Resolution does not change after saving.

A previous answer does not help me. I save a file after changing size (inches) and resolution from default of 240ppi to 300ppi, when I reopen the file reverts to the original size. I use a Mac 10.6.8 Photoshop CS5 extended 12.0.4 x64.

If all you change is the document DPI resolution setting all the changes is print resolution and print size. The document size remains un-changed you sill have the same pixels you have before the resize. Only when you resample(interpolate) the number of pixels you have for the images does the the file size change. In fact you have a completely new image not a single old pixel exist all pixels have been interpolated to increase or decrease the number of pixels the image has.

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The save icon does not dim after saving a file

The LabWindows™/CVI™ 2013 Known Issues list claims that bug ID 357213 has been resolved in CVI2013.
This seems not always to be the case...
Assume an unsaved file in the IDE. Then there are two disk symbols, one in the toolbar, one in the status bar. If I click on the disk symbol in the toolbar, the toolbar symbol disappears (it only shows if the file is modified), but the disk symbol in the toolbar does not get dimmed. It works correct if I use the File / Save menu command or if I click on the toolbar symbol...
By the way, what is the date format in the known issues list, e.g. what does 'Added: 00/41107/' mean?
(for CVI2010 the list looks OK)
Solved!
Go to Solution.

Wolfgang wrote:
The LabWindows™/CVI™ 2013 Known Issues list claims that bug ID 357213 has been resolved in CVI2013.
This seems not always to be the case...
Assume an unsaved file in the IDE. Then there are two disk symbols, one in the toolbar, one in the status bar. If I click on the disk symbol in the toolbar, the toolbar symbol disappears (it only shows if the file is modified), but the disk symbol in the toolbar does not get dimmed. It works correct if I use the File / Save menu command or if I click on the toolbar symbol...
The updated list of known issues lists ID 357212 as resolved, although it is not, it should have been re-opened... the bug still exists in CVI2013 SP1

Screen resolution does not change back after using a projector

Hi!
My office uses several different models of macbooks, but there is a small problem with all the Airs. When I have been using them with a projector I have to change back the screen resolution manually (go to the system settings and change resolution). On the macbook pros, however, the desktop restores themselves as soon as the projector is disconnected. It seems to me that this should be the standard behaviour of all macs, does anyone know why it is not working on the Airs?
Best regards
Erik

Hi Erik,
I had this problem on a MacBook and resolved it by recreating some plist files.
~/Library/Preferences/ByHost/com.apple.windowserver.xxxxxxxxxxxx.plist
~/Library/Preferences/ByHost/com.apple.preference.displays.xxxxxxxxx.plist
The xxxx's are your machine's EthernetID (MAC Address). I wouldn't delete, rather just move them to your Desktop and restart the computer. See if that resolves it.

After Disconnecting AirPlay Mirroring, my Ext. Display Resolution Does Not Change!

Im on Latest MBP 15, using Apple TV3 and DELL 27' Monitor as a main display.
When Im trying to play video via AirPlay + AppleTV as a Mirroring or Extended Display, it does change main resolution of my DELL ext. Display from 2K to 1080p... And after that I can return my native DELL resolution ONLY after Rebooting (even several times).
DELL is connected to MBP with mini D-port to D-port cable, ClickTronic (good and expensive one).
Is there any ideas how to fix that?
Thanks.

Sounds like an OSX issue... try posting to the appropriate Mac forum.

