Resinstalling Itunes does not fix the error? It won't let me play my audible books because 'itunes was not installed correctly', so I reinstalled it and it still won't work. I'm lost, any suggestions?

I recently moved my itunes to a new computer. The audible stuff doesn't automatically come up because its not purchased from the itunes store. So I opened the files with itunes on my new computer. It said that I had to authorise my audible account on this computer which I did, but then itunes came up with the following:
'Could not authorise this computer because iTunes was not installed correctly. Please reinstall iTunes.' 
So I uninstalled then reinstalled iTunes and it still didn't work, I then did it again and it STILL DIDN'T WORK.
I have absolutely no idea what to do now, so if anyone has any advice it would greatly appreciated.

When uninstalling iTunes on your windows computer, there is a specific way it must be done in order to completely uninstall all components of the software.  Ensure you follow the article for your correct OS.
Windows XP - http://support.apple.com/kb/HT1925.
Windows Vista or Windows 7 - http://support.apple.com/kb/HT1923.

Similar Messages

  • Why does Adobe email me to say I have been removed from my CC membership (because licence was not renewed) BUT Adobe does not have the common sense to tell me my membership is DUE for renewal – so I could have renewed it – BEFORE I was cancelled.

    Why does Adobe email me to say I have been removed from my CC membership (because licence was not renewed) BUT Adobe does not have the common sense to tell me my membership is DUE for renewal – so I could have renewed it – BEFORE I was cancelled.

    Sign in, activation, or connection errors | CS5.5 and later
    For anything else contact support by web chat.
    Mylenium

  • I downloaded the java os x 2014 and I still cannot open my CS5.1 photoshop, any suggestions?

    I downloaded the java os x 2014 and I still cannot open my CS5.1 photoshop, any suggestions?

    You installed MacOS 10.10, didn't you?
    Reinstall Photoshop CS5 to replace the files damaged by the MacOS 10.10 installer.

  • My Itunes will not stay open, I have uninstalled it and reinstalled it and it still won't stay open

    My Itunes will not stay open. Everytime I open it it just gives me a wait signal and then closes down on it's own. I have uninstalled it and reinstalled it and it still won't stay open.... what should I do now?

    Try removing the Genius database.  In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

  • When I plug in a Lexar thumb drive, I get a "USB Low Power Notice' saying it cannot operate because it needs more power than is available.  This is new.  Thumb drives worked last week.  Any suggestions?  Is this an apple or a Lexar issue?

    When I plug in a Lexar thumb drive, I get a "USB Low Power Notice' saying it cannot operate because it needs more power than is available.  This is new.  Thumb drives worked last week.  Any suggestions?  Is this an apple or a Lexar issue?

    Apple intentional, use a powered USB hub instead.

  • Error Level 10: I have this error where a plugin broke that I had to remove because it was not finding it. How do i install it back so it functions?

