Response to forum questions and latest updates

We have prepared the following FAQ to address some of the common concerns and questions on this forum; thank you for your feedback to date.
I have opened a seperate discussion thread http://forum.stage.creative.com/showthread.php?t=6283.
Driver & Application Questions
• Where do I download drivers and applications for my product  To download drivers and applications, please follow these steps: Click on SupportClick on DownloadsChoose the region you are in, and the countrySelect your product type, then your specific product/model and click next Choose your Operating System (such as Windows Vista 32-bit or 64-bit)Begin to download the various programs needed.
• Will future driver releases be certified for Windows Vista  Yes, all of our future releases will be Microsoft certified.
• Applications from the original Sound Blaster X-Fi CD do not work in Windows Vista. Will there be downloads available for all missing applications and when  Driver downloads and basic software such as the Audio Console are available for download from our web site. A free CD containing the full application suite will soon to be available to order from our Online Store (a Shipping & Handling charge will apply).
• Why does the packaging say Windows Vista Ready when there is no Vista-compatible install CD in the packaging  This is to indicate that drivers are available online to support Windows Vista.
• Is there a difference in the Windows Vista and Windows XP implementation of the X-Fi CMSS3D feature  Yes. The architecture of Vista doesn t allow a feature like CMSS-3D to operate in hardware for applications that use the Microsoft API s. If a game for example uses OpenAL, then CMSS-3D will run in hardware but if a Microsoft API is used it operates on the host within Windows Vista s application level effects architecture.
• Is there a difference in the Windows Vista and Windows XP implementation of the Crystalizer feature  No.
• Why is it taking so long for Creative to provide full driver and application support for its products in Windows Vista, given the 6 year development time of the OS  Even though Windows Vista has been in development for several years and in public beta for a long time, the key reason for delays in providing finalised signed drivers for Windows Vista which affected several manufacturers is that the audio features in Windows Vista were incomplete until a few months before its final release. Other features in Windows Vista such as APO s (Audio Processing Objects) could not be installed for our products until do***entation and tools were available from Microsoft. This was an issue for all aftermarket sound card vendors. Since we received the correct tools and do***entation for implementation, we began working diligently to finish the development and release the driver updates for our range. Given the considerable number of products, it is not feasible to release everything at once, so we staggered the driver release schedule.
• There is a lengthy gap between driver releases. Would it be possible to have more frequent beta-version releases  We focus on delivering stable driver sets as this is more efficient than multiple interim releases. We anticipate releasing a further X-Fi update in the end-May/June timeframe. Feature Loss
• Why is SPDIF passthrough not working with Windows Vista 64-bit's Will it ever  SPDIF passthrough is available in the latest X-Fi update. For the Audigy Series, we cannot support this feature in Windows Vista 64-bit.
• Will decoding of Dolby Digital and DTS signals be supported in the future If not, why not  These functions are not supported at driver level in Windows Vista and going forward will be supported at application level by applications such as Power DVD or WinDVD.
• Will DVD-Audio be supported in the future  We are not supporting DVD-Audio in Windows Vista.
• Will 6.1 speaker mode be available in future drivers If not, is this because of Creative or Microsoft  No, as Windows Vista does not support this speaker configuration.
Bugs/Specific Issues
• Why is the CPU utilization on some Windows Vista systems significantly higher when using X-Fi CMSS-3D than on Windows XP  This is a 3rd party product issue on which Creative cannot comment. We have made CPU utilization improvements in the forthcoming X-Fi update.
• Why do I get BSOD and system instability when an X-Fi card is installed in my Windows Vista system with 4GB or more of RAM  This issue will be addressed in the next X-Fi driver update. It is also recommend to check with your motherboard manufacturer for the latest version of the motherboard BIOS.
• Enabling the Crystalizer during ASIO Playback with an Elite Pro causes reproduceable BSODs (CTEXFIFX.DLL) why  We have reproduced this issue and are working on a solution.

Oh and where are my manners!
Please, and thanks
Gift.