HFM App does not open after saving journals in managed server

Hi All
I have a HFM application on 11.1.2.3.500 version . We have ONLY native users and groups, when a user logs into HFM application we can open the app intermittently. If we follow below sequence
1. Open the application
2. Go to Manage Journals
3. Add journals
4. Modify members
5. Save it
Now it all happens fine here. After this I log out and then login , all I can see is Application loading screen. It stays like this forever.
It is happening to ALL users except for admin account.
We have applied 11.1.2.3.502 patch in the month of Dec.
I am suspecting it is something to do with cache but not sure which cache parameter should I look at DB , HFM ?
Logs
UNKNOWN operation failed. Error executing query. Verify EPM System database status and configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeProvider] [SRC_METHOD: createCache] Group cache failed for Native user directory. Error executing query. . Verify EPM System registry configuration.
[2015-03-26T12:16:47.077+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeCacheBuilder] [SRC_METHOD: buildCache] Group cache failed for Native user directory. Error executing query. Context of the same RID, 0:1:4:4:3:3:8:5 already present in this family, 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz.. Verify EPM System registry configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [ERROR] [EPMCSS-05877] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeCacheBuilder] [SRC_METHOD: buildCache] UNKNOWN operation failed. Error executing query. Verify EPM System database status and configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeProvider] [SRC_METHOD: createCache] Group cache failed for Native user directory. Error executing query. . Verify EPM System registry configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory Native Directory and size of group cache is 0. Status message. No action required.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10085] [oracle.EPMCSS.CSS] [tid: 24] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Group cache building aborted. Failed to build group cache from one of the configured providers. No action required. Existing group cache will be used.
[2015-03-26T13:34:25.159+02:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 26] [ecid:
UNKNOWN operation failed. Error executing query. Verify EPM System database status and configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeProvider] [SRC_METHOD: createCache] Group cache failed for Native user directory. Error executing query. . Verify EPM System registry configuration.
[2015-03-26T12:16:47.077+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeCacheBuilder] [SRC_METHOD: buildCache] Group cache failed for Native user directory. Error executing query. Context of the same RID, 0:1:4:4:3:3:8:5 already present in this family, 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz.. Verify EPM System registry configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [ERROR] [EPMCSS-05877] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeCacheBuilder] [SRC_METHOD: buildCache] UNKNOWN operation failed. Error executing query. Verify EPM System database status and configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeProvider] [SRC_METHOD: createCache] Group cache failed for Native user directory. Error executing query. . Verify EPM System registry configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20007] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.cache.ProviderCacheThread] [SRC_METHOD: run] Group cache completed for user directory Native Directory and size of group cache is 0. Status message. No action required.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10085] [oracle.EPMCSS.CSS] [tid: 24] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.cache.CacheThread] [SRC_METHOD: buildCache] Group cache building aborted. Failed to build group cache from one of the configured providers. No action required. Existing group cache will be used.
[2015-03-26T13:34:25.159+02:00] [EPMCSS] [NOTIFICATION:16] [EPMCSS-20330] [oracle.EPMCSS.CSS] [tid: 26] [ecid:
Thanks
Anjum

UNKNOWN operation failed. Error executing query. Verify EPM System database status and configuration.
[2015-03-26T12:16:47.092+02:00] [EPMCSS] [WARNING] [EPMCSS-10028] [oracle.EPMCSS.CSS] [tid: 25] [ecid: 00iSC2zG8uK8pm0_zxx0iW0000ps0000Lz,0:1:4:4:3:3:8:6] [URI: /workspace/logon] [SRC_CLASS: com.hyperion.css.spi.impl.nvdb.NativeProvider] [SRC_METHOD: createCache] Group cache failed for Native user directory. Error executing query. . Verify EPM System registry configuration.
1. Check Database Status.
2. Did you cleared tmp files and restarted services post patching.??
D:\Hyperion\Middleware\user_projects\domains\EPMSystem\servers, in all folders delete tmp folders files.
Thanks,
Mady

FXG does not change image after saving.

I have installed the fxg plugin. I can make edits and save, however, in Catalyst the image does not change. I have follwed the instructions to the letter, but no changes are made. I refreshed the artboard but that didn't help either. What am I missing?

I also encounter the same issue.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

try using a different browser, or contact support Contact Customer Care

Em does not start after servername has changed

Is there a possibility to get the datanbase running in an ordinary way after the servername has changed after the installation of the database?
System:
Windows Server 2003R2
Oracle 10g R2
I have changed tnsnames.ora and listener.ora, so the client connection runs well.
But enterprise manager does not start:
If I want to start "Database control" there is the old servername in the http-Link:
http://oldservername:1158/em
If I replace the old name with "localhost" or the new name I get also an errormessage that the site cant be found.
In services the OracleDBConsole cant be started.
with ">emctl start dbconsole" I get the error message ORACLE_SID is not defined.
Defining it does not change the behaviour.
Do I have to reinstall the database?
Thanks
Roswitha

