Resetting Router

We are having to reset our router sometimes seven or more times a day. A few months ago we moved it not even four feet from sitting on top of something to hanging on the wall and ever since it has needed to be restarted more often than I ever remember it needing before. The most annoying thing is it isn't even just when our Internet is idle, it happens sometimes when we are in the middle of doing something online. Is there something we need to do?
Powerbook G4 Mac OS X (10.4.6)

It's an Airport Extreme. I'm not sure about the firmwire. Yesterday it completely stopped working. I have reset it to the factory settings and it still doesn't work. Any ideas?

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WRT54G3G-ST router - no internet connection - can't reset router

Hello. Definite longer story definitely not short (I apologize for the rambling length... I don't know what is and isn't important, so scan at will, please... I am sorry...): Recently my computer (Dell XPS 400, Windows XP Service Pack 3, Internet Explorer 7 with phishing filter and pop-up blocker on, SiteAdvisor, up-to-date McAfee Virus Scanner and Firewall, and a Linksys Wireless-G WRT54G3G-ST router with its power adapter plugged into the wall electrical outlet and a network cable from it directly connected to my computer.) got a drive-by Generic.dx trojan without me downloading anything from one of the few sites I visit daily. My internet connection crawled, and I now have no connection at all.
I've been getting help from McAfee forums very helpful and quick good volunteers... They recommended Malwarebytes Anti-Malware to me, which I downloaded from my second clean computer (a laptop) to my flash drive, then to my infected computer. I ran it, tried updating it as recommended, and only then discovered the trojan killed my broadband entirely. I scanned with it anyway, and it quickly found and removed/quarantined 11 Adware.MyWebSearch related files, but nothing else. They then gave me a link to an offline updater patch file, and told me scan in safe mode until nothing else was found and check if it fixed my lack of broadband access. Which I did, Malwarebytes found nothing else, but unfortunately I still had no broadband.
Next, they recommended WinsockXPFix. Which I ran and it made all its registry changes OK, I rebooted as required but still no broadband unfortunately. Did using WinsockXPFix make things worse for me with the registry changes it made? I used its registry backup to save the pre-changed registry files prior to running. Should I revert back since I still have no broadband connection? The McAfee volunteers then kindly told me I needed to hard reset the router, though I've tried countless times with no fortune. I'm at a definite loss as to what, if anything, I can do to hopefully get my broadband back, please...
It's very confusing with the numerous different variations to reset routers, and what I need to do for my router model (Variations: Unplug this cable/adapter exactly where, or not; hold the reset button between 5-30 seconds; rebooting the computer, or not; waiting 1 or 2 minutes between various steps, or not - and for all of these at what exact point in the reset process.).
I reset it once before with the reset button, routers page at http://192.168.1.1, default admin password, then changed it for security, etc; but this time I can't get it to work. I'm happy as can be to try again, to get a walk-through maybe, anything please... When I go to http://192.168.1.1 now, or any other address, Internet Explorer gripes at me that I'm offline, which is annoyingly correct. I don't have, and never had Zone Alarm, but disabling my McAfee Firewall doesn't help. IPCONFIG at the Command Prompt gives me a Windows assigned address of 169.254.X.X
I was going to use the routers Setup Wizard CD to try to reset the router, and if that failed to try to get its firmware version number to maybe upgrade. But I was going to ask here first for expert advice since I've read many things that can go wrong while upgrading firmware. However, scanning the CD (Without running the CD.) McAfee found the virus W32/HLLP.Philis.ini in the file "D:\_desktop.ini" on the CD. McAfee didn't delete the file, I don't know why.
   I scanned my entire computer several times and no infections were reported. I uploaded the file several times to both www.virustotal.com (39 online virus scanners), and virusscan.jotti.org (20 online virus scanners) and every time every virus scanner reported no possible infections. Is my up-to-date McAfee virus scanner reporting a false positive and yet Jotti and Virustotal's 2 McAfee scanners report the file as probable clean? Is "_desktop.ini" a legitimate Linksys file? I found no information on Linksys/its forums about it. My problems just keep multiplying...mentioning of more problems...
Finding that suspect file on the CD I decided to instead download the Setup Wizard from Linksys