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Sir you have replied for my question, and i updated my software and all those things, yet it is showing unable to connect network, but i can use internet by sim, is it the problem related with hardware? can you tell me a solution for it?

sir you have replied for my question, and i updated my software and all those things, yet it is showing unable to connect network, but i can use internet by sim, is it the problem related with hardware? can you tell me a solution for it?

you seem to be referring to an ongoing issue
click here to respsond -> sir help me to enable my network connection, my iphone 4s is not connecting with any wireless connection, what i should do for enabling network connection?
CCC

Cannot View Older Forum Questions and Bookmarking

Hi,
I noticed in the Lightroom for Beginners forum that you can only view one page of forum questions. You cannot view older forum questions/posts (i.e. pages 2,3,4...). There also is no way to bookmark and/or follow questions/topics/discussions.
Unless I just have a crazy computer
Is it possible to update the forum for these features???
Thanks
Andrew

Try switching from the default overview - click image below. If you click the content tab it's possible to use the left and right arrow buttons to view older threads.

HT4623 After my last and latest update on I phone 5, I can no longer delete app running in background by double clicking the home button. When I do double click the home button to swipe off the apps running....nothing at all happens, hence the apps must

After my last and latest upgrade to Iphone 5, i can no longer delete open app by tapping the home button twice, and then swiping off the screen. In effect these apps are open and using data. This has only just occured since the upgrade to ios 7.1.1 After many attempts to press home button twice....nothing happens, and so app are open. Please advise? any answers?

Hey there 111brownyn
Go to Settings>General>Accessability>Assistive touch(in the bottom)
and switch the toggle on. You'll find now a smaal square around your screen.
Touch it aand perform the double click gesture with the virtual home button on the screen.
I think your Home button has been damaged.
Do let me know if it worked

Instalation DVD with Leopard+iWork09+iLife09 and latest updates

I want to install original leopard DVD + iWork09 + iLife09 then apply all updates my mac and from this point make a new installation DVD for future reinstallation's on this machine.
is this possible or not ? If yes how?
best regards,
Paulo

Your question was answered in the first reply. The answer is no, & it still applies if you exclude iWork 09 & iLife 09 & their updates. This is not just because of DVD capacity limitations. It is also because the installer DVD runs a number of checks on its contents, which would fail if you replace any of its installer packages with newer ones, & because the various packages are associated with "preflight," "postflight," & other script processes that would have to be changed as well.
IOW, the installer DVD doesn't just install a preset list of files; it goes through a complex process of checking, assembling, linking, & configuring the OS as it installs it, including creating default preference & other files appropriate for the target Mac.
It would not be impossible to alter everything involved to include the updated changes, but it would require a careful study of the interdependencies of the packages & scripts, modifying them as needed, creating new checksums, & so on -- basically, re-authoring the whole DVD. With tens of thousands of individual files being installed, this would not be quick or easy to do, & given the frequency of update releases, the results would not be worth it.
As suggested, a much more practical approach is to clone a freshly installed & updated startup drive -- IOW, to copy the end result of the installation process.
As for reinstalling the OS to get rid of whatever degradation of its performance occurs over time, assuming the file system & hardware are healthy, all you might need to do is empty the caches from time to time. Some of them grow quite large & there is a small performance penalty associated with the need to sort through some of them to get the appropriate cached data. However, since cached data speed up day-to-day use, you should not do this very often, at most a few times a year, or the result will be a net loss of responsiveness as the caches are repeatedly recreated & filled with needed data.
Also keep in mind that the net performance gain from 'cleaned' caches is small, so if you are seeing significant degradation of performance over time, you probably have some specific problem that needs to be addressed directly, rather than by the "nuclear" solution of reinstalling the OS.

Responses to forum questions

after i post a question on the forum do i get notified by email when there is an answer or solution or do i have to go in and change some setting?

Yes, KNKR is right. As far as I know, there's an option to 'subscribe' to the posts, but when you create a topic, this option is already pre selected. So you can uncheck the box too (I know it's not what you want, just an option ) and you can also subscribe to other posts. For example, you can search in the Forum to see if other people have the same issue you have, then subscribe to their posts to see the responses/solutions. PS: see the screen capture below. When I reply to this topic, the option is pre selected

Issues with iPod Touch and latest update (4.3.3)?