Subject: How To Drop, Create And Recreate DB Control In A 10g Database
Doc ID: Note:278100.1 Type: BULLETIN
Last Revision Date: 05-JUN-2007 Status: PUBLISHED
In this Document
Purpose
Scope and Application
How To Drop, Create And Recreate DB Control In A 10g Database
DB Control options:
A. Delete DB Control Objects:
B. Create DB Control Objects
C. Recreate/ReConfig DB Control
Applies to:
Enterprise Manager Grid Control - Version: 10.1 to 10.2
Information in this document applies to any platform.
DBConsole
Purpose
This article provides detailed instructions on how to 1) create, 2) drop and 3)recreate the repository and configuration files for the DB Control application used to manage a single 10g Database.
Scope and Application
The steps in this article are written for a DBA or System Administrator who needs to create, drop or reconfigure the DB Control Application.
The format of the document will include steps for both 10.1 and 10.2 EMCA because the commands changed between the two releases.
How To Drop, Create And Recreate DB Control In A 10g Database
DB Control options:
A. Delete DB Control Objects:
Option 1. Delete DB Control Configuration Files using EMCA scripts
Option 2. Delete DB Control Configuration Files Manually:
Option 3. Delete DB Control Repository Objects using RepManager
Option 4. Delete DB Control Repository Objects Manually
Option 5. Delete DB Control Configuration Files and Repository Objects using EMCA
Option 1. Delete DB Control Configuration Files using EMCA scripts:
For DB Control 10.1.x, run the command: <ORACLE_HOME>/bin/emca -x <sid>For DB Control 10.2.x, run the command: <ORACLE_HOME>bin/emca -deconfig dbcontrol db
Option 2. Delete DB Control Configuration Files Manually:
Remove the following directories from your filesystem:
<ORACLE_HOME>/<hostname_sid>
<ORACLE_HOME>/oc4j/j2ee/OC4J_DBConsole_<hostname>_<sid>
NOTE:
On Windows you also need to delete the DB Console service:
- run regedit
- navigate to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services
- locate the OracleDBConsole<sid> entry and delete it
Alternatively on Windows XP and Windows Server 2003 you can run the following from the command line:
'sc delete <service_name>'
- where <service_name> is the DB Control service name (typically: OracleDBConsole<sid>)
Also available from Microsoft is the delsrv.exe command. (Free download from Microsoft)
Option 3. Delete DB Control Repository using RepManager:
This option is not as complete as the other options. You may find that dropping the repository using the commandline options is a better solution. Also note, RepManager is not used to create a DB Control Repository.
In both 10g R1 and R2 run: <ORACLE_HOME>/sysman/admin/emdrep/bin/RepManager <hostname> <listener_port> <sid> -action drop
Option 4. Delete DB Control Repository Objects Manually
Logon SQLPLUS as user SYS or SYSTEM, and drop the sysman account and management objects:SQL> SHUTDOWN
IMMEDIATE;SQL> STARTUP RESTRICT;SQL> EXEC sysman.emd_maintenance.remove_em_dbms_jobs;SQL> EXEC sysman.setEMUserContext('',5);SQL>
REVOKE dba FROM sysman;SQL> DECLARECURSOR c1 ISSELECT owner, synonym_name nameFROM dba_synonymsWHERE table_owner
= 'SYSMAN';BEGINFOR r1 IN c1 LOOPIF r1.owner = 'PUBLIC' THENEXECUTE IMMEDIATE 'DROP PUBLIC SYNONYM '||r1.name;ELSEEXECUTE
IMMEDIATE 'DROP SYNONYM '||r1.owner||'.'||r1.name;END IF;END LOOP;END;/SQL> DROP USER mgmt_view CASCADE;SQL> DROP ROLE mgmt_user;SQL> DROP USER sysman CASCADE;SQL> ALTER SYSTEM DISABLE RESTRICTED SESSION;
Note: The above will completely delete the DB Control repository from the database; under certain circumstances (e.g. you want to recreate the repository later on) the following statements may be sufficient to remove the repository:
Logon SQLPLUS as user SYS or SYSTEM, and drop the sysman account and management objects:SQL> drop user
sysman cascade;SQL> drop role MGMT_USER;SQL> drop user MGMT_VIEW cascade;SQL> drop public synonym MGMT_TARGET_BLACKOUTS;SQL> drop public synonym SETEMVIEWUSERCONTEXT;
Option 5. Delete DB Control Configuration Files and Repository Objects using EMCA
For DB Control 10.1.x, dropping both the configuration files and the repository objects is a two step process. Run the following two commands:
<ORACLE_HOME>/bin/emca -x <sid><ORACLE_HOME>/sysman/admin/emdrep/bin/RepManager <hostname> <listener_port> <sid> -action drop
For DB Control 10.2.x, both configuration files and repository objects can be deleted with a single command. Run the command:
<ORACLE_HOME>/bin/emca -deconfig dbcontrol db -repos drop
B. Create DB Control Objects
Option 1. Create the DB Control Configuration Files
Option 2. Create the DB Control Repository Objects and Configuration Files
Option 1. Create the DB Control Configuration Files
To create only the DB Control configuration files, skipping the repository creation (this would be done for instance if you dropped only the files and left the repository in place):
For DB Control 10.1.x, run the command: <ORACLE_HOME>/bin/emca -rFor DB Control 10.2.x, run the command: <ORACLE_HOME>/bin/emca -config dbcontrol db
Option 2. Create the DB Control Repository Objects and Configuration Files
For DB Control 10.1.x, run the command: <ORACLE_HOME>/bin/emcaFor DB Control 10.2.x, run the command: <ORACLE_HOME>bin/emca -config dbcontrol db -repos create
C. Recreate/ReConfig DB Control
Option 1. Recreate the DB Control Configuration Files only (leave Repository intact)
Option 2. Recreate the DB Control Configuration Files and Repository
In 10.2, the EMCA commands can be used to reconfigure the existing installs without removing them first.
Option 1. Recreate the DB Control Configuration Files only (leave Repository intact):
For DB Control 10.2.x, run the command:
<ORACLE_HOME>/bin/emca -config dbcontrol db
Option 2. Recreate the DB Control Configuration Files and Repository
For DB Control 10.2.x, run the command:
<ORACLE_HOME>/bin/emca -config dbcontrol db -repos recreate
For additional information on EMCA commandline options, please see the Oracle Enterprise Manager 10g Advanced Configuration Guide or see Note 330130.1 Overview Of The EMCA Commands Available for DB Control 10.2