(Router product page: http://www.linksysbycisco.com/US/en/support/WRT54G3G-ST/download
Actual file: http://downloads.linksysbycisco.com/downloads/WRT54G3G-ST_SetupWizard_4_2_06042008.zip)
to my flash drive, then to my infected computer that is connected to the router. I ran it (Downloaded file version: 4.2.0.007 - Original CD Setup Wizard version: 4.0 printed on CD front.) and it immediately gave 1 of 3 options: Mobile Broadband Only, Broadband WAN Only, or Broadband WAN and Mobile Broadband. I don't know what damage, if any, I caused by continuing.
   It looked like it was trying to go through the entire router setup process. I thought it would take me to some options to reset the router, as I've read in the User Guide and elsewhere - that was my understanding. The setup process stopped at only 30% done "Router not found, please make sure the router is properly connected and try again." How much overwriting of original router setup files did I do by continuing? I'm entirely confused. Doesn't the Wizard check if the router has been previously setup prior to setting it up again? Did the version difference cause my router to not be detected by the Setup Wizard? Did the Generic.dx trojan that killed my broadband trash my computer settings so bad that my router is undetectable/essentially not setup?
Update of sorts: I tried one last time to reset the router, and I unplugged/plugged the network cable. Doing that I still had no broadband on my main usage Dell XPS computer that's connected to the Linksys router. However, my laptop, with Data Card in the router, was for the first time able to find the network - the constant connection and speed is brilliant, it's what it allways has been on the laptop (Since the trojan/router problems, my laptop only had broadband with the Data Card in the laptop.). Maybe the network cable simply wasn't re-connected properly/entirely during 1 of the many reset attempts, it indeed could also explain the downloaded Setup Wizard not being able to find the router/only getting 30% done.
Laptop Command Prompt IPCONFIG /ALL with Sprint Data Card inserted in laptop computer slot:
IP Address    = 174.158.XX.XXX (Sprint)
Subnet Mask = 255.255.255.255
DNS Servers = 68.28.90.91
                         68.28.82.91
Laptop Command Prompt IPCONFIG /ALL with Sprint Data Card inserted in router:
IP Address    = 192.168.1.1XX
Subnet Mask = 255.255.255.0
Default Gateway = 192.168.1.1
DHCP Server      = 192.168.1.1
DNS Servers      = 192.168.1.1
Since my laptop started working with the Data Card in the router I haven't tried again to reset the router, nor have I tried the downloaded Setup Wizard. I don't want to mess anything up further than I have(?) / the trojan has, and I need some expert advice, please, as to which of the 2 if either I should do (first?). On my laptop computer only, typing http://192.168.1.1 in Internet Explorer gets the pop-up for username and password, but I haven't proceeded. I've read you shouldn't reset the router and/or(? Is it both or just 1 please?) upgrade the firmware unless the computer is directly connected to the router - which my laptop is not. On my other computer that still has no broadband, Internet Explorer still tells me I'm offline when typing http://192.168.1.1 into it. My IP Address on it is still a Windows assigned 169.254.X.X and a Command Prompt PING 192.168.1.1 returns with "Destination host unreachable.", as it allways has and same with all other addresses (Except for 169.254.X.X).
Annoying 2nd "update" of sorts, apologies for length, as allways: I've been so focused on the trojan/broadband killing that I've cluelessly largely forgot that I have dial-up with AOL. Trying AOL dial-up also does not work, the insanity thickens... AOL software tells me to check my connection, but all phone cords are plugged in as should be. I plugged a phone directly into the wall outlet and I get a dial tone, I can call out OK, and the phone rings and gets calls OK. Device Manager-Modems-Properties-Device Status says the modem is working properly, and Resources Tab shows no conflicts. Diagnostics Tab's Query Modem looks OK to me, as does the log, but as allways I'm definitely no expert. I didn't change any settings anywhere.
   I have noticed off and on that checking IPCONFIG it says my IP Address is 192.168.1.100   It lasts maybe a day (then goes back to 169.254.X.X), maybe longer, I don't know - I don't check that often to pin it down (Should I?). During this time neither my broadband, nor my dial-up works. I can PING 192.168.1.100, but nothing else. I'm convinced the evil trojan killed both my broadband and dial-up - I've never had a problem with my Conexant D850 56K V.9x DFVc Modem prior. Also, I'm not convinced the trojan is not still lurking everywhere on my computer, I think it is...
Any and all help in restoring my broadband/dial-up is greatly appreciated, please... Thank you!
Solved!
Go to Solution.

