Resetting my 820

After my problems with the cam (by the way, with some apps, the back of the phone, near the cam, is pretty hot! Is this normal?) I finally decided to do a hard reset...
I had already Amber update on my phone... after resetting, i turned on Wifi to get the notification to update again. No update shown... went to setting> update phone... it showed me "Your phone is update"...
Strange, i thought a hard reset would clean the phone back to factory settings...
But even more strange is this: my settings are in 2 languages!! Most in Portuguese (my phone is RM.825_eu_portugal_372) and some are in ENGLISH!!  Before resetting all were in Portuguese!
With Amber i'm supposed to be able to block calls and SMS's and i don't have the option... and also no Glance!! (before resetting, both were there!)
Version of SO: 8.0.10328.78
Firmware: 3047.0000.1328.3002 (yes, i know this is Amber)
My question: The reset went wrong? Shall I try it again??
Thank you
Solved!
Go to Solution.

Have you tried updating display+touch and extras+info with QR codes from this resource?http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Resetting device would not downgrade it's existing software version.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
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         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateDataSetValuePost(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateProcessFormFieldValue(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeProcessAdapter(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeAdapter(Unknown Source)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOCSETNEWSENHA.implementation(adpSOCSETNEWSENHA.java:55)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.insertMileStones(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.trigger(Unknown Source)
         at com.thortech.xl.client.events.tcUSRTriggerUserProcesses.implementation(Unknown Source)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.changePasswordForSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperations_voj9p2_EOImpl.changeCredForSelf(tcUserOperations_voj9p2_EOImpl.java:3325)
         at Thor.API.Operations.tcUserOperationsClient.changeCredForSelf(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.security.Security.runAs(Security.java:41)
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         at Thor.API.Base.SecurityInvocationHandler.invoke(Unknown Source)
         at $Proxy59.changeCredForSelf(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.changePassword(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
         at com.thortech.xl.webclient.actions.tcLookupDispatchAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcActionBase.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.execute(Unknown Source)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.thortech.xl.webclient.security.SecurityFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    ERROR,23 Feb 2010 19:44:28,531,[XELLERATE.APIS],An exception occurred while creating the GenericConenctor Model from the Connector Definition file
    ERROR,23 Feb 2010 19:44:28,531,[XELLERATE.APIS],An exception occurred while generating Generic Connector model from the connector definition xml of the connector 'SOC'
    com.thortech.xl.gc.exception.ConnectorDefinitionOperationsException: An exception occurred while creating the GenericConenctor Model from the Connector Definition file
         at com.thortech.xl.ejb.beansimpl.GCOperationsBean.getModelFromConnectorDefinition(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.GCOperationsBean.lookup(Unknown Source)
         at com.thortech.xl.ejb.beans.GCOperationsSession.lookup(Unknown Source)
         at com.thortech.xl.ejb.beans.GCOperations_do1ndy_ELOImpl.lookup(GCOperations_do1ndy_ELOImpl.java:619)
         at Thor.API.Operations.GCOperationsClient.lookup(Unknown Source)
         at com.thortech.xl.gc.runtime.GCAdapterLibrary.executeFunctionality(Unknown Source)
         at sun.reflect.GeneratedMethodAccessor338.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOC_GTC.GENERICADAPTER(adpSOC_GTC.java:125)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOC_GTC.implementation(adpSOC_GTC.java:70)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcOrderItemInfo.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateDataSetValuePost(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateProcessFormFieldValue(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeProcessAdapter(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeAdapter(Unknown Source)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOCSETNEWSENHA.implementation(adpSOCSETNEWSENHA.java:55)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.insertMileStones(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.trigger(Unknown Source)
         at com.thortech.xl.client.events.tcUSRTriggerUserProcesses.implementation(Unknown Source)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.changePasswordForSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperations_voj9p2_EOImpl.changeCredForSelf(tcUserOperations_voj9p2_EOImpl.java:3325)
         at Thor.API.Operations.tcUserOperationsClient.changeCredForSelf(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at Thor.API.Base.SecurityInvocationHandler$1.run(Unknown Source)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.security.Security.runAs(Security.java:41)
         at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(Unknown Source)
         at Thor.API.Base.SecurityInvocationHandler.invoke(Unknown Source)
         at $Proxy59.changeCredForSelf(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.changePassword(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
         at com.thortech.xl.webclient.actions.tcLookupDispatchAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcActionBase.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.execute(Unknown Source)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.thortech.xl.webclient.security.SecurityFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.NullPointerException
         ... 91 more
    ***ERROR,23 Feb 2010 19:44:28,531,[XELLERATE.GC.FRAMEWORKPROVISIONING],An exception occurred while generating Generic Connector model from the connector definition xml of the connector 'SOC'***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/setAdpRetVal entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString - Data: class - Value: java.lang.String***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString - Data: poRetVal.toString() - Value: GCPROV.ADAPTER_OIMAPIERROR***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString - Data: Returning:sRetVal - Value: GCPROV.ADAPTER_OIMAPIERROR***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString left.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/setAdpRetVal - Data: Setting Adapter Return Value to GCPROV.ADAPTER_OIMAPIERROR - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/setAdpRetVal left.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter - Data: Mapped to Response Code - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: event - Value: adpSOC_GTC***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: New Status - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: SchData - Value: GCPROV.ADAPTER_OIMAPIERROR***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: Reason - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,609,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem left.***
    ***DEBUG,23 Feb 2010 19:44:28,609,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter left.***
    ***INFO,23 Feb 2010 19:44:28,609,[XELLERATE.ADAPTERS],Adapter: adpSOC_GTC has completed for the task: SENHA Updated.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateDataSetValuePost left.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateProcessFormFieldValue left.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateProcessFormFieldValue left.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter - Data: No Response Code specified. Updating milestone status to Completed - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem entered.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: event - Value: adpSOCSETNEWSENHA***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: New Status - Value: C***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: SchData - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: Reason - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem left.***
    ***DEBUG,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter left.***
    ***INFO,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Adapter: adpSOCSETNEWSENHA has completed for the task: Change User Password.***
    ***INFO,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Event: Triggering Processes related to User. has completed.***
    Edited by: aviana on Feb 23, 2010 3:02 PM

