Resetting my Apple ID secret questions?

hello everyone,
when i sign into my apple id and i want to change my details it asks me to answer some secret questions.
the only problem is - i don't know what the answers are!!!
And then to make it worse, if i don't know the answers it says it will email me the answers - but it lists an old email address that i no longer have access to!!
So i am really stuck!
i guess i want to know how do i change that email that the answers get sent to? how do i go ahead??

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(123713)

Similar Messages

Apple ID secret questions reset

Hey guys,
I'm trying to reset my Apple ID secret questions, everytime I click on reset by email, it prompts me an email has been sent to ur email "*****@hotmail.con" but I never receive anything definitely cause the extension is giving ".con" and not ".com"
Does anyone has a solution for the issue or faced it before, or how do I contact apple to point that there has been a programming error on the website preventing me from being able to reset my secret questions that I don't remember !!!
Help !
Thank you

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91075)

HT5312 if forgot my apple id secret question how can i reset it

if forgot my apple id secret question how can i reset it

esepelon13 wrote:
i forgot my apple id security question ...
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

Apple id secret questions

hey guys. newbie here.
i forgot the answer to my secret question. what makes it worse is that the email address assigned as the rescue address, (which the reset link of the secret question is being sent to), that I also have forgot what the email is.
the email is there, but when i logged in the email, i didn't receive any email from apple regarding the reset link of the secret question.
how do i reset back my secret question?
i need help since this is my first time purchasing a paid app.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114439)

How do I reset my apple id security question with out a rescue email

How do I reset my apple id security question with out a rescue email?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101013)

I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

HT5312 please send me an email to reset my Apple ID security questions

please send me an email to reset my Apple ID security questions, my apple ID is @gmail.com and my rescue email is @hotmail.com PLEASE :(!
I tried to click on the link that says: We can help you reset your security information by sending a message to your rescue email address:z•••••@hotmail.co
but i didn't got any email.
please help me i've got an itunes card with 50$ and i cant use it because of the security questions.
and thanks.
<Email Edited by Host>

We are all itunes users just like you.
Rescue email address and how to reset Apple ID security questions

HT5312 can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We're sorry. The system is unavailable. Please try again

can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We’re sorry. The system is unavailable. Please try again

If you are trying the reset link to your rescue email account and it's not working (Apple may have been doing maintenenace) then have you tried clearing your browser's history and cache and/or trying a different browser ?
If that doesn't work either then you can try contacting iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Can i reset my apple id security questions at the german support hotline?

hi,
unfortunately i forgot my security questions for my us-appleid, now i want to reset them, but i am in germany at the moment.
my question is, is it possible to reset them via the german support hotline?
please help me :/

Hi tschaschdin,
Welcome to the Support Communities!
You should contact Apple US Support for your Apple ID security issues.
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy

HT201363 How can I reset my Apple ID security questions?

can you help me please . How can I reset my Apple ID security questions? helooooo

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104774)

I cant reset my apple id security questions??

i cant reset my apple id security questions??
the link of reset question is no apper to me >

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93150)

About reseting the Apple ID security questions.

When I try to reset my Apple ID security questions, it doesn't send a link to my e-mail, I checked all my e-mails, nothing was sent, it sent once but it was a link to reset my Apple ID's password, and that's not what I wanted, can you please help me please?

Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions

HT201363 Reset my Apple ID security questions

Hi,
I wanted to reset my Apple ID security questions and asked to send reset email to my Apple ID email, tried at least twice, but nothing come in my inbox... what can i do?
thanks!

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
Amber Syuan Guo wrote:
I wanted to reset my Apple ID security questions and asked to send reset email to my Apple ID email,
You need a Rescue Email set up BEFORE you forget the questions/answers.

How to reset apple account secret question's answers?

Dear Friends,
I have creaeted an apple account in 2011 during the release of iphone 4S and even answered those secret questions as well.
Now to purchase apps from itunes to load in my 5S, it asks for answer's of all questions and quite natural... all went wrong.
Please help me to find a way out to overcome this issue by resetting the password.
Unfortunately, I have put any recovery email id also.
SOS...........Help me....................!!!
- Aravind.

If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
More info, like the rescue email address
http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=Apple%20ID%20has%20been%20disabled%20for%20security%20reasons

I forgot my security question and my rescue email address is inactive also. I want to reset my Apple ID security question

I forgot my security question and my rescue email address is inactive also. I want to reset my Apple ID security question

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Resetting my Apple ID secret questions?

Similar Messages

Maybe you are looking for