I recently updated my iPod Touch 3G to 4.3.3. Before updating, I had absolutely no issues. Since updating, the iPod will shut off at will, sometimes flickering, sometimes going straight to the "slide to shut down" screen. Sometimes it will shut down in the middle of an app, I'll start it back up, and it will shut down again immediately. Occasionally, when I start it up after crashing, it will make the camera shutter sound! And there's no camera on this iPod!
Possible extenuating circumstance: I upgraded from a Power PC iMac to an Intel iMac at the same time I updated the software on the iPod. I have read the suggestions and the troubleshooting guide, and nothing has helped so far. I wiped the iPod clean and reinstalled and all that did was wipe out my settings (of course). Resyncing the iPod worked (apps and music loaded fine), but still it shuts down without warning. I tried installing a new free app, but that didn't work.
Usually I'm pretty good at figuring out these sorts of issues, but I'm at my wits end. Is anyone else having these problems? Am I screwed?

Okay, so now I have read that you have to install a free app through the phone, not through the computer. I've done so and it looks like everything is good for now. Keeping my fingers crossed. My question now, is that if this is a common occurance with the 4.3.3 update, why did Apple imply that I needed to wipe my iPod clean when this was the much easier and less invasive answer?

Issues with flickering iPod Touch and latest update (5.0)?

I recently updated my iPod Touch 3G to 5.0. Since updating, the iPod will shut off at will, sometimes flickering, sometimes going straight to the "slide to shut down" screen. Sometimes it will shut down in the middle of an app, I'll start it back up, and it will shut down again immediately. Occasionally, when I start it up after crashing, it will make the camera shutter sound! And there's no camera on this iPod!
This also happened when I upgraded to 4.3.3. but eventually (over several weeks) stopped happening at all. I wiped the iPod clean and reinstalled and all that did was wipe out my settings (of course). Resyncing the iPod worked (apps and music loaded fine), but still it shuts down without warning. I tried installing a new free app, which I read would help, but that didn't work.
Usually I'm pretty good at figuring out these sorts of issues, but I'm at my wits end. My iPod is a little over 18 months old. Is anyone else having these problems? Am I screwed?

Okay, so now I have read that you have to install a free app through the phone, not through the computer. I've done so and it looks like everything is good for now. Keeping my fingers crossed. My question now, is that if this is a common occurance with the 4.3.3 update, why did Apple imply that I needed to wipe my iPod clean when this was the much easier and less invasive answer?

Some Questions: vCards, latest update firmware

Hi there.
I finally jumped the ipod banwagon. I got 60GB color.
and I like sofar what I see.
But I had couple questions if you guys do not mind.
what are the supported tags of vCard for ipod. since I do them manually and then port them on.
I tried this link
http://www.apple.com/support/ipod/sync/
but the actually link to My iPod doesnt display all of my contact fields is dead.
     FN (full name)
     TITLE (personal title)
     ADR;HOME (home address)
     ADR;WORK (work address)
     TEL; (all telephones)
     EMAIL (e-mail address)
     URL (web address)
     NOTE: (comments)
those should be supported
     N (Name sorted with last name first)
     BDAY (birthday in YYYYMMDD format)
     REV (revision date for the entry)
not and plus none of the BINARY encoded like picture sound etc.
my other question was
what is the changelog for the 26-06 firmware update.

Not sure of the totoal support.
I know the following do work:
FN
TITLE
ADRHOME/WORK
TEL
EMAIL
URL
NOTE
The following don't work:
REV
BDAY
About the other two:
Dunno about N, but the iPod offers sorting options in Settings>Contacts.
Photo is not uspported on the iPod photo, although it is on the iPod video.
The most recent change for the iPod photo is software v1.2. I think that's the 6/26.

