Resolve Broken Links with No Reference

I have many broken links in a webhelp project that I cannot
resolve because there is no reference. Is there a way to delete
broken links?

Hi, I have a similar problem and cannot seem to get rid of a
bunch of broken links.
Basically at some point this project file had an html
subfolder that was taken out. Consequently many topics had
html\<topicname>.htm and then became <topicname>.htm.
My problem is now that these files with the html\ folder are
under broken links and now don't reference or link to anything if I
right-click on them. I cannot restore them, delete them, or edit
them in any way.
I find that it is also creating problems when the WebHelp is
generated and put on our server, several topics give a "file not
found" error because they are searching for html\ in the filename
and of course cannot find it. I have fixed these by searching and
getting rid of any reference to \html in the topic files, but a few
still don't link properly. Even after creating a new table of
contents and re-linking all topics and images it does the same, AND
has these broken links still listed.
Any ideas? I realize this may be several problems. I think
someone in the past deleted the html folder outside of RoboHelp and
it messed everything up. We are taking about a Help file with over
700 topics, so it is a real beast to work with.
Thanks,
Joel

Similar Messages

Resolved Broken Links keep breaking

I am in the proces of doing a Help project. When I open the
project and open the TOC all the items have a broken link beside
them. I then go into tool and into "resolve broken links" and fix
them all and everything seems ok. I then save my project. If start
up the project again all the items in the TOC again have broken
links beside them.... Where have I gone wrong???????????

Out2Late -
Welcome to the forum.
I may have answered your question here;
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=448&threadid=1161653&en terthread=y
If not, let us know, and we'll grill you for more
details.

Broken links with index keywords

Using RH 8, I have 20 broken links associated with index keywords. can someone advise how to easily get rid of these broken links?
Many thanks

I assume you are talking about links to index keywords rather than unused index keywords. If so, you have references to those index keywords somewhere inside your project. Your options are to repair the links or remove the references. If you right click on each broken link there are options to Edit, Restore and Show References which will help you find out what is going on.
The RoboColum(n)
@robocolumn
Colum McAndrew

Can't resolve broken links

Hello everyone! I am hoping that someone will be able to assist me. I am working in RH 9 and i have received the following error when i select to resolve my broken links. "You cannot resore a topic that would be outside the project folder. Please make sure feferences are to the project folder then try restoring the topics." Can anyone assist with this error? I have checked my folders and the source and line files are in the correct folders. Thank you in advance.

Is the source topic showing in Project Manager or just Windows Explorer? If only the latter, you need to reimport it into the project first.
You also refer to "line files". What are they?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How to find broken links or cross-references in a PDF file?

Hi,
Recently I have been trying to figure out if there is a way to find out any broken link(s) in a PDF file. I'm aware that in FrameMaker we can search for Unresolved Cross-references and fix them, but is there such feature in Acrobat?
Any suggestions on this would be highly appreciated.
Thanks.

There's nothing in Acrobat itself, but there are 3rd-party program plug-ins that do the job. I use 'Autobookmark' (http://www.evermap.com/autobookmark.asp) which does a very good job of finding and marking broken links and allows keyboard-entry editing without having to re-browse the link if you already know the correct path. It also facilitates a lot of other useful functions that Acrobat makes rather tedious (like changing the zoom setting on all links or bookmarks).

Relinking broken links with JSX

Okay,
Say I have a series of folders and I have linked art and the files they are linked to all mixed up in these folders. My file structure is as such;
myFiles\HH01000-01999\HH01000-HH01099\HH001001.PDF
and now I need to change the file structure to this;
myFiles\HH\HH01000-01999\HH01000-HH01099\HH001001.PDF
adding the folder HH breaks the links.
What is the best way to identify the broken link and change its path with JSX? Anybody got any ideas?