    8/29/2014 7:15am
    It seems to me that if Microsoft's platform can not fix it with the troubleshooter that the troubleshooter sucks.  It does not know when errors are thrown so your developer sucks on creating software for errors that are popping up in your software?
    if a error is thrown in Windows 8 it should catch it upon a thrown error in programming? This hsould be a level 1 ticket. Since when I call you support for error in your product no one wants to address problems in your software and get mea tech to resolve
    it?
    The question now is how do I fix this and why is it causing me an internal error 500 for my web server install?
    I may have other issues but I need access to my web server through my browser I used fsocketopen to troubleshoot it?
    It gets back a internal 500 on Gecko process in firefox and on IE it just won't serve out the document in my web server abyss or apache? So the question is what service is broken so I can't serve my [web server] pages out? Let me go through all the event
    logs that I have with errors below?
    Under Applications:
    1) Failure to load the application settings for package microsoft.windowscommunicationsapps_8wekyb3d8bbwe. Error Code: 10
    2) LMS Service cannot connect to Intel(R) MEI driver. Error level 1
    3) Failure to load the application settings for package microsoft.windowscommunicationsapps_8wekyb3d8bbwe. Error Code: 3
    4) SearchIndexer (3476) Windows: The database engine attached a database (1, C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb). (Time=0 seconds)
    5) Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.125, [4] 0.000, [5] 0.000, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000, [12] 0.000.
    Saved Cache: 1 0: Evenet Id level 326.
    6) SearchIndexer (3476) Windows: The database engine started a new instance (0). (Time=0 seconds)
    7) Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.000, [4] 0.000, [5] 0.000, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000. eveent level 105
    8) SearchIndexer (3476) Windows: The database engine (6.03.9600.0000) is starting a new instance (0). Error Level 102
    Under Security:
    1) We might want to check this out here User Account Management changed?
    Under Setup: no errors.
    Under System below:
    1) Name resolution for the name win8.ipv6.microsoft.com. timed out after none of the configured DNS servers responded.Event level  1014
    2) Intel(R) 82567LM-3 Gigabit Network Connection
     Network link is disconnected.
    3) The system has returned from a low power state.
    Sleep Time: ‎2014‎-‎08‎-‎29T05:10:07.602701000Z
    Wake Time: ‎2014‎-‎08‎-‎29T13:13:47.945773100Z
    Wake Source: Device -USB Root Hub : Error level 1
    4) The browser has forced an election on network \Device\NetBT_Tcpip_{58565081-3013-43B6-AE07-CC89C71F6036} because a master browser was stopped. Event Id 8033.
    5) The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\_??_USBSTOR#Disk&Ven_EPSON&Prod_Storage&Rev_1.00#7&2d369789&0&533536503532383375&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}. Event error 219.
    6) The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{3c83e4cf-28e9-11e4-827b-b8ac6f8aec21}#0000000000004000. Error Level Id 219.
    7) The UMDF reflector was unable to complete startup because the WUDFPf service was not found.  This service may be started later during boot, at which point Windows will attempt to start the device again. Error Id 10114.
    8) Unable to bind to the underlying transport for [::]:80. The IP Listen-Only list may contain a reference to an interface which may not exist on this machine.  The data field contains the error number. Event Id 15005.
    9) The supersafer64 service failed to start due to the following error:
    The system cannot find the file specified. Event ID 7000.
    10) The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration. Error: 1500.
    11) The SAS Core Service service failed to start due to the following error:
    The system cannot find the file specified. 7000
    12 The World Wide Web Publishing Service (WWW Service) did not register the URL prefix http://*:80/ for site 1. The site has been disabled. The data field contains the error number. 1004
    13) The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\_??_USBSTOR#Disk&Ven_EPSON&Prod_Storage&Rev_1.00#7&2d369789&0&533536503532383375&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}. Error level 219
    14) Name resolution for the name win8.ipv6.microsoft.com. timed out after none of the configured DNS servers responded. Error level 1014.
    Now I need help with all these error since Windows 8 with maybe 15 applications is failing after no setup errors? What would cause these we need to find out? Since I can not use your product with so many developer errors? and to put out a products that doesn
    work is pointless? So please call me and have some help me through the errors and tell your support to stop ignoring the errors that broke the products?
    Sincerely, William Dunlap {removed} N. Academy blvd, 201, Colorado Springs, CO 80910 http:\\interfacesone.fnhost.org
    {removed}.  I need a tech to help me get my web server up?

    So now you don't release the security breaches in windows 8. You mean to tell me that you can use Powershell - Using WMI to breach security in VB apps on the web by getting my file structures?
    What is this all about?
     1 Set VPN NIC Settings
        2 Get Network Data from servers
    Set VPN NIC Settings
    $error.clear | out-null
    cls
    $ErrorActionPreference = "SilentlyContinue"
    if ( $Args.Count -ne 1 ) { "
    Not enough arguments
    Usage :
        script.ps1 server
    "; exit }
    $server = $Args[0].ToLower()
    "We are working with $server"
    $netAdapt = get-wmiobject -class Win32_NetworkAdapter -computer $server
    if (!($netAdapt)) {  
        "Failed to connect to the target server!"
        exit(5)
    foreach ($card in $netAdapt) {
        IF (!([string]::IsNullOrEmpty($card.NetConnectionID))) {
            if ($card.NetConnectionID.CompareTo("VPN Virtual NIC") -eq 0) {
                $myID = $card.DeviceID
    $NAC = [wmi]"\\$server\root\cimv2:Win32_NetworkAdapterConfiguration.index='$myid'"
    $guid=$NAC.settingID
    "Setting DNS Toggles"
    $dnsToggle = $NAC.SetDynamicDNSRegistration(0,0)
    if ($dnsToggle) {
            "Success"
        } else {
            "Failure"
    $strShowNicKeyName = "SYSTEM\CurrentControlSet\Control\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}\$guid\connection"
    #$strShowNicKeyName
    $reg = [Microsoft.Win32.RegistryKey]::OpenRemoteBaseKey('LocalMachine', $server)
    $regKey= $reg.OpenSubKey("$strShowNicKeyName",$true)
    $showIcon = $regKey.GetValue("ShowIcon")
    if (!($showIcon -eq 1)) {
        "The icon is hidden.. Setting it now"
        $setIcon = $regKey.SetValue('ShowIcon',1,'DWORD')
       } else {
        "The icon is visible already."
    "Script Ends"
    Get Network Data from servers
    $myfile = get-content servers.txt
    echo "Server    IPs    Subnet    GW" | out-file "Results.txt" -Append
    foreach ($server in $myfile) {
        Write-Host "Looking at $server"
        $colitems = Get-WmiObject win32_NetworkAdapterConfiguration -computer "$server" -Filter 'IPEnabled = "True"' | select ipaddress,ipsubnet,index,defaultipgateway
        foreach($objItem in $colItems) {
        Write-Host ""
        $myip = $objItem.IPAddress -join " "
        $mySubnet = $objItem.IPSubnet  
        $myGW = $objItem.DefaultIPGateway
        $temp = $objItem.index
        $myid = Get-WmiObject win32_NetworkAdapter -computer "$server" -Filter "index = $temp" | select  netconnectionid
        $myid = $myid -replace "@{netconnectionid=",""
        $myid = $myid -Replace "}",""
        echo "$server    $myip    $mySubnet    $myGW    $myid"
        echo "$server    $myip    $mySubnet    $myGW    $myid"  | out-file "Results.txt" -Append
    Is this possible on any machine with power shell and if so how is access done?
    William Dunlap

  • How Does One Fix The Error "The iPhone cannot be synced. An unknown error occurred (-54).