Hello. It's been entirely too long since I've replied, I'm sorry. There's no excuse, and it's terribly rude of me... You took the time to read and reply to me, and I endlessly appreciate that indeed. I apologize for my long delay, I'm sorry...
After I left my message I downloaded many virus/spyware scanners, etc. from my laptop onto my flash drive, then my other computer for some needed thorough deep scans. One that I downloaded was Network Magic, which somehow, someway fixed both my broadband/dial-up internet on my main computer that's connected to the WRT54G3G-ST router. I don't know what/how it repaired my connection, but the broadband connection/speed has been working brilliantly since... Network Magic worked for me, and I highly recommend it to everyone who has stubborn complete lack of internet problems (caused by trojans at that) as I did. There's no guarantee it'll work, but it did for me to my amazement.
Network Magic, as is Linksys, is owned by parent company Cisco. Respectfully to all the good knowledgeable experts here (Which clearly I am not.), I don't want to tread out of my bounds. I'm simply trying hopefully to be helpful and save some headaches for both you the volunteers and the users...buying a new router and/or computer was on my mind, with all due respect I recommend suggesting to try Network Magic to users if resetting the router/all else fails, please. I did use WinsockXPFix/WinsockFix utility prior to using Network Magic, I don't know if that matters.
I also upgraded my McAfee package, I installed over my old software instead of uninstalling first, which caused errors in the virus scanner of all critically needed things. I have it installed properly now, but it did cause quite a delay in re-focus of my time. Some of the virus scans also found many trojans, some were the same/in the same folders that killed my broadband - which stopped me in my tracks to insure uninfected cleaning.
That definitely doesn't entirely explain the long lapse of time, and I apologize for that, again. It's just that I'm trying to be cautious and slow in all this. To answer the first very good idea you made: Unfortunately, there's no place on my other computer to plug the router in to, which all the more so caused frustration (at the time). I forgot to include this in my novel length post of countless things to check/remember... It was a brilliant idea though, thank you...
I thank you for your time and help, I do sincerely appreciate it... Thank you... I think, and hope this matter is solved. It seems to be, the router is working perfectly as it allways has, and I'm positively happy as can be about it. Thank you... Peace...

Lost username for WRT54GS, resetting router doesn't seem to restore defaults

I lost username for WRT54GS so I tried resetting as per instructions, holding down reset key for 30 seconds, but can't log in using 'admin' and blank password, which I understand is factory default, and which should have been restored on reset--right? I have reset the router at least 3 times, always making sure I push reset key in for 30 seconds. That's the simplest to explain of two related problems.
On a second computer on same network, I have no Internet access at all, and if I try to get to the router it says it can't find 192.168.1.1. Since I can access the Internet on computer #1, and also have a voice over IP device hooked up to router that is also working, I assume this problem is on computer #2 and not the router EXCEPT--how does this relate to the problem stated for computer #1?
Before this particular way of acting, computer #2 was announcing that there was an IP address conflict. It doesn't say that now, it just can't connect to anything. What's odd is that if I display network connections on computer #2, the Linksys connection shows and displays strong signal exactly as it does on computer #1, so obviously computer #2 can 'see' the router, but clicking 'Connect' on the wireless network connections window doesn't work, it simply won't connect. I tried setting up network again but that didn't clear the problem.
I have a great suspicion this has to do, at least in part, with IP addresses but don't know where to go from here.
I appreciate detailed step by step instructions because I am a novice at this. Brave but ignernt.

