Response File Not Created and/or Responses Don't Show Up

Everything was going fine except for one thing.  I must have created an Adobe account years ago with my personal email address.  I created some forms, sent them out to people I work with, and everything worked perfectly except for the people who noticed my personal email address when they reached the "Send Form" dialogue box.  It made them nervous, and some people stopped at that point.
So I set up an Adobe account with my work address, and purchased the 99 cent trial.
Then, when I try to figure out how to get my work address into that dialogue box I read on this site that it's not a good idea to use your account email as the email in the dialogue box, and so it's best to go into preferences and change my info to some other email and password.
I now have Adobe accounts under four email addresses.  Only one has the 99 cent trial.
I figured out how to change the email that shows in the dialogue box - open the form, go into Edit, and choose Preferences.
I entered my work email into the preferences, thinking this will make everyone happy.
Now as I try to distribute the form I'm being asked if I have an Adobe account and if I'd like to create one.  If I get past that it may give me a message that it is unable to create a response file.  Or, if it gets past that point the information from the submitted forms never shows up in the response file.
I should have left everything as it was, and just told everyone to get used to my personal email address.
Also, I called the number they told me to call to delete an account, and was told the wait time was more than an hour.  I'm not happy!

Everything was going fine except for one thing.  I must have created an Adobe account years ago with my personal email address.  I created some forms, sent them out to people I work with, and everything worked perfectly except for the people who noticed my personal email address when they reached the "Send Form" dialogue box.  It made them nervous, and some people stopped at that point.
So I set up an Adobe account with my work address, and purchased the 99 cent trial.
Then, when I try to figure out how to get my work address into that dialogue box I read on this site that it's not a good idea to use your account email as the email in the dialogue box, and so it's best to go into preferences and change my info to some other email and password.
I now have Adobe accounts under four email addresses.  Only one has the 99 cent trial.
I figured out how to change the email that shows in the dialogue box - open the form, go into Edit, and choose Preferences.
I entered my work email into the preferences, thinking this will make everyone happy.
Now as I try to distribute the form I'm being asked if I have an Adobe account and if I'd like to create one.  If I get past that it may give me a message that it is unable to create a response file.  Or, if it gets past that point the information from the submitted forms never shows up in the response file.
I should have left everything as it was, and just told everyone to get used to my personal email address.
Also, I called the number they told me to call to delete an account, and was told the wait time was more than an hour.  I'm not happy!

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