Resetting or Moving a HP LaserJet P1102W printer

Moving or Relocating an HP Laserjet P1102w printer, resetting the wireless to defaults
things you need...
a. Smart Start software from HP (may not need)
b. usb cord for connectivity to printer
c. some time
steps....
1. Reset the Printers wireless by unplugging the printer and hold down the Wireless and Cancel keys together and plug the printer back in.
2. Hold down for about 5 seconds after power then release, this setup the wireless part for DHCP.
3. uninstall the printer software from your PC or Laptop, if you have other HP products be careful with this part.
4. Reboot your PC or Laptop.
5. plug printer via usb which will start the installation wizard.
6. follow prompts.
7. make sure you choose "install software for wireless network" or something to that affect. This will start the Network install using the USB.
8. The wizard will let you know when to disconnect the USB.
9. The wizard will walk you through the wireless setup while using the usb when finished it will ask you to disconnect the USB.
10. follow the on screen prompts and printing the test page and you should be good to go.
for this issue i was moving the printer from one wireless network to another. I was trying to find some documentation, but could not find anything that was straight forward. Hope this helps.

Thanks for sharing that valuable information Rogerr777 .
I did come across one document with different ways for setting up the printer over the wireless network, that you might want to take a look at also for future reference.
Setting Up the Printer for a Wireless Network for the HP LaserJet Pro P1102w Printer.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Manual Duplexing use on a HP Laserjet P1102w printer-How is it done?

This is a first using a manual duplex option on a printer and I have been unable to print on both sides of an HP Laserjet P1102w printer, despite doing the following:
Went to Print Setup
Under Finish: chose Print on Both Sides Manually
Left edge binding
and although it prints....I can't seem to get the 'booklet' to print correctly on the other side; Not even sure how to correctly get the paper in so it doesn't double print on the same page.
: I've tried to print first reverse pages,
then even pages in reverse,
but still unable to get the pages in order to fold and create a booklet or print multiple pages on both sides...has anyone had experience with this on what is the best way to try and print documents in booklet form or just both pages to save paper?
Is there a driver or support that will help with this?
No visual screen pops up on the monitor to help with placing the papers so it will print correctly and I have already tried with just a 6 page booklet and failed there.
I've tried googling the results, checked the HP website for any information and either have missed the support information to do this or assume there is none.
Any insight would be appreciated.

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Connecting HP LaserJet P1102w printer to wireless network

I have been trying to connect my HP LaserJet P1102w printer to my wireless network for a couple days now. I put the disk in and follow the instructions. When I get to the part about plugging in the USB to the desktop computer and turning on the printer, and it says the USB isn't connected when it is (the printer is on). I don't know what to do.

Hi @tripleaaz ,
I can help you with setting up the printer over the wireless network.
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to one of the back USB ports on the computer.
The USB cable shouldn't be longer then 6 feet.
Is the cable a 2.0 or 3.0 cable? How to determine whether a USB 3.0 device is operating at SuperSpeed?
Is the USB port on the computer 2.0 or 3.0?
Follow these steps in this document to get to the device manager to check for any printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected) right click and uninstall it. If you have any others with exclamation mark or other devices in the list, delete them also.
Let me know what it showed in the device manager.
Then click on Action, across the top of the window and scan for new hardware.
If the printer wasn't listed at all in the Device Manager, try another USB port on the computer and another USB cable.
Restart the computer and the printer also to see if the printer will be detected.
If the printer still isn't recognized, if you have another computer, connect the printer to it to see if it is recognized.
Just to rule out a USB port on the computer, USB cable or hardware issue with the USB port on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Let me know how that goes and what the results were.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet P1102w prints fine on test prints and Word 2000 but not Access 2000

HP LaserJet P1102w prints dark, regular looking copy on everything but reports generated from Access 2000. Those printouts have the letters outlined with shaded filling - I am printing bold size 16 to 24. Have tried several fonts with same problem. I have Windows XP Professional, version 2002. No error messages appear.