Actually, its the other way around, blank username and admin for the password.

Create Guest Network, or just reset router. Which is better?

I just now set up my AirPort Extreme base station and said "no" to adding a Guest Network. I changed my mind and now I want to add the Guest Network. Is it easier, since I just did it, to reset the router to factory settings and allow it to rediscover all over again, and "accept," the Guest Network options when asked, or do I have to try to add the network as a new item, and if so, how?

Answering my own query. Found this link on YouTube to be extremely helpful. You might find it helpful as well.
http://www.youtube.com/watch?v=8gKG0oa8Cp0&feature=fvwrel
Thanks all.

Cannot share folders after resetting router

I'm on an Actiontec MI-424-WR router and have been sharing folders/files on my main pc to three other pc's in the house (let's call them Bedroom, Laptop, and Living Room). The main pc runs Win7 and the three others run Win7, Vista, and XP. The shared folders/files include music, videos, and pictures. I've had no issues until last night when I reset the router.
I reset the router by unplugging for 30 seconds. After the router came back online, I can no longer see the main pc from any of the other three pc's, nor can I see any other pc's from the main pc. The interesting thing is that when I use the "Test Connectivity" function in the router software, the test passes. Pinging thru a dos command seems to work, I get 4 packets sent and 4 packets received, but I also get an error message "Reply from 192.168.1.x Destination host unreachable", with 192.168.1.x being the pc that I'm pinging from. Pinging thru the router software fails.
The only change to my setup was resetting the router last night. The sharing worked fine right before resetting and stopped working right after resetting. So this is obviously an issue with the router. I suspected some settings I had tweaked a year ago when I first set up the router may have been reset to default, but everything I checked looks like it is still at my manual settings.
Does anyone have any idea what the problem might be???
Solved!
Go to Solution.

If you weren't having any problems, why did you unplug the router? ("Reset" is the wrong term to use here, as it implies use of the reset button.)
Just gathering information for the wonderful people who will be along shortly to solve your problem.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Connect Software won't connect to router after resetting router on any of my computers

I had to do a reset of the router. I have done it with the button on back and through the web based interface. I have followed all directions on uninstalling connect after restarting the router. I get an error that says it does not know if it is connected to the internet.. Well it isn't. I have tried numerous times and the connect will not install. I would like to get it back the way it was when I originally installed it. The key does remember the admin and password but it only allows me to get to the web based interface.
I have tried everything I know to get the key to work again to no avail.
Could someone please tell me what I am missing when I try to use the connect software after resetting the router?
Thank you so very much!!!!

So as per the concern you mentioned that Cisco Connect Software won't connect to the Internet after resetting the router... So could you inform us the model number of the Router that you are using it in the Network...
As well as please inform us that who provides you Internet means who is your ISP ( Internet Service Provider ) ? Check if you can go online from the modem connected directly to the computer... If you can browse the Internet then check whether there is any manual IP address given to your computer or not...

Had to reset router, wired connection fine wireless not working even w/out security

hi, after that freakin blackout that made my internet stop workin, i did a complete reset to my router, and reconfigured it all over again, now i can connect to the internet if im wired to it but if im wireless i cant (tried with other laptops, xbox and it wouldnt work) i even left the wireless without security but its the same, when i click on connect to my network, it hangs forever "connecting" and in the end it remains unconnected... BTW i have a button in wireless settings "Status SES Inactive" which in the first firmware version it wasnt there, and i dont know what its for and if i should use it (what is "SES"? its not in the help manual)

