Resources for beginners: getting started with After Effects

Check out the items under the "Getting started" heading on the
After Effects Community Help and Support page. That'll give you an introductory set of free video tutorials and a brief overview of the general After Effects workflow.
Once you've worked through those items, go to the bottom and sidebar of the
After Effects Community Help and Support page and familiarize yourself with the resources available to you there.
I post a lot of links to additional resources on
my blog, too.
After Effects Help on the Web
is your friend. As is this forum.
You can find these links in the banner at the top of this forum, too.
[Edit: I just checked, and I don't like the order in which the videos are presented on the Adobe TV website. I recommend following the order that I outline in the
"Video tutorials" section of After Effects Help. They're the same tutorials, but my order is more... uh... orderly.]

I suggest you use the support chat or create a support case and then post the case number. One of the staff guys will pick it up and provide the necessary details. I think there's a special support for military personnel somewhere that can take care of such matters through special channels, if need be...
Mylenium

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    06/18/13 13:21:31:441 | [INFO] |  | OOBE | DE |  |  |  | 25537 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:18:185 | [FATAL] |  | OOBE | DE |  |  |  | 9822 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:19:186 | [INFO] |  | OOBE | DE |  |  |  | 9822 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:47:19:186 | [INFO] |  | OOBE | DE |  |  |  | 9822 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:58:563 | [FATAL] |  | OOBE | DE |  |  |  | 10207 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:47:59:565 | [INFO] |  | OOBE | DE |  |  |  | 10207 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:47:59:565 | [INFO] |  | OOBE | DE |  |  |  | 10207 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:48:24:091 | [FATAL] |  | OOBE | DE |  |  |  | 10483 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:48:25:092 | [INFO] |  | OOBE | DE |  |  |  | 10483 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:48:25:092 | [INFO] |  | OOBE | DE |  |  |  | 10483 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:54:20:032 | [FATAL] |  | OOBE | DE |  |  |  | 14779 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 13:54:21:034 | [INFO] |  | OOBE | DE |  |  |  | 14779 |  - 1 fatal error(s), 0 error(s)
    06/18/13 13:54:21:034 | [INFO] |  | OOBE | DE |  |  |  | 14779 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:15:39:774 | [FATAL] |  | OOBE | DE |  |  |  | 28845 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:15:40:775 | [INFO] |  | OOBE | DE |  |  |  | 28845 |  - 1 fatal error(s), 0 error(s)
    06/18/13 14:15:40:775 | [INFO] |  | OOBE | DE |  |  |  | 28845 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:27:33:665 | [FATAL] |  | OOBE | DE |  |  |  | 37134 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:27:34:666 | [INFO] |  | OOBE | DE |  |  |  | 37134 |  - 1 fatal error(s), 0 error(s)
    06/18/13 14:27:34:666 | [INFO] |  | OOBE | DE |  |  |  | 37134 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:49:31:860 | [FATAL] |  | OOBE | DE |  |  |  | 48667 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 14:49:32:862 | [INFO] |  | OOBE | DE |  |  |  | 48667 |  - 1 fatal error(s), 0 error(s)
    06/18/13 14:49:32:862 | [INFO] |  | OOBE | DE |  |  |  | 48667 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 16:05:56:669 | [INFO] |  | OOBE | DE |  |  |  | 16619 |  - 0 fatal error(s), 2 error(s)
    06/18/13 16:09:05:111 | [INFO] |  | OOBE | DE |  |  |  | 19310 |  - 0 fatal error(s), 2 error(s)
    06/18/13 16:29:47:953 | [FATAL] |  | OOBE | DE |  |  |  | 11765 | Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    06/18/13 16:29:48:954 | [INFO] |  | OOBE | DE |  |  |  | 11765 |  - 1 fatal error(s), 0 error(s)
    06/18/13 16:29:48:955 | [INFO] |  | OOBE | DE |  |  |  | 11765 | FATAL: Payload 'Camera Profiles Installer 7.0.0.108 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db.
    Error Code: 34 Mac OSX 10.8.4 for Photoshop CC, Bridge CC, After Effects CC, and Flash CC

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