Respond ASAP

I am incredibly disappointed that Adobe would issue a product (PSE 8) that crashes almost immediately after installation.  I am PC on Windows Vista.  I would like to have a good photo editing tool and I thought this would be a good starting product.  Now I have spent numerous hours (and dollars) trying to research and resolve the "Licensing has quit" error.  My time is more valuable than that.  I would like an explanation of this incredible screw-up and an apologie and a permament, durable fix. Please acknowledge and respond.

I guess this mistake of mine will have the largest tally marks.
Thanks Barbara for reminding.
Here is the link i was referring to: http://kb2.adobe.com/cps/405/kb405970.html
-Ankush

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