hi..
hmmm.....i hope i cn help u im not so sure if it will work but then try to do so....
access the set-up page...try 192.168.1.1 or if it will not prompt for a username and a password just in case that u r n a dsl connection use this 192.168.2.1...launch internet explorer and type 192.168.2.1 on the address bar u shud be promted with a username and password
leave the usrname blank and passwrd is "admin" if ever admin password will not work try to type in any password tht u can possibly use and after that u must be able to access the router's set-up page....
on the router's set-up page
click on wireless tab
change the ssid or network name to ur preferred network name like ur name or ur lastname...
after that click save settings and it will tell u if saving the settings is succesful.....
after that click again on wireless tab and click the wireless security tab
and then change the security mode to WPA personal or if ever u can't see the WPA personal click on WPA pre-shared key and type on the wpa pre-shared key box the network key for ur router it is like a password for ur network.....type in at least 8 characters....
and click save settings.....
and then close that window and try on ur wireless computer to view avaliable network and then refresh network list and look for ur network name and hit connect there the comp will ask for a network key type in there ur network key....
take care...
i'm not sure if it cn help u but just try to do so...

How to re-install software without resetting router

I have laptop with Windows 7 which had my account management software for my Linksys E1000 v2 installed on it. Major issues with the laptop required that the computer be wiped and the OS installed. I am able to connect to the internet through my wireless router based on the router name and password I had previoiusly set up. However, now I don't have the sofware on my computer to manage that account...to confirgure the settings, change the password etc.
Is there a way to re-install the software without resetting my router information? I tried running the installation CD but that fails with the notice that my router cannot be found (even though I am literally connected to it).
Any help is greatly appreciated.

It could be that the software won't connect to the router because you may have changed the administration username and password. You would therefore need to reset the router to factory settings.
You can access the router's settings directly without the need for the Cisco software and having to reset the router..
Just open up your browser and navigate to 192.168.1.1.
Assuming that you haven't changed them, the username will be "admin" and no password (leave blank). All of your router's settings will be available through the interface.

Had to reset router, pass did not work, how to make secure again?

Password would not work, had to reset to factor. How do I make a new password and secure it again?
WRT5462

Wireless Configuration: Manual Wi-Fi Protected Setup -------------------------------------------------------------------------------- This is where I am. I don't see anything that says create new user name.. help Wi-Fi Protected Setup TM Use one of the following for each Wi-Fi Protected Setup supported device: 1. If your client device has a Wi-Fi Protected Setup button, click or press that button, and then click the button on the right. OR 2. If your client device has a Wi-Fi Protected Setup PIN number,enter that number here and then click OR 3. If your client asks for the Router's PIN number,enter this number 51164188 in your client device. -------------------------------------------------------------------------------- Wi-Fi Protected Setup Status: Unconfigured Network Name (SSID): linksys Security: Disabled

Can't View Video through MSN. Have to reset router!

I'm having the same problems as some of the others, but still don't see a corrective answer. I'm having trouble viewing video through MSN without losing connection and having to reset the router.
How do I roll back to my previous version of firmware?, and is that the only way to fix this problem, or has linksys offered any support?
Thanks,
Chris

Thank you for your suggestion. Does FCP Rescue trash your prefs, because if so then I have done that as well. It tends to be spotty now too. Just after I posted it worked just fine. I can't promise that it will continue to work that way.

Losing Internet wireless connection until reset router

WRT54G Router is what the network uses, and a few times a day I will be connected to the network but no internet connection. The only fix that works is unplugging the router and then the internet will reconnect. Any ideas how to fix this? thanks

Whats the Current firmware version installed on your Router? Try to check for the latest firmware version for your Router from the Linksys website and update the same firmware on your Router. Once the firmware upgrade is completed then you need to Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...