    I recently got a new computer along with a new iPhone 5S, and downloaded iTunes to the computer today. As I tried to sync my library to my iPhone to get all the music on there, I received an error message after a little bit stating "The iPhone (Name) cannot be synced. An unknown error occurred (-54)." After doing some research on this error, I found out that it had to do with files being locked and things of that nature, but I don't really understand that whole concept. So if someone who understands would help me through this error step-by-step, it would be greatly appreciated. Thanks.

    Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.

  • I had been listen to itunes radio on my computer and now it comes up with the following message"An error occurred while contacting the radio tuning service. Check your internet connection, or try again later???? I have reset cache and it still isn't worki

    I have been listening to iturnes radion on my computer for months. now i get an error.
    "an error occurred while contacting the radio tuning service. Check your internet connection, or try again later".
    I have reset the cache but nothing seems to help. Any help???
    55Annie

    Somebody suggested clearing the Store cache.  I don't know why that would affect the radio.  Seems to have not worked for some, worked for a few or maybe they imagined it.  Many other posts about this if you browse the forum.
    This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times.  You try to guess what is going on.  Hasn't happened to me.  Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
    Complain to Apple:
    http://www.apple.com/feedback/itunesapp.html
    Oh, don't expect Apple to say anything about this -- that's not their style.

  • I tried to download the latest upgrade and got the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 193).  Program Files/Common Files/Apple/Apple Application Support\ApplePushService.dll

    I tried to download the latest upgrade and I got a message telling me "The application or DLL ProgramFiles/CommonFiles/Apple/Applie Application Support\ApplePushService.dll is not a valid Windows image. Please check this against your installation diskette." and then below that another message "iTunes was no installed correctly. Please reinstall iTunes. Error 7 (Windows error 193).  I tried reinstalling and it still will not work.

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • HT4623 I tried doing my update and it told me I don't have enough storage, so I deleted all of my apps, photos, videos, and music. And it's saying I still don't have enough storage. Any suggestions?

    I tried doing my update and it told me I don't have enough storage, so I deleted all of my apps, photos, videos, and music and I still don't have enough storage. Any suggestions?

    Do you memeber the complete wording of the error message?
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • When I load sites such as ESPN it loads the headlines and news from weeks ago. I've cleared my cache, history, cookies, and it did not fix the issue.

    When I visit sites such as ESPN where the news and headlines change daily or even hourly for some reason my browser loads the site from a few days ago. I try to refresh the page but that does not fix the problem. I have cleared all history, cache, etc... that did not work. I added a ? to the end of the URL and that loaded a different page but still not the current new head lines. It's almost like it is stuck with the info from a previous visit.

    Hi Elkhorn,
    Please try this:
    # Open the url about:permissions
    # search for the site in the filter
    # click "Forget this site"
    # Restart Firefox
    # Open the site and see if the headlines change :-)

  • My iTunes wont open for me and i've reinstalled it and it still dont work?!

    It started the other day, everytime I click on iTunes, it comes up saying that iTunes has encountered a problem and needs to close. And it askes me if I would like to Send Error Report or not. I have removed iTunes off my computer completely and reinstalled it and it still didnt work. So I removed it again and used a different email to use for it and installed it and it still doesnt work for me now. Can anyone please help me? I have an ipod and i cant add my music without iTunes.....
    please help me

    Hey I know how fusterating it is. I have an ipod nano (2nd gen) and I am having the same problem. It's been over a month now. I've tried to uninstall and reinstall it and it still won't come up. I click on it and it says "itunes has encountered a problem and needs to close." I have sent error reports many times and still nothing. I spent over $200 and the product doesn't work. Let me tell ya, I am very unhappy and dissapointed. Please someone help.

  • I followed your help directions on "Corrupt extension files" under "Unable to install add-ons", foolishly deleting the files you told me to. Now firefox won't open. I tried reinstalling firefox but it still won't open. Now what do I do?

    I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.

    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    Create a new profile as a test to check if your current profile is causing the problems.<br />
    See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting&#58; Make a new profile]]
    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br />
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I contiue to get the error message registry settings used by itunes drivers for importing and burning CD's and DVD's are missing.  Please reinstall itunes.  Reinstalling itunes does not fix the problems

    I continue to get the error message registry settings used by itunes drivers for importing and burning CD's and DVD's are missing.  Please reinstall itunes.  Reinstalling itunes does not fix the problems

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

    Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

    Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
    tt2

Maybe you are looking for