Questions about latest updates

Today on my PC I had the options of updating Photoshop CC, Photoshop CC 2014, Bridge and Lightroom. I have two questions;
1. Prior to updating Photoshop CC, the version was 14.2.1 x64, after updating, the version was the same. Is that correct?
2. What is Photoshop 2014, I havn't updated this one yet, as I don't particularly want two versions of Photoshop.
Also,the update choices differ between my PC and laptop
On my Laptop, the only updates were for Photoshop CC and Photoshop CC 2014, no Lightroom or Bridge update, why would this differ from my PC?
I used the Update feature within Lightroom to update from v5.4 to v5.5, but the update link just took me to a download of v5.4
Can somebody please help to clarify what's going on?
Cheers,
Bernie

Thanks, but this didn't really answer my questions!
The only explanations I can find for the Photoshop 2014 version are details about it's functionality. What I'm more interested in knowing is does this replace Photoshop CC when installed or does it sit side by side, meaning I'll now have two versions - if so, why? So in a couple of years time, I'll have Photoshop CC, Photoshop CC 2014, Photoshop CC 2015 and Photoshop CC 2016. That will be fun!
Also, I have exactly the same Win 7 and Creative Cloud and PS licensing and versions on my laptop and PC, but the options are different in the Creative Cloud app, for example I can't update Lightroom to 5.5 on my laptop but can on my PC.
Also, as I said in my original post, prior to updating Photoshop CC, the version was 14.2.1 x64, after updating, the version was the same. Is that correct?
Cheers,
Bernie

Pic question and gingerbeard update question??

When I save a pic or something where is it saved to? Ive looked on my SD card and I cant find it. I want to save pics from APPS and the internet. I cant seem to find them anywhere... Please help...
Is the gingerbeard update something I should look into getting? Does it update automaticallly or do I have to go get it somewhere. I have the incredible and am wondering if its something I need to get?? Thanks everyone...

If we get gingerbread it will be pushed to your phone over the air and you will get a notification to install it, but we don't know when or if we will get it. I'm not sure what the directory is for pics. Do you have a file manager app (like astro or estrong)? I believe you need to use one to find the folder with your pics, unless you plug it in to a pc and view the sd card that way. Also, is your camera set to save the pics to the sd card? If not then they will be in the phone's memory.

Bluetooth and latest update

System update - where has Bluetooth gone?
A seemingly innocent set of updates were on offer last night on my mac and after running them, bluetooth has disappeared.
That is odd because for years I have been running a Bluetooth mouse on this computer.
It no longer is present as a separate item in System Preferences and nor can I find it under any of the other items.
Even the computer "about this computer" under bluetooth says - "No information available"
Does this mean that my bluetooth interface has died or is it a software glitch.
Using Macbook Air 2010 model, OS 10.8.5 with all updates applied.
Any clues?

Back again folks. I found some old articles {2006} about this problem and did the old fashioned approach of kicking the machine in the guts and restarting. Worked again. The old reliable wins out again.
The old articles were helpful, don't toss them out!

I have a Mac OSx version 10.5.8 with Safari 5.0.6. How can I upgrade to ICloud and latest updates?

I have Mac OSx version 10.5.8 with Safari 5.0.6. Am I able to upgrade to ICloud? If so, how do I do it?

Take a look at this link, https://discussions.apple.com/thread/3103302?start=0&tstart=0

Windows 7, firefox 8.0.1 after latest update only first user to start firefox can download web pages, other user download fails, reverse sequence of startup and second user now fails.

disabled addons did not help

Hi for the crashes that are continuing, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Can't see Korean characters properly in text messages after latest update

Pretty simple, Korean characters used to work on my Q10 (being able to see them), but now after the latest update, they show up as half Chinese characters and completely garbled and unreadable.
This has basically made my Q10 useless to me, and I've moved back to my Galaxy S3. While I love my Q10 and BlackBerry, all of the bugs I've encountered has sort of made me... well, not happy.
Is there any chance this particular issue is going to get fixed?
Thanks.

Just as additional information: moving my SIM card to a different phone and recieving the exact same text works on other phones, so it's definitely the Q10 and latest update (as I never had an issue previously with it).

Response to forum questions and latest updates

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