Reset router, can't connect to net - need help

Here's my situation, I spent an hour digging through previous posts trying to solve my issue with no luck.
Had Cavtel DSL running to a Linksys wrt54g ver.2 router which was working fine. My brother needed access to the network but we forgot the password which was set about 2 years before.
I hit the reset button on the back of the linksys router and promptly lost access to the internet from my computer.
I contacted linksys help over the phone and after dealing with someone in India he told me that they would charge me to walk me through it. I disconnected and tried cavtel... They told me to plug the cavtel modem directly to the pc. I still couldn't access the internet at this point.
She then had me modify my tcp/ip settings and gave me nifty numbers that allowed me to get back online. I asked her about the router and she said, oh just plug the modem into it and it will self detect everything and emphasized that I should call linksys and they'll be GLAD to help me out...
Needless to say, I plugged the internet into the router and once again can't get online. I then tried to backtrack and plug the pc back directly to the modem and can't connect to the internet once more. Contacted cavtel and their response was the classic, well we got you working directly we can't help you with router issues.
I don't have the install cd anymore, and I haven't a clue what to do to fix this. Top this off, there are no other wireless networks around my house so I can't access this forum from home or any online 'easy help' tools or programs.
Anyone have any suggestions??? And yes I know the basics of accessing the modem, the 192.168.1.1 etc etc admin password.
Thanks for help in advance.
Message Edited by seawolf688 on 06-11-2008 09:00 AM

Configuration for DSL connection:-
Before doing the following steps, you have to connect the modem to the
router's Internet Port and the computer to the Ethernet Port Number 1.
1. Press and hold the reset button for 30 seconds.
2. Then, unplug the power keep holding down the reset button for
another 30 Seconds.
3. Plug back the power back in, and keep holding down the reset button
for 30 Seconds.
4. Release the reset button.
===================================================================
Access the setup page of the router by launching an
Browser and type on the address bar, 192.168.1.1 and press enter. When
it prompts for the username and password, leave the username field
empty and provide password as "admin" (Without quotes)
click on ok.
On the main setup page the ""Internet Connection Type"" should be
on ""Obtain IP Automatically - DHCP ?. Click on the Save Settings
button.
Now click on the sub tab ""MAC address clone"".
- Click on enable
Click Clone & click save settings
Check WAN Ip on Status page of router ....
If getting Valid Ip .... try going online
If not ... power cycle for 4-5 minutes & then agian check the WAN Ip address .....

Resetting Router Once a Month

I have Verizon Fios and am having to reset my router about once a month or less! It is frustrating and madenning! My internal network still works but the internet connection is lost, it says there is no "coax" connection. I reset the router by holding in the reset button with the power off and when I let go and plug it back in it comes back up and works just fine until the next time. It is like Verizon resets something and my router says 'no way jose' and just sits there! I was out of town and it went down the first day, 3 days later I came home, reset the router and it worked just fine immediately! I talked to my neighbor and he is having to do the same thing!! I have had my router for a couple years now so I am thinking it is just an older one, my neighbor and I have the same one after getting Fios at the same time.

well, it says no coax. Have you tried unplugging and replugging back in the Coax, or is it a short enough run, that you can replace the cable?
The routers are also replaceable at the local Verizon Stores. you can see if you have one near by and try a new one. Just take your old one and it's an over the counter exchange.

After resetting router

I couldn't get my IP address to be recognized, so I pressed the reset button on the router. Now I can't even get a signal on my computer. What do I need to do after resetting?

It sounds like you did reset your router and now you have to reconfigure the router for your connection. With a hard wired pc open your browser and in the address bar type in http://192.168.1.1 and hit enter. This will open a window asking for a user and password. Leave the user blank and type in admin as the password. That will get you in to the web-based set up of your router. Configure the router for you connection then set the SSID to something other then linksys so you can identify your wirless when you connect your wireless pc/devices. Make sure broadcast SSID is enabled and set up what ever security if needed. Then connect you wireless pc with the information you enterd in your router.
Richard Aichner (Ikester)

Lost password, reset router

I can't locate the admin password for my WRT45G, and would like to add a laptop to the network. I guess I wrote down the WAP key along with the pw because I can't find it either! So, I need to reset the unit to factory defaults. Before I do this is there any data I should write down or have handy that will assist when I begin to set the unit back up?
I'm using the unit on a home network that has two direct wired desktops and one wireless pocketPC. I have Verizon DSL and want to add a laptop.
Thanks in advance for your help.

The settings that you need to know are the username and the password from Verison DSL ( your ISP). Apart from the ISP settings there's nothing you need to write down.Reset the router for 20 secs. The WPA encryption will also be disabled.
C | EH
linksyshelp.blogspot.com

Resetting Router

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