Thanks Carlos,
this is how i ended up getting it done.
function changeLinkedArt () {
    linkedPath = app.activeDocument.placedItems;
    outcome = 0;
for(i=0; i < linkedPath.length; i++) {
    linkedPathArray = linkedPath[i].file.path.split("/");
    for(j=0; j < linkedPathArray.length; j++) {
        if(linkedPathArray[j] === "HH") {
            outcome = 1;
    if (outcome === 0) {
        fileName = linkedPath[i].file.toString();
        linkedFileArray = fileName.split("/");
        for(k=0; k < linkedFileArray.length; k++) {
            if(linkedFileArray[k] === "illustrations") {
                linkedFileArray[k] = linkedFileArray[k] + "/HH";
                NewIndexLine = linkedFileArray.join("/");
                //alert(NewIndexLine);
                linkedPath[i].file=File(NewIndexLine);
    outcome = 0;
modified an adobe script to open all files in a folder and run the script on all of them.
wanted to build some arrays to change all files in multiple folders but i could not get the ".getFiles( fileType );" to take a path instead of the Folder.selectDialog.
thats the only thing that bugs me.

Broken links with PDF Portfolio

When I've created links within Adobe Acrobat to another document that's already within the Adobe Portfolio sometimes the links don't properly source to the correct page number. Instead, the link will source to the correct document but then filter to the first page rather than the page number that I set the link up with. Also, sometimes the link will break and will instead source to the home page rather than the requested document. Has anyone come across this issue or developed any workarounds?

When creating the links (using the Link tool), you need open rather than just preview the destination file.

Broken link with libraries

no response?
was my previous posting too obscure?
I'll try again. both my itunes library and my iphoto library are still intact except that the 'link' connecting them to their software is broken (please excuse the layman speak).
itunes library is on my external hard drive whilst i reimported iphoto to the imac attempting to fix this problem following the instructions in 'help' has no effect i have redirected the folder location in the itunes preferences but still no library, restarting iphoto does not give me any option to click on finding the library.
i am running itunes 6 and iphoto 2 and if you look at my computer specs I'm not able to (and its not worth) installing ilife

Hi, jabecca. This is an iPhoto forum, and there's little point in mentioning iTunes in it — there are other Discussions forums for that, and you would do better to post your iTunes problem in one of those forums.
As for iPhoto: now that you're running iPhoto 2, what happens if you hold down the Option key (= the Alt key on some keyboards) while opening iPhoto from the Dock? Are you invited to either create a new library or find an old one? If so, choose "Find Library" and navigate to the library folder you want iPhoto to use. It shouldn't make any difference whether that folder is located on your internal or your external hard drive: iPhoto should continue to use it each time you open iPhoto, until you select another library folder in the same manner.

Broken links with new EXT HDD

My Aperture library sits on a networked EXT HDD called Pictures HD. I decided the drive was getting a little old so swapped it for a new one. I've copied the entire contents over to the new drive, given it exactly the same name (Pictures HD) but when I open Aperture, all my referenced files are showing up as disconnected. I can't see why this should be as the new drive is basically a clone of the old one.
Any ideas what I need to be doing differently?

If you have already, outside of Aperture, copied all of your referenced files to the new HD (and kept your Library on your system HD), don't use "Relocate Masters". That would have been a better way to populate your new HD -- but that is already done. Use "Locate Referenced Files". This command allows you to tell Aperture to, in fact, locate the Masters of the images in the Library. If you copied without alteration the folder structure of the referenced files, you will be able to simply tell Aperture where one of the Masters is on your new HD, and Aperture will find all the others.
Alternatively, you could wipe the new drive clean with a fresh format, then use the "Relocate Masters" command with both the old and the new HDs mounted.
In general, it is recommended that other than back-up you do all file management from within Aperture. Both "Relocate Masters" and "Locate Referenced Files" work well.

Rename Topics and Broken Links

I am currently working on a project and have had to rename
several topics. Now those newly-named topics display as broken
links with the old topic name. I've never had this happen before.
Any ideas or suggestions?

1. You have to rename them within the RH project.
2. You have to be working the project on your local drive.
If you answer No to either, you have your answer.
Good luck,
Leon

[CS5.5/CS6] what causes a kImportAndPlaceCmdBoss to throw an exception with broken links?

