Resetting keyboard dictionary not working

I have a friend with the original iPhone, the dictionary on his phone had learnt to correct certain words in annoying ways, for instance the word 'thats' to 'THATS'.
He wanted to clean up his phone a bit anyway so restored the iPhone OS and once he had done that selected the 'Reset keyboard dictionary' option from the settings in the hope that it would remove these annoying corrections but it has not, he has restarted etc several times but it has not cleared the words his dictionary has learnt.
Is there something he is doing wrong or is there any other way of resetting the dictionary?
Thanks,
Matt

You still having this problem?
This is an intermittent bug in ios (notice mine didn't autocorrect the caps on ios just there). I have ios 5. Ever since I updated to it from ios 4.x, it's failed to reset the keyboard dictionary.
We're not alone. http://forums.macrumors.com/showthread.php?p=13981502
It's quite frustrating, this iOS keyboard (notice it corrected iOS that time). It works well enough to function but has a lot of very inconsistent (yet frequent) weird behaviors. One personal annoyance to me is the problem being a fast two fingered typer in landscape. I almost ways lose the "t" on "the" "that" "then" etc because it decides my rapid th is a mistake.
Report to Apple and pray. That's all we can do.

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