Hi there,
Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP LaserJet P1102w prints EXTREMELY slow over Wi-Fi

I've been struggling with this problem for a long time, but today this totally freaked me out. I was ready to throw away this piece of ..printer! Problem is simple. When I'm trying to print wirelessly something with graphics (jpeg pictures or photos) from my iPhone, iPad iOS 8.4 or MacBook OS X 10.10 Yosemite, it takes forever! Word document, PDF, from Preview or other programs - same result! I just couldn't pring 9 page document today, after 20 minutes I gave up. What's happening. Let's say I'm using mac. Print task goes to printer queue, as usual. After that, this task shows in queue as "connecting to printer", green light starts blinking on printer, as usual. This is taking a minute or two, that's what unusual. After that, "starting printing page 1". It can take 1, 2, 3 minutes... forever! Next, either ONE page actually prints (for 5-7 minute mark at this point) and it takes same time to print page two and so on, or (likely) it will spit out unfinished page (only couple of inches printed and the rest of the page is blank) and show an error, orange light blinking. UGH!!! I gave up on iPhone/iPad long time ago, since they can't show print queue and therefore it's unpredictable result. You can wait 10 minutes for your document, then leave, and later on just find the document printed when you no longer need it (or half of the document). I do not have this problem when printing just text, emails, simple confirmation pages from safari and so on. Only when printing document with graphics or heavy pdf. I do not have this problem when connecting printer via USB (discovered this today). Now what really bugs me, it's the fact that I was actually able to print heavy PDF from Windows machine with no problem, wirelessly (I did have problem printing exact same document from my mac). WHAT IS GOING ON?! I've googled this problem and found that I'm not alone. I've updated all software and firmware, I've tried to reset everything - NO DICE! This is really very frustrating. I was thinking this is because of small memory of the printer, but why it works perfectly via USB then? Anyway, this is a cry from the heart. Please help. The printer is good, but unusabe in some situations.

Hello ! Welcome to the HP Community.I hope you have a pleasant experience here! I'd like to help you with the slow printing that you are experiencing when printing images to your HP LaserJet P1102w wirelessly from your Apple devices. Thank you so much for the detailed description. Since the printer is able to print fine wirelessly from the windows machine, we know that the issue is not with the printer or the communication. The fact that none of the Apple devices are able to print images wirelessly without it being really slow, leads me to beleive it may be an Issue with the AirPrint driver or Bonjour protocol that your Apple devices use to communicate the information. Picture files are much larger, and a lot more data needs to be transmitted, so it is normal for them to take longer to print than a regular text document. However, if there is a marked difference in speed between the Windows computer and the Apple devices, then the issue is likely not just that the files are larger. I'd like to get you to make sure the printer is installed with the correct driver on your Mac. (Because there is no full feature HP software available for Mac 10.10 the operating system will often default to the AirPrint driver) Click the Apple icon on your Menu Bar.Select System Preferences.Select Printers and Scanners.Select your printer and then press the (-) button at the bottom of the list to remove it.Select the (+) and click Add Printers and Scanners. (NOTE: Do not select the printer from the list of Nearby printers as this will often automatically use the AirPrint driver)Select your printer (the one that shows Bonjour Multifunction under "Kind").At the bottom of the window under Use: does it say AirPrint? If so, click the drop down and you should see a specific driver for the printer. Click Add.Try printing an image again, and let me know the result.If this works to resolve the issue, then I would suggest downloading the HP ePrint app on your iPhone and iPad to print. It may be an incompatibilty issue between the AirPrint on your Apple devices and your router. I look forward to hearing back from you, and working towards a resolution for this issue.

Hp LaserJet P1102w 'Printer may be out of toner' message

My printer was working (almost) fine with a regular USB wired setup from my MacBook Pro, when I upgraded my OS to Yosemite it began to claim 'Printer may be out of toner' so I installed a new cartridge (needed one anyway) and the same issue arises. I've tried reinstalling it, reseting to factory defaults etc. but to no avail. I'm now trying to connect it to the Wireless Network in the hope it might print from there but not as yet. Any help much appreciated...

Hi @bpnwainwright ,
I understand that you are getting a error that the "Printer may be out of toner", since upgrading to Yosemite. I will certainly do my best to help you.
Since the printer was working properly before upgrading to Yosemite, most likely it is just a driver issue.
Try and print a hardware self test on the printer just to rule out a hardware issue.
Printing a Configuration Page.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side delete the driver, then click the + sign to add a new driver, you might have to click the drop down to select the printer's name to add it in.
Try printing by the USB connection.
Are you using Genuine HP Toner?
I have also provided the steps for setting up the printer over the wireless network.
Setting up the printer over the wireless network.
Restore the printer defaults to setup the printer on a new network. I have provided the steps for 10.9, which will also work for 10.10.
Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open if it isn't.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.
Laserjet P1102w.
You may follow the steps instead of watching the video.
Restore printer defaults first.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.
Then go to the Apple, System Preferences, Printers and Scanners.
Highlight the Laserjet on the left side of the window.
Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button. If it doesn't open, delete and add the printer back in again. Make sure when your adding the printer it shows the printer name. (Laserjet P1102w)
The Embedded Web Server for the printer will open.
Click on the Networking tab, select Wireless on the left side.
Fill out this information for your network. Status make sure you select Enabled.
Apply the settings.
Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet bonjour printer. (might take a couple of minutes to appear) Make sure the printer listed beside use: shows the proper printer name and not the default driver, then click on the add button.
Delete the USB printer from the list from the Printers and Scanners window.
Disconnect the USB cable.
Test the printer.
Please let me know the outcome.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet P1102w - printer offline - Windows Vista ??

