you can move the AXn to the desired location. For all configuration steps you will be using the AirPort Utility. Before starting, be sure to jot down the AppleIDs for both base stations.
    802.11g AirPort Extreme Base Station (AEBS) Configuration
    AirPort Utility > Select the AEBS > Manual Setup > Wireless tab
    Wireless Mode: Participate in a WDS network
    Manual Setup > WDS tab
    WDS Mode: WDS main
    Allow wireless clients (checked)
    WDS Remotes: <enter the AppleID for the AXn here>
    Click on Update and allow the base station to restart.
    802.11n AirPort Express Base Station (AXn) Configuration
    AirPort Utility > Select the AXn > Manual Setup > Wireless tab
    Wireless Mode: Participate in a WDS network (Note: You may have to hold down the Option (Mac) or Control (PC) key to see this option in the list.)
    Manual Setup > WDS tab
    WDS Mode: WDS remote
    Allow wireless clients (checked)
    WDS Main: <enter the AppleID for the AEBS here>
    Click on Update and allow the base station to restart.

  • Speed issue with WDS, Airport Extreme, and Airport Express 802.11n

    I have a Airport network set up using WDS and two airport base stations: an Airport Extreme 802.11n, and an Airport Express 802.11n. The Extreme is configured to be WDS main and is connected to my cable modem and other computers, while the express is WDS relay and acts as a switch.
    I don't actually have any wireless clients connecting to the express. I'm using it to connect a mac with no airport card to the network by plugging it into the ethernet port on the express. For the most part, it works, and the mac gets a network address and can access the network. However, the connection speed from the Express to the Extreme seems slower than it should be.
    Since both are 802.11n, and the Mac is plugged into the Express's 10/100 ethernet port, I figure the theoretical top speed that the Mac should be able to communicate with another device plugged into the Extreme is at around the same speeds as 100 mbps ethernet, since the 100 mbps ethernet connection should be the bottleneck in this case. In reality, the speeds are much slower: when I transfer files between a machine connected to the extreme (via ethernet) and my mac, the speed tops out at about 2 megabytes a second, if that.
    I looked in the Airport Extreme's logs, and it indicates that the Express is only connected at 54 mbps, as though it were a 802.11g Express. I have no idea why this is! Also, the only wireless communication is between the Extreme and the Express, so one wireless device acting as a relay for another (and thus cutting the throughput in half) shouldn't be an issue.
    Does anyone know why the speeds are so slow, and if there's anything I can do to improve them?

    Hello Brian Kendall. Welcome to the Apple Discussions!
    I looked in the Airport Extreme's logs, and it indicates that the Express is only connected at 54 mbps, as though it were a 802.11g Express. I have no idea why this is!
    That is because you established a WDS which only runs in 802.11g. Since you have two 802.11n base station, you would want to take advantage of the "Extend a network" feature available with these base stations.
    Here's a typical setup:
    o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
    o Open AirPort Utility and select the base station that will connect to the Internet.
    o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
    o Click AirPort in the toolbar, and then click Wireless.
    o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
    o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
    o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
    o Enter the base station network and base station password is necessary.
    o Click Update to update the base station with new network settings.
    (ref: Page 46 of "Designing AirPort Networks Using AirPort Utility.)

  • HT1998 what is the latest update for Airport Express 802.11n with the Mac OSX10.6.8

    what is the latest update for Airport Express 802.11n with Mac OSX 10.6.8?

    You can find out as follows:
    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click the AirPort Express
    Click Manual Setup
    Click directly on the word Version (3rd line)
    If there are any updates, you will be notified.
    If there are not any updates, you have already have the latest firmware.

  • Airport Express (802.11n) as non-NAT router?

    I am considering to replace an old WLAN router by an Airport Extreme. For this, the Airport Extreme unit would need to work as a non-NAT router (my network consists of multiple independent subnets). I've looked through the (very helpful) discussions, but could not find a definitive answer to this question. So, can you tell me point-blank whether an Airport Express (802.11n) base station can be used as a *non-NAT router* (connected to subnet A via the WAN port, creating a different subnet B on the LAN ports)?

    broadwater, Welcome to the discussion area!
    No this can't be done. The AirPort Extreme base station (AEBS) can be configured to create a single subnet for all clients (LAN port or wireless) but in that mode DHCP and NAT are enabled.

  • Airport Express 802.11n problem

    I have an Airport Express 802.11n.
    I use it to send iTunes from my mac on my stereo system in the adjacent room, via my wireless network. I don't use it all that often. It has worked fine over the two or so years I've had it
    A couple of weeks ago I had a new BT Home Hub 5 installed, this may be just a coincidence but I tried to use my Airport Express 802.11n yesterday with no luck. All I get is an amber flashing light. I've plugged the Airport Express 802 into the mains right next to my imac but that has not helped. My Airport Utility doesn't find or show my Airport Express.
    What do I do? Can anyone help?
    Hopefully
    Rob

    Here's an update:-
    By re-setting my Airport Express 802 and updating the firmware, I can now get it to work when connected with an ethernet cable and changing my settings from DHCP to Bridge.
    However, I still can't get it to work wirelessly.
    Is this a known problem with the BT Home Hub 5 and BT Infinity?

Maybe you are looking for

  • Globals.ini location in teststand 2.0

    Hi, trying to support some old code The code is looking for the globals.ini file, but does not tell us where it is looking anyone know what the path to the file is? Thanks, Jeff

  • Calendar year / Month (0CALMONTH) values format differs from Infocube

    I run BEx query which is based on Infocube, the values of 0calmonth displayed as 01/2008 whereas in infocube the values are shown 200801. How to change the 0calmonth format in query result same as Infocube .( ie. 01/2008 into 200801). Note : I need t

  • Update ppds order priority via FM?

    Dear gurus, does anybody know how to modify the priority of a ppds livecache order via ABAP (FM...)? thanks a lot, Pablo

  • Monitor apps in Azure for e.g. sitecore webapps

    We have deployed SiteCore applications in azure. We use Azure IaaS and not PaaS services.  So is there a way for us to monitor the sitecore apps through SCOM? if so, how can we set up the SCOM infrastructure - in terms of servers we need, AD set up e

  • Call method after closing JFrame

    Hi everyone, I'm opening a JFrame in another JFrame. Here is the code and beneath is the question. import javax.swing.*; import javax.swing.text.*; import java.awt.event.*; import java.awt.*; import java.util.*; public class ContactsInterface extends