I have a problem in both CS5.5 and CS6 on MacOS X.
During a drag operation onto an InDesign document, I import and place some images onto a page. This normally works without issue except in one case. The problem case is when I'm trying to import an image that is the same file path as a broken link on the document. This will crash InDesign everytime.
Let me provide some details.
First, I create an InDesign document, drag some images from the Finder and place them on the page and save the InDesign document to file. Now I go to the Finder and delete the images (or just move them to a different Folder). I then go back to InDesign and look at the Links panel where the red stop signs now appear near the images to show that the links are broken.
Next I go to a panel that I'm working on where I can drag an item from the panel and onto the InDesign document page. In this I have a ProcessDragDropCommand method that over rides the method in the CDragDropTargetFlavorHelper class, and during that method it copies the images that I just deleted back into their original locations on the file system.
After copying the files, the process then tries to import one of the images into a new frame using the PlaceFileInFrame method from the InDesign SDK file SDKLayoutHelper.cpp. This method creates a kImportAndPlaceCmdBoss and when executing the line:
if (CmdUtils::ProcessCommand(importAndPlaceCmd) != kSuccess) {
causes an exception that appears in the crash report as:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILUE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
with a stack trace that points to the CmdUtils::ProcessCommand() line mentioned above.
I've tried relinking the images before the import and place, but that still doesn't work. If I break the process up so that in one drag event I copy the missing files back into place and relink them, then in a second drag event I then do an import and place it all works okay. It's just when I try the full task of copy images into place in the file system, relink the images on the InDesign document and then import and place an image in a new frame on the InDesign page that the exception is appearing.
Instead of the kImportAndPlaceCmdBoss I've also tried the kImportAndLoadPlaceGunCmdBoss with the same problem.
Interestingly, in the SDKLayoutHelper method PlaceFileInFrame that I'm using, there's a pragma message:
#pragma message("LINKREWORK: Temporary, fix this up later!")
// TODO: LINKREWORK fix.
From the wording I'm wondering if this is related to the problem that I'm seeing. In which case does anyone know what this fix might entail?
I've tried tried relinking using ReinitResource and UpdateLinks methods that are a part of the ILkniFacade but that doesn't seem to help stop the crash.
Oddly, I can generate a strange and maybe related error (that doesn't use my plugins and just the raw InDesign functionality) if I do something like:
In InDesign, create an InDesign document.
From the Finder, drag some images onto the InDesign document page.
In InDesign, save the document.
In the Finder, rename the folder containing the images.
In InDesign, check that the links really are broken with the red stop signs appearing.
In the Finder, rename the folder containing the images back to what it was before.
(Extra Step)
In the Finder, redrag the same images that you did before onto the InDesign page.
This will cause InDesign to throw up the following error message:
Either the file does not exist, you do not have permission, or the file may be in use by another application
Of course, if in the above you introduce an Extra Step where you just go back to InDesign and do nothing. InDesign will relink the once missing images, so that when you go back to the Finder to drag the images there's now no problem.
This is almost like InDesign needs a few IdleTasks in order to sort out its perception of the file system. If that's the case then I'm a bit stuck as I'm trying to do everything during a single drag operation and there's no chance of any IdleTasks occuring.
Any ideas?

I have checked the Tomcat log, which does not give
much information:
----- Root Cause -----
org.apache.artimus.message.exceptions.MessageDAOSysExce
tion: Error executing SQL in
ThreadHandler.createThread.
at
org.apache.artimus.message.dao.MySQLMessageDAO.createT
read(MySQLMessageDAO.java:54)
at
org.apache.artimus.message.ThreadHandler.insertThread(
hreadHandler.java:42)
at
org.apache.artimus.message.StoreMessage.execute(StoreM
ssage.java:61)
at
org.apache.struts.action.RequestProcessor.processActio
Perform(RequestProcessor.java:484)Tomcat has more than one log file. The servlet's System.out messages must be going to a different file if this is all you are seeing. Either look in the other log files or change the lines
         se.printStackTrace();
         throw new MessageDAOSysException("Error executing SQL in ThreadHandler.createThread."); // line 54 where the problem occurredto simply read:
        throw se;and the actual Exception you want to investigate will go in to the file where you found the above. This will be less useful in the long run as you'll have the same problem when you want to query the SQLException further with System.out.println(se.getSQLState()); etc.
You could add a logging configuration to your servlets context in server.xml so you can define where such messages get logged.
Alternatively you could use a logging API like log4j.