We have a new HP printer LaserJet P1102w and my laptop has Windows Vista. I am unable to print - message is always "printer offline" - can anyone assist with how to fix this issue. I would appreciate any help - we are totally unable to use this pirnter. Thanks!

Hello,
According to the information you provided, it is really difficult to diagnostic the issue. But there are several things may good for you to check:
1. Did the printer work before? If yes, you may seeking what' the difference may lead to this offline issue.
2. How do you connect P1102w to your PC? I suggest that you use USB connection to test
3. If you connect it via wireless, could you double check whether the router working fine?
4. Please make sure the printer is power on and connected to the PC successfully, otherwise "offline" is the accurate status for it.
Hope it helps.
I am an employee of HP but I only speak for myself and not for the company.

Trouble with getting the wireless to work with HP Laserjet P1102w printer

Hi really struggling
I just bought the HP Laserjet P1102w as it was advised that it would run my apple products (Mac OS 10.6 Snow Leopard laptop and ipad).
I have mangaed to set up printer to work using the USB cable to the laptop. Success.
BUT i am finding it impossible to get it to work with wireless on any devices.
I get as far as network selection in set up and nothing is in the list (unlike USB which has the printer named) - so i click the 'create' button and input my network/SSID code , which is a BTHub. I assume this is correct? Or is it an address to be found elsewhere ? I have downloaded driver and software (update HP Firmware utility)
which I believe to be correct from the HP.com website for the operating sytem of the mac.
I have also followed a number of videos but often the process does not follow the video sequences.
I have tried to speak to PC Word 'know how team' who sold me the printer but they had no knowledge at all to help this situation. Any help would be much appreciated - this seems l ongoing problem for some other users.

Hi @bgriffiths60 ,
I understand that you are having issues setting up the printer over the wireless network. I would really like to be able to help you resolve this issue.
To check your network Encryption type, go to the Apple, System Preferences, Network, click the Advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select Applications, Utilities, Keychain Access, double click the network name,
check the box to show the password, type in your Mac password to view it. (some networks have a shortcut password setup)
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore the printer defaults: Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IPv4 address are cleared.
HP LaserJet Pro P1102 and P1106/P1108 Printer Series - Printing a Configuration Page.
Go to the Apple, System Preferences, Print and Fax.
Double click on the P1102w.
Open the Utility.
Click Printer Setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click System Preferences.
Click the Print and Fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w Bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, Computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet P1102w Printing

Hello.
I have a Mac Book Pro that I just bought over the summer, so it is the latest addition. I have been trying to print with my HP Laserjet P1102w through a USB cable and it has not been working. When I print a document, it says that the document is printing and that it finishes printing, but for some reason it doesn't actually print.
I have tried restarting both the laptop and the printer, as well as downloading the HP Laserjet software from online, but nothing seems to be working. Please help.

Hi @Maddog42 , I can help you with getting the printer to work properly on the Mac by a USB connection.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Printing a Configuration Page.
The drivers are installed by the Apple Updates. OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet P1102w)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Test the printer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How long is standard, manufacturer's warranty on new Laserjet P1102w printer?

I just bought an HP LaserJet P1102w (in the United States). It is working well, but I'm wondering how long the warrantee is? 30 days? 90? A year?
Just so I know how long to keep the receipt.
This question was solved.
View Solution.

Hi,
This printer has 1 year warranty.
http://www.shopping.hp.com/en_US/home-office/-/products/Printers/HP-LaserJet/CE658A?HP-LaserJet-Pro-...
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I have a HP Laserjet P1102w printer hooked up to the USB port of my Airport Extreme. I'm able to print to the printer wirelessly from my MacBook Pro. My iPad (2nd gen) can't find the printer. What do I need to do?

My iPad is on the same network as the Airport Extreme. The HP printer is on the list of Airprint printers but I'm not using it as a wireless printer, per se, as it's hooked up to the USB port on the Airport Extreme.
I installed the HP ePrint app on my iPad. Unfortunately, the app could not find the printer either.
As mentioned earlier, I'm able to print wirelessly to the HP printer via my MacBook Pro.