  • Lumia 820 won't switch to 4G

    Hi,
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    Attachments:
    tmp_20131015_172249252607849.jpg ‏527 KB

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    Use the Nokia Software Recovery Tool to recover your
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    Robert
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    Go to Solution.

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    I have also experienced the same issue and wasted about 4 hours of my life yesterday attempting to deal with it.
    Music syncing to SD is horribly broken on the 820, on both 1232.2109.1242.1001 (original) and 1232.5951.1249.1003 (portico) firmwares.
    I have ended up in a state where I have had to factory reset to fix the mess on 2 occasions now, on both original and portico firmware. This issue is definitely not fixed in portico.
    For some obscure reason, particularly when using the desktop sync app, if it fails and tries again the music app gets very confused and displays an array of duplicates. If you perform an SD card format whilst in this state, the music app still 'thinks' that some of the music is still there and displays it as such. The only way to fix this erroneous display is to factory reset, which is far from ideal.
    A workaround to the duplicate issue is to *not* use the desktop Windows Phone app, which seems to be horribly broken.
    The Metro app often says that it 'Cannot copy the file to your phone' but it actually has without any issues, go figure.
    I also noticed that some SD cards simply don't work properly in the 820.
    I firstly tried a brand new Samsung 32GB which intermittently stopped working when syncing, dragging and dropping, and downloading on the phone causing the store to refuse to open necessitating a reboot.
    I'm currently using a Transcend 8GB which does not exhibit that problem.
    I tested the Samsung on my PC and it works fine, but I returned it to Amazon as faulty and exchanged it with a Sandisk 32GB, so I'll see what happens with that when it arrives I guess.
    I don't know if this is a Nokia issue or a Microsoft issue. But someone needs to step up and fix this, because a 'switcher' from another platform will return the device immediately.
    I've been a Windows Phone user for some time (Omnia 7, Lumia 800, then 820), but seriously, this issue was really making me consider my choice of platform.
    Music syncing to SD *needs* to work and it needs to work reliably.

  • Nokia Lumia 820 Amber Update

    My 820 was updated but I had to do a factory reset how can I get the update back? The update does not appear in Phone Updates.

    I found the answer myself, all we have to do here is download the App Lumia System Updater that fixed all my problems once I updated my Apps. Been looking for answer for Hours. Now things like Touch Double Tap Wake Up are working and Block Numbers and SMS on the Nokia Lumia 820 I would say it would work on all LUMIAs...

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    no this is not normal at all. have you tried performing a soft reset (pressing the volume down and power buttons together until the phone vibrates)? Failing that, it sounds more like a case of hardware failure so you will need to take your phone back to your point of purchase...if they are being less than helpful, then you will need to take your phone to your local Nokia Care for inspection: http://nokia.com/support

  • Lumia 820 video playback problem

    I've recently bought a Lumia 820, my choice partly influenced by the 2  to improve video recording, in particular at live music gigs. Whilst it does seem to be avoid the "wind tunnel" sound effect I've had on previous phone videos, each one I've played back has major blocking on both the picture and the audio, with neither being in synch, and therefore virtually worthless. I tried yesterday just filming a small crowd gathering, so no amps or loud noise, and have exactly the same problem. I'd set the video to record in high spec, so should I opt for the lower 720 spec, or is it a different problem altogether? And how do I solve it, before I get increasingly frustrated at having messed up and missed out on some valuable footage?!! Thanks.

    What is the file format of the video you are trying to play? You can try to reset the device (soft reset). To do this, press and hold the Volume Down key and Power key until phone vibrates. If no improvement, I would recommend updating the device. You can set the phone to notify you when update is available through these settings:
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    Try resetting the TV to factory defaults. Press "MENU" and open the "Setup" menu. Navigate to "Installation," "System Status," and finally "System Information." Scroll to "Factory Defaults," select "Yes" and press "ENTER."
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