Resolving IPOD ownership issue

Does the iTunes software installed on my PC (Windows) keep a running track of all previously connected iPods?
I have a case of an iPod that my son brought home (another kid's iPod) and it came up missing. Now - another iPod has turned up and I'm trying to solve the mystery.
Any help??

iTunes doesn't keep track of all previously connected iPods (at least, not that I know of). However, you can find the serial number for the last iPod that was connected to your computer by using the "upload the serial number of my last connected iPod" function on this page. You can then compare it to the serial number on the iPod that turned up.

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Needs to be resolved ipod 5 issue

I am posting this from my computer bcuz my iPod touch 5g just wont turn on or charge. If i press the home button, th siri noise will work but the display is black, i ant put it into dfu mode, sync it with itunes, charge it with my ihome or adapter/charger for that matter. I us my ipod a lot just like a phone. i need help. i havent dropped my ipod without a good, protective case on b4. i got it in nov. 2013 and its feb. 5 2014 now it was workiing fine and is on ios 7. it jus wont work. pleae help!!

If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

I want to resolve the payment issue still pending .But I do not understand what issue remains to be resolved by me ? Unless I know the details of it how shall I resolve it

I want to resolve the payment issue still pending .But I don't know what issue remains to be resolved by me? Unless I know the details of the issue how shall I resolve it

Apple is not here. Apple does not answer questions here. This is a user to user tech support forum, no ne here would have any knowledge of your personal account details or a financial dispute that you may have with Apple.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/
iTunes Support -
http://www.apple.com/support/itunes/

ITunes 10.1 Upgrade on Windows 7, iPod Service issue

I am upgrading from iTunes 10.0.0.68 (64 bit version) to iTunes 10.1 (64 bit version) on my Windows 7. After some time the popup error message reads,
Service 'iPod Service' (Pod Service) could not be installed. Verify that you have sufficient privileges to install system services
I aborted the installation. Roll back action took place and I am continuing with iTunes
Now when I run iTunes, the message says,
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
I clicked on Yes. Then iTunes application opened with the message "Could not delete service" (the title of the window is 'iPod Service')
How do I fix this problem? I want to upgrade to iTunes 10.1 as I want to upgrade my iPad to iOS 4.2

Now, based on your latest response I did the right-click, install as Administrator. The result unfortunately is the same.
Okay ... let's try a modified version of the instructions from the following document. (The modification is because they aren't precisely accurate for 64-bit systems ... the program files that could potentially be left on your system by the unmodified instructions wouldn't normally be relevant to an iPod Service issue, but you're getting a relatively rare variation on iPod Service trouble. So, just in case ...)
If you get any error messages during any of the uninstalls, deletions or reinstalls, note down what they say and post back with the precise text, please.
Here's the document:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
... here's the modification:
When you get to *step 9* of the *Verify iTunes and related components are completely uninstalled* section, proceed instead with the following instructions:
(9) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Note: If you have a 64-bit version of the Windows OS, continue with step #10. Otherwise, skip to step #17.
(10) Open the Program Files (x86) folder.
(11) Right-click the iTunes folder (if it still exists), choose Delete, and choose Yes when asked to confirm the deletion.
(12) Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(13) Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(14) Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(15) Open the Common Files folder.
(16) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(17) Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
(18) Open the Windows folder.
(19) For 32-bit versions of Windows: Open the System32 folder.
For 64-bit versions of Windows: Open the Syswow64 folder.
(20) Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(21) Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(22) Right-click the Recycle Bin and choose Empty Recycle Bin.
Now restart the PC and try another iTunes reinstall.
Any better luck with that attempt?

When will there be an itunes update that resolves the compatibility issues with windows 8

When will there be an itunes update that resolves the compatibility issues with windows 8

I hadn't heard there are issues. Can you tell me what the issues you have run into are? I just downloaded it yesterday on my new laptop and I am having issues syncing today...

TS3406 I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?

I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?

Hi there MitchR12,
You may find the troubleshooting steps in the article below helpful.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
-Griff W.

Resolve Netflix traffic issues

Seems Level 3 is claiming Verizon is purposely letting the network get saturated.
See http://blog.level3.com/global-connectivity/verizons-accidental-mea-culpa
From above link: "I can confirm that Level 3 is not the party refusing to add that capacity. In fact, Level 3 has asked Verizon for a long time to add interconnection capacity and to deliver the traffic its customers are requesting from our customers, but Verizon refuses."
If the above is a misrepresentation then Verizon should sue Level 3 and Netflix and get the above information removed along with resolving the performance issues.
Seeing these types of posts makes customers like me quite angry that we are not getting the service we are paying for!