ApplePearApple wrote:
Since I'm able to print to the HP printer from my MacBook Pro using this configuration, shouldn't I be able to print to the printer from my iPad, especially when all of the devices are on/using the same network?
Not necessarily. AirPrint uses a protocol separate from the communication protocol used for the Extreme's USB port. The HP printer may disable AirPrint when its USB port connected to a valid device, which is my reason for recommending you use it wirelessly.
From AirPrint Basics:
AirPrint printers connected using Bluetooth or shared through a USB port of a Mac, PC, AirPort Base Station, or Time Capsule are not supported.
AirPrint printers connected by Ethernet are supported in OS X.
You may get more competent assistance from HP. See this HP support forum topic: iPhone & iPad can't Airprint to p1102w LaserJet
HP's Mac support has always been miserable though. I have been much happier since I abandoned HP and started buying Brother printers. They just work.

HP Laserjet P1102W Printer Wireless Setup Issues on a Mac

Numerous Problems trying to setup a wireless network on HP1102W laserjet printer on a mac and problems with printer going into sleep mode and then trying to wake the printer to print.
Nothing seems to work.

Hi @duffysnr ,
I see that you are having issues setting up the printer on the wireless network and the printer goes into sleep mode and won't wake up. I can help you, but I will need some more information to provide the proper steps to try and resolve this issue.
What version of Mac are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
What kind of router or Airport are you using?
Print off a configuration page, let me know what the first 3 sets of the IPv4 address is and if the SSID is your network name. Printing a Configuration Page.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IPv4 address into your web browser's address bar. Does it load the page for the printer?
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HT1338 How do I install a hp Laserjet P1102w printer to a Macbook Pro with WiFi

The hp Laserjet printer is plugged into the usb port of an IBM PC running Windows XP. I would like to leave it thus connected.

From your post I cannot tell if you know the procedure to add a Windows shared printer to the Mac but are having trouble after doing so, or if you don't know the procedure. So I will reply on the premise that you don't know how to add the shared Windows printer.
So for starters, the HP would have to be shared on Windows. This will let the Mac see the shared resource on the local network. You also mention WiFi. So this would require the PC and the Mac to be connected to the same WiFi router.
With the sharing enabled on Windows, on the Mac you open System Preferences > Print & Scan and click the plus button to add. You then select the Windows tab in the Add printer sheet. This presents you with a window that has three columns. The first is the Workgroup, followed by the Computer then the shared printer name. Typically Windows will use Workgroup for the workgroup name. So you should see Workgroup in this first column. When selected, the second column should show the name of your Win XP computer. If you select this computer name, you will then be prompted to authenticate to Windows to continue. At this point, enter your Windows user name and password. With this information correctly entered, the third column will show the shared printer. Select this and then select the supporting driver for this printer in the Use menu. Click Add to complete the queue creation.
Now with regards to the supporting driver, there are many printer drivers for OS X that cannot be used when a printer is shared by Windows. So if the driver you select on the Mac fails to print then you may have to look at alternative drivers, such as Gutenprint, PrintFab or HPIJS in the case of HP printers. But if this particular HP LaserJet supports the PCL or Postscript printer language, then you can select the Generic PCL or Generic PS that is included with OS X. While these driver do not give you any features for printer, they do at least let you print.
One last point. After adding the printer, the first time you try to print from the Mac via the Windows shared printer, you will be prompted to authenticate again. So enter the Windows user name and password again, and save this to the Mac Keychain so that you don't have to worry about authenticating the next time you print.

HP LaserJet P1102w prints 1/2 inch too far down on the page

When I print with this printer using Word it starts printing about half an inch down on the page.
I've tried resetting it to factory defaults but it still fails on me.
Any help would be appreciated.
This question was solved.
View Solution.

Thanks for letting me know by changing the "Scale Content for A4 or 8.5x11 inch paper size" option resolved the issue.
{Happy Dance }
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Wireless Printing - HP LaserJet P1102w

Yesterday I purchased an HP LaserJet P1102w printer, followed all the instructions that came in the pack and enjoyed trouble free wireless printing for a short little while, even from my iPhone 4 after updating the firmware on the printer.
My problem now is that the printer seems to keep dropping its connection with the router. The blue wireless indicator light seems to be quite often flashing rather than static.
This is an issue as when I want to print a document I have to wait for a long time before the documents come out of the printer. It is tedious.
Any suggestions or recommendations would be welcome.
Yecap

Reboot the router, make sure the printer is powered on and connected to the network as best you can. Then download and run this tool - the Print and Scan Doctor:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-PDU&ju...
Let me know where the tool takes you and we will go from there.
Mike
Say "Thanks" by clicking the Kudos Star in the post that helped you.
I am an HP employee.

Resetting or Moving a HP LaserJet P1102W printer

Similar Messages

Maybe you are looking for