Resoring partial backup after system recovery?

HP Pavillion D4990y
Vista Ultimate X86 at SP2
Had to do an HP System Recovery (F11 during POST).  Chose to do a partial system backup (creates *.zip files) to an external HDD and followed instructions.  After recovery, cannot restore.
This seems to be a widespread problem when trawling the WWW.
What's the trick, here?  I can get the User files back, but I surely would like to restore the software and other programs added after purchase.

AlphaBeta wrote: HP Pavillion D4990y Vista Ultimate X86 at SP2 Had to do an HP System Recovery (F11 during POST).  Chose to do a partial system backup (creates *.zip files) to an external HDD and followed instructions.  After recovery, cannot restore. This seems to be a widespread problem when trawling the WWW. What's the trick, here?  I can get the User files back, but I surely would like to restore the software and other programs added after purchase.
Hello AlphaBeta, Anytime you do a HP Recovery Restore, it is always recommended to perform a backup first, of your important data. There is always a risk that something may go wrong when performing a HP Restore Recovery.
HP also recommends performing a destructive recovery, that will format the hard drive and wipe the hard drive clean.
I have never used the method you mention, but if you have access to some zip files, you may be able to unzip these files and gain access to the files in the zip package. 
Just some thoughts.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

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    Tried to: Manually applied different updates downloaded directly from Microsoft, like Internet Explorer 6 sp1, XP SP2 (DK), different updates and patches to XP, downloaded and checked/tried to reinstall drivers from Toshiba (they are up to date). Checked that systems boots cleanly with all devices recognized. Checked the system clock. Searched the Toshiba KB, searched the internet, searched the Toshiba support forum. Pulled some hair in desperation. I must have restored the system 4 times by now in order to try different ways of patching the system with updates.
    Peculiarities: It is apparently *only* Windows Update, which causes this problem, and only after the very first little bit, where it updates the Windows Update engine inside Internet Explorer. Before I attempt to run an update the machine apparently works normally. I can surf, download, install and run programs and what not. (No, I did not visit any suspicious websites.) If Windows Update runs automatically in the background / 'in the tray', the very same thing happens: Machine suddenly becomes useless and stays that way.
    The machine is on a local area network behind a bullet proof OpenBSD firewall, no other Windows machines on the inside, so there is zero chance of a fast infection from the network causing the problem.
    Unfortunately: Manually downloading and applying the patches is not an option as I want to activate Automatic Updates before handing the machine back to its owner.
    Hope some of you might have an answer to this one, as I have never experienced nor heard about something similar before.
    Frank.

    Hi Stefan,
    Yes, that might be a possible solution, and I have been thinking along those lines myself. The trouble being that I don't have a CD with the correct version of XP (XP Home Edition, Danish) for which the machine is licensed, and here in the middle of the holiday season I have a bit of a problem tracking one down. I even tried calling Microsoft support and Toshiba to see if they would be kind enough to mail me a spare CD. No such luck.
    The machine is used by a friend of mine, who has a severe physical disability. It is his main 'communication platform' and he operates it using a single button switch interface. So every additional day of downtime is a bit of a problem. I will probably have to reinstall it for now using the SP 1a base software, then completely disabling the network interface to avoid infections while I look for a XP CD.
    The closest I can come to an explanation is that 'something' that Windows Update automatically installs conflicts with the factory supplied software. The problem happens even with a completely freshly recovered setup, so I was hoping this would be a known if perhaps a bit obscure problem.
    Thanks again. :-)
    Frank.

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    My Pavillion dv7 I purchased from Best Buy about 6 months ago hiccuped and died. I wasn't able to do a system recovery, but was able to do a system restore.  After figuring out that I needed to turn off the wi-fi, I have stumbled across another problem.  The activiation key on the sticker on the bottom of the computer will not activate Win 7.  The sticker says that it is for Win 7 Home Premium while Win 7 Home Basic is currently installed.  How can I unlock the correct version of Win 7 that was installed AND PAID for on this computer so it will function again.
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    vcmoose wrote:
    The computer was completely dead at start up. I was able to get to the bios, then f8 and do a boot into safe mode, but was never able to resolve the issue via the troubleshooting and dianogstic features built into win7. Tried to do a system recovery, but none of the older restoe re points were any good. System restore was my only option.
    As for the restore disk, I didn't realize this computer came with any. I'll look again through my stuff to see if I have them. If I do, then just pop them in and let 'er rip? If no disks, then what?
    Do you still have the recovery partition?? You could mark the recovery partition (Control Panel-Administrative Tools-Disk Management) as active and reboot. It will (should) act like with the recovery disks in..
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    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
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