How do I restore files from TM backups with broken links?

I have Time Machine backups with broken links all over the more recent backups.
I get the message "The alias “xxx” can’t be opened because the original item can’t be found." whenever I click on one of the links.
I have made the backups on my external usb backup drive before before upgrading my internal disk to a larger one.
Two questions: 1) How can I recover the files? 2) What happened, how can I repair the backup if possible?
The sequence of events was: Made the latest backup. Apple ran extended diagnostics overnight at the store and did a reinstall of the OS (10.8.2). I passed on restoring the backup and went to an authorized service center and had them put in a new tera-byte drive. I deleted (in the star-wars display) the oldest two and a middle backup leaving the Aug, Oct, and latest Nov. backups.
Now I see 100's 1000's of bad links. If I look at the backup (just look) with finder I can see directories for July and Sept in addition to the ones I didn't delete.
It appears that the files are probably all there and I could recover them a few at a time if I poke around.
I am tempted to do this before trying to repair the disk. Yes, it will take me ages; but I would rather take the time than a chance at doing -Anything- that could even possibly make things worst. I can see 3 senarios and wonder if anyone can say what would be best. And by best I mean **Safest**.
1) Go in TM to the Aug backup that seems to have no (or maybe only a few) broken links and restore that; then move in TM to newer backups and restore one folder or file at a time on top of it.
2) Do the same thing with a restore of Aug but then use the finder to copy newer files from the backup disk to the new disk.
3) Do essentially the same thing; but do it all in finder.
Of course that still begs the question of what happened and if the backup can be repaired; but to me, that is secondary to getting the data back.
fyi- I have looked at the TM hints and debug-repair file. I realize I can try a repair disk but I am tempted to try to get the data 1st unless someone is Sure a repair won't mung the data more.
Thanks

The section titled "Restoring data from Time Machine backups" in the following may help: http://support.apple.com/kb/HT1427

Is there any way to link page number with the reference page number within text in InDesign CC and CS6?

Is there any way to link page number with the reference page number within text in InDesign CC and CS6?

You should ask in InDesign
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I want to delete all the songs with broken links at once

I lost a file with a lot of songs on it and it can't be retrieved. How can I delete all the song titles with broken links at once without having to delete 500 songs one at a time?

One way to identify the broken links in your library is to create this set of playlists:
Lost & Found playlists
Create a playlist called Found, select everything in Music and drag it into the Found playlist. Create a smart playlist called Lost matching All the rules Playlist is Music and Playlist is not Found. Your lost tracks will be in this playlist. They can be deleted with CTRL+A then SHIFT+DELETE.
Or use iTunes Folder Watch and enable its option to check for dead tracks on startup.
If you have any Apple devices that could hold the lost media see this user tip.
Finally, while I'm handing out advice, see this backup tip to avoid this problem again.
tt2

Files with broken links that only show in Smart Playlists

Hello,
My issue is a strange one, so please bear with me. First - I've had the same iTunes library for several version of iTunes. That might have something to do with my issue. The issue is that when I create a Smart Playlist filtering for genre=podcasts, there are numerous files listed there with broken links. If I flip over to the Podcast category under my Library, these files do not appear. I'd like to delete these broken links, but since they only appear in a Smart Playlist I can't delete them from there. My feeling is that the iTunes library database just has some left over records from previous files. Does anyone know how to edit the library or is there some 3rd party utility that can clean up these hidden records for me?
Thanks in advance for any help!

The issue is that when I create a Smart Playlist filtering for genre=podcasts, there are numerous files listed there with broken links. If I flip over to the Podcast category under my Library, these files do not appear.
Podcasts are not put into the Podcast category by the Genre just as Audiobooks ar enot put into Audiobooks category by the Genre.
It is info in the file and when it is downloaded that makes it a podcast or audiobook.
Likely these podcasts are under Music.
Hold Option and click on the arrow next to the item name. This should take you to the item in the library, wherever it is.
Also, you can hold hold Option and press Delete. This will remove the item from the playlist and also delete it from the library.

Resolve Broken Links with No Reference

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