RESOLUTION.!!!..Motoroloa SLVR/iTunes Upgrade Issues

After weeks of frustration after realizing my Motorola SLVR phone was no longer recognized by iTunes when plugged into my computer..I finally have a resolution. Surprisingly it wasn’t nearly as bad as I thought it would be after reading the numerous threads here. After spending about 15-20 minutes on the phone with Motorola my problem was solved. Of course I was frustrated with having to do everything I had already done (remove the battery/memory card/sim card; restarted my computer), but the reformatting of my memory card fixed whatever the issue was. If you want to try it yourself..just:
1. Go to menu (top middle button)
2. Go to settings
3. Go to phone status
4. Go to storage devices
5. Select card
6. Press menu (top middle button)
7. Select format
I’m almost sure I remember this is what I did...But in the event you try it and it does not work...Call Motorola...They’ll walk you through it. 1.800.657.5778
Dell   Windows XP  

Do I judt keep replying back to the same person or keep submitting NEW requests till I get this resolved?
Either or both. That's what I had to do when I had a similar issue back when the iTunes Store first was shifting all the music to iTunes Plus. It can be frustrating, I know, to deal with the "canned" responses, particularly when they seem totally inapplicable to the question, but patience and persistence is the only avenue; there is no other contact point.

Similar Messages

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  • WiFi self assigned IP and no internet connection after OS & iTunes upgrade

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  • OS-X won't restart after iTunes upgrade

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    Edited by: Srinivas Dasari on Sep 10, 2009 5:48 AM
    Edited by: Srinivas Dasari on Sep 10, 2009 5:48 AM

    Issue resolved

  • I m using window vista32 after itunes upgrade.. itunes crash .. Problem signature:

    i m using window vista32 after itunes upgrade.. itunes crash ..
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          11.1.4.62
      Application Timestamp:          52ddbf7a
      Fault Module Name:          ntdll.dll
      Fault Module Version:          6.0.6000.16386
      Fault Module Timestamp:          4549bdc9
      Exception Code:          c0000005
      Exception Offset:          00062086
      OS Version:          6.0.6000.2.0.0.768.3
      Locale ID:          16393
      Additional Information 1:          a183
      Additional Information 2:          96f68295953afa2675d1551e001cfa2f
      Additional Information 3:          5630
      Additional Information 4:          5482da5e28e2dc79b1d40bd90d8c9b

    Hello there, jasibrar.
    The following Knowledge Base article offers up some great steps for troubleshooting your issue:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    This additional article may prove useful to you as well:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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