And more bad Verizon reviews. People like myself are already start to leaving FIOS. How can FIOS let this continue?
See the link below that shows that going through a VPN and adding more server hops actually makes the Netflix connection much faster http://webcache.googleusercontent.com/search?q=cacheSbaw5MzAY8J:iamnotaprogrammer.com/Verizon-Fios-N...
I had to use the google cache link since either the blog server or down or Verizon appears to be blocking the website.

How can I resolve iPod Touch 4th gen charging and iTunes connection issue?

I have an iPod Touch 4th generation and the other day it stopped charging. When I pug it in, it appears to be receiving a minimal charge to keep it alive, but isn't restoring the battery life and doesn't show that the battery is accepting the charge. After plugging it in for a day, the battery was only partially charged to approximately 20%. I've tried several USB cables and different plug-ins to no avail.
Then I tried to connect it to the computer and iTunes doesn't recognize it. I've tried uninstalling and reinstalling the Apple Device Manager and iTunes software, and resetting the iPod. I've also tried holding the sleep and home buttons at the same time while connecting the iPod to the computer with iTunes software open. Nothing seems to work. I have other iPods/iPhones that connect to iTunes without issue, so it is isolated event with this iPod Touch. I was hoping to restore the iPod to its original settings to see if that would do the trick, but am unable to figure out how without iTunes. Any suggestions? help!

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
and/or
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Multiple iPod Touch issues

I received my iPod Touch last Thursday and then spent most of Friday just trying to get the blasted thing to accept my wireless password. Note: I have multiple wireless devices, (one router) all of which use the same password with no problems. Finally, it accepted the password, allowed me to set up my ID and account, only to almost immedialy lose the wireless connection. Over the weekend, the iPod couldn't even find the wireless network. Finally, this morning I lugged myself to the Apple store (40 minute drive), waited for 45 minutes and finally got someone who knew what he was doing. Surprise - the iPod couldn't find the store's wireless network! After messing around a bit the "genius" (not a slam, this is what they call the techs) accepted that the problem was with in the iPod, not the user. He then replaced the iPod. Flash forward a few hours: I'm at a Panara Bread and decide to see if the iPod will work - nope, nada, nothing. It could not find the network! Came home and tried again - nope, nada, nothing! I keep getting the same error message: cannot connect/wrong password. I use the same password for multiple devices, none of which have this problem. My wireless router (Linksys) has only this one password programmed. My laptop (Windows), printer, phone all recognize and accept this password. The iPod will not. What do I do? I'm getting ready to scream because this is taking way, way, way too much time. I've never had this much trouble with a device before and really have no clue as to how to resolve this issue once and for all. Any help, any one can offer will be extremely appreciated. Thank-you.

I am so incredibly disappointed in Apple!! I have owned my Touch for less than a week and have already been given two replacement units - neither of which have worked. I have visited three Apple stores, worked with 4 different techs and had two long telephone contacts with tech support. Yet, I still am unable to get a Touch that actually works!
I did manage to get the third iPod to recognize the network, but the way I did it makes no sense to me - perhaps it will to someone with more knowledge. This is what I did after the store appointments and after the long phone tech support incident: Using the USB cord, I connected the iPod to my PC, accessed the Apple site, registered with my user name/password, went to the i-Tunes store, attempted to set up an account (more on this in a moment) and when the store recognized the iPod and accepted the registration, I unplugged the iPod from the PC and suddenly it found the network. Incidentally, I did this myself, with no input from the experts, it was simply an idea and it seems to have worked, at least somewhat. Now, as to why I say "somewhat": while the iPod can find my home wireless network, it cannot find any other network, including the Apple store network. No matter where else I take the iPod, it reads "network not found" or "no network access". On the iTunes setup: I managed to get all the way through the account setup before the iPod lost the wireless network, but at the last screen, the system kicked me out saying I was using an invalid password. BTW: this is the exact same password the same system had accepted less than five minutes before this error message appeared.
The final blow to all this incredible hassle happened just a bit ago: I tried accessing tech support, using the same serial # I've been using (the latest serial # from the latest iPod they have given me) and received a message saying that I must now pay for support!! Okay - so let me get this straight: I buy an iPod. It doesn't work. I take the iPod to the Apple store, where they confirm that it won't work. I am given a second iPod - which fails within hours. I return to the Apple store, am given a 3rd iPod - that also fails within a few hours. Now, I've used up my free support?!! Interesting.