From time to time when I click a searched link the colr of visited links does not change. It works fine after I delete history and cookies. Can I fix that. I am using windows XP. Thankste

From time to time when I click a searched link the color of visited links does not change. It works fine after I delete history and cookies. Can I fix that. I am using windows XP. Thanks

Here's the error message I get.
Note the TC is connected to my Airport Extreme via ethernet and my iMac is also connected to the AX via ethernet so it's not a wifi issue.
I can see the TC in the finder so it's not 'gone' from the network either.
Also note that just then the TM system pref pane was claiming a backup error, citing my 'network password' and still refusing to backup. I waited 5 minutes and did some tidying of my office while I pondered this and then tried again and voila it worked ok.

After updating to 4.4.2 the notification light does not change colors. How do I fix this?

After updating to 4.4.2 the notification light does not change colors. It only blinks one color. How do I fix it?

Hello Saralynn43. Getting new updates is always fun, but then there are certain changes that can take some getting used to! This may be one of these cases where there may have been a change done to the notification system. What are the notifications that have been affected with the color change? Let us know as we'd like to look into this for you. Thank you.
NicandroN_VZW
Follow us on twitter @VZWSupport

My ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!

my ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!

Have yu tried the standard fixes:
- Resetting:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restoring the iPOd via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem

"show my windows and tabs from last time" does not work after upgrade to 8.01

After I upgraded to the latest v8.01 I have lost all my tabbed sites and even when trying to add them and save them with the Tools>Options>General>Start up>when Firefox starts selected feature "show my windows and tabs from last time" it does not hold the saved sites and when browser is restarted it always loses all the tabs and only shows one tab with Firefox home webpage. I need to have several sites open to work and the only way to do that now is to make sure I click the "Use current pages" under General Option in Tools. It is getting very annoying because I keep changing my tabs to different websites during a session and I am used to just closing the browser, relying on having them all back in when restarting Firefox.

Make sure that you do not use Clear Recent History to clear the <i>Browsing History</i> when you close Firefox.
*https://support.mozilla.com/kb/Clear+Recent+History
*https://support.mozilla.com/kb/Firefox+does+not+ask+to+save+tabs+and+windows+on+exit
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js
* [3] http://kb.mozillazine.org/Multiple_profile_files_created

Apple av adapter does not work after updating ios 5,01

apple av adapter does not work after ios 5,01. no video on vga monitor. sound goes out on iphone 4 also.

Thank you for your interest. Last night i tried again. It worked. there is still problem, so i could find out it that monitor is going to power saving mode then voice goes out and no view on monitor. I changed the power saving settings. And worked well. Thnx again.