ITunes 11/iPod Nano issues with syncing

I just updated to iTunes 11 after recently getting a new 16GB Nano. I wasn't having any trouble syncing my iPod until I downloaded the new iTunes. Now it keeps getting stuck on the second track that it's attempting to sync (track 2 of 345, e.g.)

every since I bought a windows 8 computer, having same issue; if I stop; restart it will get one more track, but I have over 20000 tracks; I even manually converted all 22000 tracks from mp3 to m4a and still didn't fix. it would take days or months to sync 22000 songs manually this way. If you search online, there are free alternatives to itunes now to sync your ipod and I think I may be leaving itunes if the issue isn't resolved in next week or two. I am seeing the official response from apple seems to be they have no intention at this time to make itunes compatible with windows 8.

IPod classic issues with iTunes 9 just may be disk problems in ipod

I have done extensive testing for several days now on this iTunes 9 issue with iPod Classics. I used 3 different computers, 1 Macbook Pro, Windows 7 and XP with iTunes 8. I had 2 - ipod classic 80GB and 2 - ipod 5th Generation 30GB units people gave me to look at.
It would take too much typing to describe all the restores, syncs, formats, copies I did over the past few days.
Bottom line: Using PC utilities I began to believe the iPod hard drives had bad sectors. I trusted the disk testing because I got different results from different ipods. The problems I experienced and what I have read here are consistent with what you would expect from disk problems and S.M.A.R.T. technology on the drives.
If bad sectors on a drive are dealt with by S.M.A.R.T. I would expect delays in accessing those sectors to occur.. resulting in delays to restore, delays to sync, delays to even skip songs on the ipod itself.
What may be the case is switching to iTunes 9, discovers when it trys to use the bad sectors. Maybe iTunes 9 is more timing temperamental. I have iPods that pass all disk tests that work fine with iTunes 9 on mac and PC. The other 2 ipods reporting bad sectors on a disk test, can restore, but syncing 3000+ songs is nearly impossible. Sync delays were consistent with where I would expect bad sectors to exist in the process. Delays I noticed just copying a folder to the ipod in disk mode were consistent with the delays that occur syncing in iTunes.

It is a possibility...
I will state though that in my opinion the main problem is that itunes 9 is far less fault tolerant than prior versions and is far more likely to preemptively send an ipod into recovery mode when running into a problem when a ipod is plugged in.
I'd had a couple of incidents in prior versions of itunes when it flashed an alert message that it was having trouble accessing the ipod. Usually unplugging and reconnecting the ipod resolved the issue. Unfortunately this system of handling the issue does not work at all with itunes 9. What happens is that the next time you plug in the ipod it is preemptively sent into recovery mode.
I've had my ipod sent into recovery mode 7-8 times since I Installed Itunes 9. The last 5 of those in the last week. I've already done the reinstall itunes 9 from scratch and I still had to do a recovery of the ipod last night. Today I bought a new interface cable on the theory that my old cable might be defective. I've been able to plug it in tonight without itunes complaining about being unable to access the ipod

ITunes+QuickTime installation from CD of iPod nano Issue

During installing the s/w from CD. an error regarding QT was displyed (something to do with files) and later the installation was over. When iTunes is launched get an error "iTunes have encountered problem and needs to be closed". and it asks whether you need to send the report to Microsoft.
Uninstalled iTunes+QT and tried again but no success. Also tried installing the s/w downloaded from apple website did not get QT installation error but still getting the same MS error. After clicking on the error report, the error signature part shows following information.
AppName: itunes.exe AppVer: 6.0.1.3 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
Also tired to find simlar issue on this forum but no luck and hence posting this message.
Would appreciate help.
Thanks in advance.

After reading certain posts I was able to resolve this issue today morning. I have been working on this since yesterday since my new ipod nano was delivered, so about for 15+ hours on and off.
The problem started when I tried to install s/w from CD. Hence thought of downloading the s/w from the website. That also did not solve the problem. Then started looking at discussions where lot of posts mentioend the similar issue during the same time frame. Uninstalled and reinstalled multiple times. Also went back a week to have my desktops savepoint restored. But no luck.
Hence when today I found a posting on this site about downloading standalone quicktime, followed that path and what you see, after installing standalone quicktime, iTunes got loaded, was able to see my new ipod nano in itunes and have already uploaded songs on it.
So whats the lessons learned. Apple still needs to come over the hump of making USER FRIENDLY SOFTWARE ( its that what APPLE is known for?).
Certainly I never thought that it will be such an exercise to have it installed.

Ipod shuffle issues

OK
1) When my iPod shuffle is connected, and I restart my MBP, it takes much longer to boot... I noticed this after it took a while, and I was wondering *** happened. I disconnected my Shuffle, rebooted, and it booted fast like usual..
and
2) This just happened today. i was listening to a song and had the visualizer full screen... made the mistake of plugging in my shuffle to charge while this was happening. Whole screen froze on the visualizer. Held down power button, restarted. Now, whenever I plug in my ipod shuffle, it tries to sync, and iTunes just hangs and the little turning color wheel (aka the Mac version of the BSOD) appears. I tried restarting the MBP, but same issue keeps happening..
When I try to close iTunes in Activity Monitor, Activity Monitor closes.. and then I have to hit the power button, and click Restart.
However, if I unplug the iPod Shuffle while iTunes and Activity Monitor are attached, it says that it was removed unproperly, and then I get a message saying that I don't have enough privileges, and then it stops hanging and works like normal...
Shuffle's starting to **** me off lol..
Any solutions?

I am sorry that I can't help you with the problem you are having. But I have a problem as well. I was listening to my ipod shuffle and all of a sudden it just turned off. The green light would not turn on or anything, no matter what button I pushed. I then got an iTunes update and then the green light came on. But it won't play any music at all. And whenever I put the headphones in it I hear a little noise and that is it. I was on the iTunes website in the support section and read some stuff in there but had no luck at all in resolving the problem. Someone please help me. This my first day in this discussion. I just joined today.

IPod Touch issue

ok i have a few issues with my iPod Touch 8GB 2nd Gen
all these have occurred since i installed OS 3.0. I have just updated to 3.1 to see if the issues are resolved but seems they haven't
1.) WIFI problem. My laptop and PSP find my router with no issues. So did my ipod touch prior to installing OS 3.0. It will not find my router now. The only time it will find the router is if i sit about one meter away from the router itself and that is with a 1 bar signal. OS 3.1 has not resolved this.
2.) Battery draining. Guess what since OS 3.0 my battery has been draining with no use. I would have it fully charged and i may play a game for 10 minutes. My battery would drop to lets say 80%. And if i don't use it again the battery will be dead in under an hour. If i have it fully charged and dont use my ipod it will die in about 2 hours. OS 3.1 has not resolved this issue.
3.) overheating. Again since OS 3.0. The top 3cm of the back of my ipod is constantly hot. Its at least burning about 30'C. Im surprised my ipod hasn't exploded yet. OS 3.1 has not resolved this issue.
any way of resolving these issues?
anyone have the same problem?
so what can i do with my useless ipod now?

So what have you done for your iPod? You've updated software, but have you done a restart or reset? Have you tried restoring it?
I would suggest you start with the normal progression of troubleshooting - restart, reset. restore and see if any of those cures your iPod's ills.
As for WiFi, the best thing that you can do is update your router's firmware and restart your router. If you still have problems, reset your network settings and log back into your network using the other network route.

IPod Screen Issue

I recieved my iPod 3rd Gen. brand new for Christmas. I opened it on Tuesday, Jan. 6th, and set it up with iTunes. I also recieved an iTunes Gift Card, so I tried to download a video (with no success - it would download 270MB/1.18GB and stop). I have already resolved this issue with iTunes tech support. However.... When I took my iPod to school on that following Thursday (the 8th), I used it in the morning with no problem. I put it away in a safe place where nobody could access it for my lunch break; after lunch, I took the iPod to listen to it again, and the screen was just as it appears in the picture located in the link below.
http://i127.photobucket.com/albums/p143/pinkpengee/ipodbroke1.jpg
Does anybody have any suggestions as to what I should do, or what the problem is?
(Note: I did not do anything out of the ordinary to my iPod - no extreme temperature exposure, I didn't drop it, I didn't put pressure on any part of the iPod, etc.)

as long as you have all your files on your computer, i can't see any reason not to try restoring it. i can't imagine anything else you could do in that situation to restore the screen as it doesn't look like a common problem.

Resolving IPOD ownership issue

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