Result of agent resolution does not agree with agents of task

Hello Experts,
I am trying to configure a workflow for Employee Travel expense, the Business object am using is BUS2089 for event CREATED.
And am configuring workflow task WS20000040 (Approve trip). and in the work flow builder I am assigning User as an Agent and fixing it to a user say "USER1" for Task 404 (Check trip facts) and for Task 416 (Approve trip facts) again am assigning User as an Agent and fixing it to user say "USER2"
Now when the Trip is saved using PR05, this work flow is triggerred - which is what i want and it sends work item to USER1, now when USER1 says Trip facts are consistent the work item should go to USER2 but here it is failing and the log says "Agent determination for step 0000000416 failed" and details say "Result of agent resolution does not agree with agents of task" which is SWF_RUN 544
Can you guys help me by telling where am going wrong. Am i missing some configuration somewhere.
I have changed the Task properties - Attributes i have changed the task as a General Task,(i did it by navigating through Control Tab of the task)
appreciate your response.. Thanks
Usman

Thanks Novjot
I made the task as a general task and i see a gree light adjacent to it, but still it doesn't work.
the way i made it as a general task is as follows:
1. in the navigation area - select task 416
2. In the right hand side, on Control Tab in Task properties, click on the Red button and maintain Agent assignment
3. In Agent Assignment change attributes to General Task - instead of General Forwarding allowed.
save and activate, and generate runtime version
Is this correct or any other way?
Thanks
Usman

Access DB (& .ldb file) does not close after crystal reports

Post Author: mgold
CA Forum: Crystal Reports
Access DB (& .ldb file) does not close after crystal reports
Hi! We have a VB application using Crystal Reports 6 that has worked successfully on hundreds of systems for over 10 years. Now, on one network, the application and access database does not close. It seems to hang on the [.Close] command.
When we open the application an peruse the screens without opening up a report (using crystal reports), the application and access db closes fine. But as soon as we run a report and then close the report and try to close the application, the access db does not close. Many of the screens open the db and grab data from the access db, but it's only after running crystal reports that we have this problem. (Please see more information below.)
Setup: Application and data (access 97 db) reside on a server in the same folder, but application shortcut is kicked off on client PC. Kicking off the shortcut on the client PC means that the image/process runs on the client PC (not on the server). In this problem case, the application shortcut is on a Windows XP Pro Version 2002 SP2 PC with the app & data on a Windows 2003 server. Users are local Admins on their PCs with "Full Control"over the directory and files on the server where the data (access 97 db) resides. This type of setup is typical and has worked without any problems for clients.
The application is written in Visual Basic, using Crystal Reports 6 (using DAO). We close the recordset, set it to zero and then it hangs on closing the db (.Close command).
A few key pieces of information:
- The application closes fine if the app & data (access 97 db) are on a local PC. This includes closing fine if the application is run directly on the Windows 2003 server where the data is stored.
- It worked on this client's network until sometime in the last few weeks.
- One thing that changed is that the company is using VMWare on its servers. Not sure if they started using VMWare at the same time as it started failing. This may be unrelated. Possibly other things changed, but can't get any more information ... yet.
- It works fine running the application from a Windows Vista PC with a user who is a domain admin.
- The access db and application hang for about 10-20 minutes and then eventually closes. It appears that somehow
Crystal Reports is keeping the db open, but I'm not sure why.The application doesn't quit and the database doesn't close even if I try to end the task with the Task Manager.
- The Crystl32.ocx version being used is 8.0.0.4 (if that matters).
- I copied 6 month old program files and database files to a test folder on the Windows 2003 server. It fails using these files that worked fine 6 months ago.
Any ideas or help would be greatly appreciated! If you know of another good place to post this, please let me know.
Thanks!
- Mark

Crystal doesn't support tables in HTML interpretation.
You can probably work your way around this by doing Replace() calls on the relevant tags.
See:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233313337333033383334%7D.do
The supported HTML tags are:
" html
" body
" div (causes a paragraph break)
" tr (causes only a paragraph break; does not
preserve column structure of a table)
" span
" font
" p (causes a paragraph break)
" br (causes a paragraph break)
" h1 (causes a paragraph break, makes the font bold
& twice default size)
" h2 (causes a paragraph break, makes the font bold
& 1.5 times default size)
" h3 (causes a paragraph break, makes the font bold
& 9/8 default size)
" h4 (causes a paragraph break, makes the font bold)
" h5 (causes a paragraph break, makes the font bold
& 5/6 default size)
" h6 (causes a paragraph break, makes the font bold
& 5/8 default size)
" center
" big (increases font size by 2 points)
" small (decreases font size by 2 points if it's 8
points or larger)
" b
" i
" s
" strike
" u
The supported HTML attributes are:
" align
" face
" size
" color
" style
" font-family
" font-size
" font-style
" font-weight

Resolution does not change after saving.

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